DIGITAL MEDIA
SOCIAL MEDIA = COCKTAIL PARTY 
 Social media is similar to a cocktail reception 
 Without constraints of time or space 
 More public – easier for other people to listen 
in
COCKTAIL PARTY ADVICE 
 Meet people and start conversations 
 Add value – be helpful, answer questions 
 Ask questions, trust others’ advice
INBOUND MARKETING PROCESS 
 Process 
• Publish 
• Optimize 
• Promote 
• Target 
• Capture 
• Nurture 
• Test 
• Analyze 
• Repeat 
Get Found 
Convert 
Measure 
Tools 
• Content Mgmt 
• Blogging 
• Social Media 
• SEO 
• Offers / CTAs 
• Landing Pages 
• Emails 
• Lead Intel 
• Analytics
TODAY AGENDA 
1.Digital Objectives 
2.Digital Strategy 
3.Strategic Approach 
4.Who They Are 
5.Where’s The Story? 
6.Action Plan 
7.Tools & Tactics 
8.Social Media & Internet 
mobile strategy 
9.KPI
DIGITAL OBJECTIVES 
Increase 
brand 
awareness 
Low calorie 
food 
Boost traffic 
to channel
BRIEF 
Burger King is the burger with 100% 
frame- grilled beef 
BK brings the American standard to 
Vietnam and affordable. 
1. Let's get hot ham and cheesy. 
2. 100% frame-grilled Australian 
beef. 
3. Being good for health.
STRATEGY 
Create a buzz for the launch 
date 
Communicate the benefits of 
Burger to consumers 
Boost traffic to stores. 
Link to channels 
1.Lets get hot ham and cheesy 
2.100% frame-grilled Australian 
beef. 
3.Being good for health. 
CTA message: 
ENJOY with easy and 
quick recipe 
Low cCaTlAo rmiee sfsoaogde: 
Low calorie food 
CTA message: 
BE OUR FANS 
Build a better burger 
and stay slim with 
these healthy, low 
calorie burger 
recipes. 
Link to channnel 
#OrderNow SMS 
ChefShop <space> 
TLWD and send it on 
56767.SPECIAL OFFER 
DIGITAL STRATEGY 
EAT LIKE A KING
STRATEGIC APPROACH 
Through conversations, we help brand create a 
bond with their consumers. 
Two things power good conversations for brand. 
Content Connections 
Great 
conversations
Listening : gain insights from target 
users. 
Diversified Content Talent : Take on any 
conversation users might want to have. 
Creativity: Create any type of 
conversation users want to talk about. 
• Individual Connections: connect with key 
voices, influential profilers, and celebrities; 
spread word of mouth about brand. 
• Channel Connections: leverage all the 
possible tools and resources of that channel to 
support our conversation. 
• Strategic Plannning: use of the connections 
keep conversations interesting, new and 
connected. 
Every good 
conversatio 
n starts 
with 
good 
listening.
WHO THEY ARE TARGET AUDIENCES 
Urban young 
adults, from 18- 
25, students or 
first jobbers 
They love to 
update 
everything on 
social 
networks. 
Their daily life. 
Their looks. 
Their love. 
Their inner 
thoughts. 
They are active 
& want to take 
part in many 
activities that 
keep them 
connected and 
updated in fast 
moving society. 
Desire to have a 
“social class” 
lifestyle 
Desire to do things 
on their own way. 
They are eager to 
discover what’s new 
around their life, 
freedom to show their 
ego personalities and 
self-assertion.
STUDENTS, WHAT DO THEY THINK? 
students, what do they think? 
I’m truly a fan of fast-food 
“I eat fast-food 4 or 5 times a week. But the price is 
always a problem for a student like me. I choose 
cheaper meals 
Show off themselves 
“Most of my classmates eat fast-food at 
least once a week and consider it as a 
snack not a main meal. Moreover, every 
fast-food restaurant with colorful 
decorations is also a place for us to 
pose nice pictures to post on 
Facebook.” 
Their taste was influenced by their 
friends 
“When chatting with my friends, they always call for us 
to meet together and how these fast-foods appeared 
romantically in some Korean dramas. I wanted to be 
fashionable like my friends.
