FactoryTalk View Site User Installation Guide

Installation Instructions
Original Instructions
FactoryTalkViewSiteEditionInstallationGuide

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Rockwell Automation Publication VIEWSE-IN003R-EN-E - September 2020 3
Table of Contents
Preface
Contact Rockwell Automation Technical Support.........................................................................................9
Chapter 1
FactoryTalk View basics
About FactoryTalk View SE.............................................................................................................................11
Architecture of the FactoryTalk View system..........................................................................................11
FactoryTalk View Studio Enterprise ....................................................................................................... 12
FactoryTalk View SE Server..................................................................................................................... 12
FactoryTalk View SE Client...................................................................................................................... 12
FactoryTalk View SE Station ................................................................................................................... 12
FactoryTalk ViewPoint..............................................................................................................................13
Stand-alone FactoryTalk Linx Server.......................................................................................................14
Stand-alone FactoryTalk Directory Server ..............................................................................................14
FactoryTalk Services Platform........................................................................................................................14
Connectivity.....................................................................................................................................................15
Installation package ........................................................................................................................................15
Chapter 2
System requirements
What can I install and run on one server? .....................................................................................................17
Review hardware requirements .....................................................................................................................17
Review operating system requirements ....................................................................................................... 18
Recommendations for application servers..............................................................................................19
Set up the Windows domain or workgroup ..................................................................................................19
Domain controller requirements............................................................................................................20
Windows workgroup requirements........................................................................................................20
About synchronizing time on application computers........................................................................... 21
Set up computers with names to be used in production............................................................................. 21
Chapter 3
Pre-installation configuration
Disable Windows automatic updates ........................................................................................................... 23
Configure NICs and switch ports.................................................................................................................. 23
Disable or uninstall third-party firewalls......................................................................................................24
Remove Enhanced Security Configuration..................................................................................................24
Set up Data Execution Prevention ................................................................................................................24

Table of Contents
4 Rockwell Automation Publication VIEWSE-IN003R-EN-E - September 2020
Remove unnecessary DCOM networking protocols.................................................................................... 25
Chapter 4
Install FactoryTalk View
Steps................................................................................................................................................................. 27
Step 1: Prepare for the installation ................................................................................................................ 27
About FactoryTalk Historian Connectivity.............................................................................................29
Step 2: Start the installation...........................................................................................................................29
Step 3: Post-installation procedures..............................................................................................................29
Specify the Network Directory server location ......................................................................................30
Install SE clients in a distributed system......................................................................................................30
Modify or uninstall FactoryTalk View............................................................................................................31
Chapter 5
Activate FactoryTalk View software
About FactoryTalk Activation Manager ........................................................................................................ 33
What happens if FactoryTalk View is not activated? ................................................................................... 33
Activation keys for FactoryTalk View software components ...................................................................... 33
Sharing keys among multiple software components............................................................................ 34
Read-write versus view-only activations ................................................................................................ 35
Chapter 6
Deploy applications
Step 1: Move the application .......................................................................................................................... 37
Step 2: Move the application’s data server files............................................................................................ 38
Step 3: Renew data server shortcuts and device paths................................................................................. 38
Step 4: Set up additional HMI server properties.......................................................................................... 38
Specify startup components.................................................................................................................... 39
Specify the startup type............................................................................................................................ 39
Set up redundancy.................................................................................................................................... 39
Synchronize redundant HMI servers and projects ............................................................................... 39
Step 5: Set up the FactoryTalk View SE Client..............................................................................................40
Create a FactoryTalk View SE Client file ................................................................................................40
Lock operators into the run-time environment......................................................................................41
Copy existing FactoryTalk View SE Client files ......................................................................................41
Step 6: Run the FactoryTalk View SE Client ..................................................................................................41
Administer deployed applications.................................................................................................................42

Table of Contents
Chapter 7
Upgrade operating network distributed applications
Upgrade a non-redundant network distributed application...................................................................... 43
Example..................................................................................................................................................... 44
Part 1: Prepare for the upgrade...................................................................................................................... 44
Step 1: Prepare for the upgrade ............................................................................................................... 44
Log on with administrative rights .................................................................................................... 44
Record the names and passwords of administrative users ............................................................ 45
Perform set-up tasks on application computers.............................................................................. 45
Step 2: Back up the deployed application ............................................................................................... 45
Part 2: Perform upgrade of software components....................................................................................... 45
Step 3: Shut down all client computers................................................................................................... 45
Step 4: Upgrade the FactoryTalk Directory server................................................................................. 45
Step 5: Upgrade the HMI server .............................................................................................................. 46
Step 6: Upgrade the data server............................................................................................................... 46
Step 7: Upgrade the engineering workstation ....................................................................................... 46
Step 8: Migrate the application ............................................................................................................... 46
Open the application.......................................................................................................................... 47
Verify FactoryTalk Linx shortcuts..................................................................................................... 47
Test the migrated application ........................................................................................................... 47
Step 9: Upgrade all run-time clients........................................................................................................ 47
Step 10: Test the migrated application....................................................................................................48
Run the application on upgraded clients .........................................................................................48
Verify that the system is functioning as expected...........................................................................48
Upgrade a redundant network distributed application ..............................................................................48
Example..................................................................................................................................................... 49
Part 1: Prepare for the upgrade...................................................................................................................... 49
Step 1: Prepare for the upgrade ............................................................................................................... 49
Log on with administrative rights .................................................................................................... 49
Record the names and passwords of administrative users ............................................................50
Perform set-up tasks on application computers..............................................................................50
Ensure that the latest application files are on the primary server .................................................50
Step 2: Back up the application on Server #1..........................................................................................50
Part 2: Set up a temporary system and perform a partial upgrade.............................................................50
Step 3: Set up a temporary upgrade system ............................................................................................51
Disable HMI and data server redundancy in the original application .......................................... 52
Copy the archive file to Server #2...................................................................................................... 52
Specify Server #2 as the Network Directory location...................................................................... 52
Restore the application on Server #2 as the primary server ........................................................... 52

Table of Contents
Specify Server #2 as the Network Directory location for Workstation #1 ..................................... 52
Disable redundancy on Server #2 ..................................................................................................... 53
Disable alarm and event history logging.......................................................................................... 53
Step 4: Upgrade Server #2........................................................................................................................ 53
Step 5: Upgrade Workstation #1.............................................................................................................. 53
Step 6: Migrate the application................................................................................................................ 54
Open the application.......................................................................................................................... 54
Verify FactoryTalk Linx shortcuts..................................................................................................... 54
Test the migrated application ........................................................................................................... 54
Step 7: Upgrade selected run-time clients.............................................................................................. 55
Install FactoryTalk View SE Client.................................................................................................... 55
Specify Server #2 as the Network Directory location on client computers ................................... 55
Step 8: Test the migrated application ..................................................................................................... 55
Start Server #2 and wait for it to finish starting.............................................................................. 56
Run the migrated application on upgraded clients......................................................................... 56
Verify that the system is functioning as expected........................................................................... 56
Part 3: Upgrade remaining clients and restore redundancy....................................................................... 56
Step 9: Upgrade remaining client computers ........................................................................................ 56
Install FactoryTalk View SE Client.................................................................................................... 56
Specify Server #2 as the Network Directory location on client computers ................................... 57
Step 10: Upgrade Server #1....................................................................................................................... 57
Install FactoryTalk View SE Server on Server #1 ............................................................................. 57
Specify Server #2 as the Network Directory for Server #1............................................................... 57
Step 11: Restore redundancy and finish upgrading ...............................................................................58
Enable HMI and data server redundancy ........................................................................................58
Enable alarm and event history logging...........................................................................................58
Confirm the status of primary and secondary servers....................................................................58
Start all run-time clients.................................................................................................................... 59
Appendix A
FactoryTalk View tools and utilities
FactoryTalk View tools ....................................................................................................................................61
FactoryTalk tools.............................................................................................................................................62
Appendix B
Common upgrade procedures
Install product updates .................................................................................................................................. 65
Update from the product ............................................................................................................................... 65
Update from Rockwell Automation Knowledgebase ................................................................................... 66

Table of Contents
Appendix C
Install Microsoft IIS
Manually install IIS......................................................................................................................................... 67
About uninstalling IIS.................................................................................................................................... 69
Appendix D
Use command-line installation
Perform command-line installation ..............................................................................................................71
Command-line parameters.............................................................................................................................71
Examples ......................................................................................................................................................... 74
Legal Notices
Legal Notices................................................................................................................................................... 77
Index

FactoryTalk View Site User Installation Guide

Preface
Contact Rockwell Automation Technical Support
If you have questions about the product, consult the manuals, Help, or Release Notes.
You can also search for technical notes, application tips, solutions to common problems, and the latest patches from
Rockwell Automation Knowledgebase http://rockwellautomation.custhelp.com.
If you cannot find the answer, contact Rockwell Automation Customer Support, using any of these methods:
• Customer support telephone: 1.888.382.1583 or 1.440.646.3434
• Local technical support phone numbers: https://rockwellautomation.custhelp.com/app/phone
• Online support: https://www.rockwellautomation.com/en-us/support.html
Support staff are available Monday to Friday from 8:00 to 17:00 local time (North America only), except on statutory
holidays.
When you call, it is recommended that you be at your computer and ready to provide the following information:
• the product serial number and product key.
• the product version number.
• the type of hardware you are using.
• the names of Rockwell Automation products installed on the computer.
• the exact wording of any messages that appeared on your screen.
• a description of what happened and what you were doing when the problem occurred.
• a description of how you tried to solve the problem.
If you are running a FactoryTalk View SE network distributed application, also note:
• how many computers are participating in the network application.
• whether computers on the network are connected using a Windows domain controller or a workgroup.
• which FactoryTalk View SE components are installed on participating computers.
• which computers are running servers (the Network Directory server, HMI servers, data servers, or tag alarm
and event servers), and whether the servers are set up with redundancy.
• which computers are running clients (FactoryTalk View SE Client or FactoryTalk View Studio).

Chapter 1
FactoryTalk View basics
FactoryTalk View, including FactoryTalk View Site Edition (SE) and FactoryTalk View Machine Edition (ME), is
human-machine interface (HMI) software designed with a common look, feel, and navigation to help speed HMI
application development and training time.
FactoryTalk View provides monitoring and control solutions designed to span stand-alone machine-level
applications up through supervisory-level HMI applications across a network.
About FactoryTalk View SE
FactoryTalk View Site Edition (SE) is an integrated software package for developing and running human-machine
interface (HMI) applications that can involve multiple users and servers, distributed over a network.
A FactoryTalk View SE system is more than the HMI server and clients. It also includes FactoryTalk Services
Platform and data communication products such as FactoryTalk Linx and RSLinx Classic.
Architecture of the FactoryTalk View system
A network distributed FactoryTalk View SE system consists of several components as shown below.
FactoryTalk View SE network distributed system
This example of a distributed system includes a FactoryTalk Directory server, FactoryTalk View SE server and client,
FactoryTalk Linx data server, and FactoryTalk View Studio for application development and configuration.

FactoryTalk View Studio Enterprise
FactoryTalk View Studio Enterprise is the configuration software for developing and testing FactoryTalk View SE
network distributed, network station, local station, and FactoryTalk View ME applications.
FactoryTalk View Studio is the design-time environment for FactoryTalk View that provides the editors and tools
you need to develop and test network distributed, network station, and local station human-machine interface
(HMI) applications. It contains editors for creating complete applications, and contains client and server software
for testing the applications you create.
FactoryTalk View SE Server
FactoryTalk View SE Server, also called the HMI server, stores HMI project components (for example, graphic
displays) and supplies them to clients. The server also contains a database of tags, and performs historical data
logging. FactoryTalk View SE Server has no user interface. Once installed, it runs as a set of headless Windows
services that supply information to clients as they request it.
FactoryTalk View SE Client
FactoryTalk View SE Client is software for viewing and interacting with FactoryTalk View SE local station, network
station, and network distributed applications at run time. Use the FactoryTalk View SE Client Wizard to create
client configuration files that can be deployed to client host computers.
FactoryTalk View SE Station
FactoryTalk View SE Station is a supervisory HMI software package for enterprise solutions. SE Station is a single-
computer HMI that can be operated in either a Local or a Network FactoryTalk Directory. There are key differences
between View SE Distributed and View SE Station:
• View SE Distributed can share HMI screens and data with multiple clients.
• View SE Station does not allow sharing of HMI screens or data to other View SE Stations.

