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EVERYTHING YOU NEED
TO KNOW ABOUT
SALESFORCE AND JIRA
INTEGRATION
Understanding Salesforce and Jira
While Salesforce excels in managing customer relationships and
sales pipelines, Jira shines when it comes to project management
and software development. By integrating these two platforms,
businesses can unlock a new level of synergy, aligning sales
efforts with project execution and fostering improved collaboration
between sales and development teams.
Streamlined workflows: By combining the strengths of
Salesforce and Jira, teams can seamlessly integrate
customer data, project information, and issue tracking,
eliminating the need for manual data transfers and
enhancing overall workflow efficiency.
Improved collaboration: Integrating Salesforce and Jira
brings sales and development teams closer together,
enabling real-time collaboration, shared visibility, and
better alignment on project deliverables and customer
requirements.
Enhanced customer service: The integration allows
support agents to access project and issue details from
Jira within Salesforce, enabling them to provide
personalized and timely support to customers based on
their specific needs and ongoing projects.
Benefits of
integrating
Salesforce
and Jira
Streamlining Processes and Increasing
Productivity
Automated data synchronization: Eliminate manual data entry and reduce the risk of errors by
synchronizing records between Salesforce and Jira.
Task and project management: Enable real-time updates, status tracking, and assignment
management across both platforms, leading to improved productivity.
Seamless communication: Bridge the gap between sales and development teams, enabling them
to collaborate effortlessly and work towards common goals.
Unifying Insights for Informed Decision-
Making
Real-time visibility: Gain a comprehensive view of projects, customers, and tasks across
Salesforce and Jira, facilitating better decision-making and resource allocation.
Improved reporting: Generate accurate reports that combine data from both platforms,
enabling deeper analysis and identifying trends and patterns.
Proactive issue resolution: Identify potential roadblocks early by tracking issues in Jira and
linking them to customer interactions in Salesforce, ensuring prompt resolution.
Faster Case
Resolution
Better
Productivity
Proper
Transparency
Higher Customer
Satisfaction
Via Custom Integration
Ways To Integrate Salesforce
and Jira
Via a Connector
Custom Integration Connector
To integrate Salesforce and Jira using the
custom approach, you’ll need to write
code. This process needs to be carried out
in a manner that a one or two-way data
flow is enabled. However, this is a short-
term solution. Once the integration is done,
you can add more functionalities. In
essence, custom integration is confined to
facilitating data flow between your
Salesforce and Jira.
Businesses prefer connectors over custom
integration. This is because they enable
you to build a bi-directional flow of data, as
well as a set of workflows to manage
tasks. A connector is a long-term solution,
scalable, offers more use-cases &
functionalities, is easy to set up, and can
also be customized on the basis of
requirements. A connector will enable you
to seamlessly integrate Salesforce and Jira
when compared with custom integration.
Enhance Business Agility With
Sinergify:
A Preferred Salesforce Jira Connector
Sinergify is an integration connector that facilitates silo-free interactions
between Salesforce and Jira users. The collaboration tool enables you to
sync data in real-time between the two systems.
Highly
Configurable
Analytics
and Reporting
Multi-Lingual
Support
Compatibility
with Multiple
Salesforce
Objects
Analytics
and Reporting
Bidirectional
Synchronization
Why Sinergify?
Some Top Features Of Sinergify
How Sinergify Is Different From Available
Vendors?
How Sinergify Is Different From Available
Vendors?
To know more about how Sinergify can help you enable effective
collaboration between teams, visit www.sinergify.com/

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Everything You Need To Know About Salesforce and Jira Integration.pdf

  • 1. EVERYTHING YOU NEED TO KNOW ABOUT SALESFORCE AND JIRA INTEGRATION
  • 2. Understanding Salesforce and Jira While Salesforce excels in managing customer relationships and sales pipelines, Jira shines when it comes to project management and software development. By integrating these two platforms, businesses can unlock a new level of synergy, aligning sales efforts with project execution and fostering improved collaboration between sales and development teams.
  • 3. Streamlined workflows: By combining the strengths of Salesforce and Jira, teams can seamlessly integrate customer data, project information, and issue tracking, eliminating the need for manual data transfers and enhancing overall workflow efficiency. Improved collaboration: Integrating Salesforce and Jira brings sales and development teams closer together, enabling real-time collaboration, shared visibility, and better alignment on project deliverables and customer requirements. Enhanced customer service: The integration allows support agents to access project and issue details from Jira within Salesforce, enabling them to provide personalized and timely support to customers based on their specific needs and ongoing projects. Benefits of integrating Salesforce and Jira
  • 4. Streamlining Processes and Increasing Productivity Automated data synchronization: Eliminate manual data entry and reduce the risk of errors by synchronizing records between Salesforce and Jira. Task and project management: Enable real-time updates, status tracking, and assignment management across both platforms, leading to improved productivity. Seamless communication: Bridge the gap between sales and development teams, enabling them to collaborate effortlessly and work towards common goals.
  • 5. Unifying Insights for Informed Decision- Making Real-time visibility: Gain a comprehensive view of projects, customers, and tasks across Salesforce and Jira, facilitating better decision-making and resource allocation. Improved reporting: Generate accurate reports that combine data from both platforms, enabling deeper analysis and identifying trends and patterns. Proactive issue resolution: Identify potential roadblocks early by tracking issues in Jira and linking them to customer interactions in Salesforce, ensuring prompt resolution.
  • 7. Via Custom Integration Ways To Integrate Salesforce and Jira Via a Connector
  • 8. Custom Integration Connector To integrate Salesforce and Jira using the custom approach, you’ll need to write code. This process needs to be carried out in a manner that a one or two-way data flow is enabled. However, this is a short- term solution. Once the integration is done, you can add more functionalities. In essence, custom integration is confined to facilitating data flow between your Salesforce and Jira. Businesses prefer connectors over custom integration. This is because they enable you to build a bi-directional flow of data, as well as a set of workflows to manage tasks. A connector is a long-term solution, scalable, offers more use-cases & functionalities, is easy to set up, and can also be customized on the basis of requirements. A connector will enable you to seamlessly integrate Salesforce and Jira when compared with custom integration.
  • 9. Enhance Business Agility With Sinergify: A Preferred Salesforce Jira Connector Sinergify is an integration connector that facilitates silo-free interactions between Salesforce and Jira users. The collaboration tool enables you to sync data in real-time between the two systems.
  • 10. Highly Configurable Analytics and Reporting Multi-Lingual Support Compatibility with Multiple Salesforce Objects Analytics and Reporting Bidirectional Synchronization Why Sinergify? Some Top Features Of Sinergify
  • 11. How Sinergify Is Different From Available Vendors? How Sinergify Is Different From Available Vendors?
  • 12. To know more about how Sinergify can help you enable effective collaboration between teams, visit www.sinergify.com/