Feedback from Early Users of
                            the PASCAL® Photocoagulator
                           8 Shareef Mahdavi • SM2 Consulting • Pleasanton, CA 7

Along with the aging population and rising prevalence of                  Priced higher than a conventional laser, Pascal offers a new
ocular disease, technologies are being developed to give                  value proposition for physicians treating the retina to consider.
clinicians new and better tools to treat patients. As part of                 SM2 interviewed four practices who were among the first
ongoing evaluation of these technologies and their impact,                to purchase the Pascal system in an attempt to learn how this
SM2 Consulting was asked by Optimedica Corporation (Santa                 impacts the practice from multiple perspectives. This report
Clara, CA) to interview a sample of practices that have                   summarizes their insights and, wherever possible, provides
adopted the Pascal system for use in commonly performed                   quantifiable metrics on changes to practice patterns from this
retinal laser procedures such as pan retinal photocoagulation             new technology. The interview was open-ended, allowing these
(PRP), grid and focal treatment. Findings from those inter-               users (see Figure 1) to describe what the impact of Pascal on
views are presented here as a means of helping physicians                 their daily practice has been like since acquiring the technology.
considering the technology to better understand and appreci-
ate the impact this technology is making in practices.                    Awareness and Interest in Pascal
                                                                              Most physicians become aware of advances in technology
Introduction                                                              through lectures, articles, or promotional activities by manu-
    Ophthalmic use of lasers dates back to the 1960s, with                facturers. In the case of Pascal, a paper by Mark Blumenkranz,
many of the first applications developed for use on the retina.           MD et al, one of the inventors of the technology, was published
PRP has remained a standard for decades in treating and pre-              in March 2006 issue of Retina and referenced during the inter-
serving the vision of patients suffering from diabetic retinopa-          views.
thy. Until recently, all lasers employed a single-spot approach:              Dr. John Lehr had read that article, saw an online demo on
one foot pedal depression, one shot to the retina, requiring              the company’s website, and wanted to try it. “Once I under-
physicians to spread out the PRP procedure over multiple ses-             stood how it worked, I thought ‘this could be great for my
sions in order to achieve a complete treatment of 1,200 or more           patients.’”
burns.                                                                        When Dr. Eddie Ysasaga heard about the technology, he
    In June 2006, Optimedica Corporation began shipping its               knew he wanted to try it. “We serve the Texas Panhandle from
Pascal (Pattern Scan Laser) Photocoagulator for commercial use,           Amarillo, and many patients come from several hours away.
offering for the first time a new delivery system using a mul-            The concept of doing treatment in a single session was power-
tiple-spot pattern that can be scanned to the retina with a single        ful: “Diabetic patients don’t like to come back.”
depression of the footswitch, up to 56 spots in less than 620ms.              Other areas of interest described the improved reliability of
                                                                          a solid-state laser, potential time savings and ability to see more
                      Fig. 1: Date of Acquisition
                                                                          patients and/or end the workday earlier.
                                             # of Retina    When              Initially skeptical, Dr. Howard Lazarus told the sales repre-
  Name                           City        Specialists   Acquired

  Houston Eye Associates     Houston, TX         4         12/2006
                                                                          sentative, “If you want to waste your time, bring it by. There’s
  Rick Canady,                                                            no way I’d spend that amount of money on a laser.”
  Executive Administrator
                                                                              Rick Canady, Executive Administrator for Houston Eye
  Magruder Eye Institute     Orlando, FL         3         7/2006         Associates, concurred with the initial reaction to the cost of
  John Lehr, MD and
  Nader Moinfar, MD
                                                                          the system. His practice sees 12,000 patients per month with
                                                                          32 ophthalmologists (4 retina specialists) at 12 locations. With
  John Kenyon American
  Eye Institute             Louisville, KY       1         11/2006        practice revenue growing at least 10% in each of the past 6
  Howard Lazarus, MD                                                      years, Mr. Canady is continually seeking ways to make the
  Southwest Retina           Amarillo, TX        2         7/2006         practice more productive, which was the attraction of the Pascal
  Specialists                                                             system. “When we amortize this,”he noted, “giving back 10
  Eddie Ysasaga, MD
                                                                          minutes on each procedure to the doctor would add up, espe-