FactoryTalk View SE network station system
Several different computers, each hosting a FactoryTalk View SE network station, can use a single FactoryTalk
Directory server and a single FactoryTalk Linx communication server. While each network station HMI can access
the same controller data, through the shared FactoryTalk Linx server, and the same directory resources through the
shared FactoryTalk directory server, they can only access their own HMI data such as graphics, macros, and
datalogs.
FactoryTalk View SE local station system
A local station system can include several HMI computers, each with its own FactoryTalk Directory server and data
server connection to the controllers.
FactoryTalk ViewPoint
FactoryTalk ViewPoint is an add-on to FactoryTalk View that provides for a fully scalable, fully animated, read-and-
write view of existing Site Edition (SE) and Machine Edition (ME) web applications from a web browser.
A web application consists of graphic displays selected from the FactoryTalk View application, converted for viewing
in a web browser, and then published to a FactoryTalk ViewPoint Server (also called the web server).
• For Site Edition applications, the FactoryTalk ViewPoint Server runs on a desktop or server computer.
• For Machine Edition applications, a PanelView™ Plus operator terminal functions as the server.

Stand-alone FactoryTalk Linx Server
FactoryTalk Linx is a FactoryTalk Live Data server and can be enabled as a FactoryTalk Alarms and Events server.
Your applications use FactoryTalk Linx to communicate with devices such as controllers and I/O scanners.
Stand-alone FactoryTalk Directory Server
FactoryTalk Directory provides a central lookup service for a FactoryTalk system so all definitions do not have to
exist in a single physical project file. References saved by FactoryTalk Directory are used by FactoryTalk-enabled
products and FactoryTalk services to locate definitions when they are needed. It allows clients to locate key
configuration information such as system organization, server locations, and policy information. FactoryTalk
Directory provides a common address or phone book of factory resources that are shared among FactoryTalk-
enabled applications in a distributed system.
FactoryTalk Services Platform
FactoryTalk Services Platform provides a set of common services (such as diagnostic messages, health monitoring
services, and access to real-time data) for all the FactoryTalk products and applications used in a control system.
FactoryTalk Administration Console
FactoryTalk Administration Console is a stand-alone tool for developing, managing, and securing multiple
FactoryTalk View applications.
FactoryTalk Directory
The FactoryTalk Directory centralizes access to system resources and names for all FactoryTalk products and
components participating in an automated control system.
The FactoryTalk Network Directory manages resources for FactoryTalk View SE network applications, and the
FactoryTalk Local Directory manages resources for FactoryTalk View SE local applications.
FactoryTalk Alarms and Events
FactoryTalk Alarms and Events, which installs behind the scenes during FactoryTalk View SE installation, provides
system-wide alarm monitoring and control centralized at the FactoryTalk Directory.
To distribute device- and tag-based alarms in a FactoryTalk View SE application, you can set up FactoryTalk Alarms
and Events servers in the application.
FactoryTalk Security
FactoryTalk Security centralizes user authentication and authorization at the FactoryTalk Directory.
FactoryTalk Live Data
FactoryTalk Live Data manages connections between FactoryTalk products and data servers.

FactoryTalk Diagnostics
FactoryTalk Diagnostics collects and provides access to activity, status, warning, and error messages generated
throughout a FactoryTalk system.
FactoryTalk Activation
FactoryTalk Activation services provide a secure, software-based system for activating Rockwell Software products
and managing software activation files.
Connectivity
How you plan to obtain data for an application will determine which communications software you install.
You can use FactoryTalk Linx, RSLinx Classic, or other software and devices that support OPC (OLE for Process
Control) communications.
Tip: FactoryTalk Linx is automatically installed for FactoryTalk View
applications.
FactoryTalk Linx
FactoryTalk Linx is a communication server built around FactoryTalk technology to assist in developing and
running your FactoryTalk View SE applications.
For communications with Allen-Bradley local and remote devices, particularly with Logix 5000™ controllers,
FactoryTalk Linx is the recommended data communications software for FactoryTalk View applications.
FactoryTalk Linx now allows you to create redundant controller shortcuts and to perform online tasks such as
uploading and downloading Logix 5000 files.
RSLinx Classic
RSLinx Classic is a 32-bit communication server that links Allen-Bradley networks and devices to Microsoft
Windows applications. These range from device programming and configuration applications to HMI applications,
to your own data acquisition applications using Microsoft Office, Web pages, or Visual Basic.
RSLinx Classic also incorporates advanced data optimization techniques and contains a set of diagnostics. RSLinx
Classic is an OPC DA (Data Access) Compliant Server and a DDE server.
For example, install and use RSLinx Classic to serve data through DH+ (Data Highway +) networks, to support
complex bridging and routing, and to support unsolicited messaging from a controller to RSLinx.
RSLinx Classic also allows you to create alias topic shortcuts, and to perform online tasks such as uploading and
downloading RSLogix 5000 files.
Installation package
The Setup wizard offers the following options for FactoryTalk View SE applications:

• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory Server
The Setup wizard offers the following options for FactoryTalk View ME applications:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility

Chapter 2
System requirements
This chapter introduces computer and Microsoft Windows support information for a FactoryTalk View SE system,
including:
• Review computer hardware requirements on page 17
• Review operating system requirements on page 18
• Set up Windows domain or workgroup on page 19
• Set up computers with names to be used in production on page 21
What can I install and run on one server?
In a network application, it is possible for a single server computer that meets the recommended requirements to
host all of the following components:
• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as FactoryTalk Alarms and Events device-based
alarm server, or also includes the secondary data server)
• One RSLinx Classic server (or some other OPC data server)
• One FactoryTalk Alarms and Events tag-based alarm server
• The FactoryTalk Network Directory
If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is
recommended that you install the necessary software and run the servers on multiple host computers.
For information about setting up redundant FactoryTalk View SE servers, see FactoryTalk View Site Edition User’s
Guide.
Review hardware requirements
Typically, application servers such as FactoryTalk View SE Server, FactoryTalk Alarms and Events, and FactoryTalk
Linx will need to be sized with faster CPUs and more RAM than operator or engineering workstations.
You should also specify a hard drive that has enough disk space to provide virtual memory that is at least twice the
size of the physical RAM.
The following is a sample specification of computer hardware to run FactoryTalk View SE applications aligned
with the hardware used in product development testing.
Type Description CPU RAM

Operator Workstation FactoryTalk View SE Client
or
FactoryTalk View SE Station
Intel® Core™ i5 Standard Power processor 4 GB
Engineering Workstation FactoryTalk View Studio Enterprise
RSLinx Classic
FactoryTalk Linx
Studio 5000
Intel Core i5 Standard Power processor 8 GB
Application Server FactoryTalk View SE Server
FactoryTalk View Studio Enterprise
FactoryTalk Alarms & Events Tag Based Server
FactoryTalk Linx Data Server with FactoryTalk
Alarms and Events enabled
Smaller systems:
Intel Core i5 Standard Power processor
4 GB
Medium to larger systems:
Quad core Intel Core Xeon family
processor
8 GB
Review operating system requirements
The choices you make will depend in part on whether the computer is to host an application client or server. You
might choose to run operator or engineering workstations in a Windows Server operating system, but that is not
required.
Recommended specifications for application servers are not as flexible, because server computers are more likely to
host critical components and to handle more of the processing load in a FactoryTalk View SE application.
FactoryTalk View SE is tested on operating systems installed from original Microsoft media only. FactoryTalk View
SE runs on the following Windows operating systems:
• Windows® 10 Enterprise* (64-bit)
• Windows 10 Professional* (64-bit)
See the Windows Lifecycle FAQ and Windows as a Service (WaaS) topics on the Microsoft® website for details
regarding servicing requirements and other important information.
• Windows 10 Semi-Annual Channel v1803, v1809, v1903, v1909, and v2004
Windows 10 Semi-Annual Channel is governed by the Microsoft Modern Lifecycle Policy. Refer to the Microsoft
website for details.
• Windows 10 IoT Enterprise 2016 Long-Term Servicing Channel (LTSC)
Windows 10 Long-Term Servicing Channel is governed by the Microsoft Fixed Lifecycle Policy. Refer to the
Microsoft website for details.
• Windows 10 IoT Enterprise 2016 Long-Term Servicing Branch (LTSB) Embedded**
• Windows 10 IoT Enterprise 2019 LTSC
• Windows Server® 2012 Datacenter (64-bit)
• Windows Server 2012 Standard (64-bit)
• Windows Server 2012 R2 Datacenter (64-bit)
• Windows Server 2012 R2 Standard (64-bit)
• Windows Server 2016 Datacenter* (64-bit)
• Windows Server 2016 Standard* (64-bit)

• Windows Server 2019 Datacenter LTSC (64-bit)
• Windows Server 2019 Standard LTSC (64-bit)
* For more information, see Rockwell Automation Knowledgebase Document ID: IN4493 - Windows 10
Support for the FactoryTalk Suite of Rockwell Software products and IN4718 - Windows Server 2016 Support
for the FactoryTalk Suite of Rockwell Software products.
** This operating system is supported with the Allen-Bradley® 61xx family of industrial computers and
CompactLogix™ 5480 family of controllers.
Recommendations for application servers
For computers hosting application servers (HMI servers, data servers, or Tag Alarm and Event Servers), operating
system requirements depend on whether the server will support more or fewer than 10 client connections.
A client can be any of FactoryTalk View SE Client, FactoryTalk View Studio, the FactoryTalk View SE Administration
Console, a FactoryTalk Historian SE connector, a FactoryTalk Transaction Manager connector, or another
FactoryTalk View SE Server.
For application servers that support:
More than 10 client connections, the recommended operating systems (with the appropriate number of Client
Access Licenses installed)
• Windows Server 2012 Datacenter (64-bit)
10 or fewer client connections, the minimum requirement is
• Windows 10 Enterprise
• Windows 10 Professional
Note: Do not run the primary and secondary servers in a redundant server pair on the
computers that have different operating systems. For example, do not run the
primary server on a Windows Server 2012 computer and the secondary server on
a Windows Server 2016 computer.
Set up the Windows domain or workgroup
The number of computers participating in a FactoryTalk View SE network application determines whether the
computers can belong to a Windows domain or a workgroup.

Workgroups can be used only in applications that include 20 or fewer computers. Do not use Windows Workgroups
with more than 20 computers, a Windows domain is recommended in that case.
For more information about setting up domains and workgroups, see the document, FactoryTalk View SE Distributed
System Design Considerations, attached to Knowledgebase Document ID: IN3416 - FactoryTalk View SE Distributed
System Design Considerations.
• A domain controller makes it possible to administer the network and user accounts from a central location.
FactoryTalk Security, which manages centralized security services, supports Windows-linked accounts that
are managed and authenticated by the Windows operating system, but have separate permissions for
accessing the automation system.
• Name resolution is required for the computers to communicate with each other on the network.
• All computers participating in a single FactoryTalk system must be members of the same Windows domain.
• Do not locate the domain controller on the same computer as any FactoryTalk software. Microsoft
recommends against third party software being installed on a domain controller.
Domain controller requirements
For network applications consisting of more than 10 computers, the use of a domain controller is strongly
recommended, but not required. The following domain controllers are supported:
Note: Do not install FactoryTalk Directory, FactoryTalk View SE Server, or any other
application software on the same computer as the Windows domain controller.
This configuration is not supported.
Windows workgroup requirements
For network distributed applications consisting of 10 computers or fewer, FactoryTalk View SE can be used in a
Windows workgroup network environment.
• Name resolution is required for the computers to communicate with each other on the network.
• Workgroups do not use a domain controller, so central network administration is not available. This means
that security and network communications (for example, name resolution) must be handled at each
individual computer in the workgroup.
• Each workstation in a workgroup must have the same user accounts, with the same user names and
passwords on each machine, for all machines participating in a client-server environment.
• All users in a workgroup should have Administrative rights assigned to them.

