Fishualization - a group feedback display
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The document discusses the 'fishualization' project aiming to improve the well-being of knowledge workers by providing group feedback on work habits. It highlights the need to address issues like burnout, information overload, and multitasking in the Dutch workforce, which costs approximately 900 million euros annually. The innovative feedback method utilizes modular visualizations and unobtrusive sensors to help employees gain insights and reduce stress while maintaining privacy.
Fishualization - a group feedback display
- 1. Fishualization A group feedback display John Schavemaker, Erik Boertjes, Saskia Koldijk, Leon Wiertz, Suzan Verberne, Maya Sappelli, and Rianne Kaptein TNO, Radboud University, Noldus john.schavemaker@tno.nl http://www.commit-nl.nl/projects/swell-smart-reasoning-systems-for-well-being-at-work-and-at-home
- 2. Recent TNO research (2013) indicates that out of the Dutch workforce of 7.4 million people, 1 million have burn-out complaints and that stress and workload are identified as the main reasons for at least 7% of reported sick leaves with an estimated cost of roughly 900 million euro per year. Problem definition
- 4. Keeping our knowledge workers happy & healthy The SWELL challenge
- 5. • Continuous multitasking, information overload • Work anywhere, anytime • More physical challenges • Possible negative effect on creativity, productivity and health • Self management is key Information Overload Continuous multi tasking Increasing physical challenges Work anytime, anywhere Relevance
- 6. Support self management of knowledge workers to improve their physical and mental well being Goal
- 7. How
- 10. FISHUALIZATION DEMO height = energy level (from user or learned from examples) swimming speed = computer interaction speed height plant = # persons that are doing a specific task (e.g. writing e-mail, editing, browsing, or preparing presentation) change in direction = switching context or task Every fish represents an employee
- 11. User tools
- 13. Group feedback The goal is to enable employees to gain insights into their working habits to reduce stress levels, and increase productivity. The unique feedback approach taken is a social feedback board (fishualization), which gives employees of an entire department feedback. 1. a new and unique intervention 2. reconfigurable and modular visualization 3. modular reasoning components A new way of group feedback SWELL cloud (RabbitMQ) reasoning / aggregation local data visuali zation sensor uLog other sensor sensor uLog other sensor reasoning / aggregation competition: the Frauenhofer Hello.Wall is considered to be ‘informative art’ and more abstract and futuristic... ICT science:- • Interpreting computer activity on the basis of a combination of unobtrusive low-level sensors • Reconfigurable and modular visualization of heterogeneous multi-scale sensor data capturing personal activity • Modular reasoning components for task recognition, context switching and mental load.
- 14. FISH SERVER USER LAPTOPUSER LAPTOP RabbitMQ bus anonymify / aggregation SQL database visualization sensor (uLog) sensor (uLog) anonymify / aggregation LAN port 5672 port 5672 System overview
- 15. Typical data message user id: john device id: 1cdc4a4d-0 keystrokes: 217 mouse movement: 1004 application switches: 5 open application: Word: 15% Outlook: 50% PowerPoint: 0% Explorer: 35%
- 16. Evaluation • Monitoring by camera and microphone • Pre- and post questionnaires • C1: Collective department feedback stimulates social interactions, group awareness and openness, which are all beneficial for well-being at work. • C2: The feedback data is visualized in an intuitive, easily interpretable and appealing way so that it is most effective for gaining insights. • C3: The user’s privacy is warranted, no detailed content information is shared (user’s ‘sensed’ level of privacy is a key factor for acceptance of employees). • C4: Including a subjective variable (energy level) improves the personal awareness of well-being at work and its relations to working patterns.
- 17. Experiments • TNO Media & Network Services, Delft • Thales Research & Technology, Delft Upcoming: • Noldus Information Technology, Wageningen
- 18. Monitoring
- 19. Questionaires
- 21. Responses How to put well-being @ work into practice How to Improve well-being @ work PRE POST