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  The$New$Metrics$of$Sustainable$Business$


Product$Sustainability$Metrics:$
Closing$the$Buyer$Supplier$Gap$
Libby$Bernick,$Vice$President,$TerraChoice$
$
Product Sustainability Metrics: Closing
the Buyer Supplier Gap

Libby Bernick
October 24, 2011

Wharton  IGEL  Sustainable  Life  Media  Event  “Redefining  
Value:    The  New  Metrics  of  Sustainable  Business”


                                                     www.terrachoice.com
UL Environment
    Helping  to  grow  the  world’s  most  sustainable  companies




                                                     Capture
                                                     Market
                                  Provide Trust &    Value
                                  Transparency

            Understand                              Environmental Marketing &
                                                         Communications
            Sustainability


•   Market Research and Positioning
•   Product & Supply Chain Strategies
•   Sustainable Product Development and                         www.terrachoice.com
    Launch                                EPDs
Product Sustainability Metrics: Closing
the Buyer Supplier Gap


            Trends and Emerging Issues


            Buyer Supplier Gap


            Possible Solutions
Market Drivers: Research and Info
Sources
                        Consumer Products. Annual
                        surveys in Canadian & US retail
                        stores, 2007 – 2010.



                        Approx. 70 product categories.
                        Ongoing surveys of federal, state and
                        provincial procurement agencies,
                        Canada & US.




                        20 largest global retailers, survey &
                        analysis of sustainable product
                        procurement programs. Stocking the
                        Shelves with Green, 2010, Bernick,
                        et al.
Greener retail world
Retailers’  Sustainable  Procurement  
Programs
 Scope of Study
 •   25 global retailers
 •   50 procurement programs

 Key Findings
 •   “Tell  me”  is  now  “show  me”
 •   1/3 programs target packaging
 •   25% of retailer programs include a
     product-related performance
     standard
 •   Green private label upsurge

 Emerging Issues
 •   Sustainability = Health
 •   Transparency and traceability
 •   Retailers publicly reporting on targets
     for greener product sourcing

                                               Source: Stocking the Shelves with Green, 2010,
                                                   Bernick and Guth, Five Winds International.
Institutional Procurement Trends


   GSA Strategically Sustainable




                 ?
Product Metrics Mosh Pit
                             Many Great Approaches!
 Sustainable Apparel Coalition
                                                           Institutional
                                                           Purchasing Value
                                                           Chain




                                             Multi-
                                           attribute,
                                           Life cycle        Retail Value Chain
                                            thinking
   Procurement Sustainability Initiative




                                                        Building
                                                        Systems
Consumers are concerned about social,
environmental, and economic issues
Consumers are looking for green
[Slidecast] Best Practices in Product Metrics
Buyer Supplier Gap

                               Single attributes, single
Multi-attribute
                                  life cycle phases
Full life cycle
                                 “Safe”    “Local”
“Greener”                      “Energy  saving  ($)”



 Suppliers        B2B Buyers      Consumers
Sustainability Metrics Maturity
                                                                                                           Leadership = Science
                                                                                                               + Marketing

                                                                                                                 Optimized

                                Enterprise Level           Product Level
                                                                                         Managed

                                                         Market Driven

                                    Initial

          Scope                 Enterprise, corporate      Market-driven               Strategic brands or      All brands, all business
                                        level                 brands                     business units                  units
   Product Attributes                                      Single attributes           Risks & Hot Spots       All Environmental, Social,
(water, waste, carbon, etc.)                                                                                       & Safety Attributes
Product Life Cycle Stages                               Single life cycle stages     Value Chain Risks & Hot    Full product life cycle,
      (raw materials,                                                                        Spots                  cradle to grave
manufacturing, use, disposal)

            KPIs                                                                      Measured, Reported           Goals & Targets
        Marketing                     “green”             Market research             Market segmentation           Value Mapping


                                                                                   Source: UL Environment Terrachoice, 2011
Sustainable Product Framework
Defined Criteria & Metrics
                                      NUMBER OF RESPONSIBLE PRODUCTS
                                      Business Unit A

                                      Business Unit B
      Environmentally
                                      Business Unit C
      Efficient




      Socially Responsible




                               2012                     2015     2020
      Safer
                                Measureable improvement over time
                             Consistent & credible enterprise-wide criteria
Market Translation: Link Product Framework Metrics
to Customer Values




                      • No child labor                         • GreenGuard
    Customer values




                                                                                 Supplier Sustainable
                                                                                      Product Values
                      • Recycled                                 certification
                        Content                                • Supply chain
                      • Workplace                                social
                        health                                   monitoring
                      •…                                       • Optimized
                                                                 packaging
                                                               •…
                                         Translation mapping
Thank you!