• FactoryTalk Directory provides centralized security services without requiring a Windows Server and
domain controller. When setting up security for applications in a Windows workgroup, it is recommended
that you use the FactoryTalk Directory user accounts. This simplifies account management, by centralizing
security services at the FactoryTalk Directory.
About synchronizing time on application computers
In a networked system, to ensure that time stamps on alarms, historical data, and diagnostics are accurate, it is
highly recommended that time synchronization be configured on all application computers.
For more information about synchronizing application computer clocks to an authoritative time server, see
FactoryTalk View SE Design Considerations, attached to Knowledgebase Document ID: IN3416 - FactoryTalk View SE
Distributed System Design Considerations.
Set up computers with names to be used in production
When you install the FactoryTalk Services Platform with FactoryTalk View SE, the program creates a FactoryTalk
account for the current computer, under the Local and Network FactoryTalk Directories.
As a result, if you rename the computer after installing FactoryTalk View SE or when you deploy an application, the
FactoryTalk Directory will not recognize the new name.
To avoid this problem, it is recommended that you give the application client and server host computers the names
they will use in a production setting, before you install the FactoryTalk View SE software.
Tip: If you must rename a computer and you encounter problems, for
assistance, see Knowledgebase Document ID: BF20782 - FactoryTalk View
SE: Inability to access FactoryTalk Network Directory after renaming
computer (for FactoryTalk View SE network applications), or QA3873 -
Renaming a PC with ME/SE Local Security (for FactoryTalk View SE local
and ME applications).

Chapter 3
Pre-installation configuration
This chapter guides you through the steps for preparing your computer for installation of the FactoryTalk View SE
product and supporting software.
Use the following checklist for preparing the computer for installation:
• Disable Windows automatic updates on page 23
• Manually configure Network Interface Cards and switch ports on page 23
• Disable or uninstall third-party firewalls on page 24
• Remove Internet Explorer Enhanced Security Configuration on page 24
• Set up Data Execution Prevention on page 24 if needed
• Remove unnecessary DCOM networking protocols on page 25
Disable Windows automatic updates
When you install Microsoft Service Pack releases and other Windows operating system updates, you introduce new
software that could affect the operation of FactoryTalk View SE components on the computer.
Note: Windows updates should be disabled in all production computers. Updates can
cause unexpected behaviors, including shutting down running applications and
automatically restarting the computer.
Configure NICs and switch ports
The Network Interface Card (NIC) is the hardware in a computer that lets it connect to other devices on the network.
A switch manages traffic on the Ethernet network. Some switches allow ports (physical connections) to be
configured individually.
The link speed and duplex settings for network connections can be auto-negotiated (the device determines the best
way to communicate), or manually configured (settings are hard coded).
Many NICs also offer a power-saving feature that turns off the network card if it is not being used. This setting
sometimes interferes with the ability of the computer to receive data, causing errors such as wireframes, stale data,
and other failures. To prevent these errors, disable power saving for your computer’s network interface cards.
For FactoryTalk View SE applications, it is recommended that you use managed switches across the control system
network and that you manually configure the same link speed and duplex setting for all network connections into
the managed switches.

It is also recommended that you manually configure the managed switch ports, using the same settings. To learn
how to configure switch ports, see the product documentation provided with the switches you are using.
For an overview of best practices for connecting devices over a network, see the Ethernet Design Considerations
Reference Manual document in the Rockwell Automation Literature Library. (Search for publication ENET-RM002.)
Note: If you are using unmanaged switches, the NIC settings must remain auto-
negotiated. Connecting an auto-negotiated device to a manually configured
device can result in network communication errors and is not recommended.
Disable or uninstall third-party firewalls
FactoryTalk View SE is tested and compatible with the built-in Windows firewall. FactoryTalk View SE is not tested
with third-party firewalls. We recommend that you not use third-party firewalls because they may cause unexpected
results.
Before installing FactoryTalk View SE, disable or uninstall all third-party firewalls on the computer. For details, see
the documentation supplied with your firewall product.
Remove Enhanced Security Configuration
Internet Explorer Enhanced Security Configuration (ESC) is a group of default security settings for Windows
Server 2012 and Windows Server 2016 that protects servers by limiting the ways users can browse Internet and
Intranet Web sites on the computer.
If installed on a computer with FactoryTalk View SE software components, the Internet Explorer ESC can interfere
with the ability of FactoryTalk View SE Clients to connect to application servers.
To avoid unexpected behavior, it is recommended that you remove the ESC from computers running FactoryTalk
View SE.
To remove ESC in Windows Server 2012 or 2016:
1. On the Windows taskbar, select the Server Manager icon.
2. In the Server Manager Dashboard window, on the left side, click Local Server.
3. On the right side of the Local Server window, under Properties, locate IE Enhanced Security Configuration
and click On.
4. In the Internet Explorer Enhanced Security Configuration dialog, select Off to turn off IE Enhanced
Security for Administrators and for users, and then click OK.
Set up Data Execution Prevention
Data Execution Prevention (DEP) is a Microsoft Windows security feature that is built into the operating system
starting with Windows XP and Windows Server 2003. DEP is intended to protect programs and services from
viruses and other security threats.

The DEP settings determine which programs and services are covered by DEP protection. On computers running
FactoryTalk View SE components, it is recommended that DEP be turned on for essential Windows programs and
services only.
To turn on DEP:
1. Open Windows Control Panel, select Control Panel Home > System and Maintenance.
2. Click System.
3. From the list of tasks on the left, select Advanced system settings.
4. In the System Properties dialog box, click the Advanced tab.
5. In the Advanced tab, under Performance, click Settings.
6. In the Performance Options dialog box, click the Data Execution Prevention tab.
7. Select the option, Turn on DEP for essential Windows programs and services only, and then click OK.
Remove unnecessary DCOM networking protocols
If multiple DCOM protocols are installed and configured on the computer, performance of communications in a
FactoryTalk View SE system can be adversely impacted. To ensure that DCOM communications function correctly,
and do not affect the performance of the system, remove all protocols other than TCP/IP.
To remove unnecessary DCOM protocols:
1. Select Start > Run.
2. In the Run dialog box, type dcomcnfg, and then click OK.
3. In the Component Services tool, expand Component Services, open the Computers folder, right-click My
Computer, and then select Properties.
4. Click the Default Protocols tab. If the DCOM Protocols list shows protocols in addition to TCP/IP, remove
those unnecessary protocols. For example, remove the protocol Connection-oriented SPX.

Chapter 4
Install FactoryTalk View
Install FactoryTalk View to develop and run distributed systems involving multiple computers on a network, or local
applications confined to a single computer using FactoryTalk View SE.
To learn about upgrading an existing version of FactoryTalk View SE, see Upgrade an operating FactoryTalk View
SE application on page 43.
To learn about modifying or uninstalling the FactoryTalk View software, see Modify or uninstall FactoryTalk View
on page 31.
Steps
FactoryTalk View supports the Setup wizard installation and command-line installation.
Setup wizard installation
This chapter uses the Setup wizard to show the installation process, includes:
• Step 1: Prepare for the installation on page 27
• Step 2: Start the installation on page 29
• Step 3: Post-installation procedures on page 29
In a distributed system, you can also install Site Edition clients through the web browser. For instructions, see
Install SE clients in a distributed system on page 30.
Command-line installation
In the command-line installation, you type a specified command line with multiple parameters. During the
installation process, instead of prompting you for installation and configuration information interactively, the
process follows the parameters specified in the command lines and completes the installation silently. For more
information, see Use command-line installation on page 71.
Step 1: Prepare for the installation
Before the installation, you need to decide which components to install.
The Setup wizard offers the following options for FactoryTalk View SE applications:

The option you choose depends on the type of FactoryTalk View SE application or software component you plan to
run on the computer and on the design of your control system.
For each selection on the Setup screen, the following table shows the mandatory, recommended and optional
software components to install.
Selected Application Mandatory Recommended Optional
Studio Enterprise Studio Enterprise
Site Edition Client1
FactoryTalk Activation Manager
FactoryTalk Linx
Site Edition Server
FactoryTalk ViewPoint SE
FactoryTalk ViewPoint ME
Device Status and Diagnostic
Faceplates
FactoryTalk Historian Connectivity2
FactoryTalk Updater Agent3
Site Edition Server Site Edition Server
FactoryTalk Linx
Site Edition Client
FactoryTalk Updater Agent
Site Edition Client Site Edition Client
FactoryTalk Historian Connectivity
Site Edition Station Site Edition Server
Site Edition Client
FactoryTalk Linx
Studio Enterprise Device Status and Diagnostic
Faceplates
FactoryTalk ViewPoint SE FactoryTalk ViewPoint SE
Site Edition Client
Stand-alone FactoryTalk Linx
Server
FactoryTalk Linx
Stand-alone FactoryTalk
Directory Server
1. Site Edition Client is not mandatory if you do not plan to install FactoryTalk ViewPoint SE.
2. For more information about FactoryTalk Historian Connectivity, see About FactoryTalk Historian Connectivity on page 29.
3. For more information about FactoryTalk Updater Agent, see Common upgrade procedures on page 65.

About FactoryTalk Historian Connectivity
FactoryTalk Historian Connectivity allows the trending objects to retrieve data from a Historian SE Server or
FactoryTalk Historian ME Module. It makes updates to FactoryTalk Administration Console and FactoryTalk View
SE Studio to display an Historian icon for FactoryTalk Historian SE when registered. You can use it to create new
FactoryTalk Historian SE points from trending objects, and select existing Historian points from Historian SE or
Historian ME.
To trend data points from the FactoryTalk Historian SE server, FactoryTalk Historian ME model, or OSIsoft®
PI
Server™, FactoryTalk Historian Connectivity must be installed as a minimum required component with Site Edition
Client or Studio Enterprise.
Tip: You cannot install FactoryTalk Historian Connectivity on top of FactoryTalk
Historian SE.
Before you start using the trending objects with your FactoryTalk Historian SE server, do the following:
• Add the FactoryTalk Historian SE server to the same FactoryTalk Directory as FactoryTalk View SE
computers.
• Create a mapping or trust for security between FactoryTalk View SE and FactoryTalk Historian SE.
For detailed instructions, see Appendix D, FactoryTalk View SE TrendX, in the FactoryTalk Historian SE Installation and
Configuration Guide.
Step 2: Start the installation
To start the installation:
1. Close all open Windows programs.
2. From the installation package, double-click Setup.exe.
3. Follow the screen instructions.
4. When the installation completes:
• To activate now, use the serial number and product key .
• To activate later, use the activation file.
For more information about activation, see FactoryTalk Activation Manager Help.
Step 3: Post-installation procedures
After you install FactoryTalk View, there may be several final setup steps that must be completed:
• Install product updates on page 65
• Specify the Network Directory server location on page 30

Specify the Network Directory server location
After installing FactoryTalk software, specify one of the computers on the network as the Network Directory server,
and then point the other computers on the network to that computer. This allows all of the computers on the
network to share FactoryTalk Network Directory services and resources.
To configure the Network Directory Server computer:
1. On the computer that you want to use as the Network Directory Server, select Start > Rockwell Software >
Specify FactoryTalk Directory Location.
Tip: You will have to log on as an administrator on the computer.
2. In the FactoryTalk Directory Server dialog box,
• If localhost is not displayed in the field Computer hosting directory server, click the Browse button.
• If localhost is displayed, the computer is already specified as the Network Directory host. You can close the
utility.
3. In the FactoryTalk Directory Server Configuration dialog box, select This computer and click OK.
4. Click OK to close the utility.
To configure the client and other application server computers:
1. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
2. Click the Browse button beside the field, Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer.
4. Type the name of the Network Directory server computer, or click the Browse button to find and select the
computer, and then click OK.
Tip: You will have to log on as an administrator on the computer.
5. Click OK again to close the utility.
6. Repeat steps 1 to 5 on the remaining client and server computers that will participate in the deployed network
distributed application.
Install SE clients in a distributed system
In a distributed system, after installing the server computer with the Client Install Portal feature, you can install SE
clients through the web browser.
To install the SE client application:
1. On the client computer, open Internet Explorer.
2. In the Address field, type http://servername/ftviewclient where servername is the computer name of your
FactoryTalk View SE server.

