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SYN107 – Get Ready for Desktops
and Apps as a Service
Preparing for Avalon



Kevin Strohmeyer @kstroh
Director, Product Marketing – Desktop and Apps Group
Joe Vaccaro @joevaccaro
Director, Product Management – Desktop and Apps Group


17 October 2012
Tweet about this session with
    #SYN107 #CitrixSynergy


© 2012 Citrix | #CitrixSynergy      2
Agenda

• Why would I want to be a cloud operator?

• How does this change the way I operate today?

• How does IT services change?

• What does this do for my business?

• What can I do to prepare?




© 2012 Citrix | #CitrixSynergy                    3
Why would I want to be a
                    Cloud Operator?



© 2012 Citrix | #CitrixSynergy
IT in a free-market economy




© 2012 Citrix | #CitrixSynergy   5
Reason #1 - The Datacenter is Evolving


Today                                       Future




 Tradi&onal	
     Virtual	
     Cloud	
      Tradi&onal	
     Virtual	
     Cloud	
  
Reason #2 – Scale = Increased Challenges

   “Every day through 2011, AWS
   added the same amount of server
   processing capacity, on average,
   that it took to run the Amazon
   online retailing operation in 2000,
   when it was a $2.76bn company.”

       Prickett-Morgan. “AWS Cloud Double Fluffs in 2011.”
       The Register, 6 Jan 2012.


© 2012 Citrix | #CitrixSynergy                               7
Separation
                                 Automation
    4 Key Words                  Orchestration
                                 Self-Service



© 2012 Citrix | #CitrixSynergy                   8
How does this apply to
                    Desktops and Apps?



© 2012 Citrix | #CitrixSynergy               9
Services	
  Management	
  
Points of management
                                                                                                            Services


Services	
  


                                                   Virtual	
  Desktop/App	
  Mgmt.	
            Virtual	
  Desktop/App	
  Mgmt.	
  


Objects	
                                         VM	
     VM	
     VM	
   App	
   File	
     VM	
     VM	
     VM	
   App	
   File	
  


                                                   Virtual	
  Infrastructure	
  Mgmt.	
        Virtual	
  Infrastructure	
  Mgmt.	
  


Physical	
  
Infrastructure	
  
                             Physical	
  PC	
                   Virtual	
                                   Cloud	
                     10
© 2012 Citrix | #CitrixSynergy
Desktop and App Transformation

    Device Centric                  People Centric

    Desktop	
  =	
  device	
        Desktop	
  =	
  service	
  

      Corporate	
  PC	
             Any	
  type	
  of	
  device	
  

     Image	
  &	
  deploy	
      Self-­‐service	
  experience	
  

      Limited	
  access	
             Dynamic	
  access	
  

        Fixed	
  costs	
            Usage-­‐based	
  costs	
  
What are the concepts of
                    Desktops and Apps as a
                    Service?




© 2012 Citrix | #CitrixSynergy
Avalon Service Delivery Platform
Delivering Apps, Desktops, and Data as a Service

                                 CloudPortal
                                 Workflows to design and create services and advertise
          Self Service
                                 Partner Self-Service Consoles
                                 offerings to tenants to consume as plans


                                 Orchestrate and automate the service creation,
                                 FlexCast Orchestration Technology
      Orchestration Engine       configuration, and maintenance



                                 Deliver services acrossVIAB FlexCast model and product
                                 XenDesktop, XenApp, any
      Desktop/App Delivery




       Cloud Infrastructure      Consume infrastructure service offerings from private/
                                 CloudStack, AWS, Microsoft, traditional hypervisors
                                 public cloud as well as traditional virtual resources
Flexible Models

        Client        User                  Image           Citrix              Physical
        Device      Identity   Helpdesk   Management   Infrastructure        Infrastructure

DaaS    Tenant                                              Service Provider and/or Central IT


DIaaS   Tenant & Department                                 Service Provider and/or Central IT


IaaS    Tenant                                                               Service Provider
Self-Service with CloudPortal


  Single,	
  self-­‐service	
  interface	
  for	
  provisioning	
  apps,	
  desktops	
  and	
  services	
  from	
  the	
  cloud	
  

                                                              User	
  Account	
  
                     Automa/on	
                                                                          Delega/on	
  
                                                              Management	
  


   Business	
  Produc/vity	
  	
  
                                      Windows	
  Applica/ons	
                      Infrastructure	
                         SDK	
  APIs	
  
       Applica/ons	
  
                                                                                       AD	
  Sync	
                         AppSense	
  
       Exchange,	
                            	
  XenApp	
  	
  
                                                                                       Hyper-­‐V	
                             RES	
  
  SharePoint,	
  OCS/Lync,	
  	
            XenDesktop	
  
                                                                                            IIS	
                            Sepago	
  
     Dynamics	
  CRM	
                             RDS	
  
                                                                                      SQL	
  Server	
                     Backup	
  Agent	
  
© 2012 Citrix | #CitrixSynergy
FlexCast Orchestration: Goals

              Simplify configuration
              (automate ref arch, discover info, intuitive task-based interface)


