Eureka Strategic Approach document outlines Eureka's conceptual framework for innovation and their installation process for building innovation capacity in organizations. The conceptual framework centers innovation around people, focuses on clients/users, promotes collaboration both internally and externally, and recognizes four types of innovation. The installation process involves four pillars - people, tools, processes, and metrics - across four levels of acceptance. It is a multi-stage process involving education, innovation workshops, diffusion of training, and consolidation of learning through pilot projects. Eureka has experience training over 1,000 professionals in Latin America on managing innovation.