Note: • If you are using SSL, begin with https:// instead.
• The web page may not be opened if you enable HTTPS on the IIS server and
your client is on another computer. You need to configure the client to access
the server. To do this, export the server certificate and import the certificate
to the client computer. For detailed instructions on exporting and importing
server certificates, see Microsoft TechNet.
3. Press Enter. Internet Explorer displays a page from the server that allows you to install the FactoryTalk View
Site Edition Client application.
Tip: If Internet Explorer displays an error message that it cannot connect to
the install web page, try adding the FactoryTalk View Site Edition website
(URL above) to your local intranet site list.
To do this, in Internet Explorer, click Tools > Internet Options > Security
tab > Local intranet > Sites > Advanced, and add the website to the list.
For more information about the local intranet, refer to Windows Help and
Support.
4. Microsoft .NET Framework 4.0 or higher is required before you can install FactoryTalk View Client. If it is not
installed, FactoryTalk View installs .NET Framework 4.8 by default.
5. Follow the on-screen instructions. If prompted to restart your computer, click Restart Now.
6. Once the computer has restarted, repeat steps 1 to 4.
7. To install SE Client, click Install FactoryTalk View Site Edition Client on this computer. Follow the on-screen
instructions.
If you are displaying data from FactoryTalk Historian on trends, click Install FactoryTalk Historian
Connectivity tools. Follow the on-screen instructions to complete the installation. For more information
about FactoryTalk Historian Connectivity, see About FactoryTalk Historian Connectivity on page 29.
Modify or uninstall FactoryTalk View
To modify components of FactoryTalk View, from the installation package, double-click Setup.exe, select one
product and click Modify.
To uninstall FactoryTalk View, do one of the following:
• From the installation package, double-click Setup.exe, select one product and click Uninstall.
• From Programs and Features of Windows Control Panel, right-click the installed FactoryTalk View product
and select Uninstall.
• From the Command Prompt window, type a command with the following syntax:
Setup.exe [/Q | /QS] /Uninstall /Product=product_name
Components, such as FactoryTalk Activation Manager, that are shared with other products will not be
uninstalled. For more information about command-line parameter, see Command-line parameters on page
71.

Chapter 5
Activate FactoryTalk View software
To activate FactoryTalk View SE, use the FactoryTalk Activation Manager installed with FactoryTalk View.
About FactoryTalk Activation Manager
FactoryTalk Activation services provide a secure, software-based system for activating Rockwell Software products
and managing software activation files.
FactoryTalk View SE products use two types of activations:
• Floating concurrent activations are checked out of an activation server located on the network, and require a
continuous network connection.
• Borrowed concurrent activations are time-expiring activations checked out of an activation server on the
network, and do not require a continuous network connection.
For standard installations of the product software, FactoryTalk View SE does not support node-locked activations.
For more information, see the FactoryTalk Activation Manager Help.
What happens if FactoryTalk View is not activated?
If the FactoryTalk View components are not activated, the software will continue to run for up to seven days. After
the grace period expires, if you restart FactoryTalk View SE and activation remains unavailable, the software will run
for two hours in demo mode.
When running in demo mode, there are some limitations.
• You can run a local station FactoryTalk View application for up to two hours.
• Remote clients cannot connect to a FactoryTalk View server.
Starting from FactoryTalk View version 10.00, some limitations are eliminated. You can create or load over five
graphic displays per HMI server now. You can also fully use the Symbol Factory library without restriction.
Activation keys for FactoryTalk View software components
The activation files you download from the Rockwell Software Activation Website contain the activation keys you
purchased, in encrypted form. The activation key is the software that activates FactoryTalk View SE components.
Following is a list of activation keys used by the FactoryTalk View SE and ME products. For information about the
keys required to activate other Rockwell Automation products in your application, see the product documentation.

To activate this software product or component Use this key
FactoryTalk View Studio*
*Includes software for developing and testing FactoryTalk View Site Edition and Machine Edition applications
RSV.STUDIO
FactoryTalk View SE Server (network distributed applications), unlimited displays RSVSESRV.MAX
FactoryTalk View SE Server (network distributed applications), 250 displays RSVSESRV.250
FactoryTalk View SE Redundancy Server (network distributed applications), unlimited displays FTVSERED.MAX
FactoryTalk View SE Redundancy Server (network distributed applications), 250 displays FTVSERED.250
FactoryTalk View SE Client (network distributed applications), read and write RSVSECLI.RW
FactoryTalk View SE Client (network distributed applications), view only RSVSECLI.RO
FactoryTalk View SE Station (network station and local station applications), unlimited displays RSVSE.MAX
FactoryTalk View SE Station (network station and local station applications), 250 displays RSVSE.250
Sharing keys among multiple software components
Multiple FactoryTalk View SE software components can function using one activation key in the following cases:
• Multiple instances of FactoryTalk View Studio or the FactoryTalk View SE Client running on the same
computer can use a single key (RSV.STUDIO or RSVSECLI), as long as the components are not running in a
Terminal Services or a Remote Desktop Services session. However, within that single Terminal Services or a
Remote Desktop Services session, the client activation key is sharable.
Tip: Starting from FactoryTalk View SE version 11.0 and ThinManager version
11.0, a single FactoryTalk View SE Client license is required per
ThinManager-managed terminal. This allows you to deliver an unlimited
number of sessions (either for ThinManager MultiSession or Failover) and
consume only that one SE Client license per ThinManager-managed
terminal.
• Local applications use a single key (RSVSE.*) to activate both the FactoryTalk View SE Client and the
FactoryTalk View SE Server at run time. These components running together are also known as FactoryTalk
View SE Station. To run multiple station client instances on the same server computer, make sure to launch
the clients first and then the server. Otherwise, two activation keys may be required.
Tip: FactoryTalk View SE Server activations—known as capacity activations
because they are based on the number of displays in an application—
cannot be shared.

Read-write versus view-only activations
In a network application, FactoryTalk View SE Clients can use two types of activation:
• Read-write keys (RSVSECLI.RW) allow full read-write privileges.
• View-only keys (RSVSECLI.RO) allow view-only privileges.
The type of license obtained by the client decides whether a FactoryTalk View SE Client runs in read-write or in
view-only mode.
Do not rely on available activation keys to determine whether the FactoryTalk View SE Client runs in read-write or
view-only mode. Instead, to ensure that a client always runs in view-only mode, choose the view-only option when
setting up the client's configuration file. For details, click Help in the FactoryTalk View SE Client wizard.

Chapter 6
Deploy applications
After you finish developing and testing a FactoryTalk View Site Edition application, you can deploy it to run in a live
setting, such as the plant floor.
This chapter shows the steps of deploying network distributed applications, network station applications, and local
station applications. Most steps are common for the three types of applications. Those that are unique to a certain
application are marked with a note.
Step 1: Move the application
Two steps are involved in moving an application:
• On the development computer, back up the application
• On the production computer, restore the application archive.
Tip: Before backing up an application, record the user names and passwords
of administrative users set up for the application, in case you need this
information after restoring the application.
To back up an application on the development computer
1. Select Start > Rockwell Software > FactoryTalk View SE Application Manager.
Tip: The logged on user must have the Backup and restore directory
contents permission. For more information, see FactoryTalk Security Help
or check with your System Administrator.
2. On the Create a Backup tab, select your application and follow the wizard to back up the application.
3. Copy the .apb file to the production computer.
If you are restoring an application on a computer that contains a copy of the original application, use FactoryTalk
View SE Application Manager to delete or rename the original application, before you begin the restore operation.
To restore an application on the production computer
1. (optional) If you are restoring a network distributed application, make sure that all client and server
computers in the application point to the same FactoryTalk Directory server.
a. Select Start > Rockwell Software > Specify FactoryTalk Directory Location.
b. Click the Browse button beside the field, Computer hosting directory server.
c. In the FactoryTalk Directory Server Configuration dialog box, click Remote computer.
You will have to log on as an administrator on the computer.

d. Click OK.
3. In the Restore an Archive tab, specify the restore options and follow the wizard.
Step 2: Move the application’s data server files
Ensure that the required communications software (for example, FactoryTalk Linx, RSLinx Classic, or other OPC
software) is installed on computers that will run data servers.
Then, if necessary, for the data servers you are deploying, move configuration files to the production computers, and
then specify the new host computer names.
Tip: For information about moving setup files for OPC data servers other than
RSLinx Classic, see the product documentation for the OPC server.
Step 3: Renew data server shortcuts and device paths
After restoring FactoryTalk Linx data servers in the application, renew or verify the shortcuts and device paths
associated with each data server, as needed.
If you are restoring redundant data servers, then the device paths must be confirmed and reapplied for both the
primary and the secondary server.
To renew FactoryTalk Linx device paths:
1. Open the restored application in the FactoryTalk Administration Console.
2. In the Explorer window, expand the data server (FactoryTalk Linx), and then double-click Communications
Setup.
3. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, point the shortcut at
the correct device, and then click Apply.
4. Save the configuration, and then close the Communications Setup editor.
Step 4: Set up additional HMI server properties
After restoring the application, open the HMI server properties dialog box in FactoryTalk View Studio to verify the
HMI server settings and set up additional HMI server properties as needed.
According to the application type, you can:
• Specify startup components
• Specify the startup type (only applicable for network distributed applications)
• Set up redundancy (only applicable for network distributed applications)

If you are deploying a network distributed application, you must set up the HMI server properties separately for
each server in the system. You can do this on the computer running the HMI server or from a remote computer.
To open the HMI Server Properties dialog box:
1. Select Start > FactoryTalk View Studio.
2. In the Application Type Selection dialog box, select the application type and click Continue.
3. In the Existing tab, select the application and click Open.
4. In the Explorer window, right-click the HMI server and select Properties.
Specify startup components
On the Components tab, select the application components that will start automatically when the HMI server starts,
and select the macro that will run when the server shuts down. You can also start or stop components manually.
For a network distributed application, if the HMI server is redundant, you can also start and stop components for
the primary and the secondary server, and select On active and On standby macros.
Specify the startup type
Note: This topic only applies to when you deploy network distributed applications.
On the General tab, you can specify that the HMI server will load when the first client attempts to connect to it (On
demand) or when the host computer starts up (Load and run startup components when operating system
initializes). The second option is recommended for production HMI servers, and required for an HMI server that is
part of a redundant pair.
Set up redundancy
Note: This topic only applies to when you deploy network distributed applications.
On the Redundancy tab, select Provide redundancy using a secondary server, specify the name the computer that
will host the secondary server, and select a switchover option.
After you apply the settings, FactoryTalk View SE automatically copies HMI project information from the primary
server to the secondary server.
Synchronize redundant HMI servers and projects
At run time, you can make changes to the HMI project components in an application while it is running. For
example, you can add, modify or delete graphic displays and other components, and have those changes to take
effect at connected clients.
To automatically save the project online edits to both active and standby servers, in FactoryTalk View Studio, from
the menu, select Tools > Options. In the Settings tab, make sure the Save edits to both active and standby HMI
servers option is selected.

If you do not set up the option, manually replicate the changes from the active server to standby server. The replicate
operation copies the current active server’s configuration files, including settings in the Components tab, to the
standby server.
For example, if an On Active and a Shutdown macro are selected for the Active server, the settings will be replicated
to the Standby server. This means that the same macros specified for the Active server will run when the Standby
server becomes active or shuts down. Information that is not included in the replicate operation includes datalog
files generated at run time, the current value of HMI memory tags, and retentive tags.
Note: Make sure to verify the current HMI server name and status before the
replication.
To manually replicate the changes:
1. In the FactoryTalk View Studio Explorer window, right-click the HMI server and select Server Status.
2. In the Server Status dialog box, verify that the current HMI server status is Active and the other is Standby.
Tip: To show the status of the HMI servers, FactoryTalk Alarm and Event
servers, and data servers at run time, add one of the following to the
application:
• A Server Status display under the Library folder.
• A redundancy function, such as PrimaryServerStatus and
SecondaryServerStatus.
3. In the HMI Server Properties dialog box, in the Redundancy tab, click Replicate Active to Standby.
Step 5: Set up the FactoryTalk View SE Client
The FactoryTalk View Site Edition client provides a complete run-time operating environment that can run on
remote client computers.
When using a network station or local station application, the FactoryTalk View SE Client must run on the same
computer as the HMI server.
If you have already set up a FactoryTalk View SE Client file for the application, you can copy the file to the
production computer. Otherwise, you can create a new client file.
Create a FactoryTalk View SE Client file
The FactoryTalk View SE Client configuration file specifies the name of the application the client will connect to, the
components that start when the connection is made, and how the client will behave at run time. The file is with a .cli
extension.
Tip: It is not necessary to start the HMI server if you want to use the
FactoryTalk View SE Client Wizard.
To create a FactoryTalk View SE Client file:
1. Select Start > Rockwell Software > FactoryTalk View Site Edition Client.
2. In the FactoryTalk View SE Client Wizard, click Create a FactoryTalk View SE Client configuration file, and
follow the on-screen instructions. For details about options in the wizard, click Help.

