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Mobile messaging analytics platform
Problem
Customer's pain




                  “Messaging is fragmented; sms,
                    multiple platforms for push
                   notifications. Its too hard to
                   understand the impact of the
                          engagement.”




Fastdove              Eoin Gallagher   eoin@fastdove.com   www.fastdove.com
Solution
fastDove value proposition



                             An instant unified platform for all
                                     mobile messaging.

                             Analytics for the deepest customer
                                 insights and engagement.




Fastdove                            Eoin Gallagher   eoin@fastdove.com   www.fastdove.com
Situation
SMS & Push notifications

                       Today an SMS text message can reach 5.2
                       billion mobile phone accounts, and thus has a
                       reach of 75% of the planet's population.
                       *source: Almanac 2011: The Mobile Telecoms Industry Annual Review
                       for 2011, by Tomi Ahonen



                       Apple alone has processed more than 100
                       Billion push notifications to it’s iOS ecosystem
                       as of June 6th 2011.
                       *source: Apple WWDC Keynote June 6th 2011




Fastdove                                        Eoin Gallagher   eoin@fastdove.com   www.fastdove.com
Situation
Mobile Advertising & Push Notifications

                       22% SmartPhone Shoppers Purchase Via Apps
                       68% of Smartphone Users used an App within
                       Past Week
                       *source: Google Report: The Mobile Movement, April 2011



                       Smartphones Critical to Mobile Advertising:
                       Responded to SMS ad - 8% SmartPhone vs
                       4% feature phone. Used App - 85%
                       SmartPhone vs 16% feature phone
                       *source: ComScore Webinar The State of the U.S. Mobile Advertising
                       Industry, June 2011


                       Groupon and LivingSocial doubled user's
                       engagement, i.e. viewed the deal, searched for
                       deals or purchased offers after seeing a push
                       notification.




Fastdove                                         Eoin Gallagher   eoin@fastdove.com   www.fastdove.com
Situation
Smartphones & Push Notifications

                      200M iOS devices sold as of June 6 2011.
                      130M Android devices sold as of July 14 2011.
                      550000 Android daily activations.
                      *source: Apple WWDC June 2011, Google Q2 Earning call 2011




                      35% YoY Global Mobile 3G subscriber growth
                      to 726MM.
                      14% Smartphone penetration globally,
                      USA 47%, Spain 48%, France 33%, Korea 79%
                      *source: KPCB Top 10 Mobile Internet Trends, February 2011




                      250k Android Apps available
                      6B Android Apps downloaded
                      500k iOS Apps available
                      15B iOS Apps downloaded
                      *source: Apple WWDC June 2011, Google Q2 Earning call 2011



Fastdove                                        Eoin Gallagher   eoin@fastdove.com   www.fastdove.com
Message Builder
Compose Message




                  -Web based editor
                  -Non-technical skills to use
                  -Instant preview on different
                  devices and platforms
                  -Message Templates




Fastdove           Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Compose Message Features
Text + Media                   Forms                                               Coupons




                                                                                   Easily create coupons.
Add images, video, sound or    Ask simple questions. Get live
                                                                                   Generate random codes or
text to your message. Upload   stats as clients answer.
                                                                                   upload them. Set expiration
or connect with social.
                                                                                   conditions.


Conversations                  Validation                                          App Routing




                               Validate certain actions,
Send and start conversations                                                       Route users to specific areas
                               before displaying content.
with particular clients or                                                         of applications from received
                               Validate sharing, location,
group of clients.                                                                  messages.
                               time and near future: NFC


Fastdove                                                     Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Segmentation




                  -Easly select recipients of
                  campaigns.
                  -Save groups of recipients for
                  future campaigns.
                  -Dynamic grouping




Fastdove           Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Segmentation Features
Default Sets                      Upload Sets                                      Location




Segment campaigns based on                                                         Segment via location. Current
basic attributes like sex, age,   Upload your own data sets of                     location past location.
email or phone number,            users based on data from your                    Geofencing: message stays
communication channel or          own organization.                                within area and is triggered
mobile platform.                                                                   when user is within.

Previous Campaigns




Segment campaigns based on
information from previous
campaigns. Improve and
evolve campaigns based on
results.

                                                             Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Send Campaigns



                  -Send Messages
                  -Forget about technology or
                  mobile platform.
                  -fastDove formats messages
                  for destination platform
                  -Schedule Campaigns (time
                  or location)
                  -Message Expiration and
                  automatic delete.




Fastdove          Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Send Campaigns
Text SMS                         Text SMS + Url                                      Push Notifications




                                                                                     Text based messaging using
Text messages with limited       Text message with limited
                                                                                     user’s data connection. Same
characters. Provides limited     characters. Embedded URL
                                                                                     experience as SMS at a
information about message        can provide almost same
                                                                                     fraction of the cost. Opens
status.                          experience that native App.
                                                                                     App

Push + Inbox




Text based messaging that
triggers your App and displays
rich content.