                                                                      1
cially given how many they do each day.”                                   in how much faster may be attributed to surgeon experience.
    While capital expenditures can be a critical factor in the             “I’m changing my patterns and technique and am able to com-
decision process to acquire technology, all four practices pro-            plete the treatment even faster than when I started with this
ceeded with scheduling an onsite demonstration and evaluation              technology,” commented Dr. Ysasaga.
of the laser platform with the ability to treat patients during the            This time savings can be realized in one or more ways:
day. Reactions by participating physicians are described in the            additional patient slots during the week, ability to handle emer-
next section.                                                              gency treatments without upsetting the schedule, and ability
                                                                           to finish the day earlier. Although each practice has a different
Consideration and Purchase                                                 philosophy on how to spend that time, they were unanimous in
    Customers interviewed described a strong out of box experi-            what it offered, as expressed by Dr. Lehr: “I can breathe during
ence when relating to their first impressions using the system.            my workday.”
Drs. Lehr and Moinfar were impressed with the short learning
curve to perform a PRP. Dr. Lazarus said he was simply “blown              2. Patient preference The fast procedure time has led to
away” with how comfortable the Pascal was for the patient and              patient reports of little or no pain with laser procedures, and
immediately saw practice-building potential for the technology.            use of the Pascal has significantly reduced the need for ret-
Mr. Canady polled the practice’s retina specialists, whom he               robulbar blocks prior to doing PRP treatment (See Figure 3).
described as skeptical until the moment they actually performed            This is of huge benefit to gaining patient compliance, espe-
a procedure. “One admitted to me that he never would have                  cially among diabetics at risk of losing their vision. “Once
guessed the laser could do what it does, while another was                 patients saw the big needle, they didn’t want it,” explained
emphatic in saying, ‘if the other doctors don’t vote it in, I’ll buy       Dr. Ysasaga. “I asked myself, ‘what would I want?’ and
it myself.’”                                                               the answer was simple: no needle at all.” According to Dr.
    Collectively, these users report that the deciding factor for          Lazarus, “the entire process is more palatable to the patient.”
them was the ability to use it in their offices. “You just have            He further added, “I am more comfortable providing treat-
to use it. Once you get it in your office, you won’t go back,”             ment at less advanced stages of retinopathy in accordance
remarked Dr. Ysasaga. His sentiment was echoed by Dr.                      with the recommendations of the ETDRS.”
Lazarus: “I went from being a complete skeptic to a customer                   Equally important is the convenience factor for patients, who
in one day.”
                                                                              Fig. 3: Increased Efficiency Using PASCAL to Perform PRP

Impact on Practice                                                           Name                                           Efficiency
    From the interviews, impact on the practice could be catego-             Houston Eye Associates                         2x faster
rized in seven distinct areas, each meriting its own description:
                                                                             Magruder Eye Institute                         2-4x faster

                                                                             John Kenyon American Eye Institute             3-4x faster
1. Time for the procedure The overall time to perform a PRP
procedure is significantly reduced, as Pascal’s multiple spot                Southwest Retina Specialists                   5-6x faster
application allows physicians to perform their laser procedures
anywhere from two- to six-times faster than using the conven-              can receive in a single session what used to take two or three
tional single-spot approach (see Figures 2 and 5). The variability         sessions. “For patients that drive several hours to see us, this is a
                                                                           big deal,” said Dr. Ysasaga. Other practices believe wholeheart-
            Fig. 2: Percent of PRP Patients Requiring
                  Retrobulbar Block Prior to PRP                           edly that condensing the number of treatment sessions means
                                                                           greater compliance and, ultimately, more preserved vision.
  Name                       Conventional Laser     PASCAL Laser

  Houston Eye Associates           >50%                 0%
                                                                           3. Impact on revenue and ROI While physicians use different
  Magruder Eye Institute           >70%                <10%                scales for measuring return-on-investment (ROI) for the prac-
  John Kenyon American             10%                  0%                 tice, every practice interviewed has experienced a clear financial
  Eye Institute
                                                                           advantage. Houston Eye Associates, according to Mr. Canady,
  Southwest Retina                  10%                 0%                 amortizes equipment purchases over a five-year horizon but
  Specialists
                                                                           expects a quick payoff from the Pascal. Drs. Lehr and Moinfar,