Lock operators into the run-time environment
To lock operators inside the FactoryTalk View SE Client at run time, for example, to prevent access to other
programs on the computer, try one or more of the following methods:
• Limit the ability to manipulate graphic displays, by removing the title bar or minimize and maximize
buttons from selected displays.
To do this, in the Display Settings dialog box, clear the check boxes Title Bar, Minimize Button, and
Maximize Button. For details, see Chapter 16, Creating graphic displays in the FactoryTalk View Site Edition
User’s Guide.
• Limit the ability to manipulate the client window, by removing the title bar or minimize and maximize
buttons from the client.
To do this, in the FactoryTalk View SE Client wizard, clear the check boxes, Show title bar, and Show system
menu and close button. For details, click Help in the FactoryTalk View SE Client wizard.
• Prevent switching to other applications. To do this, in the FactoryTalk View SE Client wizard, select the
check box, Disable switch to other applications. For details, click Help in the FactoryTalk View SE Client
wizard.
• Restrict access to the desktop, using the DeskLock tool.
To open Desklock, on the desktop select Start > Rockwell Software > DeskLock.
For details about using DeskLock, click Help within the tool.
Note: Do not enable DeskLock until you read the help for the tool and understand how it
works. Otherwise, you could end up locking yourself out of the desktop.
Copy existing FactoryTalk View SE Client files
When setting up the FactoryTalk View SE Clients for a network distributed application, you can copy existing client
files (.cli) from the development computer to the client production computers.
You can run the client configuration from the desktop, or from any other location on the client computer.
By default, client configuration files are saved on the desktop.
Step 6: Run the FactoryTalk View SE Client
Once the application is deployed, test it by running the FactoryTalk View SE Client.
Note: To connect a FactoryTalk View SE Client to a network distributed application, all
client and server computers in the application must point at the same
FactoryTalk Network Directory server. For details, see Specify the Network
Directory location on application computers.
To run an SE Client from FactoryTalk View Studio:
• In FactoryTalk View Studio, on the Tools menu, click Launch SE Client.

To run an SE Client when Windows starts:
1. Create a shortcut to the.cli file (on the desktop, for example).
2. Move the shortcut to the Windows Startup folder.
For information about adding shortcuts to the Startup folder, see the Windows Help.
Administer deployed applications
To make changes to an application after it is deployed, use FactoryTalk View Studio.
To do this in FactoryTalk View Studio Use this editor
Change the properties of an HMI server. HMI Server Properties
Change the properties of a data server. Data Server Properties
Add FactoryTalk users to an application. Runtime Security
Set up security for commands and macros. Secured Commands
Run FactoryTalk View commands. Command Line
Change the paths of data log models. Data Log Paths
Import and export HMI tags. Tag Import and Export Wizard
For details about these editors or more administrative operations, see FactoryTalk View SE Help.

Chapter 7
Upgrade operating network distributed applications
Upgrading the FactoryTalk View Site Edition software in an automation and control application involves two core
tasks: uninstalling the existing software and then installing the new version.
Tip: Applications developed on versions 6.0 and earlier may need to be
converted using the Legacy Tag Database Conversion utility. To start the
utility, select Start > Rockwell Software, right-click Legacy Tag
Database Conversion and select Run as administrator. For details about
using the utility, click Help.
Depending on the design, content, and complexity of your control system, you might have to perform additional
tasks to support the upgrade, especially if you are upgrading FactoryTalk View SE in a production environment.
The upgrading steps vary depending on your application:
• Upgrade a non-redundant network distributed application on page 43
• Upgrade a redundant network distributed application on page 48
As there are many possible variations for this type of application, parts of the documented process might not apply
directly to the application you are upgrading. If you have questions about architectural elements not covered in this
chapter, for example, your application is more or less complex than the example provided, contact your local
Rockwell Automation Sales office for assistance.
Tip: RSView Enterprise is the former name of the FactoryTalk View family of
software products. If you are upgrading from a version of RSView, the
information in this chapter still applies, even though it refers to
FactoryTalk View as the previous product version.
Upgrade a non-redundant network distributed application
Use the following checklist as a guideline for upgrading your application.
Part 1: Prepare for the upgrade
• Step 1: Prepare for the upgrade on page 44
• Step 2: Back up the deployed application on page 45
Part 2: Perform upgrade of software components
• Step 3: Shut down all client computers on page 45
• Step 4: Upgrade the FactoryTalk Directory server on page 45

• Step 5: Upgrade the HMI server on page 46
• Step 6: Upgrade the data server on page 46
• Step 7: Upgrade the engineering workstation on page 46
• Step 8: Migrate the application on page 46
• Step 9: Upgrade all run-time clients on page 47
• Step 10: Test the migrated application on page 48
Example
The following illustration shows an example of a FactoryTalk View SE network distributed application without
redundant servers.
In this example, Workstation #1 is the name of the engineering workstation. Assume that:
• The FactoryTalk Directory server, HMI server, and data server are hosted on different computers.
• The Tag Alarm and Event server and HMI server are hosted on the same computer.
Step 1: Prepare for the upgrade
Use the following multi-step checklist as a guideline when you prepare for the upgrade.
• Log on with administrative rights on page 44
• Record the names and passwords of administrative users on page 45
• Perform set-up tasks on application computers on page 45
Log on with administrative rights
Make sure the user performing the upgrade has administrative rights in Windows and at the FactoryTalk Network
Directory.
• Windows administrative rights are required to install FactoryTalk View and supporting software.
• FactoryTalk administrative rights are required to log on to the FactoryTalk Network Directory, back up and
restore FactoryTalk View SE applications, etc.

Record the names and passwords of administrative users
Before backing up the deployed application, ensure that you have recorded the user names and passwords of users
that belong to the FactoryTalk administrators group.
Perform set-up tasks on application computers
To ensure that FactoryTalk View SE runs smoothly after it is installed, review the chapter Hardware, operating
system, and domain information on page 17. It describes hardware and software requirements, application limits,
and tasks you can perform on application computers.
Step 2: Back up the deployed application
Before backing up the deployed application, ensure that the most recent application data is available for the upgrade
at the FactoryTalk Network Directory.
To back up the application on the HMI server
2. On the Create a Backup tab, select your application and follow the wizard to back up the application.
Part 2: Perform upgrade of software components
Step 3: Shut down all client computers
To disconnect the clients from the servers, shut down all run-time client computers, server computers, and
Workstation #1.
Step 4: Upgrade the FactoryTalk Directory server
3. On the Setup page, select Stand-alone FactoryTalk Directory Server and click Install Now.
Tip: If you host the FactoryTalk Network Directory, HMI server, and data server
on the same computer, select Studio Enterprise, and skip to Step 7:
Upgrade the engineering workstation on page 46.
4. Follow the instructions to finish the installation. For more information, see Install FactoryTalk View on page
27.
5. After installation, install any necessary product updates. For more information, see Install product updates
on page 65.

Step 5: Upgrade the HMI server
3. On the Setup page, select Site Edition Server and click Install now.
4. If you have FactoryTalk Historian Management Tools installed, you need to manually uninstall the
Management Tools Suite and the System Management Tools before installing FactoryTalk Historian
Connectivity. For more information, see Knowledgebase Document ID: QA25767 - FactoryTalk View SE v8.00
(CPR 9 SR 7): The "FactoryTalk Historian Connectivity" option.
27.
on page 65.
Step 6: Upgrade the data server
3. On the Setup page, select Stand-alone FactoryTalk Linx Server and click Install now.
27.
on page 65.
Step 7: Upgrade the engineering workstation
3. On the Setup page, select Studio Enterprise and click Install now.
4. If you have FactoryTalk Historian Management Tools installed, you need to manually uninstall the
Management Tools Suite and the System Management Tools before installing FactoryTalk Historian
Connectivity. For more information, see Knowledgebase Document ID: QA25767 - FactoryTalk View SE v8.00
(CPR 9 SR 7): The "FactoryTalk Historian Connectivity" option.
27.
on page 65.
Step 8: Migrate the application
Use the following checklist as a guideline when you migrate the FactoryTalk View SE application:
• Open the application in FactoryTalk View Studio on page 47
• Verify FactoryTalk Linx shortcuts on page 47
• Test the migrated application on page 47

Open the application
To migrate the application, open it in the new version of FactoryTalk View Studio installed on upgraded
Workstation #1.
To open the application:
4. If prompted to convert the application the new version, click OK.
5. Wait until the HMI server and all project components in the application are loaded, and then leave the
application open in FactoryTalk View Studio.
Verify FactoryTalk Linx shortcuts
To confirm that data communications are set up correctly in the migrated application, verify that FactoryTalk Linx
shortcuts point at the correct devices.
To verify FactoryTalk Linx shortcuts:
1. In FactoryTalk View Studio, expand the data server FactoryTalk Linx, and then double-click
Communications Setup.
2. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, and ensure that it
points at the correct device.
3. Save the configuration and close the Communications Setup editor.
Test the migrated application
To test the migrated application, run the application on Workstation #1.
1. On Workstation #1, start a FactoryTalk View SE Client configuration.
2. Ensure that data communications are functioning as expected.
Step 9: Upgrade all run-time clients
If you already have the Client Install Portal feature installed on the HMI server, you can upgrade the clients through
a web browser. For detailed instructions, see Install SE clients in a distributed system on page 30. Otherwise, you
can use the installation package. Follow the instructions below.
3. On the Setup page, select Site Edition Client and click Install now.
27.

on page 65.
Step 10: Test the migrated application
To test the migrated FactoryTalk View SE application, perform these tasks:
• Run the migrated application on upgraded clients on page 48
• Verify that the system is functioning as expected on page 48
Run the application on upgraded clients
On each of the upgraded run-time client computers, run the existing FactoryTalk View SE Client configuration file
(.cli).
Verify that the system is functioning as expected
After the application starts running on the upgraded client computers, verify that display navigation, object
animation, communications, alarming (if configured), and other applications features are functioning as expected.
Upgrade a redundant network distributed application
Upgrading a redundant system can be done in parts, allowing you to keep your system running without redundancy
temporarily while you upgrade. During an upgrade, a temporary system can help you with verification and
validation.
Use the following checklist as a guideline for upgrading your application.
• Step 1: Prepare for the upgrade on page 49
• Step 2: Back up the application on Server #1 on page 50
Part 2: Set up a separate system and perform a partial upgrade
• Step 3: Set up a temporary upgrade system on page 51
• Step 4: Upgrade Server #2 on page 53
• Step 5: Upgrade Workstation #1 on page 53
• Step 6: Migrate the application on page 54
• Step 7: Upgrade selected run-time clients on page 55
• Step 8: Test the migrated application on page 55
Part 3: Upgrade remaining computers and restore redundancy
• Step 9: Upgrade remaining client computers on page 56
• Step 10: Upgrade Server #1 on page 57
• Step 11: Restore redundancy and finish upgrading on page 58

Example
The following illustration shows an example of a FactoryTalk View SE network distributed application with
redundant servers.
In this example, Server #1 is the name of the primary server computer, Server #2 is the name of the secondary server
computer, and Workstation #1 is the name of the engineering workstation. Assume that:
• The FactoryTalk Directory server, primary data server, primary HMI server, and primary Tag Alarm and
Event server are located on Server #1.
• The secondary data server, secondary HMI server, and secondary Tag Alarm and Event server are located on
Server #2.
Step 1: Prepare for the upgrade
Use the following multi-step checklist as a guideline when you prepare for the upgrade.
• Log on with administrative rights on page 49
• Record the names and passwords of administrative users on page 50
• Perform set-up tasks on application computers on page 50
• Ensure that the latest application files are on the primary server on page 50
Log on with administrative rights
Make sure the user performing the upgrade has administrative rights in Windows and at the FactoryTalk Network
Directory.
• Windows administrative rights are required to install FactoryTalk View and supporting software.
• FactoryTalk administrative rights are required to log on to the FactoryTalk Network Directory, back up and
restore FactoryTalk View SE applications, etc.

