From capabilities to services modelling for business-it alignment v.2
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The document discusses the importance of aligning business capabilities with IT services for effective business-IT collaboration. It outlines definitions and characteristics of business capabilities, how they differ from other business elements, and the role of capability mapping. Additionally, it emphasizes the need for organizational structures that support both business relevance and technological autonomy.
From capabilities to services modelling for business-it alignment v.2
- 1. From Capabilities to Services Modelling for Business-IT Alignment
- 4. Theodor Kittelsen. Soria Moria slott , 1900
- 5. @trondhjort
- 6. @trondhjort
- 7. @trondhjort
- 8. @trondhjort Source: Baruco 2012: Micro-Service Architecture, by Fred George
- 9. @trondhjort -Udi Dahan “A service is the technical authority for a specific business capability.” Photo: DDD Europe 2017
- 10. @trondhjort Source: InfoQ books 2006
- 11. Source: “From Capabilities to Services: Moving from a Business Architecture to an IT Implementation”, Homann & Tobey 2006@trondhjort
- 12. @trondhjort “A business capability represents the ability for a business to do something.” Source: The Open Group 2016 in G161, ‘Open Group Guide: Business Capabilities‘ “A business capability is a particular ability or capacity that a business may possess or exchange to achieve a specific purpose or outcome.”
- 13. @trondhjort
- 14. @trondhjort Source: https://cognitive-edge.com/blog/liminal-cynefin-image-release/
- 16. Source: Sam Homer, https://businessways.com/organization-need-businessit-alignment/@trondhjort
- 17. @trondhjort Source: "EDA: SOA through the looking glass", Udi Dahan 2009
- 18. Source: "EDA: SOA through the looking glass", Udi Dahan 2009@trondhjort
- 20. The What, not the How initially neither Who nor Why @trondhjort
- 23. A Capability is not… A department A business process A function A data entity An IT system @trondhjort
- 24. A Capability is defined by… People Process Information Tools @trondhjort
- 26. @trondhjort The Enterprise Level 1 Level 2 Level 3 4
- 27. Source: Example by Ulrich Kalex, The Open Group@trondhjort The Enterprise Corporate Management Market Dev. Oversight Product Dev. Support & Services Delivery
- 28. The Enterprise Source: Business Capability Management, Ulrich Kalex 2011@trondhjort Corporate Management Market Dev. Oversight Product Dev. Support & Services Market Development Contact Man. Revenue Analysis Regional Market Man. Order and Contract Man. Market Analysis Delivery Direct Marketing Channel Man. Sales Man.
- 29. Labour and Welfare @trondhjort Corporate Management Service development Assistive Employment assistance User management Portfolio management Employment assistance Social assistance Family assistance Statistics Pension assistance Benefits Unemployment assistance Employer support Sick leave assistance Employment service
- 30. Internet Service Provider @trondhjort Corporate Management Develop services Sell services Recommendations Build accesses Sell services Deliver services Insight Finance Outgoing sales Seller efficiency Incoming sales Planning
- 31. @trondhjort Name Service feasibility check Description The ability to check what type of technical access infrastructure is available at a given address. Components Roles User: Customer Business unit: Technical infrastructure Processes Feasibility search Service inventory Information Technical address, networks, access types, broadband speed, … Tools Kapaks, search component, address index.
- 32. Using the business capability model
- 33. @trondhjort Business consulting Business analysis Strategic planning Heat maps
- 34. @trondhjort Source: The Open Group 2016 in G161, ‘Open Group Guide: Business Capabilities‘
- 35. @trondhjort Business consulting Business analysis Strategic planning Heat maps Data Management Organisation Planning
- 36. @trondhjort “Products-mode works best when teams are organized to be simultaneously aligned with business relevant capabilities and with enterprise architecture boundaries.” Source: "Products Over Projects", Sriram Narayan 2018 “Without the former, they may lose alignment with business goals. Without the latter, they lose out on autonomy.” Product over projects
- 37. @trondhjort Source: Alignment at Scale, Henrik Kniberg 2016
- 38. @trondhjort Business consulting Business analysis Strategic planning Heat maps Data Management Technical design Organisation Planning
- 39. Divide and Rule
- 42. From Capabilities to Services Modelling for Business-IT Alignment @trondhjort