                                                                       2
whose practice performs 20 or more laser sessions per week,                5. Staff Morale All practices indicated that staff is highly
saw an immediate boost in efficiency using the Pascal. The laser           accepting of the technology because it helps maintain control of
schedule previously included many repeat (i.e., 2nd or 3rd ses-            the daily schedule and keeps the clinic running smoothly. “Our
sion) visits to complete the treatment. The Pascal technology              staff loves it because they don’t have to sell the patient on use
has enabled their practice to add 2-3 new clinic spots per day,            of anesthetic block,” noted Dr. Lehr. This improved time man-
which translates to $50,000 - $75,000 of incremental revenue               agement translates into doctors and staff being able to avoid
per year. In their view, the Pascal pays for itself in 1 to 1½             the crisis mode that typically hits with lengthy laser sessions or
years. “Now, I’d much rather be in the office doing PRPs than              emergency patients.
at the hospital doing vitrectomies,” added Dr. Lehr.
    Dr. Lazarus provided data that showed the effect of Pascal             6. Increased Efficacy Although larger studies are needed to
on his practice in the first 90 days after acquiring the technology.       confirm their findings, each of the physicians believes the Pascal
In the quarter immediately preceding use of the technology, Dr.            is generating better outcomes due to less energy being used
Lazarus performed 36 PRPs. In the first quarter using the Pascal,          (leading to less thermal bloom and less collateral damage) and
he did 74 PRPs, more than double the prior quarter. This was               the ability to perform a complete treatment (because of a more
the result of being more aggressive in his treatment due to less           compliant patient). The potential side effects from traditional
resistance (as described earlier) and from increased volume due            PRP have kept retinal specialists from treating sooner. “There
to his merger with an anterior segment practice that had previ-            will likely be less reluctance,” predicts Dr. Lazarus, based on
ously referred out its retinal laser procedures (see Figure 4). The        his clinical impression that the side effect profile will be signifi-
end result is a doubling of volume and revenue for what had                cantly reduced.
been a time consuming procedure. This was achieved by a single
physician and without the need to increase staff.                          7. Decreased Risk Clinically, Drs. Lehr and Moinfar stress that
                                                                           the Pascal laser has helped them improve care by eliminating
  Fig. 4: PASCAL's Impact on Revenue: Howard Lazarus, MD                   the gaps between sessions, which only increase the risk of fur-
                                                                           ther deterioration due to vascular growth, at times then leading
  Data from consecutive 90-day periods                                     to more invasive (and hospital-based) vitrectomy. Further, they
  PRP Procedure                     Volume            Revenue              believe strongly that the “ninety-first day” approach used by
  Before Pascal & Pre Merger             36           $45,000
                                                                           some clinicians to delay repeat sessions until they can be reim-
                                                                           bursed is “not treating patients fairly. And, patients don’t like to
  With Pascal & Post Merger              74           $91,200
                                                                           come back.”
  Delta                              +38             +$46,200                  Another reduced risk is in the form of litigation from the
                                                                           use of retrobulbar blocks. This is a salient issue for Houston
    When Dr. Ysasaga first got the laser, he began doing side-             Eye Associates, which has been at odds with anesthesiologists
by-side comparisons to help assess ROI but then stopped and                over the classification of a block as in-office anesthesia. Use of
knew, “this is obviously a better laser for my practice and my             the Pascal has helped them sidestep the entire potential conflict;
patients.”                                                                 their experience to date has not shown the need to administer a
                                                                           block by any of the four retina specialists in the practice.
4. The WOW Factor Once limited to describing the immediate
reaction of a LASIK patient, the concept of a WOW Factor
seems to apply to the presence of Pascal in the practice. “The
doctors love it,” proclaimed Mr. Canady. “There’s no com-
parison between the older technology and what this offers.”
Physicians remarked that patients who have prior conventional
treatment and now have it with Pascal will ask, “you’re done?”
Referring physicians are noticing as well. “You start getting
calls,” commented Dr. Ysasaga. Added Dr. Moinfar, “we
demonstrated this to a visiting optometrist and he was over-
whelmed by what we could accomplish.”

                                                                       3
Summary and Discussion                                                         both physician and patient in terms of time to complete a PRP
     The dramatic rise in incidence of ophthalmic diseases such                treatment. Conventional lasers typically require 2-3 sessions of
as diabetic retinopathy requires innovation of new and better                  15 minutes each to complete a PRP treatment. With the Pascal
tools that allow physicians just to keep up. PRP is a good exam-               photocoagulator, a treatment can be completed in a single ses-
ple of a standard procedure that was in need of innovation; in                 sion lasting 6 to 10 minutes.
this case, that has come in the form of a much-improved deliv-                      The Pascal is already proving itself by having a major
ery system that drastically cuts down on the time required to                  impact on improving one of the most common and arduous
perform the procedure. The time savings offered by the Pascal                  tasks in the daily regimen of a retina practice. The improved
Photocoagulator have created a host of benefits to the physi-                  patient comfort Motion Required to Complete Pascal is key in
                                                                                 Fig. 6: Time &
                                                                                                and time savings achieved by a PRP Treatment
cian, patient, and practice.                                                                              Conventional Laser         Pascal Laser
     The practices interviewed for this report represent medical                 # of Sessions                     2.5                     1
specialists with busy retina practices who strive to give the best
                                                                                 Total time                   37.5 minutes           6-10 minutes
care possible in preserving sight for their patients. What is clear
from the interviews is that the use of Pascal radically changes                  Reimbursement                  $850-900               $850-900

the way patients who require panretinal photocoagulation can
be managed.                                                                    demonstrating a rapid payback for many practices. We look for-
     The experiences of the interviewees and other retina-based                ward to conducting a larger scale survey in the future as more
practices were used to create pro-forma analyses that assess                   practices acquire this technology.
the affordability of the device as defined by how long it would
                                                                               Sources:
take to recoup the capital investment. The first analysis (shown               Blumenkranz, Mark S. et al., Semiautomated Patterned Scanning Laser for
in Figure 5) shows the impact of creating additional capacity                  Retinal Photocoagulation, Retina Volume 26, Number 9
(ie, time in the schedule) due to Pascal. Time calculations were
based on conventional laser sessions across a variety of proce-
dures typically requiring 15 minutes; each experience among
Pascal users shows similar work being performed in 3 minutes.
Using a range of 10 to 40 laser sessions per month yields a pay-
back period of under 3 years for a conservative case and under
1 year for an aggressive case.
     The second analysis (see Pro Forma ROI the impact on
                       Fig. 5: Figure 6) shows