Record the names and passwords of administrative users
Before backing up the deployed application, ensure that you have recorded the user names and passwords of users
that belong to the FactoryTalk administrators group.
Perform set-up tasks on application computers
To ensure that FactoryTalk View SE runs smoothly after it is installed, review the chapter Hardware, operating
system, and domain information on page 17. It describes hardware and software requirements, application limits,
and tasks you can perform on application computers.
Ensure that the latest application files are on the primary server
During the upgrade, the application and HMI project files backed up on the primary server are restored on the
secondary server, and then migrated in FactoryTalk View Studio on the upgraded engineering workstation.
To migrate and re-deploy the most recent application, ensure that the application and HMI project files you back up
initially, on the primary server, are the most recent application files.
Step 2: Back up the application on Server #1
Before backing up the deployed application, ensure that the most recent application data is available for the upgrade
on Server #1.
Use the FactoryTalk View SE Application Manager tool to back up the application. The backup archive has an .APB
extension, and includes all FactoryTalk Directory data, such as accounts, passwords, policies and security settings. It
also includes all application contents like application configurations, HMI servers, data servers, and tag Alarm and
Event servers.
To back up the application:
1. On Server #1, select Start > Rockwell Software > FactoryTalk View SE Application Manager.
2. In the Create a Backup tab, select your application and specify the Host Machine as Server #1.
3. Follow the wizard to back up the application on Server #1. For more instructions, see FactoryTalk View SE
Application Manager Help.
Part 2: Set up a temporary system and perform a partial upgrade
During this part, a temporary system is set up to test a partial upgrade that involves Server # 2, Workstation #1, and
selected run-time clients. For the test, Server #2 is set up to function as the primary server.

Tip: It is recommended that you upgrade the software on some application
clients, confirm that the upgraded application is running as expected, and
then upgrade the software on the remaining clients. The number of clients
to upgrade initially is left to your discretion.
Step Description
1 First, set up Server #2 as the Network Directory and
primary HMI and data server (without redundancy). Then,
upgrade the software on Server #2.
2 Next, upgrade the software components on Workstation
#1, and then , migrate the restored application.
3 Finally, upgrade the software components on some
runtime clients only, and then test the partial upgrade.
Step 3: Set up a temporary upgrade system
As part of the process, the original HMI project and application files that were backed up on Server #1 are restored
on Server #2. The restored application will be migrated later, after Workstation #1 is upgraded.
Note: To avoid introducing incompatible software component versions into a deployed
production system, be sure to restore the HMI project and application files before
upgrading any software.
To set up a temporary system so that you can test a partial upgrade, perform the tasks below.
• Disable HMI and data server redundancy in the original application on page 52
• Copy the archive file to Server #2 on page 52
• Specify Server #2 as the Network Directory location on page 52
• Restore the application on Server #2 as the primary server on page 52
• Specify Server #2 as the Network Directory location for Workstation #1 on page 52
• Disable redundancy on Server #2 on page 53
• Disable alarm and event history logging on page 53

Disable HMI and data server redundancy in the original application
To ensure that Server #2 can be detached from the application for upgrading, open the application in FactoryTalk
View Studio, and disable redundancy for the HMI server and data server.
To disable HMI and data server redundancy:
1. On Workstation #1, open the application in FactoryTalk View Studio.
3. In the Redundancy tab, clear the check box Provide redundancy using a secondary server, and click OK.
4. In the Explorer window, right-click the data server FactoryTalk Linx and select Properties.
Copy the archive file to Server #2
Move the archive file (*.apb) created on Server #1 to Server #2.
Specify Server #2 as the Network Directory location
1. On Server #2, select Start > Rockwell Software > Specify FactoryTalk Directory Location.
Tip: To use the utility, you have to log on as an administrator on the local
computer.
2. Click the Browse button beside the field Computer hosting directory server.
3. In the FactoryTalk Directory Server Configuration dialog box, select This computer and click OK.
Tip: To change the Network Directory location, you have to log on as an
administrator on the new Network Directory computer (local or remote).
4. Click OK and then restart Server #2.
Restore the application on Server #2 as the primary server
1. On Server #2, select Start > Rockwell Software > FactoryTalk View SE Application Manager.
2. In the Restore an Archive tab, specify the restore scope as Restore application, with FactoryTalk Directory
and the Primary Host as Server #2.
3. Follow the wizard to restore the application.
Specify Server #2 as the Network Directory location for Workstation #1
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2 and
click OK.

4. Click OK and then restart Workstation #1.
Disable redundancy on Server #2
1. On Workstation #1, open the restored application in FactoryTalk View Studio.
Disable alarm and event history logging
After you restore the application, the alarm and event history logging is also enabled on Server #2. It is
recommended that you disable the history logging. Follow the steps below.
2. In the Explorer window, right-click the Tag Alarm and Event server and select Properties.
3. In the Priorities and History tab, clear the Enable history check box and click OK.
If your system has controller device-based alarms, follow the steps below to disable the history logging.
1. In the Explorer window, right-click the FactoryTalk Linx Data server and select Properties.
2. In the Alarms and Events tab, clear the Enable history check box and click OK.
Step 4: Upgrade Server #2
To upgrade the software components, install FactoryTalk View SE and any necessary products updates on Server #2.
1. On Server #2, close all open Windows programs.
2. Double-click Setup.exe within the installation package.
27.
on page 65.
Step 5: Upgrade Workstation #1
To upgrade the software components, install FactoryTalk View Studio and any necessary products updates on
Workstation #1.
3. On the Setup page, select Studio Enterprise and click Install now.

27.
on page 65.
Step 6: Migrate the application
To migrate the FactoryTalk View SE application that was restored on Server #2, perform these tasks:
• Open the application in FactoryTalk View Studio on page 54
• Verify FactoryTalk Linx shortcuts on page 54
• Test the migrated application on page 54
Open the application
To migrate the application, open it in the new version of FactoryTalk View Studio installed on upgraded
Workstation #1.
To open the application:
4. If prompted to convert the application the new version, click OK.
5. Wait until the HMI server and all project components in the application are loaded, and then leave the
application open in FactoryTalk View Studio.
Verify FactoryTalk Linx shortcuts
To confirm that data communications are set up correctly in the migrated application, verify that FactoryTalk Linx
shortcuts point at the correct devices.
To verify FactoryTalk Linx shortcuts:
1. In FactoryTalk View Studio, expand the data server FactoryTalk Linx, and then double-click
Communications Setup.
2. In the Communications Setup editor, select each configured FactoryTalk Linx shortcut, and ensure that it
points at the correct device.
3. Save the configuration and close the Communications Setup editor.
Test the migrated application
To test the migrated application, run the application on Workstation #1.
1. On Workstation #1, start a FactoryTalk View SE Client configuration.
2. Ensure that data communications are functioning as expected.

Step 7: Upgrade selected run-time clients
To upgrade the software components, install FactoryTalk View SE Client and any necessary products updates on the
selected run-time clients. Perform these tasks on each client computer. For details, see the procedures that follow.
• Install FactoryTalk View SE Client on page 55
• Specify Server #2 as the Network Directory location on client computers on page 55
Install FactoryTalk View SE Client
27.
on page 65.
Specify Server #2 as the Network Directory location on client computers
After upgrading the software on the client computer, specify Server #2 as the Network Directory location.
To specify Server #2 as the Network Directory:
click OK.
4. Click OK and then restart the client computer.
Step 8: Test the migrated application
To test the migrated application before upgrading remaining application computers, perform these tasks:
• Start Server #2 and wait for it to finish starting on page 56
• Run the migrated application on upgraded clients on page 56
• Verify that the system is functioning as expected on page 56

Start Server #2 and wait for it to finish starting
If Server #2 is not already started, start the server and wait for the server to finish starting.
To confirm that Server #2 has finished starting:
1. On Server #2, select Start > Rockwell Software > Diagnostics Viewer.
2. In the FactoryTalk Diagnostics Viewer, check for the following Diagnostics message:
The HMI Server <ApplicationName>//Server #2 is the active server.
Tip: To find a message faster in the Diagnostics Viewer, on the View menu,
click Options. Then, in the Filter tab, create a Message filter with one or
more keywords from the message.
Run the migrated application on upgraded clients
On each of the upgraded run-time client computers, run the existing FactoryTalk View SE Client configuration file
(.cli).
Verify that the system is functioning as expected
After the application starts running on the upgraded client computers, verify that display navigation, object
animation, communications, alarming (if configured), and other applications features are functioning as expected.
Part 3: Upgrade remaining clients and restore redundancy
This part involves upgrading the remaining run-time clients and Server # 1, and restoring the redundancy. After
upgrading, Server #2 becomes the primary server and Server #1 becomes secondary.
Step 9: Upgrade remaining client computers
After testing the partially upgraded system, on the remaining client computers, install FactoryTalk View SE Client
and point at Server #2 as the Network Directory. Perform these tasks:
• Install FactoryTalk View SE Client on page 55
• Specify Server #2 as the Network Directory for remaining clients on page 55
Install FactoryTalk View SE Client

27.
on page 65.
Specify Server #2 as the Network Directory location on client computers
After upgrading the software on the client computer, specify Server #2 as the Network Directory location.
To specify Server #2 as the Network Directory:
click OK.
4. Click OK and then restart the client computer.
Step 10: Upgrade Server #1
To upgrade FactoryTalk View SE and supporting software on Server #1, install FactoryTalk View SE Server and set
up Server #1 to point at Server #2. Perform these tasks:
• Install FactoryTalk View SE Server on page 57
• Specify Server #2 as the Network Directory for Server #1 on page 57
Install FactoryTalk View SE Server on Server #1
1. On Server #1, close all open Windows programs.
2. Double-click Setup.exe within the installation package.
27.
on page 65.
Specify Server #2 as the Network Directory for Server #1
3. In the FactoryTalk Directory Server Configuration dialog box, select Remote computer, type Server #2, and
then click OK.

administrator on the new Network Directory computer (local or remote). In
this case, the new location is remote.
4. Click OK again, and then restart Server #1.
Step 11: Restore redundancy and finish upgrading
Before finishing the upgrade, you need to enable the redundancy and check the server status. If the status is not
right, restart Server #1 and Server #2. Perform the following tasks:
• Enable HMI and data server redundancy on page 58
• Enable alarm and event history logging on page 58
• Confirm the status of primary and secondary servers on page 58
• Start all run-time clients on page 59
Enable HMI and data server redundancy
5. In the Redundancy tab, select the check box Provide redundancy using a secondary server.
6. Under the Secondary Server area, type Server #1 and click OK.
8. In the Redundancy tab, select the check box Provide redundancy using a secondary server.
9. Under the Computer running secondary server field, type Server #1 and click OK.
10. From the menu, select Tools > Options. In the Settings tab, make sure the Save edits to both active and
standby HMI servers option is selected.
Enable alarm and event history logging
If the alarm and event history logging is already disabled on Server #2, follow the steps below to enable the history
logging.
2. In the Explorer window, right-click the Tag Alarm and Event server and select Properties.
3. In the Priorities and History tab, select the Enable history check box, select the database and click OK.
If your system has controller device-based alarms, follow the steps below to enable the history logging.
1. In the Explorer window, right-click the FactoryTalk Linx Data server and select Properties.
2. In the Alarms and Events tab, select the Enable history check box, select the database and click OK.
Confirm the status of primary and secondary servers
On Workstation #1, in FactoryTalk View Studio, right-click the HMI server and then select Server Status.

In the Server Status dialog box:
• Server #2 and Active status are displayed in the fields Primary server and Primary status respectively.
• Server #1 and Standby status are displayed in the fields Secondary server and Secondary status respectively.
Tip: To switch the Active server to Server #1, click Switchover.
Start all run-time clients
To ensure that the entire, upgraded application is functioning as expected, run the existing FactoryTalk View
SE Client configuration file on each run-time client computer.

