Fosway Group Learning and Talent in the Cloud
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The document discusses the relevance of cloud computing to learning and talent development, highlighting its benefits such as lower costs, reduced IT dependency, and faster innovation. It outlines the shift towards software-as-a-service (SaaS) models among major vendors, with emphasis on the barriers like data protection and customization challenges. Additionally, it raises questions for adopters and suppliers regarding implementation, integration, and customer support in cloud-based systems.
Fosway Group Learning and Talent in the Cloud
- 1. 1 5/19/2016 1© Copyright Fosway Group Limited. All Rights Reserved. Learning and Talent in the Cloud David Wilson, CEO david.Wilson@fosway.com @dwil23
- 2. 2 5/19/2016 2© Copyright Fosway Group Limited. All Rights Reserved. Focus for today What is the Cloud and why is it relevant to L&D? How is the Cloud impacting learning and talent solutions and supply options? What are some of the barriers to Cloud solutions and how can you address them? What impact does the Cloud have on total cost of ownership,integration and innovation? Learning and Talent in the Cloud
- 3. 3 5/19/2016 3© Copyright Fosway Group Limited. All Rights Reserved. Cloud computing defined: Cloud computing is ‘the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet)’.* These services are broadly divided into three categories: Infrastructure-as-a- Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). The name comes from the use of a cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system diagrams. Cloud computing entrusts remote services with a user's data, software and computation. Learning and Talent in the Cloud * Source: Wikipedia
- 4. 4 5/19/2016 4© Copyright Fosway Group Limited. All Rights Reserved. Software-as-a-Service ‘Software that is owned, delivered and managed remotely by one or more providers’ Where: - The application is based on a single set of common code and data definitions - It is consumed in a one-to-many model by all contracted customers - It uses a pay-for-use model or a subscription model based on usage metrics Learning and Talent in the Cloud * Source: Gartner
- 5. 5 5/19/2016 5© Copyright Fosway Group Limited. All Rights Reserved. Single or multi-tenancy? Learning and Talent in the Cloud Single Tenancy Shared Tenancy Multi Tenancy
- 6. 6 5/19/2016 6© Copyright Fosway Group Limited. All Rights Reserved. Learning and Talent in the Cloud
- 7. 7 5/19/2016 7© Copyright Fosway Group Limited. All Rights Reserved. Reasons for Cloud adoption Learning and Talent in the Cloud
- 8. 8 5/19/2016 8© Copyright Fosway Group Limited. All Rights Reserved. learning and talent? So what about… Learning and Talent in the Cloud
- 9. 9 5/19/2016 9© Copyright Fosway Group Limited. All Rights Reserved. Fosway research Learning and Talent in the Cloud ‘SaaS will have a significant impact on the Learning and Talent Systems market, and is a relevant and viable option for Enterprise customers as well as the Mid-Tier market.’ * Software-as-a-Service: Impact on Learning & Talent Systems - Fosway Core Insights, April 2009
- 10. 10 5/19/2016 10© Copyright Fosway Group Limited. All Rights Reserved. Specific drivers Learning and talent often not viewed as strategic or mission- critical targets for IT - Significantly reduces entry costs and resources - Reduces IT resource and overall investment Learning and talent organisation able to control innovation choices directly - Not dependent on IT to enable - Always on the latest version (versionless) with the latest functionality - Avoids version lock-in Learning and Talent in the Cloud
- 11. 11 5/19/2016 11© Copyright Fosway Group Limited. All Rights Reserved. Specific drivers Cloud/SaaS may be a better fit in a fragmented function – especially relevant to Learning - Lower cost of entry for sub-units and in total - But automatically running on a common system - Allows a Federated operating model More than Software - Pre-integrated 3rd Party e-learning catalogues - Global distribution infrastructure - e.g. content acceleration services (such as Akamai) Learning and Talent in the Cloud
- 12. 12 5/19/2016 12© Copyright Fosway Group Limited. All Rights Reserved. Conflicting pressures Learning and Talent in the Cloud Cloud/SaaS Learning and Talent Systems Orientation Model The Pressures that contribute to polarities of On-premise or Cloud/SaaS implementations IT Independence OpEx Focused Service Orientated Fragmented L&D On Premise IT Dependency CapEx Focused Functionality Orientated Centralised L&D Cultural / Process Diversity Cultural / Process Conformity Ease of InnovationLevel of Direct Control