  Key Assumptions and Variables
  Retina Patient Visit: $250 average bill
  Patients scheduled per hour: 6
  Revenue per Hour: $1,500
  Single Session time for performing retinal laser procedures:
      Conventional laser: 15 minutes | PASCAL laser: 3 minutes

  Practice Volume Scenario                 "Conservative"   "Aggressive"

  # of laser sessions per month                   10            40

  Time savings per session                    12 minutes     12 minutes

  Total time saved per month                 120 minutes    480 minutes

  Available capacity for additional             $3,000        $12,000
  Revenue @ $1,500 per hour

  Payback period for PASCAL                  31.7 months     7.9 months
  ($95,000 capital expense)




© Copyright 2007, SM2 Consulting. All rights reserved.

                                                                           4

More Related Content

PDF
Ck worth a second look
PDF
Rheumatology Consultants Improve Efficiency And Responsiveness To Referring P...
PPT
Going Lean in Health Care
PDF
Optos a breakthrough in diagnostic imaging for the ophthalmic practice
PDF
Strategies For Patient Flow
PDF
Improving Emergency Room Efficiency & Service
PDF
Er discrepancy tracking_wht304
PDF
Sync Final
Ck worth a second look
Rheumatology Consultants Improve Efficiency And Responsiveness To Referring P...
Going Lean in Health Care
Optos a breakthrough in diagnostic imaging for the ophthalmic practice
Strategies For Patient Flow
Improving Emergency Room Efficiency & Service
Er discrepancy tracking_wht304
Sync Final

What's hot (10)

PDF
PPTX
Health Data Science Seminar Series
DOCX
Quality Improvement paper
PDF
The marketing challenges of customized ablation
PDF
Toolkit for bed managers
PDF
Michigan Cornea Consultants Significantly Reduces Costs And Improves Responsi...
PDF
Modelfor Improvement
PDF
Fast and Efficient Practice: The Emergency Department Clinician on the Emerge...
PDF
Sync Presentation Wei
PPTX
Can scan final 2012 berkeley
Health Data Science Seminar Series
Quality Improvement paper
The marketing challenges of customized ablation
Toolkit for bed managers
Michigan Cornea Consultants Significantly Reduces Costs And Improves Responsi...
Modelfor Improvement
Fast and Efficient Practice: The Emergency Department Clinician on the Emerge...
Sync Presentation Wei
Can scan final 2012 berkeley
Ad

Viewers also liked (14)

PDF
Telephone improvement project a skills assessment of refractive surgery provi...
PDF
Tipping the market in your favor
PPTX
Lx startup sampling y yfeb12
PDF
Closing the gap in refractive surgery how financing is perceived by lasik pat...
PDF
Head-to-Head Comparative Study of Two Optical Biometric Devices in Modern Cat...
PDF
How perceptions of money and pricing influence demand for refractive surgery
PDF
Case studies on waterlase in today's dental practice
PDF
It's time to invest
PDF
Combining placido and oct imaging technologies bringing diagnostic power to c...
PDF
Head-to-Head Comparative Study of Two Optical Biometric Devices in Modern Cat...
PPTX
L2 calc stats 08feb12
PPTX
L2 more on questions using their work 07feb12
PDF
Mathematics for economics
PPTX
London olympics 2012
Telephone improvement project a skills assessment of refractive surgery provi...
Tipping the market in your favor
Lx startup sampling y yfeb12
Closing the gap in refractive surgery how financing is perceived by lasik pat...
Head-to-Head Comparative Study of Two Optical Biometric Devices in Modern Cat...
How perceptions of money and pricing influence demand for refractive surgery
Case studies on waterlase in today's dental practice
It's time to invest
Combining placido and oct imaging technologies bringing diagnostic power to c...
Head-to-Head Comparative Study of Two Optical Biometric Devices in Modern Cat...
L2 calc stats 08feb12
L2 more on questions using their work 07feb12
Mathematics for economics
London olympics 2012
Ad

Similar to Feedback from early users of the pascal photocoagulator (20)