              Support cloud-scale administration
              (low admin:user ratios, multiple product instances)


              Enable multi-tenancy
              (manage tenants, isolation requirements)




                                                                                   16
FlexCast Orchestration
Reduce cost of managing Cloud hosted apps and desktops

•  Multi-Tenant Isolation
  •  Tenant to farm affinity
  •  User to app subscription

•  Cloud Scale Administration
  •  Multi-Farm management for apps and
     desktops

•  Application and Lifecycle Mgmt
  •  Workload versioning
  •  Phased rollout of images

•  Simplified Administration
  •  Service Provider customized app and
     desktop publishing
Administration – The Legacy Way


                                  Windows	
  Servers	
  




                                      XenApp/XenDesktop	
  	
  




                                  StoreFront/Web	
  Interface	
  

© 2012 Citrix | #CitrixSynergy                                      18
Administration – With Orchestration

                                              	
  
                                            Config	
  




                                                           Connector	
  Agents	
  
                                                                                     Windows	
  Servers	
  
                                              	
  
                                              	
  
                                            Access	
  
                                              	
  
                                           Control	
  

                                              	
  
                                            Mul&-­‐
                                           tenancy	
  
                                              	
                                         XenApp/XenDesktop	
  	
  


                    App	
  Studio	
          	
  
                    (HTML5)	
           Orchestra&on	
  
                                           Engine	
  


                                          Database	
  
                                                                                     StoreFront/Web	
  Interface	
  
 © 2012 Citrix | #CitrixSynergy
CloudPlatform is the Platform for (not just) IaaS
                          INFRA-­‐	
        DEV	
  	
          MOBILE	
        DISASTER	
        BYO	
        APPS	
  &	
          YOUR	
  
                        STRUCTURE	
        &	
  TEST	
          APPS	
         RECOVERY	
     PLATFORM	
     DESKTOPS	
           SERVICE	
  




                                                           Amazon	
  eCommerce	
  Plaorm	
  
                                                                     CloudPortal	
  
        NetScaler	
  




                                                                                                                                                NetScaler	
  
                                                                             EC2	
  API	
  
                                                                            Cloud	
  APIs	
  

                                         Amazon	
  Proprietary	
  Orchestra&on	
  SoZware	
  
                                            CloudStack	
  Orchestra&on	
  SoZware	
  

                                ESX	
            Hyper-­‐V	
   Source	
  Xen	
  Hypervisor	
  
                                                    Open	
   XenServer	
                KVM	
                                 OVM	
  



                                Networking	
                                  Servers	
                         Storage	
  
How does this change the way I
                    operate today?




© 2012 Citrix | #CitrixSynergy
Cloud-­‐style	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                      Service	
  Orchestra&on	
  


                                                   XenDesktop	
                           XA	
   XD	
   XD	
  
 XA	
   XD	
   XD	
                                   XenApp	
                  |NEXT                	
  
                                                                                         .next	
   .next	
   .next	
  
  	
      	
      	
  
 v6+	
   v5+	
   v5+	
  
                                                               CloudPlaorm	
  
                                                                          Any	
  Cloud	
  
              Compute	
                            Compute	
               Network	
                  Storage	
  
© 2012 Citrix | Confidential – Do Not Distribute
Service Lifecycle for the Cloud Era
Building clouds & delivering services requires new roles.

                                Service	
  
                               Designer	
                                          • Symbiotic lifecycle

                                                                                   • Continuous feedback loops enable:
                                 Browse	
  
                                                                                    ○    Confidence in IT investments
       Service	
                                              Infrastructure	
      ○    Measures success and opportunities
      Operator	
                                                 Provider	
  
                     Use	
                    Subscribe	
                           ○    Empower users (subscribers) to choose
                                                                                         the tools they need to be productive


                                Tenant	
  	
  
Service Lifecycle for the Cloud Era
People are no longer users, they they have choices. It’s a self-service world.

                                Service	
                                          Focus on:
                               Designer	
  
                                                                                   •  Your users become subscribers
                                                                                   •  You “compete” for their business
                                 Browse	
                                          •  You provide customer care to
                                                                                      optimize satisfaction and repeat
       Service	
                                              Infrastructure	
        business
      Operator	
                                                 Provider	
  
                     Use	
                    Subscribe	
                          Avalon Delivers:
                                                                                   •  Enterprise App Store with
                                                                                     CloudGateway
                                Tenant	
  	
                                       •  Universal Access with Receiver
Service Lifecycle for the Cloud Era
Architects are designers. Defining services for desktops and apps.

