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Enterprise vs Community
Editions
Enterprise Edition (EE)
● Paid/Premium/Full feature
● Open core
● Different hosting (online,
on-premise, Odoo.SH)
● V9 is the first EE
● Fully supported by Odoo
Community Edition (CE)
● Free
● Open source
● Always on-premise
● Non-supported, limited version
● Sufficient only for basic
customer needs
Biggest differences
Community Edition (CE)
1. We don’t support it (partner alone responsible for issues arising during
implementation, maintenance of code, bug fixing, etc.)
2. It is missing some major features
3. There are zero updates or migrations available
4. No free cloud hosting
Tips on pitching Odoo Enterprise
Biggest differences
1. We don’t support it
Community Edition (CE)
No tickets, livechat, account manager, bug fixes, implementation service, or
phone support.
Community users are totally alone.
2. Missing Features
● No AI-powered Invoice Automation
● No Expense Digitalization (OCR)
● No Reimbursement in Payslip
● No Documents
● No Digital Sign
● No full accounting
● No mobile user interface
● No Timesheet in mobile app
● No Barcode
● No Workcenter, Control Panel,
Scheduling
● No Field Service
● No Planning
● No Appointments
● No Subscriptions
● No Rental
● No Amazon Connector
● No Loyalty Programs and Gift
Cards
● No Helpdesk
● No Barcode support
● No shipping connectors
● No PLM and Quality
● No Referrals & Appraisals
● No Social Marketing
● No Marketing Automation
● No Approvals
● No VOIP and IOT
● No Odoo Studio app
3. Zero updates / migrations
Unlike Enterprise- whatever version of Community a
person starts with, that is what they have to keep.
...unless they migrate to Enterprise!
Every year we release a new Enterprise version, so
customer will always have up-to date software in fast
changing tech environment.
4. No free cloud hosting
The other big difference is that Odoo Community is
self-hosted (not cloud).
When self-hosted, you need to consider the cost of the server
and its maintenance.
1. Editor of the software is involved (Odoo)
2. Up-to-date software
3. Lower risk of issues during implementation
4. Higher return on investment
5. Better recognition & collaboration
Tips on pitching Odoo Enterprise
Why should you go with Odoo Enterprise?
1. Odoo (editor of software) is involved
- Dedicated Account Manager
- Support tickets (direct involvement from Odoo)
- Bug fixing
Integrating
Partner
+
2. Up-to-date Software
Our R&D team is constantly working on improving our
software, taking into account feedbacks gathered from users
globally.
Thus, we upgrade our enterprise version every year.
Upgrade covers:
● Odoo Standard
● Studio customization
● Custom code developed by Odoo IF maintenance is
included in subscription
3. Lower risk
- By choosing Odoo Enterprise the risks of the
implementation are dramatically reduced.
That’s because it will likely require less
customization and less changes on the
code, avoiding problems in the future and
making the bug fixing task much easier
(avoid technical debt!).
- Going with Odoo Enterprise will reduce the
chance of failure in implementation. Odoo
can mediate or intervene if necessary or
asked by the client.
4. Higher return on investment (ROI)
- While Odoo community has no license fee,
the client has to check the total cost/time
of a project.
- Implementation of Odoo Community, a lot
of times, ended up to be more costly to the
final customer since the implementation
task is much harder and the issues or bugs
that can come across will not be easily
identified as it would be on the enterprise
version.
- Migrating from Community to Enterprise
at a later stage is costly, complex and time
consuming
5. Better recognition & collaboration
- We publish success stories of our
customers who use our Odoo
Enterprise → this can be a good
MARKETING tool for your business
as we have millions of visitors to our
website on daily basis.
- We are also happy to do joint
marketing effort, trainings, closer
partnership with some of our loyal
enterprise customers.
Education & Learning
(eg. trainings, university lectures, eLearning)
Customer Success’ References
(eg. Articles, Videos)
Tips on pitching Odoo Enterprise
If you are an established company, it is best to go with Odoo Enterprise.
