ePoD: Advancements in Delivery Automation and Proof of Delivery
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The document is a tribute to Joe Greene, a leader in the food distribution industry, and outlines the development of a mobile electronic proof-of-delivery (ePod) system by AFS Technologies. It details the benefits of ePod, including reduced paperwork, enhanced visibility, and improved safety in food deliveries, as well as a roadmap for further integration and functionalities. Lastly, it emphasizes the legacy of Joe Greene in driving innovation and improvements in distribution processes.
ePoD: Advancements in Delivery Automation and Proof of Delivery
- 1. ©2017 AFSTechnologies, Inc.,Confidential Information Advancements in Delivery Automation and Proof of Delivery 2017 AFS USER CONFERENCE “Practical Analytics for Everyday Decision Making”
- 2. ©2017 AFSTechnologies, Inc.,Confidential Information Joe Greene Joe worked in the food industry for more than 50 years. He was a pioneer, a visionary and natural leader. Hundreds of distributors around the globe from small local companies to massive national houses have benefited from Joe’s knowledge and friendship. He served as CEO of Distribution Management Systems (DMS) until 2005, when the company was acquired by AFS Technologies. He worked and served as a consultant for several years until he passed away unexpectedly in November 2016. Since the day AFS acquired Ross, Joe pushed to introduce a proof-of-delivery mobile application to the distributor community. His vision is a key reason for our development effort and focus. The development team would like to dedicate ePoD to the memory and legacy of Joe Greene.
- 3. ©2017 AFSTechnologies, Inc.,Confidential Information Gennadiy Vaksman VP, SCM/RE Global Operations gennadiyv@afsi.com Speakers Experience at a glance: 25+ years of software development and architecture 25+ years management experience 20+ years of team management for SCM and DSD 14+ years of software development teaching
- 4. ©2017 AFSTechnologies, Inc.,Confidential Information Jonathan Greene VP, Customer Development jonathang@afsi.com Experience at glance: 20 years of experience helping food distribution companies through customer advocacy, strategic planning and vision to use technology in their operations for competitive advantage 10 years with AFS Technologies 10+ years with Distribution Management Systems (Partner) Jonathan has a B.S. in Management and an MBA from Clarkson University. Speakers
- 5. ©2017 AFSTechnologies, Inc.,Confidential Information Joel Robbins Quality Assurance Analyst / Solution Consultant joelr@afsi.com Speakers Experience at glance: Joel has been working in the DSD industry for 10+ years. Joel's past experience as a delivery driver gives him the knowledge to provide the best software solution. Joel focuses on providing the best software quality for the mobile DSD/ePoD solution.
- 6. ©2017 AFSTechnologies, Inc.,Confidential Information What is a Proof-of-Delivery System? Business Pain Points Without ePoD Showtime Summary of Benefits ePoD Ecosystem AFS ePoD Roadmap Q & A
- 7. ©2017 AFSTechnologies, Inc.,Confidential Information Proof of Delivery is a method to establish the fact that the recipient received the exact contents sent by the sender. Instead of requiring drivers to maintain and submit physical paperwork every day, mobile electronic proof of delivery (ePoD) solutions enable real-time, highly visible, paperless delivery on time, along with a clean invoice. ePoD can capture signatures, GPS locations, voice messages, and photos at the point of delivery using standard mobile devices. What is a Proof-of-Delivery System?
- 8. ©2017 AFSTechnologies, Inc.,Confidential Information • Paper-based deliveries • Delivery errors • Billing and credit disputes with clients • Ineffective customer service • Massive administrative paperwork, scanning handwritten invoices and re-keying data • Recall liability is too great; businesses cannot target exactly where product went • Higher cost/lower revenue per route; inefficient workflow means fewer sales and more returns • Poor truck inventory management • Lack of delivery visibility and tracking Business Pain Points Without ePoD
- 9. ©2017 AFSTechnologies, Inc.,Confidential Information Showtime Be ready for the quiz!
