Examining End-User Standardisation Needs for Disaster Resilience
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This document summarizes the ResiStand project which aims to establish a sustainable process to support standardization of technologies and services to increase disaster resilience. The project identified 210 standardization needs from end users in four disaster phases and mapped benefits, drivers and restraints of standardization. The outcomes will be a roadmap for future standardization activities and an improved process to coordinate standardization between organizations. The impact will be better assessment of standards feasibility and improved disaster resilience through coordinated standardization.
Examining End-User Standardisation Needs for Disaster Resilience
- 1. INCREASING DISASTER RESILIENCE BY ESTABLISHING A SUSTAINABLE PROCESS TO SUPPORT STANDARDISATION OF TECHNOLOGIES AND SERVICES ResiStand: Examining End-User Standardisation Needs for Disaster Resilience RE17 Conference 2017 9 November 2017, Birmingham, UK Dr. Su Anson Trilateral Research, London, United Kingdom
- 2. Call: H2020 Secure Societies 2015 Topic / Type: DRS-6 / CSA Full name: Increasing disaster resilience by establishing a sustainable process to support standardisation of technologies and services Duration: 24 months (May 2016 – April 2018) Effort: 185,5 person months Funding: 1,96 million € Coordinator: Geowise Oy, Finland Partners: 14 Project
- 3. Partners
- 4. Trilateral Research Trilateral Research is a leading London-based multidisciplinary research, consulting and technology development company Our team collaborates across social sciences and technology, to bring insights from each into supporting data driven innovation Small enterprise (SME) ≈30 staff members Running 20-25 projects at any given time Almost all research and technical staff have postdoctoral experience (≈90% have PhDs) Extensive publication list and excellent international profile: http://trilateralresearch.com/full-list-of-publications/
- 5. Trilateral Research: Selected Crisis Projects
- 6. An agreed way of doing something – it is all about reaching consensus. Different types of standard (e.g., terminology standard, product standard, service standard). A standard could be about making a product, managing a process, delivering a service or supplying materials – standards can cover a wide range of activities undertaken by organizations and used by their customers. Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organizations they represent – people such as manufacturers, sellers, buyers, customers, trade associations, users or regulators. They exist at different levels – International, European, National, & Industry What is a Standard? Source: BSI – What is a standard?
- 7. Standardisation of Disaster Resilience – European Level More information: www.cen.eu; www.cenelec.eu; www.etsi.org www.resistand.eu - see deliverable D2.1 Overview of standardisation
- 8. Very few standards developed Inadequate participation of stakeholders No clear path from research projects to standards Division of work between levels of standardisation Coordination of work between committees Slow progress of working groups EU Security Standardisation Landscape – issues
- 10. Stakeholder Communities • European & International Standardisation committees and working groups • Provide information on existing standards and forthcoming new work items • Benefit from increased efficiency in standard development as well as from definition of standardisation needs and opportunities
- 11. Stakeholder Communities • Organizations using standards in their work (first responders, law enforcement agencies, non-governmental organizations) • Identify current and future standardisation needs based on their work experience • Contribute to increased interoperability and compatibility between systems and services • Receive up-to-date information on existing and future standards
- 12. Stakeholder Communities • Industry, including SMEs and the research community (universities, RTOs) • Provide understanding of the expectations, drivers and restraints of the community • Identify potential new technologies, solutions, procedures and practices that can be used as basis for future standardisation • Benefit from increased efficiency in product development and clear view on standards
- 13. 198 end-user contacts invited to join 82 registered members representing 75 different organisations and 24 countries (see D3.1 for info) Research with the end-user community to identify & validate their standardisation needs & understand drivers & constraints: Survey (35 responses) (see D3.2 for info) Desk-based research – analysis of 101 EU projects research results (see D3.2 for info) Workshops (Helsinki, Brussels, Berlin, & Rome) ResiStand’s End-User Community: Participation • Organizations using standards in their work (first responders, law enforcement agencies, non-governmental organizations) • Identify current and future standardisation needs based on their work experience • Contribute to increased interoperability and compatibility between systems and services • Receive up-to-date information on existing and future standards
- 14. Preliminary standardisation needs identified & clustered to four disaster management phases of mitigation, preparedness, recovery & response: 210 end-user standardisation needs identified from survey, desk research & workshops Survey identified 35 standardisation needs with the focus on preparedness (14) & response (14) rather than mitigation (5) and recovery (2) For preparedness, end-users need standards in relation to training, response & recovery planning, & establishing (International) cooperation For response, end-users need standards in relation to command, control & coordination, warning/crisis communication, & security/law enforcement ResiStand’s End-User Community: Preliminary Findings
- 15. 95 standardisation needs identified through desk based research – response (51), preparedness (23), mitigation (19), & recovery (2) For preparedness standardisation needs predominantly cover response & recovery planning, monitoring & detection, training, & asset management For response standardisation needs predominantly cover information management, command, control & coordination, & warning/crisis communication ResiStand’s End-User Community: Preliminary Findings
- 16. 80 standardisation needs identified from 4 workshops – response (43%), preparedness (42%), recovery (8%) & mitigation (7%) (D3.3) Needs focus predominantly on common procedures (38%) and data sharing (19%) Benefits, drivers and restraints of participating in standardisation identified ResiStand’s End-User Community: Preliminary Findings Benefits Drivers Restraints • Learning – standardisation of best practices • Improved interoperability • Increased efficiency • Common language • Improved collaboration • Ability to influence the standardisation process • Cost savings • Legal obligations • Early development in technical state- of-the-art • Preserving the quality of a product • Involvement and interest of industry • Increased knowledge of developments • Forces organisations to progress • Standards lack user friendliness • High standardisation costs • Lack of mandate and funding • Conflict between industry and end-users • Lack of training • Unknown benefits • Complex standardisation procedures
- 17. 1. A roadmap for future standardisation activities critical evaluation of the potential of standards identification of gaps in the standardisation funnel prioritization of standardisation needs standardisation roadmap for improved disaster resilience 2. A sustainable process to improve future standardisation mapping of demand and supply assessment of standardisation successful application of standardisation deliverables will be tested during the project with a work item exploitation strategy and implementation plan The Outcome
- 18. Better assessment of feasibility and impact of standards Establishment of a standardisation roadmap at European (CEN/CENELEC) and international (ISO/IEC) levels Improved coordination of activities at EU and international levels and cross- fertilisation among different sectors Improved complementary contribution to disaster resilience of populations, crisis and disaster management / civil protection and / or CBRNE systems, tools and services The Impact
- 19. Final conference on 22 March 2018 in Berlin, Germany Presentation of Standardisation Roadmap Introduction of the ResiStand Process Further involvement
- 20. Questions We invite you to join our stakeholder communities: http://resistand.eu/content/join-resistands- stakeholder-communities Contact: susan.anson@trilateralresearch.com