Appendix A
FactoryTalk View tools and utilities
FactoryTalk View provides tools to create powerful, dependable process monitoring and supervisory
control applications. This section contains the tools for FactoryTalk View SE and FactoryTalk.
To run the tools, select Start > Rockwell Software and then select the tool in the list of apps. The steps
may vary depending on your operating system.
FactoryTalk View tools
Use the following tools for FactoryTalk View SE:
• Application Documenter
Used to view the contents of the application’s components and the tags used in these
components.
• DeskLock
Used to prevent users of FactoryTalk View SE Client and FactoryTalk View ME from gaining
access to the Windows desktop and system keys.
• FactoryTalk View Alarm Migration Tool
Used to migrates legacy HMI alarms to FactoryTalk Alarms and Events tag-based alarms.
• FactoryTalk View File Viewer
Used to view and save log files such as SE datalog files, ME datalog files, ME alarm log files and
dBASE file.
• FactoryTalk View SE Application Manager
Formerly known as Distributed Application Manager, used to manage all types of SE applications
(network distributed, network station, and local station).
• FactoryTalk View SE Cache File Management Tool
Used to manage the temporary files of HMI Server components.
• FactoryTalk View SE Website Setup Tool
Used to enable the HTTPS protocol over the default website and create a custom website on an
HMI server computer.
• HMI Server Backup and Restore

Used to back up FactoryTalk View SE HMI servers while they are running. Use this utility when
backing up or restoring a stand-alone system, or when deploying a distributed system from one
set of computers to another.
• Legacy Tag Database Conversion Utility
Used to convert legacy tag database (before View 6.0) to a new format to work with Microsoft SQL
database.
• SE Administration Console
Used to administer FactoryTalk View SE applications after they are deployed. Use the sub-set of
editors available in the Administration Console to make minor changes to an application without
installing FactoryTalk View Studio.
• SE Service Manager
Used to stop or start the FactoryTalk View HMI Service manually on the computer.
• Tag Import and Export Wizard
Used to import or export the FactoryTalk View SE Server’s tag database.
FactoryTalk tools
Use the following tools for FactoryTalk or FactoryTalk Alarms and Events:
• Diagnostics Viewer
Used to view the contents of FactoryTalk Diagnostics logs, to help with troubleshooting the
system.
• FTAE Database Update Utility
Used to merge the ConditionEvent and TrackingEvent tables into the AllEvent table in the same
database.
• FactoryTalk Diagnostics Counter Monitor
Used to check the status of tags and to monitor the runtime values of counters and strings that
are made available by network clients for diagnostic purposes.
• FactoryTalk Directory Configuration Wizard
Used to set up the FactoryTalk Network Directory or Local Directory on the computer.
• FactoryTalk Live Data Test Client
Used to test client and server data connections in an application.
• Import RSSecurity Configuration
Used to import RSSecurity setup information to FactoryTalk Security.
• Log On to FactoryTalk
Used to log users on and off the FactoryTalk Directory.
• RSSecurity Emulator Install

Used to install the RSSecurity Emulator, which emulates an RSSecurity Server for legacy
products.
• Specify FactoryTalk Directory Location
Used to specify which computer on the network contains the FactoryTalk Network Directory
service.
• Windows Firewall Configuration Utility
Used to configure Windows firewall settings for FactoryTalk View.
• FactoryTalk DB Connection Config Utility
Used to simplify the configurations needed for using Windows authentication to access database.

Appendix B
Common upgrade procedures
This section contains notes, common procedures and information from the Rockwell Automation
Knowledgebase that you may find helpful during installation of FactoryTalk View products.
Install product updates
After installing FactoryTalk View, we recommend installing the latest updates for your software.
Rockwell Automation Knowledgebase provides the updates through the Patch Tables of Contents
(TOCs). A Patch TOC describes updates released for a particular product and version, and provides
instructions for downloading and installing the updates on computers where the software is installed.
Use the FactoryTalk Updater tool to assist with the update. For instructions, see Update from the
product on page 65.
You can also manually search Rockwell Automation Knowledgebase and locate the latest updates. For
instructions, see Update from Rockwell Automation Knowledgebase on page 66.
Update from the product
When you start the installation process for FactoryTalk View, FactoryTalk Updater Agent is installed by
default. FactoryTalk Updater Agent is one of the components of FactoryTalk Updater. FactoryTalk
Updater assists in management of installed Rockwell Automation software by announcing new versions
and patch roll-ups for the software on your computer. Registering for updates is not required to receive
announcements from the FactoryTalk Updater.
FactoryTalk Updater includes:
• FactoryTalk Updater Agent
Collects information and activation license data from the Rockwell Automation software installed
on the computer.
• FactoryTalk Updater Client
Displays information collected by the FactoryTalk Updater Server and enables you to review
updates and patches.
• FactoryTalk Updater Server
Communicates with online FactoryTalk Updater Agents to receive collected data.

Connects to the Product Compatibility and Download Center to retrieve the latest software
information.
Responds to requests from the FactoryTalk Updater Client.
Tip: To receive notifications of new versions and patch roll-ups, the tool
requires access to the Download Center web service. Verify that the
firewall does not block access to this URL:
https://api.rockwellautomation.com/es-be-pcdc-vpcprod/
To update from the product:
1. Download FactoryTalk Updater from the Product Compatibility and Download Center.
2. Install the FactoryTalk Updater components.
3. Open the FactoryTalk Updater.
For more information about using FactoryTalk Updater, see the FactoryTalk Updater Help.
Update from Rockwell Automation Knowledgebase
You can also manually search and locate the latest updates in Rockwell Automation Knowledgebase.
To update from Rockwell Automation Knowledgebase:
1. From the web browser, open Rockwell Automation Knowledgebase at
http://rockwellautomation.custhelp.com.
2. In the search box, type Factorytalk View Patch TOC and select SEARCH.
3. In the search results, look for Patch TOCs related to the products you installed.
4. Follow the on-screen instructions to download and install the updates.

Appendix C
Install Microsoft IIS
Microsoft Internet Information Services (IIS) is a critical service for a distributed FactoryTalk View SE
System. The Setup wizard detects and installs IIS automatically if IIS is not available on the computer.
This appendix servers as a reference to help you troubleshoot issues and verify IIS settings.
The following table shows whether IIS is required on your computers:
IIS required IIS not needed
• FactoryTalk View SE Server
• FactoryTalk View Studio that needs to remotely connect to a Network FactoryTalk
View SE system.
• FactoryTalk View SE Client
• FactoryTalk View Studio
• Stand Alone FactoryTalk Linx Server
• Stand Alone FactoryTalk Directory Server
Manually install IIS
The steps may vary because of different versions and configurations. Follow the on-screen instructions
that apply to the operating systems you are using. If necessary, install IIS from your Microsoft Windows
operating system installation package.
To install IIS on Windows10:
1. Open Windows Control Panel, and click Programs.
2. Under Programs and Features, click Turn Windows features on or off. The Windows Features
dialog box will open.
3. Click the checkbox to the left of Internet Information Services to enable settings.
4. Expand the Web Management Tools folders, and then expand the IIS 6 Management
Compatibility folder.
5. Select the IIS Metabase and IIS 6 configuration compatibility check box.
6. Expand the World Wide Web Services folder and then expand the Application Development
Features folder.
7. Select the ASP check box. The ISAPI Extensions check box should then be selected automatically.
8. Under the World Wide Web Services folder, expand the Common HTTP Features folder.
9. Under World Wide Web Services folder, expand the Security folder.
10. Select the Windows Authentication and URL Authorization check boxes.

Tip: If IIS is installed correctly, you should be able to open the HMI server
status page on localhost first, then from another computer. To test this,
open Internet Explorer, in the address field, type
http://localhost/rsviewse, or http://computername/rsviewse then
press Enter.
To install IIS on Windows Server 2019, 2016, or 2012:
1. Select Start > Administrative Tools > Server Manager.
2. In the Server Manager Dashboard window, click Add roles and features.
3. Use the Add Roles and Features Wizard to add the Web Server (IIS) role.
4. To install the Web Server, some additional Windows features might need to be installed. In each
case, click Add Required Features.
5. Click to expand Security, and then select the Windows Authentication and URL Authorization
check boxes.
6. Click to expand Application Development, and then select ASP.
7. When prompted to install ISAPI Extensions, click Add Required Role Services.
The following example shows the installation for Windows Server 2019.
8. Click to expand Management Tools and then expand IIS 6 Management Compatibility.
9. Under IIS 6 Management Compatibility, select IIS 6 Metabase Compatibility.

The following example shows the installation for Windows Server 2019.
10. Click Next, and then accept the default selections at each remaining step of the wizard by clicking
Next until all of the steps are complete.
11. At the end of the wizard, click Install to install the Web Server role.
About uninstalling IIS
If for some reasons, you need to uninstall and then reinstall IIS, after reinstalling, you need to recreate
the virtual directories in IIS.
Use RSViewWebManager to recreate the virtual directories. The default location is:
• C:Program Files (x86)Rockwell SoftwareRSView EnterpriseRSViewWebManager.exe for 64-bit
operating systems
• C:Program FilesRockwell SoftwareRSView EnterpriseRSViewWebManager.exe for 32-bit
operating systems

Appendix D
Use command-line installation
You can typically use this installation method for unattended installation.
The unattended installation is an automated installation method that reduces user interaction. It is
typically used for large-scale rollouts when it might be too slow and costly to have administrators or
technicians interactively install FactoryTalk View on individual computers.
Perform command-line installation
The command-line installation requires the administrator permission. The steps may vary slightly
depending on your operating system.
To perform command-line installation:
2. Open the Command Prompt window.
3. In the Command Prompt window, navigate to C:UsersPublicDocumentsFTView, where
C:UsersPublicDocumentsFTView is the folder containing the FactoryTalk View installation
package, and press Enter.
4. If the User Account Control dialog box shows, click Yes.
5. In the Command Prompt window, type a command line with the following syntax and press
Enter.
Setup.exe [/parameter=value] [...]
For more information about parameters, type Setup.exe /? or see Command-line parameters on page 71.
Command-line parameters
Use command-line parameters to perform an unattended or silent installation of the software.
Command-line parameters
The following table identifies the installation command-line parameters. Command-line parameters are
case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation
marks (for example, "value with spaces").
Parameter Description
/? Displays the usage options for installation parameters.

/Q Silent Install, install runs in a quiet mode without any user interface.
This parameter is recommended when deploying the software installation using an IT tool or script,
and don’t expect any error or restart messages. When using this parameter, check the error codes,
and respond as needed. For example, if the installation returns error code 1641, then the IT tool or
script should restart the computer and relaunch the installation after restart.
This parameter is required if /QS is not specified.
/QS Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it does not
accept any input but still shows error or restart messages.
When using this parameter, the installation will stop and display a prompt if there are error or restart
messages. For example, if an immediate restart is required to complete the install, a restart message
will be displayed to confirm the restart. Installation resumes automatically from the point of
interruption after restart.
This parameter is required if /Q is not specified.
/IAcceptAllLicenseTerms Acknowledges acceptance of the license terms.
This parameter is required for /Q or /QS parameters.
/AutoRestart Automatically restarts the computer after the installation is complete. Used when a restart is
required to complete the installation.
This parameter is optional. If this parameter is not used, silent install (/Q) will return either error code
1641 or 3010 if a restart is required, and unattended install (/QS) will result in a confirmation prompt
that must be agreed to before the installation is completed.
/Record Records the installation options chosen to a recording file.
This parameter is optional.
/Playback Plays back a recording file to specify the installation options.
/Repair Runs a repair operation on the installed products.
/Uninstall Uninstalls the product.
/SetupLanguage="value" Specifies which language will be displayed during install process.
The value must be the one of the following:
• ENU
• CHS
• DEU
• ESP
• FRA
• ITA
• JPN
• KOR
• PTB
This parameter is optional. If this parameter is not used, the default language is the current user or
operating system user interface language.