- 10. ©2017 AFSTechnologies, Inc.,Confidential Information Pallet scanning Sort products based on truck location View items by zone Allow manual entry for pick labels Turbo boost integration Pick label scanning Police/Highway Patrol detector Combine orders into single delivery Different scan beep for scan failures Filter undelivered items High-precision pallet catapult Quiz: Find the “Real” Benefits UI, Visibility & Actionable Insight Quality & Speed of Delivery Safety Intuitive & optimized navigation Movie player w/ Dolby surround Mileage & fuel usage screen Route audit report Caffeine consumption report Native Android/iOS user interface 2017 top restaurant guide on route Sports channel integration Themes for dark and light environments Shortage report Material design look & feel Wake-up buzz when reaching store Multi-zone temperature capture Safety seat ejection button Breathalyzer integration Automated back-scratcher GPS speed recording Speeding voice alert Underarm perspiration voice alert Pre- and post-trip inspection Remote spiked wheels control Weather forecast service integration x x x x x x x x x x x x
- 11. ©2017 AFSTechnologies, Inc.,Confidential Information Summary of Benefits: User Experience Native Android and iOS UI standards and best practices Material design look and feel Adaptive UI: Screens scale to fit the screen format of your device Pragmatic out-of-the-box themes to work comfortably in both dark and light environments Intuitive navigation, optimized to shorten the paths to the most-used screens Accessibility: Large buttons, readable and high-contrast fonts, voice notes, differentiating scanning sounds
- 12. ©2017 AFSTechnologies, Inc.,Confidential Information Summary of Benefits: Visibility & Actionable Insight Pre-order differences with reason codes COD+ payment feature with alert at customer selection Enhanced reconciliation • Mileage screen to contain fuel usage and truck info • Daily Totals screen to include number of deliveries, ship-to, sales, returns, stops, pieces sold and pieces returned. Scan log report Multi-temperature capture report Shortage report Error report: Capture failed barcode scans Route audit report
- 13. ©2017 AFSTechnologies, Inc.,Confidential Information Summary of Benefits: Quality & Speed of Delivery Pallet scanning Expand functionality for manual entry when label is not readable Ability to deliver with pick labels when scanner is broken Sales details screen displays the delivered/ordered quantities View items by zone on deliveries in the Sales Details screen Filter by undelivered items on Sales Details screen Ability to combine multiple orders into a single delivery Sort products in ticket details by truck location and pick label Different types of scan beeps for good versus bad scan Force scanning for deliveries with pick label/barcode information Pick label scanning
- 14. ©2017 AFSTechnologies, Inc.,Confidential Information Summary of Benefits: Safety Consumer safety: Capture temperature and time for multiple zones at start of delivery GPS speed recording + speeding voice alert Breathalyzer integration Weather forecast service integration Pre- and post-trip inspection
- 15. ©2017 AFSTechnologies, Inc.,Confidential Information Summary of Benefits: Saving Time & Money “Bring Your Own Device” option Short learning curve Elimination of paper invoices and mobile printers Fast real-time communication Reduced labor cost Reduced Days Sales Outstanding (DSO) Increased revenues – Reduced lost sales
- 16. ©2017 AFSTechnologies, Inc.,Confidential Information How ePoD Came to Be Son of Direct Store Delivery Teamwork among DSD, ERP and WMS teams 8 months development cycle About 200 DSD clients More than 10,000 routes
- 17. ©2017 AFSTechnologies, Inc.,Confidential Information ePoD Ecosystem G2 WMS Client Portal ERP ePoD Handheld Report Viewer ePoD Reporting GPS Asset Tracking ePoD Office
- 18. ©2017 AFSTechnologies, Inc.,Confidential Information Voice-Driven ePoD System June 2017 July 2017 August 2017 A/R ControlsDOT ComplianceDOT Compliance Voice-Driven ePoD System September 2017 ePoD Returns WMS Integration October 2017 ePoD Roadmap: Timeline November 2017
- 19. ©2017 AFSTechnologies, Inc.,Confidential Information Feature Description Voice-driven ePoD system Ability to perform major functions of proof of delivery “hands-free”, using voice commands and text-to-speech DOT compliance Compliance with CDL (Commercial Driver License) List and FMCSA (Federal Motor Carriers Safety Administration) Drug and Alcohol Checklist ePoD returns WMS integration Integration to allow ePoD to communicate expected returns to WMS A/R controls Open item payment application and accounts receivable statement, selective by customer ePoD Roadmap: Details
- 20. ©2017 AFSTechnologies, Inc.,Confidential Information Find More On https://www.linkedin.com/groups/12002444 https://www.linkedin.com/groups/8550616https://www.linkedin.com/company-beta/323824/ https://www.linkedin.com/groups/8390204
- 21. ©2017 AFSTechnologies, Inc.,Confidential Information
- 22. ©2017 AFSTechnologies, Inc.,Confidential Information THANK YOU!