Fastdove                                                       Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Analytics




                  -Real time reports of
                  Campaign success
                  -Engagement reports
                  -Edit live campaigns with
                  inmediate effect.
                  -Location reports
                  -Export report data.




Fastdove          Elies Campo   elies@fastdove.com   www.fastdove.com
Message Builder
Analytics Features
Message Status                    Engagement                                           Location




Add images, video, sound or       Add images, video, sound or
                                                                                       Location based analytics.
text to your message.Upload       text to your message.Upload
                                                                                       Location triggered results.
or connect with social.           or connect with social.



Validation                        Sharing & Influence




Verify how many recipients
                                  Track social sharing. Detect
executed a specific action like
                                  and target influential
sharing content or coupon
                                  recipients.
validation.


Fastdove                                                         Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
Mobile SDK




             Enhance and empower your
             current App with fastDove’s
             messaging libraries for
             multiple mobile platforms.
             Easy to implement and well
             documented.




Fastdove     Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
Whitebrand Application Wizard




                                No budget or skills for native
                                mobile app? Easily create a
                                simple native app with
                                custom look and feel.
                                Ready for multiple
                                platforms.




Fastdove                         Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
Api




           Web Base EditorNon
           Technical SkillsInstant
           Preview for Different
           PlatformsUsefull
           TemplatesDiferent Use
           Modules




Fastdove   Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
Mobile Notification Platform Overview




Fastdove                         Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
SMS and Mobile Web Platform Overview




Fastdove                       Elies Campo   elies@fastdove.com   www.fastdove.com
fastDove
Mobile Web Applications
When recipient doesn´t have a native App installed an SMS will be sent with a unique Url.
When visited, URL will display the message in the mobile browser.




Campaign Builder         Mobile Web Version        Unique URL + Content                 Unique Reports

                         Before sending the        fastDove sends the
                         message, fastDove         message with a unique                Because the URL and
Messages are designed
                         creates and formats the   URL to each recipient.               message is unique,
and composed using the
                         message so it can be                                           interaction with
fastDove Campaign                                  URL can deliver message
                         correctly displayed in                                         message can be
builder.                                           or trigger a native app
                         diferent mobile                                                individually reported.
                         platform browsers         download.




Fastdove                                                     Elies Campo    elies@fastdove.com   www.fastdove.com
fastDove
Sharing Messages in Mobile Applications
By enabling sharing options in campaigns, value and reach are increased.




Campaign Builder          Sharing Enabled           Network effect                        Analytics


                          When enabled, a sharing   URL are shared and
Sharing options are       tab appears in the        published in the                      Clicks and views are
enabled while designing   message. A unique URL     recipient’s social                    reported in analytics.
and composing the         is created per each       network. Friends and                  Influencial recipients
messages.                 recipient and social      followers can click and               can be detected and
                          network.                  view the content.




Fastdove                                                       Elies Campo    elies@fastdove.com   www.fastdove.com
Product
Roadmap: Q1’ Release Europe and US


       November 2011



                              March 2012



                                                                               Q2 2012
  API for Elogia
  Push for iOS & android

                           Launch beta
                           Reporting & analytics
                           Message builder                            Official launch
                                                                      Social features

 Time: 2011 - 2012



Fastdove                                       Eoin Gallagher   eoin@fastdove.com   www.fastdove.com

