Gaurav Tomarr
- 1. Gaurav Tomar MOB: +91-7830506080 +91-9557396886 E-MAIL: Thakurg999@gmail.com DOB : 10th January,1991 Father Name: Mr.Naipal Singh Tomar Marital status : Unmarried Languages Known: Hindi & English Hobbies: Listening Music, Riding Bike. Nationality: Indian Height : 5’10” Weight : 62 kg Eyesight : 6/6 Permanent Add.- Village:- Murlipur Phool Post:- Khas BMeerut, U.P. PIN- 250001 Career Objective I applied my thought & skills on Public relation. I would like to participate in the process of building solution and enhance my knowledge as increasingly Developed my skills and like working in a team environment. Academic Details Completed B.A from Vinayka Mission University . Completed Intermediate in 2008 from UP Board. Completed High school in 2006 from UP Board. Computer Skill Six months certificate course in computers basic knowledge in Ms- office. Training Personality Development, Soft Skills Trainings for 25 days at Vodafone Essar Limited Achievement Got Sony Award for Category of Best Sales. Got Award for Highest Postpaid,Dongle Sale I had first prize in Essay debate competition across-state level in school time. 1
- 2. INDUSTRIAL EXPOSURE Sony India Pvt Ltd (Store Associate) June- 2014 – TILL NOW Sales and Marketing Key Responsibilities Area’s: - Work as an owner of the store, drive the sales and operations of the store. Responsible for sales, marketing, inventory, promotions etc. Ensure that complete team is aware about each product category handset, Accessories, data etc. Make the store profitable center. Motivate team and set the targets for the team members. Handle walk-in customers, maintain relationship by issues resolutions Stock and cash maintenance Quality service by establishing and ensuring organization standards Vodafone Store (Retail Outlet) Jan -11 – May-14 Customer Sales Representative (Retail Sales) Key Responsibilities Area’s: - Handling the Postpaid, Prepaid, MNP Sales. Handling the Vas Up-Selling. Handling also the Marketing activity. Achieving targets month by month. Handling Store Walk-in Responsible for making beat plan for FOS. Responsible for the stock of Retail Store. Do planning for doing activities in Store. Preparing Daily reports Do planning for retaining the Existing Customers. Make sure the documents of each new activation are correct and submitted on time. Maintaining a very healthy relation with Customers. To interact with customers on daily basis, to listen their queries & to help them regarding this. To achieve monthly targets on given KPI’s. To do stock management. To manage the database of interaction with customers on daily basis. To provide Customer Service with Sales Promotion. To achieve the target on monthly basis. To maintain the things related to infrastructure of Office LG Electronics (Store Floor Associate) Jan- 2009 – Dec -2010 Sales Key Responsibilities Area’s: - Directly responsible for handling walk in customers queries / complaints. Selling of new products. Handling, Request / Complaints of customers and resolution at frontend. Forwarding complaint / request of customers to the concerned departments for resolution. Maintaining a proper follow up with customers after the sales process and informing them about the new updates. (Gaurav Tomar) 2
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