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Generation Model

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The document discusses different generations and two scenarios related to generational differences in the workplace. It provides generational date ranges for Traditionalists, Baby Boomers, Generation X, Generation Y/Millennials. It then describes two scenarios, one where a traditionalist owner delays email responses impacting agents, and one where nurses prefer patient care over online education. It asks for issues, problems, and potential solutions. The document is from a communications training company and provides their contact information.

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Traditionalist 1900 - 1946 Baby Boomers 1947 - 1964 Generation “X” 1965 - 1988 Generation “Y” Millenials 1989 - 2008 Generation Model Copyright © 2008 CommunicationsPro.com All rights reserved
Scenario Hal is in his early 70’s and has owned his insurance practice for nearly 40 years He refuses to answer his young agents via email – often delaying decisions for an entire week impacting their results How would you approach Hal – and how would you guide the agents? Copyright © 2008 CommunicationsPro.com All rights reserved
Scenario Vicki, age 23, completed her Masters Degree in Nursing last Fall, with her undergrad in Education She has been hired to re-organize the Education of all nurses ONLINE Several nurses have indicated they see patient care as their responsibility – not taking quizzes online for credit What problems/suggestions does this pose? Copyright © 2008 CommunicationsPro.com All rights reserved
Audience Input What are the issues in these scenarios? So, if that’s the problem, what are potential solutions? Copyright © 2008 CommunicationsPro.com All rights reserved
Survey Results
Traditionalist 1900 - 1946 Baby Boomers 1947 - 1964 Generation “X” 1965 - 1988 Generation “Y” Millenials 1989 - 2008 Generation Model Copyright © 2008 CommunicationsPro.com All rights reserved
Contact Information D Mike Smith “ We Build Confidence” www.CommunicationsPro.com 610.584.5464 office 610.608.3101 cell Copyright © 2008 CommunicationsPro.com All rights reserved

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Generation Model

  • 1. Traditionalist 1900 - 1946 Baby Boomers 1947 - 1964 Generation “X” 1965 - 1988 Generation “Y” Millenials 1989 - 2008 Generation Model Copyright © 2008 CommunicationsPro.com All rights reserved
  • 2. Scenario Hal is in his early 70’s and has owned his insurance practice for nearly 40 years He refuses to answer his young agents via email – often delaying decisions for an entire week impacting their results How would you approach Hal – and how would you guide the agents? Copyright © 2008 CommunicationsPro.com All rights reserved
  • 3. Scenario Vicki, age 23, completed her Masters Degree in Nursing last Fall, with her undergrad in Education She has been hired to re-organize the Education of all nurses ONLINE Several nurses have indicated they see patient care as their responsibility – not taking quizzes online for credit What problems/suggestions does this pose? Copyright © 2008 CommunicationsPro.com All rights reserved
  • 4. Audience Input What are the issues in these scenarios? So, if that’s the problem, what are potential solutions? Copyright © 2008 CommunicationsPro.com All rights reserved
  • 6. Traditionalist 1900 - 1946 Baby Boomers 1947 - 1964 Generation “X” 1965 - 1988 Generation “Y” Millenials 1989 - 2008 Generation Model Copyright © 2008 CommunicationsPro.com All rights reserved
  • 7. Contact Information D Mike Smith “ We Build Confidence” www.CommunicationsPro.com 610.584.5464 office 610.608.3101 cell Copyright © 2008 CommunicationsPro.com All rights reserved