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Fast Dove Product

  • 2. Problem Customer's pain “Messaging is fragmented; sms, multiple platforms for push notifications. Its too hard to understand the impact of the engagement.” Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com
  • 3. Solution fastDove value proposition An instant unified platform for all mobile messaging. Analytics for the deepest customer insights and engagement. Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com
  • 4. Situation SMS & Push notifications Today an SMS text message can reach 5.2 billion mobile phone accounts, and thus has a reach of 75% of the planet's population. *source: Almanac 2011: The Mobile Telecoms Industry Annual Review for 2011, by Tomi Ahonen Apple alone has processed more than 100 Billion push notifications to it’s iOS ecosystem as of June 6th 2011. *source: Apple WWDC Keynote June 6th 2011 Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com
  • 5. Situation Mobile Advertising & Push Notifications 22% SmartPhone Shoppers Purchase Via Apps 68% of Smartphone Users used an App within Past Week *source: Google Report: The Mobile Movement, April 2011 Smartphones Critical to Mobile Advertising: Responded to SMS ad - 8% SmartPhone vs 4% feature phone. Used App - 85% SmartPhone vs 16% feature phone *source: ComScore Webinar The State of the U.S. Mobile Advertising Industry, June 2011 Groupon and LivingSocial doubled user's engagement, i.e. viewed the deal, searched for deals or purchased offers after seeing a push notification. Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com
  • 6. Situation Smartphones & Push Notifications 200M iOS devices sold as of June 6 2011. 130M Android devices sold as of July 14 2011. 550000 Android daily activations. *source: Apple WWDC June 2011, Google Q2 Earning call 2011 35% YoY Global Mobile 3G subscriber growth to 726MM. 14% Smartphone penetration globally, USA 47%, Spain 48%, France 33%, Korea 79% *source: KPCB Top 10 Mobile Internet Trends, February 2011 250k Android Apps available 6B Android Apps downloaded 500k iOS Apps available 15B iOS Apps downloaded *source: Apple WWDC June 2011, Google Q2 Earning call 2011 Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com
  • 7. Message Builder Compose Message -Web based editor -Non-technical skills to use -Instant preview on different devices and platforms -Message Templates Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 8. Message Builder Compose Message Features Text + Media Forms Coupons Easily create coupons. Add images, video, sound or Ask simple questions. Get live Generate random codes or text to your message. Upload stats as clients answer. upload them. Set expiration or connect with social. conditions. Conversations Validation App Routing Validate certain actions, Send and start conversations Route users to specific areas before displaying content. with particular clients or of applications from received Validate sharing, location, group of clients. messages. time and near future: NFC Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 9. Message Builder Segmentation -Easly select recipients of campaigns. -Save groups of recipients for future campaigns. -Dynamic grouping Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 10. Message Builder Segmentation Features Default Sets Upload Sets Location Segment campaigns based on Segment via location. Current basic attributes like sex, age, Upload your own data sets of location past location. email or phone number, users based on data from your Geofencing: message stays communication channel or own organization. within area and is triggered mobile platform. when user is within. Previous Campaigns Segment campaigns based on information from previous campaigns. Improve and evolve campaigns based on results. Elies Campo elies@fastdove.com www.fastdove.com
  • 11. Message Builder Send Campaigns -Send Messages -Forget about technology or mobile platform. -fastDove formats messages for destination platform -Schedule Campaigns (time or location) -Message Expiration and automatic delete. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 12. Message Builder Send Campaigns Text SMS Text SMS + Url Push Notifications Text based messaging using Text messages with limited Text message with limited user’s data connection. Same characters. Provides limited characters. Embedded URL experience as SMS at a information about message can provide almost same fraction of the cost. Opens status. experience that native App. App Push + Inbox Text based messaging that triggers your App and displays rich content. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 13. Message Builder Analytics -Real time reports of Campaign success -Engagement reports -Edit live campaigns with inmediate effect. -Location reports -Export report data. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 14. Message Builder Analytics Features Message Status Engagement Location Add images, video, sound or Add images, video, sound or Location based analytics. text to your message.Upload text to your message.Upload Location triggered results. or connect with social. or connect with social. Validation Sharing & Influence Verify how many recipients Track social sharing. Detect executed a specific action like and target influential sharing content or coupon recipients. validation. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 15. fastDove Mobile SDK Enhance and empower your current App with fastDove’s messaging libraries for multiple mobile platforms. Easy to implement and well documented. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 16. fastDove Whitebrand Application Wizard No budget or skills for native mobile app? Easily create a simple native app with custom look and feel. Ready for multiple platforms. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 17. fastDove Api Web Base EditorNon Technical SkillsInstant Preview for Different PlatformsUsefull TemplatesDiferent Use Modules Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 18. fastDove Mobile Notification Platform Overview Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 19. fastDove SMS and Mobile Web Platform Overview Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 20. fastDove Mobile Web Applications When recipient doesn´t have a native App installed an SMS will be sent with a unique Url. When visited, URL will display the message in the mobile browser. Campaign Builder Mobile Web Version Unique URL + Content Unique Reports Before sending the fastDove sends the message, fastDove message with a unique Because the URL and Messages are designed creates and formats the URL to each recipient. message is unique, and composed using the message so it can be interaction with fastDove Campaign URL can deliver message correctly displayed in message can be builder. or trigger a native app diferent mobile individually reported. platform browsers download. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 21. fastDove Sharing Messages in Mobile Applications By enabling sharing options in campaigns, value and reach are increased. Campaign Builder Sharing Enabled Network effect Analytics When enabled, a sharing URL are shared and Sharing options are tab appears in the published in the Clicks and views are enabled while designing message. A unique URL recipient’s social reported in analytics. and composing the is created per each network. Friends and Influencial recipients messages. recipient and social followers can click and can be detected and network. view the content. Fastdove Elies Campo elies@fastdove.com www.fastdove.com
  • 22. Product Roadmap: Q1’ Release Europe and US November 2011 March 2012 Q2 2012 API for Elogia Push for iOS & android Launch beta Reporting & analytics Message builder Official launch Social features Time: 2011 - 2012 Fastdove Eoin Gallagher eoin@fastdove.com www.fastdove.com