FIRST JOBBERS, WHAT DO THEY THINK 
 Their Right Time 
 Food quality and Traceability 
 Daily/Weekly Promotion
USER FLOW 
• User visits to 
apps from 
another 
channels 
Step 1 
Step 2 
• User take and 
post their 
photo 
• Submit photo. 
Photo will be 
saved in the 
gallery 
Step 3 
Step 4 
• Share & Tag 
friends on 
their 
Facebook wall 
• Vote others 
and invite 
friends to play 
Step 5
Create a buzz for the 
launch date 
• VIRAL CLIP 
• “Eat Like A King” 
SNAP SHOT 
CONTEST 
CTA message: 
ENJOY with easy and 
quick recipe 
PHASE 1 STARTEGY 
EAT LIKE A KING 
VIRAL CLIP 
Message : No matter how you enjoy Burger. 
let’s take those moments! Take pictures with 
friends and family is part of the fun. So grab a 
special day! 
take a photo. Share it online
Communicate the benefits 
of Burger to consumers 
• BURGER SOCIAL 
CONVERSATION 
• “Eat Like A King” 
SNAP SHOT 
CONTEST 
CTA message: 
Low calorie food 
PHASE 2 STARTEGY 
EAT LIKE A KING 
1.Start with a green 
salad and 
smoothies later. 
2.Save calories 
and fat that don't 
make a big 
difference in the 
flavor of your 
food.
Boost traffic to stores. 
Link to channels 
• INTEGRATED 
ACTIVITIES 
• BURGER FEST 
contest 
CTA message: 
BE OUR FANS 
PHASE 3 STARTEGY 
EAT LIKE A KING 
FAN OF THE MONTH 
• Visualize it by heart icon for every like, share, 
comment, questions. 
• View of Top FB Commenter 
• Highlight most frequent commenter from FB. 
LUCKY CUSTOMER OF THE DAY 
Random online lucky members on the fan 
page in the promotion day.
ACTION PLAN 
Timeline 
Objective 
Content 
Activity 
Channel 
Phase 1 
Phase 2 Phase 3 
Main channel: Facebook Fan page 
Communicative channels: Facebook Ads, Promote, Online 
PR, Ads Networks, Influencers, Youtube 
Key hook 
Create a buzz for the 
launch date 
EAT LIKE A 
KING 
• VIRAL CLIP 
• “Eat Like A King” 
SNAP SHOT 
CONTEST 
Communicate the 
benefits of Burger 
consumers 
Boost traffic to 
stores 
• BURGER 
SOCIAL 
CONVERSATION 
• INTEGRATED 
ACTIVITIES 
• BURGER FEST 
contest 
EAT LIKE A KING 
EAT LIKE A 
KING 
Prizes,Celebration,Promotion
TOOLS & TACTICS 
1st step 
Create relevant, 
branded content 
that has a strong 
presence in 
search engines 
2nd step 
Reach target 
audience by pushing 
and promoting 
Food content. 
3rd step 
Make the content 
engaging and grab 
the attention and 
interest of the 
audience. 
4th step 
Capture sales by 
making the 
purchasing of 
products quick and 
5th step easy 
Satisfying 
consumers so they 
engage in positive 
word of mouth.
SOCIAL MEDIA STRATEGY 
Contests 
Brand Involvement. 
-Word-of-Mouth. 
-Huge audience on social 
media sites. 
-Shares and Likes. 
-Increase in fans and 
followers. 
-Engagement with 
products/services. 
-Appropriate for type of 
social media. 
Content 
Visually appealing. 
-Up to date. 
-Variety of media 
(photos/videos). 
-Easy to share with 
other social media 
sites. 
-Don’t over-brand 
social 
media pages. 
-Worthy/interesting 
posts and media 
Harmony 
-Brand image for all 
sites 
should be the same. 
-Links to other social 
media/websites. 
-Complimentary 
content 
without excess 
overlap
INTERNET AND MOBILE STRATEGY 
Mobile APP 
SHARING STAR 
Earn stars for 
purchasing food and 
beverages from 
Sanjeev kapoor app 
when you use 
your app. One for you, 
and one for a friend 
that you can share via 
Facebook. Once you 
earn 
10 stars, you get a free 
beverage! 