PDF
Using real time feedback during cataract surgery to improve refractive outcomes
PDF
Using real time feedback during cataract surgery to improve refractive outcom...
PDF
Abg drago sept-oct05
PDF
Insight Magazine Interview with Dan Reinstein
PDF
Abg clin rt_cr_nov-dec05
PDF
IntraLase Bladeless LASIK Brochure
PDF
EyeWorld Asia Pacific Association of Ophthalmologists Meeting - 09192010
PDF
Decision time
PDF
Eye World Quotes Dr. Maino Extensively
PDF
Roots international magazine of endodontology vol 9 issue 4 2013
PDF
Stop the insanity
PDF
NY City Lasik
PDF
Canaloplasty The Keys to Optimizing Patients' Outcomes
PDF
Case Study: Advanced analytics in healthcare using unstructured data
PDF
Minding your bedside manners
PDF
Integrates McKesson PACS with Nuance Voice to Reduce Report TATs and Improve ...
PPTX
LasikPLUS Oakbrook Dr. Horn
PDF
How conductive keratoplasty is impacting the presbyopic practice
PPTX
Dental lasers
PDF
Wavelength March 2014 Volume 18 No. 1
Using real time feedback during cataract surgery to improve refractive outcomes
Using real time feedback during cataract surgery to improve refractive outcom...
Abg drago sept-oct05
Insight Magazine Interview with Dan Reinstein
Abg clin rt_cr_nov-dec05
IntraLase Bladeless LASIK Brochure
EyeWorld Asia Pacific Association of Ophthalmologists Meeting - 09192010
Decision time
Eye World Quotes Dr. Maino Extensively
Roots international magazine of endodontology vol 9 issue 4 2013
Stop the insanity
NY City Lasik
Canaloplasty The Keys to Optimizing Patients' Outcomes
Case Study: Advanced analytics in healthcare using unstructured data
Minding your bedside manners
Integrates McKesson PACS with Nuance Voice to Reduce Report TATs and Improve ...
LasikPLUS Oakbrook Dr. Horn
How conductive keratoplasty is impacting the presbyopic practice
Dental lasers
Wavelength March 2014 Volume 18 No. 1

More from SM2 Strategic (20)

PDF
The EHR Jungle: Survival of the Fittest
PDF
When fear is the factor
PDF
What if marketing were run like a clinical study
PDF
Wavefront guided custom cataract surgery
PDF
Turn your practice inside out
PDF
Top 10 marketing mistakes by refractive surgeons
PDF
The wii and mii
PDF
The whoops factor why refractive surgeons need to take a much closer look at ...
PDF
The secret to success at starbucks
PDF
The purpose of advertising
PDF
The lasik farmer
PDF
The iol master and its role in modern cataract surgery
PDF
The experience is the marketing
PDF
The buck stops here
PDF
The art of customer service
PDF
Telephone improvement project–year 2 ongoing assessment of refractive surgery...
PDF
Team building for success
PDF
Retail pricing in refractive surgery part iii
PDF
Retail pricing in refractive surgery part ii
PDF
Refractive surgeons and the x factor
The EHR Jungle: Survival of the Fittest
When fear is the factor
What if marketing were run like a clinical study
Wavefront guided custom cataract surgery
Turn your practice inside out
Top 10 marketing mistakes by refractive surgeons
The wii and mii
The whoops factor why refractive surgeons need to take a much closer look at ...
The secret to success at starbucks
The purpose of advertising
The lasik farmer
The iol master and its role in modern cataract surgery
The experience is the marketing
The buck stops here
The art of customer service
Telephone improvement project–year 2 ongoing assessment of refractive surgery...
Team building for success
Retail pricing in refractive surgery part iii
Retail pricing in refractive surgery part ii
Refractive surgeons and the x factor

Recently uploaded (20)

PPTX
Approach to chest pain, SOB, palpitation and prolonged fever
PPTX
Critical Issues in Periodontal Research- An overview
PPTX
NUCLEAR-MEDICINE-Copy.pptxbabaabahahahaahha
PPTX
SHOCK- lectures on types of shock ,and complications w
PPTX
abgs and brain death dr js chinganga.pptx
PDF
OSCE Series ( Questions & Answers ) - Set 6.pdf
PPTX
CARDIOVASCULAR AND RENAL DRUGS.pptx for health study
PPT
Infections Member of Royal College of Physicians.ppt
PPTX
ANESTHETIC CONSIDERATION IN ALCOHOLIC ASSOCIATED LIVER DISEASE.pptx
PPT
nephrology MRCP - Member of Royal College of Physicians ppt
PDF
OSCE SERIES ( Questions & Answers ) - Set 3.pdf
PPTX
Physiology of Thyroid Hormones.pptx
PPTX
Hearthhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
PPT
neurology Member of Royal College of Physicians (MRCP).ppt
PPTX
NRP and care of Newborn.pptx- APPT presentation about neonatal resuscitation ...
PPTX
Reading between the Rings: Imaging in Brain Infections
PPTX
Post Op complications in general surgery
PPT
Rheumatology Member of Royal College of Physicians.ppt
PPTX
HYPERSENSITIVITY REACTIONS - Pathophysiology Notes for Second Year Pharm D St...
PPTX
ROJoson PEP Talk: What / Who is a General Surgeon in the Philippines?
Approach to chest pain, SOB, palpitation and prolonged fever
Critical Issues in Periodontal Research- An overview
NUCLEAR-MEDICINE-Copy.pptxbabaabahahahaahha
SHOCK- lectures on types of shock ,and complications w
abgs and brain death dr js chinganga.pptx
OSCE Series ( Questions & Answers ) - Set 6.pdf
CARDIOVASCULAR AND RENAL DRUGS.pptx for health study
Infections Member of Royal College of Physicians.ppt
ANESTHETIC CONSIDERATION IN ALCOHOLIC ASSOCIATED LIVER DISEASE.pptx
nephrology MRCP - Member of Royal College of Physicians ppt
OSCE SERIES ( Questions & Answers ) - Set 3.pdf
Physiology of Thyroid Hormones.pptx
Hearthhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
neurology Member of Royal College of Physicians (MRCP).ppt
NRP and care of Newborn.pptx- APPT presentation about neonatal resuscitation ...
Reading between the Rings: Imaging in Brain Infections
Post Op complications in general surgery
Rheumatology Member of Royal College of Physicians.ppt
HYPERSENSITIVITY REACTIONS - Pathophysiology Notes for Second Year Pharm D St...
ROJoson PEP Talk: What / Who is a General Surgeon in the Philippines?

