Gathering User Requirements for Software: List of Academic and Other References
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This document lists various references related to user requirements gathering for software, specifically highlighted in a tutorial delivered at the Human-Computer Interaction International 2013. It includes works from notable authors and organizations, covering usability frameworks, guidelines, and case studies. The document serves as a resource for understanding the foundational aspects of usability and user interface evaluation.
Gathering User Requirements for Software: List of Academic and Other References
- 1. Page 1 of 2 Gathering User Requirements for Software Referencesused in HCII 2013 Tutorial 18-Sep-2013 Contact for this document: Ultan O’Broin (ultan.obroin@oracle.com) • Apple Inc. (2013) Apple iOS Human Interface Guidelines. (Available online. Accessed 6-May-2013). • Bevan, N. (2009) Extending Quality in Use to Provide a Framework for Usability Measurement, Proceedings of HCI, 15. • Brooke, J. SUS- A quick and dirty usability scale. (Available online. Accessed 6- May-2013) • Butler, K., Wichansky, A., Laskowski, S., Morse, E.. and Scholtz,J. (2003): The Common Industry Format: A Way for Vendors and Customers to Talk About Software Usability. In: Computer-Human Interaction Conference September 8- 12, 2003, Bath, England. • Crabtree, A., Rouncefield, M., Tolmie, P. (2012) Doing Design Ethnography. Springer London. • Fabricant, R. and Petroff, J. (2013) Can UX Save Enterprise IT?Harvard Business Review Blog Network. (Available online. Accessed 6-May-2013). • Fried, J., Heinemeier, D. and Linderman, M. (2009) Context over Consistencyin Getting Real: The Faster, Easier Way to Build a Successful Web Application. 37 Signals. New York. • International Standards Organization (2006) ISO/IEC 25062:2006(E). Software Engineering – Software Product Quality Requirements and Evaluation (SQuaRE)– Common Industry Format (CIF) for Usability Test Reports. (Available online. Accessed 6-may-2013). • Krug, J. (2005) Don’t Make me Think. A Commonsense Approach to Web Usability. New Riders. New York. • Krug, J. (2009) Rocket Surgery Made Easy: The Do-It Yourself Guide to Finding and Fixing Usability Problems. New Riders. New York. • Google, Inc. (2013) Google Glass User Interface Guidelines (Available online. Accessed 6-May-2013). • Nielsen, J. and Molich, R. (1990) Heuristic Evaluation of User Interfaces. CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 249-256. ACM. New York.
- 2. Page 2 of 2 • Moth, D. (2012) UK Shoppers Abandoned Over £1bn of Online Transactions in 2011. E-Consultancy. (Available online. Accessed 6-may-2013). • Muncaster, P. (2009) E-Commerce Sites Failing on Simple Usability. V3. (Available online. Accessed 6-May-2013). • National Institute of Standards and Technology (2007) NIST IR 7432. Common Industry Specification for Usability – Requirements. US Department of Commerce. (Available online. Accessed 6-May-2013). • Ohgi, J. and Sauro, J. (2011) A Case Study Using SUMI AND SUS in an International Sale. Springer London. • Oracle America, Inc. (2013) Oracle Fusion Applications User Experience Patterns and Guidelines (Available online. Accessed 6-May-2013). • Oracle America, Inc. Oracle Applications User Experience (2012)Enhancing End- User Productivity in Oracle Fusion Financial Applications(Available online. Accessed 6-May-2013). • O’Broin, U. (2011) Heuristic Evaluation of User Interfaces: Exploration and Evaluation (Trinity College Dublin) (Available online. Accessed 6-May-2013). • O’Broin, U. (2012) Tell Me About That: Gathering User Requirements and Context of Use for Global Enterprise Applications. (Available online. Accessed 6-May- 2013). Also published in Multilingual Magazine, March 2013. • Spool, J. (2005) Putting Context into Context. UIE. (Available online. Accessed 6- May-2013). • Tate, T. (2011) The Rise of Cross-Channel UX Design. UX Matters. (Available online. Accessed 6-May-2013). • Theofanis, M. and Stanton, B.(2011) Usability Standards Across the Development Lifecycle. Proceedings of HCI, 16, 130-137. • Troeth, S. (2013) Designing for the Multi-faceted User. In Smashing Magazine. (Available online. Accessed 6-May-2013). • Vaughan, M. (2013) The Cloud User Experience: Changing Everything for Users. Oracle VOX blog (Available online. Accessed 6-May-2013). • Wichansky, A. (2007) Working with standards organizations. InInteractions, 14 (3). 38-39. • Wichansky, A. and O’Broin, U. (2013) How to Create User Requirements for Software. Tutorial delivered at Human Computer Interaction International 2013. (Accessed 18-Sep-2013). • Wroblewski, L. (2011) Mobile Context Revisited. LukeW blog. (Available online. Accessed 6-May-2013).