Website & blog 
The website has 
information, links, and 
also feeds from all 
socialmedia sites and 
the blog.Easy place to 
purchaseSanjeev 
kapoor merchandise. 
The blog is for up-t0- 
date news on 
everything 
Food food 
ADWORDS 
Keywords: 
Sanjeev Kapoor 
recipes, Vegetarian 
recipes, Celebrity 
Chef,Bevrages,Maste 
r chef,Food Food 
Beverage Name: 
Coconut Cheesecake
KEY PERFORMANCE INDICATORS 
To increase consumer involvement 
Goal 
and engagement. 
Contests on social media sites, appealing 
Strategy 
content on all digital mediums, “Sharing Stars” 
mobile rewards program, and harmony among all 
social media sites. 
Likes, follows, visits, and overall increase 
Success 
Measures 
in engagement on social media sites,website, blog, 
and mobile apps.

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Fb planning

  • 2. SOCIAL MEDIA = COCKTAIL PARTY  Social media is similar to a cocktail reception  Without constraints of time or space  More public – easier for other people to listen in
  • 3. COCKTAIL PARTY ADVICE  Meet people and start conversations  Add value – be helpful, answer questions  Ask questions, trust others’ advice
  • 4. INBOUND MARKETING PROCESS  Process • Publish • Optimize • Promote • Target • Capture • Nurture • Test • Analyze • Repeat Get Found Convert Measure Tools • Content Mgmt • Blogging • Social Media • SEO • Offers / CTAs • Landing Pages • Emails • Lead Intel • Analytics
  • 5. TODAY AGENDA 1.Digital Objectives 2.Digital Strategy 3.Strategic Approach 4.Who They Are 5.Where’s The Story? 6.Action Plan 7.Tools & Tactics 8.Social Media & Internet mobile strategy 9.KPI
  • 6. DIGITAL OBJECTIVES Increase brand awareness Low calorie food Boost traffic to channel
  • 7. BRIEF Burger King is the burger with 100% frame- grilled beef BK brings the American standard to Vietnam and affordable. 1. Let's get hot ham and cheesy. 2. 100% frame-grilled Australian beef. 3. Being good for health.
  • 8. STRATEGY Create a buzz for the launch date Communicate the benefits of Burger to consumers Boost traffic to stores. Link to channels 1.Lets get hot ham and cheesy 2.100% frame-grilled Australian beef. 3.Being good for health. CTA message: ENJOY with easy and quick recipe Low cCaTlAo rmiee sfsoaogde: Low calorie food CTA message: BE OUR FANS Build a better burger and stay slim with these healthy, low calorie burger recipes. Link to channnel #OrderNow SMS ChefShop <space> TLWD and send it on 56767.SPECIAL OFFER DIGITAL STRATEGY EAT LIKE A KING
  • 9. STRATEGIC APPROACH Through conversations, we help brand create a bond with their consumers. Two things power good conversations for brand. Content Connections Great conversations
  • 10. Listening : gain insights from target users. Diversified Content Talent : Take on any conversation users might want to have. Creativity: Create any type of conversation users want to talk about. • Individual Connections: connect with key voices, influential profilers, and celebrities; spread word of mouth about brand. • Channel Connections: leverage all the possible tools and resources of that channel to support our conversation. • Strategic Plannning: use of the connections keep conversations interesting, new and connected. Every good conversatio n starts with good listening.
  • 11. WHO THEY ARE TARGET AUDIENCES Urban young adults, from 18- 25, students or first jobbers They love to update everything on social networks. Their daily life. Their looks. Their love. Their inner thoughts. They are active & want to take part in many activities that keep them connected and updated in fast moving society. Desire to have a “social class” lifestyle Desire to do things on their own way. They are eager to discover what’s new around their life, freedom to show their ego personalities and self-assertion.
  • 12. STUDENTS, WHAT DO THEY THINK? students, what do they think? I’m truly a fan of fast-food “I eat fast-food 4 or 5 times a week. But the price is always a problem for a student like me. I choose cheaper meals Show off themselves “Most of my classmates eat fast-food at least once a week and consider it as a snack not a main meal. Moreover, every fast-food restaurant with colorful decorations is also a place for us to pose nice pictures to post on Facebook.” Their taste was influenced by their friends “When chatting with my friends, they always call for us to meet together and how these fast-foods appeared romantically in some Korean dramas. I wanted to be fashionable like my friends.