Feedback from early users of the pascal photocoagulator

  • 1. Feedback from Early Users of the PASCAL® Photocoagulator 8 Shareef Mahdavi • SM2 Consulting • Pleasanton, CA 7 Along with the aging population and rising prevalence of Priced higher than a conventional laser, Pascal offers a new ocular disease, technologies are being developed to give value proposition for physicians treating the retina to consider. clinicians new and better tools to treat patients. As part of SM2 interviewed four practices who were among the first ongoing evaluation of these technologies and their impact, to purchase the Pascal system in an attempt to learn how this SM2 Consulting was asked by Optimedica Corporation (Santa impacts the practice from multiple perspectives. This report Clara, CA) to interview a sample of practices that have summarizes their insights and, wherever possible, provides adopted the Pascal system for use in commonly performed quantifiable metrics on changes to practice patterns from this retinal laser procedures such as pan retinal photocoagulation new technology. The interview was open-ended, allowing these (PRP), grid and focal treatment. Findings from those inter- users (see Figure 1) to describe what the impact of Pascal on views are presented here as a means of helping physicians their daily practice has been like since acquiring the technology. considering the technology to better understand and appreci- ate the impact this technology is making in practices. Awareness and Interest in Pascal Most physicians become aware of advances in technology Introduction through lectures, articles, or promotional activities by manu- Ophthalmic use of lasers dates back to the 1960s, with facturers. In the case of Pascal, a paper by Mark Blumenkranz, many of the first applications developed for use on the retina. MD et al, one of the inventors of the technology, was published PRP has remained a standard for decades in treating and pre- in March 2006 issue of Retina and referenced during the inter- serving the vision of patients suffering from diabetic retinopa- views. thy. Until recently, all lasers employed a single-spot approach: Dr. John Lehr had read that article, saw an online demo on one foot pedal depression, one shot to the retina, requiring the company’s website, and wanted to try it. “Once I under- physicians to spread out the PRP procedure over multiple ses- stood how it worked, I thought ‘this could be great for my sions in order to achieve a complete treatment of 1,200 or more patients.’” burns. When Dr. Eddie Ysasaga heard about the technology, he In June 2006, Optimedica Corporation began shipping its knew he wanted to try it. “We serve the Texas Panhandle from Pascal (Pattern Scan Laser) Photocoagulator for commercial use, Amarillo, and many patients come from several hours away. offering for the first time a new delivery system using a mul- The concept of doing treatment in a single session was power- tiple-spot pattern that can be scanned to the retina with a single ful: “Diabetic patients don’t like to come back.” depression of the footswitch, up to 56 spots in less than 620ms. Other areas of interest described the improved reliability of a solid-state laser, potential time savings and ability to see more Fig. 1: Date of Acquisition patients and/or end the workday earlier. # of Retina When Initially skeptical, Dr. Howard Lazarus told the sales repre- Name City Specialists Acquired Houston Eye Associates Houston, TX 4 12/2006 sentative, “If you want to waste your time, bring it by. There’s Rick Canady, no way I’d spend that amount of money on a laser.” Executive Administrator Rick Canady, Executive Administrator for Houston Eye Magruder Eye Institute Orlando, FL 3 7/2006 Associates, concurred with the initial reaction to the cost of John Lehr, MD and Nader Moinfar, MD the system. His practice sees 12,000 patients per month with 32 ophthalmologists (4 retina specialists) at 12 locations. With John Kenyon American Eye Institute Louisville, KY 1 11/2006 practice revenue growing at least 10% in each of the past 6 Howard Lazarus, MD years, Mr. Canady is continually seeking ways to make the Southwest Retina Amarillo, TX 2 7/2006 practice more productive, which was the attraction of the Pascal Specialists system. “When we amortize this,”he noted, “giving back 10 Eddie Ysasaga, MD minutes on each procedure to the doctor would add up, espe- 1
  • 2. cially given how many they do each day.” in how much faster may be attributed to surgeon experience. While capital expenditures can be a critical factor in the “I’m changing my patterns and technique and am able to com- decision process to acquire technology, all four practices pro- plete the treatment even faster than when I started with this ceeded with scheduling an onsite demonstration and evaluation technology,” commented Dr. Ysasaga. of the laser platform with the ability to treat patients during the This time savings can be realized in one or more ways: day. Reactions by participating physicians are described in the additional patient slots during the week, ability to handle emer- next section. gency treatments without upsetting the schedule, and ability to finish the day earlier. Although each practice has a different Consideration and Purchase philosophy on how to spend that time, they were unanimous in Customers interviewed described a strong out of box experi- what it offered, as expressed by Dr. Lehr: “I can breathe during ence when relating to their first impressions using