Geoff Cooper
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The document discusses collaborative learning through analyzing lessons identified from operations, training, and other activities. It outlines a basic process of planning, collecting data, analyzing observations to identify insights and lessons, deciding on actions, and implementing those actions. The process is made collaborative by seeking input from multiple organizations, conducting joint analysis workshops, and convening cross-command boards to make informed decisions backed by data. The goal is to rapidly identify and take action on lessons to improve capabilities.
Geoff Cooper
- 1. Learning through collaborative analysis and decision making Background thoughts Basic processes not specific to Army Making the central model collaborative Finish with the punchline
- 3. Learning as an organisational capability It starts with an agreed concept of employment All the elements of capability need to be considered Eg. Policy, systems, people, support, logistics Culture and trust are at the centre of success Obviously a challenge across multiple organisations Leadership, resource and people investment
- 4. Lessons and the Australian government Classic collaborative model - the 'joint task force' Emergency Management Australia Coastwatch Asia Pacific Civil Military Centre for Excellence
- 5. About lessons in Defence What do I mean by lessons? Qualitative operations research We aim to capture our lessons from all operations, training and capability enhancement activities Each service has someone identified to collect and analyse lessons We have working groups that bring the services together We invite relevant agencies to Defence training We coordinate operational prep with other agencies
- 6. About lessons in Defence (2) We have specifically targeted disaster relief and humanitarian assistance missions to learn from / take action on We have mechanisms to improve interoperability around the world
- 7. A basic process not specific to Army
- 8. Defined central model Plan Collect Analyse Decide Implement
- 9. Important complimentary processes Exploitation Creatively socialising lessons Request for Information After Action Reviews Collection Seminars Communities of practice Analysis workshops Decision making boards Information management
- 10. Making the central model collaborative
- 11. Plan Seek out all priority information needs Review previously identified trends Developing a combined plan Identify targets Identify deliberate effort Agree on actionable product Share the lead for different activities Consider common training Conduct periodic synchronisation meetings
- 12. Collect We collect data & artifacts / We extract observations Hybrid team with required expertise Subject matter experts from relevant authorities Contextualised collection plan Rapid analysis enabled Common training / induction Effective data recording and management Analysts who understand the business Actionable feedback to the immediate superior Tools Digital recorders (voice, pics, video) Field deployable database Subtopic
- 13. Analyse We identify insights from patterns in observations Refers to ongoing or task based analysis Schema aligns with main lines of operation System connects data directly to findings Re-contextualise insights to match specific requirement Where there is a specific action that can be taken then its awarded 'lesson' status Insights and lessons validated Helps to transfer ownership effectively too Can be in workshop format or in isolation Busy world = workshop works better
- 14. Decide Informed by analysis; backed by data Various cross-command boards convened to make decisions Minimal discussion on validity of lessons - already done Concentrate on rapid action planning Normal minutes are taken Agreed actions are updated in the information system
- 15. Implement Agents appointed during decision making Need to check effectiveness may influence next round of collection
- 16. The punchline Data can be practical without too much treatment Simple collection and analysis Collaborate to get the right people involved There have already been efforts to bring emergency services together Any Questions