The document discusses ethics and ethical decision making in business. It defines ethics as the moral principles that guide how people behave and decide what is right. An ethical dilemma is a difficult situation where a person must choose between helping others or acting in self-interest. The document also discusses stakeholders in business like stockholders, managers, employees, suppliers, distributors, and customers. It presents models for ethical decision making like utilitarianism, moral rights, and justice. Trust and reputation are important outcomes of ethical behavior in business. Organizational culture and ethics oversight help ensure ethical standards are followed.