the system. my workday.” Drs. Lehr and Moinfar were impressed with the short learning curve to perform a PRP. Dr. Lazarus said he was simply “blown 2. Patient preference The fast procedure time has led to away” with how comfortable the Pascal was for the patient and patient reports of little or no pain with laser procedures, and immediately saw practice-building potential for the technology. use of the Pascal has significantly reduced the need for ret- Mr. Canady polled the practice’s retina specialists, whom he robulbar blocks prior to doing PRP treatment (See Figure 3). described as skeptical until the moment they actually performed This is of huge benefit to gaining patient compliance, espe- a procedure. “One admitted to me that he never would have cially among diabetics at risk of losing their vision. “Once guessed the laser could do what it does, while another was patients saw the big needle, they didn’t want it,” explained emphatic in saying, ‘if the other doctors don’t vote it in, I’ll buy Dr. Ysasaga. “I asked myself, ‘what would I want?’ and it myself.’” the answer was simple: no needle at all.” According to Dr. Collectively, these users report that the deciding factor for Lazarus, “the entire process is more palatable to the patient.” them was the ability to use it in their offices. “You just have He further added, “I am more comfortable providing treat- to use it. Once you get it in your office, you won’t go back,” ment at less advanced stages of retinopathy in accordance remarked Dr. Ysasaga. His sentiment was echoed by Dr. with the recommendations of the ETDRS.” Lazarus: “I went from being a complete skeptic to a customer Equally important is the convenience factor for patients, who in one day.” Fig. 3: Increased Efficiency Using PASCAL to Perform PRP Impact on Practice Name Efficiency From the interviews, impact on the practice could be catego- Houston Eye Associates 2x faster rized in seven distinct areas, each meriting its own description: Magruder Eye Institute 2-4x faster John Kenyon American Eye Institute 3-4x faster 1. Time for the procedure The overall time to perform a PRP procedure is significantly reduced, as Pascal’s multiple spot Southwest Retina Specialists 5-6x faster application allows physicians to perform their laser procedures anywhere from two- to six-times faster than using the conven- can receive in a single session what used to take two or three tional single-spot approach (see Figures 2 and 5). The variability sessions. “For patients that drive several hours to see us, this is a big deal,” said Dr. Ysasaga. Other practices believe wholeheart- Fig. 2: Percent of PRP Patients Requiring Retrobulbar Block Prior to PRP edly that condensing the number of treatment sessions means greater compliance and, ultimately, more preserved vision. Name Conventional Laser PASCAL Laser Houston Eye Associates >50% 0% 3. Impact on revenue and ROI While physicians use different Magruder Eye Institute >70% <10% scales for measuring return-on-investment (ROI) for the prac- John Kenyon American 10% 0% tice, every practice interviewed has experienced a clear financial Eye Institute advantage. Houston Eye Associates, according to Mr. Canady, Southwest Retina 10% 0% amortizes equipment purchases over a five-year horizon but Specialists expects a quick payoff from the Pascal. Drs. Lehr and Moinfar, 2
  • 3. whose practice performs 20 or more laser sessions per week, 5. Staff Morale All practices indicated that staff is highly saw an immediate boost in efficiency using the Pascal. The laser accepting of the technology because it helps maintain control of schedule previously included many repeat (i.e., 2nd or 3rd ses- the daily schedule and keeps the clinic running smoothly. “Our sion) visits to complete the treatment. The Pascal technology staff loves it because they don’t have to sell the patient on use has enabled their practice to add 2-3 new clinic spots per day, of anesthetic block,” noted Dr. Lehr. This improved time man- which translates to $50,000 - $75,000 of incremental revenue agement translates into doctors and staff being able to avoid per year. In their view, the Pascal pays for itself in 1 to 1½ the crisis mode that typically hits with lengthy laser sessions or years. “Now, I’d much rather be in the office doing PRPs than emergency patients. at the hospital doing vitrectomies,” added Dr. Lehr. Dr. Lazarus provided data that showed the effect of Pascal 6. Increased Efficacy Although larger studies are needed to on his practice in the first 90 days after acquiring the technology. confirm their findings, each of the physicians believes the Pascal In the quarter immediately preceding use of the technology, Dr. is generating better outcomes due to less energy being used Lazarus performed 36 PRPs. In the first quarter using the Pascal, (leading to less thermal bloom and less collateral damage) and he did 74 PRPs, more than double the prior quarter. This was the ability to perform a complete treatment (because of a more the result of being more aggressive in his treatment due to less compliant patient). The potential side effects from traditional resistance (as described earlier) and from increased volume due PRP have kept retinal specialists from treating sooner. “There to his merger with an anterior segment practice that had previ- will likely be less reluctance,” predicts Dr. Lazarus, based on ously referred out its retinal laser procedures (see Figure 4). The his clinical impression that the side effect profile will be signifi- end result is a doubling of volume and revenue for what had cantly reduced. been a time consuming procedure. This was achieved by a single physician and without the need to increase staff. 