E-procurement Best Practices for 2020
Download as PPTX, PDF1 like239 views
The OpusCapita webinar focuses on best practices for procurement in 2020, highlighting the importance of managing complexity, engaging suppliers, and optimizing processes through digital transformation. It emphasizes the need for effective supplier management, the use of e-procurement tools, and the significance of a well-defined content strategy. Additionally, the webinar discusses the challenges and strategies related to services procurement and the concept of servicification.
E-procurement Best Practices for 2020
- 1. An OpusCapita Webinar Best Practices for Procurement in 2020
- 2. Agenda Introductions Best practices for 2020 • Managing Complexity • Engaging Suppliers • Strategies for Content • Solving Services Closing Remarks
- 3. Rowan Lemley (host) INTRODUCTIONS Miia Lönnqvist, Sales Executive, OpusCapita
- 4. OPUSCAPITA BY THE NUMBERS Established 1984 ~400 Employees 65m € Revenue 2018 3000 Customers with users in over 100 Countries Over 1 Million Suppliers and 100,000,000 eTransactions Over 40,000,000 products and services bought & sold Over 130 Billion € in payments annually
- 5. GLOBAL PAYMENTS PAYABLES AUTOMATION SOURCING & SUPPLIER ENGAGEMENT RECEIVABLES AUTOMATION OPERATIONAL PROCUREMENT CASH MANAGEMENT Comprehensive supplier information management and agile sourcing for goods and services. Improve your cash inflows and reduce the time spent matching payments to invoices. Create a centralized product catalog with a modern guided buying experience with full mobility. Consolidate and optimize your in- house bank and liquidity management functions. Enable control and compliance over AP while dramatically lowering transactional costs. Connect directly to over 200 banks, SWIFT certified for global payment coverage. OpusCapita is a platform that combines source-to- pay & cash management, enabling full source-to-cash process optimization. HOW WE SUPPORT YOU CONNECT, TRANSACT AND GROW ON THE OPUSCAPITA BUSINESS NETWORK
- 6. Best Practices in Procurement for 2020
- 7. DIGITAL OPTIMIZATION The process of using digital technology to improve existing operating processes and/or business models. DIGITAL TRANSFORMATION The process of exploiting the latest digital technologies and practices to create a new sustainable digital business model. THE PATH TO BECOMING A DIGITAL BUSINESS Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
- 8. Maturity The Nordics are highly mature, technically advanced and yet, not uniformly. Classic KPIs still rule but as challenges change, so will the goals. Where are we today? Complexity Complexity in procurement processes has become the top challenge. Technology both creates this and solves it simultaneously Servicification For many years, services procurement has been increasing. What were products are now offered as services. Source: IDC Report: Procurement in the Nordics 2020
- 10. Question: What best practices would you suggest can procurement teams implement in order to simplify and rationalize their procurement operations? Is procurement becoming more complex?
- 11. 01 03 06 04 0205 Catalogs • Specific catalogs • Specific catalog views • Standard supplier catalogs Freeform suppliers • Preselection according to Material Code field • Supplier lists Structured data • Transfer of specific contract structures • Structure is specified by "purchasing organization" Consideration of dependencies • Software License Management • Call from framework contracts Special material fields • Cable (MTZ) • Employee allocation • Services Standardized packages • IT workstation (eg desktop) • Kits & Bundles • BOMs eProcurement Maturity Model Best Practices and Maturity
- 12. As an example: catalogs are great but don’t ignore the value of free-text requisitioning. Avoid the low hanging fruit Best practices for managing complexity eProcurement tools are limited Don’t think an e-procurement tool solves all your problems. The work only begins once you have the data. Sharpen the Saw Agile procurement teams are always evolving the service they offer.
- 14. Good Supplier Engagement is Data-centric Typical challenges • Supplier related master data maintenance • Supplier inquiries • Paperwork, manual data entry • Supplier qualifications 27% Leading organizations attribute 27% of their value to supplier management excellence.* Our approach • Invitation based supplier on-boarding • Full self-service options for supplier information mgnt • E-invoicing onboarding self-selection • Auto-alerts for contract or certificate validity *Source: ATKearney 2017
- 15. Managing supplier data Outsource the maintenance of supplier data immediately via supplier information mgmt. tools. Use auto-alerts Certificates and contracts are practically useless if they are not up to date. Leverage automation Catalogs can be auto-validated and approved with changes flagged. 3 Best Practices
- 17. What is a Content Strategy for eProcurement? Your Company Key SupplierKey Supplier Long Tail Key Supplier Key Supplier Key Supplier Punch Out APIKey Supplier Key Supplier Key Supplier eCatalogs
- 18. Why Content Management is a Best Practice Centralized purchasing More on-contract spend Increased variety of spend categories Streamlined process Less effort managing long-tail Compliant
- 20. Staff Services Business cards Corporate Credit Cards Printing Meeting room services Rights management Communication Services Mobile telephony Data carriers Accessory products Event services Temp Work & Labor Leasing IT service provider Temporary workers Consultants Contract extensions Maintenance Services Emergency Maintenance Road Services Driver Services Electrical Services Machining Services Information Services Market research Subscriptions Software Publications Credit reports Facility Management Office relocations Room cleaning Access rights Security services Common Categories SERVICES PROCUREMENT
- 21. Questions: What is it about services procurement that makes it so difficult? Do you see servicification as an ever-increasing trend? Is servicification changing the game?
- 22. KNOW YOUR SERVICE PROCUREMENT USE CASES A thorough as-is vs. to-be analysis is required to significantly impact purchase and process costs when it comes to the operational procurement of services. SERVICE ITEMIZATION OR “PRODUCTIZATION” In terms of requisitioning, some service categories can be treated like goods. By productizing services and utilizing service order configurators even complex service categories can be managed efficiently. EMPOWER THE SUPPLIER In certain service procurement use cases it is highly feasible to utilize supplier self-service tools, after all reducing the TCO should be a joint effort. Three Best Practices
- 23. Summary Miia Lönnqvist, Sales Executive, OpusCapita
- 24. Digitalizing global trade One customer at a time What we do. How we do it.