From Vision to Delivery
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BlaBlaCar's engineering manager discusses how the company transitioned from vision to delivery of its ridesharing platform. Key aspects included: 1) Establishing tribes of cross-functional teams aligned around shared missions, which allowed for more ownership, commitment, alignment and faster delivery. 2) Defining SMART objectives and building a roadmap through multiple rounds of prioritization and sizing with the whole team. 3) Implementing an agile process with grooming, planning and tracking of epics and tasks by squads to execute on the roadmap, such as developing a one-click payment feature. 4) Maintaining alignment between objectives, projects, tribes, squads and the
From Vision to Delivery
- 1. @BlaBlaCar From vision to Delivery Saad BOUCHEHBOUN Engineering manager
- 2. 100€ 25€ 25€ 25€ 100€ 25€
- 3. Main role of BlaBlaCar Matching Trust Communication
- 4. 12M per quarter 2.5M per quarter 10M per quarter Travelers
- 5. Percentage of respondents who ranked 4 or 5 out of 5 their level of trust in... Study based on 18 289 respondents in 11 countries 88%
- 6. Fans on Facebook +4M BlaBlaTimes events +100 Online Offline
- 7. Vision to Roadmap to delivery
- 8. More ownership More commitment Whole team involved early to build the roadmap Tribes - main advantages: Shared mission
- 9. More ownership More commitment Whole team involved early to build the roadmap Direct interaction between all team members More alignment Better solutions Tribes - main advantages: Shared mission
- 10. More ownership More commitment Whole team involved early to build the roadmap Faster delivery Direct interaction between all team members More alignment Better solutions Tribes - main advantages: Shared mission Tasks can be parallelized No more dependencies between teams
- 11. What does “the perfect squad” look like? Lead “Need” Why? Lead PM What? Lead Tech How? When? Backend dev Frontend dev iOS dev UX/UIAndroid dev QAData Analyst OPS
- 12. build seamless ride sharing experience Vision Objectives Project Founders Tribes Squads Communication Alignement Roadmap
- 13. SMART objectives RoadMap - round 1 Key results Prioritization
- 14. I want to build the best ride sharing community O: Book in less than 3 clicks KR: 30% of our members book in less than 3 click Find my car in the first 5 results Vision Objectives Project Founders Tribes Squads Communication Alignement Roadmap - Round 1 Result
- 15. Projects RoadMap - round 2 Shared mission Sizing Ressources
- 16. One click payment L Mobile payment L Store member preferences ... Vision Objectives Project Founders Tribes Squads Communication Alignement Roadmap - Round 2 Result I want to build the best ride sharing community O: Book in less than 3 clicks KR: 30% of our members book in less than 3 click Find my car in the first 5 results
- 17. Vision to Roadmap to delivery
- 19. Define UI/UX Write specs Dev the API ... Project Epic Tasks Squads Agileprocess Alignement Execution One click payment L Create the API Add the feature to Android
- 20. Define UI/UX Epic Tasks Agileprocess Execution Create the API One click payment L Vision Objectives Project Founders Tribes Squads Communication Alignement I want to build the best ride sharing community O: Book in less than 3 clicks KR: 30% of our members book in less than 3 click
- 21. Thanks!
Editor's Notes
- #3: BlaBlaCar is an example of the optimisation that can occur when barriers to cooperation are removed and trust allows high stake sharing to thrive. BlaBlaCar is the world leading long-distance ridesharing community. We connect people seeking to travel with drivers going the same way. They travel together and SPLIT the cost, over city-to-city journeys of an average 330KM.
- #4: Source: 2015 survey with Le Bipe of over 18K members in 11 countries + Europe
- #6: This result gives a sense of the magnitude of the social transformation currently under way. 88% of respondents give a high level of trust to a BlaBlaCar member with a full profile. That is high above the percentage of people who highly trust colleagues they meet everyday, and close to that who highly trust friends. When provided with the right set of tools, users of online platforms are able to recreate a sense of trust robust enough to supersede the need to meet in person before engaging in high-stakes exchanges AND THIS IS TRUE ACROSS THE 11 COUNTRIES SURVEYED (France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, Russia, Spain, Ukraine, UK).
- #12: One person may have more than one role in the squad. To begin with, some skills will be mutualized between several squads
- #14: OKR: https://weekdone.com/resources/objectives-key-results SMART objectives :squad mission & vision Specific – target a specific area for improvement. Measurable – quantify or at least suggest an indicator of progress. Assignable – specify who will do it. Realistic – state what results can realistically be achieved, given available resources. Time-related – specify when the result(s) can be achieved. Key result : quantifiable, achievable Prioritization : importance/urgence, delegation matrix
- #16: Sizing : S(3d), M (10 D), L (30d), XL ( too big to be splited on many projects) Ressources: Use the history to
- #19: Grooming : split the project on epics then tasks Planning: Commit on what to deliver next cadence ETA : Share a Estimation time of arrival (delivery) and update if if needed