7. Decreased Risk Clinically, Drs. Lehr and Moinfar stress that the Pascal laser has helped them improve care by eliminating Fig. 4: PASCAL's Impact on Revenue: Howard Lazarus, MD the gaps between sessions, which only increase the risk of fur- ther deterioration due to vascular growth, at times then leading Data from consecutive 90-day periods to more invasive (and hospital-based) vitrectomy. Further, they PRP Procedure Volume Revenue believe strongly that the “ninety-first day” approach used by Before Pascal & Pre Merger 36 $45,000 some clinicians to delay repeat sessions until they can be reim- bursed is “not treating patients fairly. And, patients don’t like to With Pascal & Post Merger 74 $91,200 come back.” Delta +38 +$46,200 Another reduced risk is in the form of litigation from the use of retrobulbar blocks. This is a salient issue for Houston When Dr. Ysasaga first got the laser, he began doing side- Eye Associates, which has been at odds with anesthesiologists by-side comparisons to help assess ROI but then stopped and over the classification of a block as in-office anesthesia. Use of knew, “this is obviously a better laser for my practice and my the Pascal has helped them sidestep the entire potential conflict; patients.” their experience to date has not shown the need to administer a block by any of the four retina specialists in the practice. 4. The WOW Factor Once limited to describing the immediate reaction of a LASIK patient, the concept of a WOW Factor seems to apply to the presence of Pascal in the practice. “The doctors love it,” proclaimed Mr. Canady. “There’s no com- parison between the older technology and what this offers.” Physicians remarked that patients who have prior conventional treatment and now have it with Pascal will ask, “you’re done?” Referring physicians are noticing as well. “You start getting calls,” commented Dr. Ysasaga. Added Dr. Moinfar, “we demonstrated this to a visiting optometrist and he was over- whelmed by what we could accomplish.” 3
  • 4. Summary and Discussion both physician and patient in terms of time to complete a PRP The dramatic rise in incidence of ophthalmic diseases such treatment. Conventional lasers typically require 2-3 sessions of as diabetic retinopathy requires innovation of new and better 15 minutes each to complete a PRP treatment. With the Pascal tools that allow physicians just to keep up. PRP is a good exam- photocoagulator, a treatment can be completed in a single ses- ple of a standard procedure that was in need of innovation; in sion lasting 6 to 10 minutes. this case, that has come in the form of a much-improved deliv- The Pascal is already proving itself by having a major ery system that drastically cuts down on the time required to impact on improving one of the most common and arduous perform the procedure. The time savings offered by the Pascal tasks in the daily regimen of a retina practice. The improved Photocoagulator have created a host of benefits to the physi- patient comfort Motion Required to Complete Pascal is key in Fig. 6: Time & and time savings achieved by a PRP Treatment cian, patient, and practice. Conventional Laser Pascal Laser The practices interviewed for this report represent medical # of Sessions 2.5 1 specialists with busy retina practices who strive to give the best Total time 37.5 minutes 6-10 minutes care possible in preserving sight for their patients. What is clear from the interviews is that the use of Pascal radically changes Reimbursement $850-900 $850-900 the way patients who require panretinal photocoagulation can be managed. demonstrating a rapid payback for many practices. We look for- The experiences of the interviewees and other retina-based ward to conducting a larger scale survey in the future as more practices were used to create pro-forma analyses that assess practices acquire this technology. the affordability of the device as defined by how long it would Sources: take to recoup the capital investment. The first analysis (shown Blumenkranz, Mark S. et al., Semiautomated Patterned Scanning Laser for in Figure 5) shows the impact of creating additional capacity Retinal Photocoagulation, Retina Volume 26, Number 9 (ie, time in the schedule) due to Pascal. Time calculations were based on conventional laser sessions across a variety of proce- dures typically requiring 15 minutes; each experience among Pascal users shows similar work being performed in 3 minutes. Using a range of 10 to 40 laser sessions per month yields a pay- back period of under 3 years for a conservative case and under 1 year for an aggressive case. The second analysis (see Pro Forma ROI the impact on Fig. 5: Figure 6) shows Key Assumptions and Variables Retina Patient Visit: $250 average bill Patients scheduled per hour: 6 Revenue per Hour: $1,500 Single Session time for performing retinal laser procedures: Conventional laser: 15 minutes | PASCAL laser: 3 minutes Practice Volume Scenario "Conservative" "Aggressive" # of laser sessions per month 10 40 Time savings per session 12 minutes 12 minutes Total time saved per month 120 minutes 480 minutes Available capacity for additional $3,000 $12,000 Revenue @ $1,500 per hour Payback period for PASCAL 31.7 months 7.9 months ($95,000 capital expense) © Copyright 2007, SM2 Consulting. All rights reserved. 4