- 13. 13 5/19/2016 13© Copyright Fosway Group Limited. All Rights Reserved. Learning and Talent in the Cloud Cloud/SaaS Force Field Analysis The pressures for deciding on-premise or Cloud implementations The Tipping Point Barriers •Security •Data Protection •Scalability and Performance •Integration with On-Premise Apps •Controlling Upgrades •Inability to Customise Benefits •IT Costs & Economies of Scale •Lower Overheads •Faster Innovation •Community of Interest •Customer Satisfaction Drivers Pressures For Cloud/SaaS Obstacles Pressures Against Cloud/SaaS
- 14. 14 5/19/2016 14© Copyright Fosway Group Limited. All Rights Reserved. Reality today All major Learning and Talent Management Vendors now lead with Cloud based solutions - Estimated to be 75% plus of new business Pure play L&TM Cloud vendors growing fastest at 40-60% per annum Huge market consolidation Learning and Talent in the Cloud Recent L&T Cloud Acquisitions Taleo buys Vurv Kenexa buys BrassRing Taleo buys Learn.com SuccessFactors buys Plateau Lumesse (StepStone) buys MrTed SumTotal buys Softscape SAP buys SuccessFactors Lumesse buys Edvantage Group SalesForce.com buys Rypple Cornerstone buys Sonar6 Kenexa buys OutStart Oracle buys Taleo ADP buys Workscape IBM buys Kenexa…
- 15. 15 5/19/2016 15© Copyright Fosway Group Limited. All Rights Reserved. Questions for adopters Learning and Talent in the Cloud
- 16. 16 5/19/2016 16© Copyright Fosway Group Limited. All Rights Reserved. Questions for corporates All major Learning and Talent Management Vendors now lead with Cloud based solutions - Estimated to be 75% plus of new business Pure play L&TM Cloud vendors growing fastest at 40-60% per annum Huge market consolidation Learning and Talent in the Cloud
- 17. 17 5/19/2016 17© Copyright Fosway Group Limited. All Rights Reserved. Questions for corporates What is the true cost of implementing and managing systems internally? What other systems do I need to integrate with to make a Cloud/SaaS solution viable? Are these located On-Premise or externally? Are multiple systems in use throughout the business? Is there unique functionality that is very specific to your organisation or industry? Which are unlikely to be met by out of the box (On-Premise or Cloud/SaaS)? Learning and Talent in the Cloud
- 18. 18 5/19/2016 18© Copyright Fosway Group Limited. All Rights Reserved. Questions for suppliers How many customers and users? What is size of customer organisations? Can you give me examples of similar customers? How long have they been on your service? Do you provide a multi-tenant solution or single system per customer? - If multi-tenant - How do you handle new releases? What warning do I have of changes to the system? Can I choose not to activate changes in functionality? - What configuration limitations are there for individual customers? - How can I test the changes prior to live implementation? - What happens if platform updates are incompatible with our client estate? - If single tenant - How scalable is each customer instance? What is the largest customer instance you have currently? - How do you handle upgrading customer instances? Can I choose not to upgrade? - What settings cannot be changed at individual customer level? Learning and Talent in the Cloud
- 19. 19 5/19/2016 19© Copyright Fosway Group Limited. All Rights Reserved. Questions for suppliers What experience do you have of integrating with my HR System(s), and my Learning & Talent Systems or content? How do you handle customised requirements? Is customisation possible and how? How might I be impacted by customisations from other customers? What proportion of your revenue comes from Cloud/SaaS? What proportion comes from Professional Services? What is your customer retention percentage on a year on year basis? Is this information independently audited? What is a likely implementation outline for a customer of my requirements? What resources do I need to implement and to run the system thereafter? Learning and Talent in the Cloud
- 20. 20 5/19/2016 20© Copyright Fosway Group Limited. All Rights Reserved. In summary Cloud/SaaS is now the de facto ‘go-to’ model for Learning AND Talent Management systems - For all sizes of organisations SME to Enterprise - High adoption shift There are many advantages/benefits from Cloud as a deployment model - Lower cost of entry, better TCO, less IT dependency, faster and greater innovation, global reach…. But there are also some barriers and issues - concerns on data protection and security, lack of customisation - Also some geographic variation Learning and Talent in the Cloud
- 21. 21 5/19/2016 21© Copyright Fosway Group Limited. All Rights Reserved. Thank you and questions? Fosway Group Europe’s #1 HR Analyst Unusually direct analysis and advice David Wilson, CEO david.Wilson@fosway.com @dwil23