  • 13. FIRST JOBBERS, WHAT DO THEY THINK  Their Right Time  Food quality and Traceability  Daily/Weekly Promotion
  • 14. USER FLOW • User visits to apps from another channels Step 1 Step 2 • User take and post their photo • Submit photo. Photo will be saved in the gallery Step 3 Step 4 • Share & Tag friends on their Facebook wall • Vote others and invite friends to play Step 5
  • 15. Create a buzz for the launch date • VIRAL CLIP • “Eat Like A King” SNAP SHOT CONTEST CTA message: ENJOY with easy and quick recipe PHASE 1 STARTEGY EAT LIKE A KING VIRAL CLIP Message : No matter how you enjoy Burger. let’s take those moments! Take pictures with friends and family is part of the fun. So grab a special day! take a photo. Share it online
  • 16. Communicate the benefits of Burger to consumers • BURGER SOCIAL CONVERSATION • “Eat Like A King” SNAP SHOT CONTEST CTA message: Low calorie food PHASE 2 STARTEGY EAT LIKE A KING 1.Start with a green salad and smoothies later. 2.Save calories and fat that don't make a big difference in the flavor of your food.
  • 17. Boost traffic to stores. Link to channels • INTEGRATED ACTIVITIES • BURGER FEST contest CTA message: BE OUR FANS PHASE 3 STARTEGY EAT LIKE A KING FAN OF THE MONTH • Visualize it by heart icon for every like, share, comment, questions. • View of Top FB Commenter • Highlight most frequent commenter from FB. LUCKY CUSTOMER OF THE DAY Random online lucky members on the fan page in the promotion day.
  • 18. ACTION PLAN Timeline Objective Content Activity Channel Phase 1 Phase 2 Phase 3 Main channel: Facebook Fan page Communicative channels: Facebook Ads, Promote, Online PR, Ads Networks, Influencers, Youtube Key hook Create a buzz for the launch date EAT LIKE A KING • VIRAL CLIP • “Eat Like A King” SNAP SHOT CONTEST Communicate the benefits of Burger consumers Boost traffic to stores • BURGER SOCIAL CONVERSATION • INTEGRATED ACTIVITIES • BURGER FEST contest EAT LIKE A KING EAT LIKE A KING Prizes,Celebration,Promotion
  • 19. TOOLS & TACTICS 1st step Create relevant, branded content that has a strong presence in search engines 2nd step Reach target audience by pushing and promoting Food content. 3rd step Make the content engaging and grab the attention and interest of the audience. 4th step Capture sales by making the purchasing of products quick and 5th step easy Satisfying consumers so they engage in positive word of mouth.
  • 20. SOCIAL MEDIA STRATEGY Contests Brand Involvement. -Word-of-Mouth. -Huge audience on social media sites. -Shares and Likes. -Increase in fans and followers. -Engagement with products/services. -Appropriate for type of social media. Content Visually appealing. -Up to date. -Variety of media (photos/videos). -Easy to share with other social media sites. -Don’t over-brand social media pages. -Worthy/interesting posts and media Harmony -Brand image for all sites should be the same. -Links to other social media/websites. -Complimentary content without excess overlap
  • 21. INTERNET AND MOBILE STRATEGY Mobile APP SHARING STAR Earn stars for purchasing food and beverages from Sanjeev kapoor app when you use your app. One for you, and one for a friend that you can share via Facebook. Once you earn 10 stars, you get a free beverage! Website & blog The website has information, links, and also feeds from all socialmedia sites and the blog.Easy place to purchaseSanjeev kapoor merchandise. The blog is for up-t0- date news on everything Food food ADWORDS Keywords: Sanjeev Kapoor recipes, Vegetarian recipes, Celebrity Chef,Bevrages,Maste r chef,Food Food Beverage Name: Coconut Cheesecake
  • 22. KEY PERFORMANCE INDICATORS To increase consumer involvement Goal and engagement. Contests on social media sites, appealing Strategy content on all digital mediums, “Sharing Stars” mobile rewards program, and harmony among all social media sites. Likes, follows, visits, and overall increase Success Measures in engagement on social media sites,website, blog, and mobile apps.