Product Sustainability Metrics: Closing the
Buyer Supplier Gap
Libby Bernick
lbernick@terrachoice.com



                                   www.terrachoice.com
Produced$by$




The$New$Metrics$of$Sustainable$Business$
                      $
        $Thank$You$to$Our$Event$Partners$
                      $
                      $$
                      $
                      $
                       $
                       $
                       $
$
                 $
                 $
The$New$Metrics$of$Sustainable$Business$
                 $
                 $
                  $
                  $
                  $
      www.SustainableBrands.com$

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[Slidecast] Best Practices in Product Metrics

  • 2. Product Sustainability Metrics: Closing the Buyer Supplier Gap Libby Bernick October 24, 2011 Wharton  IGEL  Sustainable  Life  Media  Event  “Redefining   Value:    The  New  Metrics  of  Sustainable  Business” www.terrachoice.com
  • 3. UL Environment Helping  to  grow  the  world’s  most  sustainable  companies Capture Market Provide Trust & Value Transparency Understand Environmental Marketing & Communications Sustainability • Market Research and Positioning • Product & Supply Chain Strategies • Sustainable Product Development and www.terrachoice.com Launch EPDs
  • 4. Product Sustainability Metrics: Closing the Buyer Supplier Gap Trends and Emerging Issues Buyer Supplier Gap Possible Solutions
  • 5. Market Drivers: Research and Info Sources Consumer Products. Annual surveys in Canadian & US retail stores, 2007 – 2010. Approx. 70 product categories. Ongoing surveys of federal, state and provincial procurement agencies, Canada & US. 20 largest global retailers, survey & analysis of sustainable product procurement programs. Stocking the Shelves with Green, 2010, Bernick, et al.
  • 7. Retailers’  Sustainable  Procurement   Programs Scope of Study • 25 global retailers • 50 procurement programs Key Findings • “Tell  me”  is  now  “show  me” • 1/3 programs target packaging • 25% of retailer programs include a product-related performance standard • Green private label upsurge Emerging Issues • Sustainability = Health • Transparency and traceability • Retailers publicly reporting on targets for greener product sourcing Source: Stocking the Shelves with Green, 2010, Bernick and Guth, Five Winds International.
  • 8. Institutional Procurement Trends GSA Strategically Sustainable ?
  • 9. Product Metrics Mosh Pit Many Great Approaches! Sustainable Apparel Coalition Institutional Purchasing Value Chain Multi- attribute, Life cycle Retail Value Chain thinking Procurement Sustainability Initiative Building Systems
  • 10. Consumers are concerned about social, environmental, and economic issues
  • 13. Buyer Supplier Gap Single attributes, single Multi-attribute life cycle phases Full life cycle “Safe”    “Local” “Greener” “Energy  saving  ($)” Suppliers B2B Buyers Consumers
  • 14. Sustainability Metrics Maturity Leadership = Science + Marketing Optimized Enterprise Level Product Level Managed Market Driven Initial Scope Enterprise, corporate Market-driven Strategic brands or All brands, all business level brands business units units Product Attributes Single attributes Risks & Hot Spots All Environmental, Social, (water, waste, carbon, etc.) & Safety Attributes Product Life Cycle Stages Single life cycle stages Value Chain Risks & Hot Full product life cycle, (raw materials, Spots cradle to grave manufacturing, use, disposal) KPIs Measured, Reported Goals & Targets Marketing “green” Market research Market segmentation Value Mapping Source: UL Environment Terrachoice, 2011
  • 15. Sustainable Product Framework Defined Criteria & Metrics NUMBER OF RESPONSIBLE PRODUCTS Business Unit A Business Unit B Environmentally Business Unit C Efficient Socially Responsible 2012 2015 2020 Safer Measureable improvement over time Consistent & credible enterprise-wide criteria
  • 16. Market Translation: Link Product Framework Metrics to Customer Values • No child labor • GreenGuard Customer values Supplier Sustainable Product Values • Recycled certification Content • Supply chain • Workplace social health monitoring •… • Optimized packaging •… Translation mapping
  • 17. Thank you! Product Sustainability Metrics: Closing the Buyer Supplier Gap Libby Bernick lbernick@terrachoice.com www.terrachoice.com
  • 18. Produced$by$ The$New$Metrics$of$Sustainable$Business$ $ $Thank$You$to$Our$Event$Partners$ $ $$ $ $ $ $ $
  • 19. $ $ $ The$New$Metrics$of$Sustainable$Business$ $ $ $ $ $ www.SustainableBrands.com$