The Shift17 event report highlights Zenefits' transition into a software company, moving away from its previous broker model while focusing on small to medium-sized businesses. The conference featured a strong online presence, drawing over 60,000 viewers and showcasing new offerings like mobile and voice capabilities, as well as Zenefits payroll expansion into 30 states. Key takeaways included a strategic pivot towards empowering brokers and enhancing user engagement.
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