Summary

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Enterprise vs Community (Odoo).pdf

  • 2. Editions Enterprise Edition (EE) ● Paid/Premium/Full feature ● Open core ● Different hosting (online, on-premise, Odoo.SH) ● V9 is the first EE ● Fully supported by Odoo Community Edition (CE) ● Free ● Open source ● Always on-premise ● Non-supported, limited version ● Sufficient only for basic customer needs
  • 3. Biggest differences Community Edition (CE) 1. We don’t support it (partner alone responsible for issues arising during implementation, maintenance of code, bug fixing, etc.) 2. It is missing some major features 3. There are zero updates or migrations available 4. No free cloud hosting Tips on pitching Odoo Enterprise Biggest differences
  • 4. 1. We don’t support it Community Edition (CE) No tickets, livechat, account manager, bug fixes, implementation service, or phone support. Community users are totally alone.
  • 5. 2. Missing Features ● No AI-powered Invoice Automation ● No Expense Digitalization (OCR) ● No Reimbursement in Payslip ● No Documents ● No Digital Sign ● No full accounting ● No mobile user interface ● No Timesheet in mobile app ● No Barcode ● No Workcenter, Control Panel, Scheduling ● No Field Service ● No Planning ● No Appointments ● No Subscriptions ● No Rental ● No Amazon Connector ● No Loyalty Programs and Gift Cards ● No Helpdesk ● No Barcode support ● No shipping connectors ● No PLM and Quality ● No Referrals & Appraisals ● No Social Marketing ● No Marketing Automation ● No Approvals ● No VOIP and IOT ● No Odoo Studio app
  • 6. 3. Zero updates / migrations Unlike Enterprise- whatever version of Community a person starts with, that is what they have to keep. ...unless they migrate to Enterprise! Every year we release a new Enterprise version, so customer will always have up-to date software in fast changing tech environment.
  • 7. 4. No free cloud hosting The other big difference is that Odoo Community is self-hosted (not cloud). When self-hosted, you need to consider the cost of the server and its maintenance.
  • 8. 1. Editor of the software is involved (Odoo) 2. Up-to-date software 3. Lower risk of issues during implementation 4. Higher return on investment 5. Better recognition & collaboration Tips on pitching Odoo Enterprise Why should you go with Odoo Enterprise?
  • 9. 1. Odoo (editor of software) is involved - Dedicated Account Manager - Support tickets (direct involvement from Odoo) - Bug fixing Integrating Partner +
  • 10. 2. Up-to-date Software Our R&D team is constantly working on improving our software, taking into account feedbacks gathered from users globally. Thus, we upgrade our enterprise version every year. Upgrade covers: ● Odoo Standard ● Studio customization ● Custom code developed by Odoo IF maintenance is included in subscription
  • 11. 3. Lower risk - By choosing Odoo Enterprise the risks of the implementation are dramatically reduced. That’s because it will likely require less customization and less changes on the code, avoiding problems in the future and making the bug fixing task much easier (avoid technical debt!). - Going with Odoo Enterprise will reduce the chance of failure in implementation. Odoo can mediate or intervene if necessary or asked by the client.
  • 12. 4. Higher return on investment (ROI) - While Odoo community has no license fee, the client has to check the total cost/time of a project. - Implementation of Odoo Community, a lot of times, ended up to be more costly to the final customer since the implementation task is much harder and the issues or bugs that can come across will not be easily identified as it would be on the enterprise version. - Migrating from Community to Enterprise at a later stage is costly, complex and time consuming
  • 13. 5. Better recognition & collaboration - We publish success stories of our customers who use our Odoo Enterprise → this can be a good MARKETING tool for your business as we have millions of visitors to our website on daily basis. - We are also happy to do joint marketing effort, trainings, closer partnership with some of our loyal enterprise customers. Education & Learning (eg. trainings, university lectures, eLearning) Customer Success’ References (eg. Articles, Videos)
  • 14. Tips on pitching Odoo Enterprise If you are an established company, it is best to go with Odoo Enterprise. Summary