/Product="value" Specifies which sub-products will be installed.
This parameter is required.
For FactoryTalk View ME, the value must be one of the following:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
For FactoryTalk View SE, the value must be one of the following:
/ProductLanguage="value" Specifies the language version of the software being installed.
The value must be one of the following:
• ENU
• CHS
• DEU
• FRA
• JPN
This parameter is optional. If this parameter is not used, the default language is the same as the
setup language.
If the software does not support multiple languages, this parameter is not available.
/InstallDrive="value" Specifies the installation drive.
This parameter is optional. If this parameter is not used, the default install drive is C:.
/IgnoreWarning Specifies that the setup ignores warnings and continues.
This parameter is optional. If it is not specified, the setup exits when a warning occurs.
/SerialNumber="value" Specifies the serial number of the software being installed. This is used to activate the software
during installation.
This parameter is optional. If it is not specified the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/ProductKey="value" Specifies the product key used to get activation keys during installation.
This parameter is optional. If it is not specified, the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.

/Version="value" Specifies the version of the software to activate which corresponds to the product version
associated with the SerialNumber and ProductKey.
This parameter is optional. If it is not specified the installer will use the most recent product version
available.
Some software does not require activation. If activation is not required this parameter is not
available.
/DirectoryServer="value" Specifies the FactoryTalk network directory if you are using a distributed system.
This parameter is optional. If it is not specified, the software will use its current computer as the
FactoryTalk Directory server.
The value must be the host name of the FactoryTalk Directory server.
Error codes
The following table identifies the error codes that can be returned by an installation.
Error Code Value Description
ERROR_SUCCESS 0 The installation completed successfully.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_INSTALL_USEREXIT 1602 The installation was cancelled by the user.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact your support personnel.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. After restart installation will continue.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation. After restart the product is
successfully installed.
ERROR_REBOOT_PENDING 3012 Restart pending. Restart computer for installation to continue.
ERROR_SUCCESS_NOT_APPLICABLE 3013 The installation cannot proceed because the products are already installed.
Examples
The following examples show how to use the commands for the installation.
Example 1: Install with default settings
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Studio Enterprise"
means:
• FactoryTalk View Studio Enterprise will be installed with default settings.
Example 2: Install with customized settings
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS
/Product="Site Edition Client" /SerialNumber=0123456789 /ProductKey=ABCDE-
FGHIJ /Version=10.00.00
means:
• FactoryTalk View Site Edition Client version 10.00.00 will be installed.

• The displayed language is Chinese during the installation.
• The setup will get activation keys during installation if the serial number 0123456789 and product
key ABCDE-FGHIJ are valid.
• After the installation, if a restart is required, the computer will be restarted automatically.
Example 3: Install with customized FactoryTalk Directory server
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Studio Enterprise"
/DirectoryServer=ServerName
means:
• FactoryTalk View Studio Enterprise will be installed with customized FactoryTalk Directory
server. ServerName is host name of the customized FactoryTalk Directory server.
Example 4: Install and record selections
Setup.exe /Record
means:
• FactoryTalk View will open the Setup wizard and record your selections during the installation.
• When complete, FactoryTalk View will save the recording file to your desktop.
Example 5: Install with a recording file
Setup.exe /Q /IAcceptAllLicenseTerms /Playback="C:UsersPublicFactoryTalk
View Studio Enterprise.rec"
means:
• FactoryTalk View will use the recording file FactoryTalk View Studio Enterprise.rec to complete the
installation.
Example 6: Uninstall
Setup.exe /Q /Uninstall /Product="Studio Enterprise"
means:
• FactoryTalk View Studio Enterprise and the components that are installed with FactoryTalk View
Studio Enterprise will be uninstalled.
• Components, such as FactoryTalk Activation Manager, that are shared with other products will
not be uninstalled.

Legal Notices
Legal Notices
Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures,
and other terms and conditions on the Legal Notices page of the Rockwell Automation website.
End User License Agreement (EULA)
You can view the Rockwell Automation End User License Agreement (EULA) by opening the license.rtf file located in
your product's install folder on your hard drive.
The default location of this file is:
C:Program Files (x86)Common FilesRockwelllicense.rtf.
Open Source Software Licenses
The software included in this product contains copyrighted software that is licensed under one or more open source
licenses.
You can view a full list of all open source software used in this product and their corresponding licenses by opening
the index.html file located your product's OPENSOURCE folder on your hard drive.
The default location of this file is:
C:Program Files (x86)Common FilesRockwellHelp<product name>Release
NotesOPENSOURCEindex.htm
You may obtain Corresponding Source code for open source packages included in this product from their respective
project web site(s). Alternatively, you may obtain complete Corresponding Source code by contacting Rockwell
Automation via the Contact form on the Rockwell Automation website:
http://www.rockwellautomation.com/global/about-us/contact/contact.page. Please include "Open Source" as part of
the request text.
Commercial Software Licenses
This software also includes these commercially licensed software components:
Component Copyright
Symbol Factory 3.0 License Copyright Software Toolbox, Inc. 1996-2020
Stingray 12.2 License Copyright 2017, Rogue Wave Software, Inc.
Farpoint Datagrid 3.0.0 License Portions Copyright © GrapeCity, Inc. 1987-2018.
BCGControlBar Pro for MFC 30.0 License Copyright 1998 - 2020 BCGSoft CO Ltd.

Index
A
about
activation keys 31
Application Documenter 57
Application Manager 57
DeskLock 57
Diagnostics Viewer 58
FactoryTalk Activation 31
FactoryTalk Directory Configuration Wizard 58
FactoryTalk Services Platform 12
FactoryTalk View SE Alternate Website Setup 57
FactoryTalk View SE Cache Management Tool 57
FactoryTalk View SE Client 10
FactoryTalk View SE Server 10, 57
FactoryTalk View Site Edition 9
FactoryTalk View Studio 10
HMI servers 10, 37
Import RSSecurity Configuration 58
Log On to FactoryTalk 58
Rockwell Software Data Client 58
RSSecurity Emulator Install 58
SE Service Manager 57
Specify FactoryTalk Directory Location 58
Tag Import and Export Wizard 57
tools and utilities 58
unattended installation 25, 67
Uninstall FactoryTalk View 57
Windows Firewall Configuration Utility 58
activating 31
about keys 31
floating activation files 33
grace period 31
read-write keys 33
sharing keys 32
troubleshooting 31
view-only keys 33
activation files
floating 33
read-write 33
troubleshooting 31
view-only 33
activation keys 31
sharing 32
administrator rights
required for upgrading 47
alarms and events
hardware requirements 15
application servers
operating system requirements 17
applications
testing 53
troubleshooting 19
upgrading 46
upgrading redundant 46
upgrading run-time clients 52, 53
auto-negotiation
of NIC for unmanaged switches 21
B
backing up and restoring
data servers 36
renewing shortcuts, topics, and device paths 52
servers 50, 51
upgrading 48
C
clients
copying files 39
upgrading 52, 53
using floating activations 33
clocks
synchronizing time 18
compatibility
Windows 18
computer names 19
troubleshooting 19
computers
naming 19
synchronizing time 18
troubleshooting naming 19
D
Data Execution Prevention (DEP)
setting up 22
data servers

moving files 36
renewing shortcuts, topics, and device paths 52
DCOM protocols
removing unnecessary 23
deploying local applications
creating new client files 38
deploying network applications
copying client files 39
synchronizing HMI servers with projects 37
DeskLock 38, 57
device paths
renewing after backup and restore 52
Diagnostics Viewer 58
domains
controller requirements 18
design considerations 17
setting up 17
E
engineering workstations
upgrading 51
F
FactoryTalk Diagnostics Viewer 53
FactoryTalk Directory 10
FactoryTalk Directory Configuration Wizard 58
FactoryTalk Services Platform 12
FactoryTalk tools and utilities 58
FactoryTalk View SE Cache Management Tool 57
FactoryTalk View SE Client 10
copying client files 39
file locations 39
setting up security 38
FactoryTalk View SE Server 10
FactoryTalk View Site Edition 9
installing 25
upgrading 41
FactoryTalk View Studio 10
file locations
SE Client files 39
finding information
on the Internet 7
technical support 7
firewalls
third-party incompatible 22
folders
SE Client files 39
G
grace period
activating FactoryTalk View SE 31
H
FactoryTalk Alarms and Events 15
HMI Server Backup and Restore utility 57
HMI servers 10, 37
starting or stopping 37
synchronizing with projects 37
I
Import RSSecurity Configuration 58
incompatible firewalls 22
installing
FactoryTalk View SE 25
product updates 61
troubleshooting 41
upgrading 41
Internet Explorer
removing enhanced security configuration 22
Internet Information Services (IIS)
configuring 63
uninstalling 65
Internet technical support 7
K
keys
sharing for FactoryTalk Activation 32
knowledgebase 17, 18, 61
L
local applications
administering at run time 39
security 38
Log On to FactoryTalk 58

M
moving files
data servers 36
N
naming
computers 19
troubleshooting computer names 19
network applications
security 38
Network Directory
specifying location 27, 50
network interface cards (NIC)
troubleshooting 21
network switches
troubleshooting 21
networks
removing unnecessary DCOM protocols 23
O
OLE for Process Control (OPC)
using for communications 13
operating systems
requirements 16
operator workstations
upgrading 52
overview
upgrading redundant applications 46
P
ports
troubleshooting on network switches 21
product updates
installing 61
project files
folder locations 39
R
redundancy
disabling for upgrade 49
operating system requirements 17
replicating changes 37
servers 50, 51
synchronizing servers and projects 37
troubleshooting 37
replication
of redundant servers 37
Rockwell Automation Knowledgebase 17, 18, 61
Rockwell Software
contacting 7
Rockwell Software Data Client 58
RSSecurity Emulator Install 58
RSView Enterprise
upgrading to FactoryTalk View Site Edition 46
run time
locations of SE Client files 39
S
SE Service Manager 57
security
DeskLock tool 38
locking users into FactoryTalk View 38
removing enhanced in Internet Explorer 22
servers
backing up and restoring 50, 51
disabling redundancy for upgrade 49
operating system requirements for applications 17
redundancy 50, 51
replication 37
synchronizing redundant 37
upgrading 50, 51, 53, 54
verifying running 53
service packs
Windows compatibility 18
sharing activation keys 32
shortcuts
Specify FactoryTalk Directory Location 27, 50, 58
switches
using unmanaged 21
synchronizing
redundant servers 37
time on computers 18
troubleshooting redundancy 37
system requirements
application servers 17
domain controllers 18
hardware 15
operating systems 16
redundancy 17
workgroups 18

T
Tag Import and Export Wizard 57
technical support 7
testing
upgraded applications 53
third-party firewalls
incompatible 22
time
synchronizing on computers 18
using scheduled downtime for upgrades 49
topics
troubleshooting
network interface cards (NIC) 21
network switches 21
redundancy 37
U
Unattended installation 25, 67
Uninstall FactoryTalk View 57
unmanaged switches
auto-negotiation 21
using 21
upgrading 31, 41
about activation keys 31, 33
backing up and restoring 48
disabling redundancy 49
grace period 31
installing product updates 61
non-redundant applications 41
planning 47
read-write keys 33
run-time clients 52, 53
servers 50, 51, 53, 54
sharing activation keys 32
testing applications 53
troubleshooting 31, 49
using scheduled downtime 49
view-only keys 33
workstations 51, 52, 53
V
virtual directories
recreating in IIS 65
W
Windows
compatibility 18
firewall 22
service packs 18
Windows Firewall Configuration Utility 58
workgroups
design considerations 17
setting up 17
system requirements 18
workstations
upgrading 51, 52, 53

Rockwell Automation support
Use these resources to access support information.
Technical Support Center Find help with how-to videos, FAQs, chat, user forums, and product notification
updates.
rok.auto/support
Knowledgebase Access Knowledgebase articles. rok.auto/knowledgebase
Local Technical Support Phone Numbers Locate the telephone number for your country. rok.auto/phonesupport
Literature Library Find installation instructions, manuals, brochures, and technical data publications. rok.auto/literature
Product Compatibility and Download Center
(PCDC)
Get help determining how products interact, check features and capabilities, and
find associated firmware.
rok.auto/pcdc
Documentation feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the form at
rok.auto/docfeedback.
Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.

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