                                Service	
                                          Focus on:
                               Designer	
  
                                                                                   •  Architects don’t roll out projects, they
                                                                                      design services
                                 Browse	
                                          •  Focus less on “how” and more on
                                                                                      “what”
       Service	
                                              Infrastructure	
     •  Focus on subscriber value
      Operator	
                                                 Provider	
  
                     Use	
                    Subscribe	
                          Avalon Delivers:
                                                                                   •  Enhanced Studio workflows in
                                                                                      Excalibur
                                                                                   •  Integrated configuration of profiles
                                Tenant	
  	
                                          and StoreFront services
Service Lifecycle for the Cloud Era
Building Infrastructure and providing choice of where to run the service

                                Service	
  
                               Designer	
                                          Focus on:
                                                                                   •  Infrastructure operations
                                 Browse	
                                          •  Performance
       Service	
                                              Infrastructure	
     •  Utilization
      Operator	
                                                 Provider	
  
                     Use	
                    Subscribe	
                          •  Service Level Agreements
                                                                                   Avalon Delivers:
                                                                                   •  Consume infrastructure offerings
                                Tenant	
  	
  
                                                                                     through CloudPlatform, AWS,
                                                                                     Microsoft
Service Lifecycle for the Cloud Era
Tenants know their users best. Provide capabilities to subscribe to any service.

                                Service	
  
                               Designer	
                                          Focus on:
                                                                                   •  Understanding business requirements
                                 Browse	
                                          •  Balancing business and user
                                                                                      requirements
       Service	
                                              Infrastructure	
  
      Operator	
                                                 Provider	
        •  Direct consumers of the Service
                     Use	
                    Subscribe	
  
                                                                                      Designers

                                                                                   Avalon Delivers:
                                                                                   •  Self-service provisioning through
                                Tenant	
  	
  
                                                                                    CloudPortal
                                                                                   •  Automated orchestration of Flexcast
Service Lifecycle for the Cloud Era
Operate an “Always On” service.

                               Service	
  
                              Designer	
                                          Focus on:
                                                                                  •  Customer care
                                Browse	
  
                                                                                  •  Service Health
                                                                                  •  Capacity Planning
      Service	
                                              Infrastructure	
  
     Operator	
                                                 Provider	
        •  Chargeback
                    Use	
                    Subscribe	
  

                                                                                  Avalon Delivers:
                                                                                  • Director – Advanced Analytics w/
                                                                                    HDX Edgesight
                               Tenant	
  	
  
                                                                                  • Billing/Chargeback through
                                                                                    CloudPortal
What can I do to prepare?




© 2012 Citrix | #CitrixSynergy
user                                       admin
                                                    Subscriptions, Profile
                                              Management and Redirection
                                           Preferences

                                          Folder Redirection and ShareFile
                                     On-demand   Data
                                       assembly
                                                 Apps
                                    and delivery
                                 App Virtualization, Hosting, Personal vDisk
                                   isolation and configuration management

                                           Desktop OS
                                                Single Image Management
                                                Local or Central Execution

                                          Client hardware                      Virtual Infrastructure / Cloud

© 2012 Citrix | #CitrixSynergy
What can I do today?

1.  Start with a desktop or app virtualization project

2.  Use FlexCast to deliver the right user experience

3.  Migrate to XenApp 6.5 and XenDesktop 5.6

4.  Deploy the Excalibur Tech Preview



© 2012 Citrix | #CitrixSynergy                           31
Before you leave…
• Conference surveys are available online at www.citrixsynergy.com starting
  Thursday, 18 October
  ○    Provide your feedback and pick up a complimentary gift at the registration desk

• Download presentations starting Monday, 29 October, from your My Organiser
  tool located in your My Account




© 2012 Citrix | #CitrixSynergy                                                           32
Get ready to deliver Windows desktops and apps like a cloud provider with Project Avalon

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Get ready to deliver Windows desktops and apps like a cloud provider with Project Avalon

  • 1. SYN107 – Get Ready for Desktops and Apps as a Service Preparing for Avalon Kevin Strohmeyer @kstroh Director, Product Marketing – Desktop and Apps Group Joe Vaccaro @joevaccaro Director, Product Management – Desktop and Apps Group 17 October 2012
  • 2. Tweet about this session with #SYN107 #CitrixSynergy © 2012 Citrix | #CitrixSynergy 2
  • 3. Agenda • Why would I want to be a cloud operator? • How does this change the way I operate today? • How does IT services change? • What does this do for my business? • What can I do to prepare? © 2012 Citrix | #CitrixSynergy 3
  • 4. Why would I want to be a Cloud Operator? © 2012 Citrix | #CitrixSynergy
  • 5. IT in a free-market economy © 2012 Citrix | #CitrixSynergy 5
  • 6. Reason #1 - The Datacenter is Evolving Today Future Tradi&onal   Virtual   Cloud   Tradi&onal   Virtual   Cloud  
  • 7. Reason #2 – Scale = Increased Challenges “Every day through 2011, AWS added the same amount of server processing capacity, on average, that it took to run the Amazon online retailing operation in 2000, when it was a $2.76bn company.” Prickett-Morgan. “AWS Cloud Double Fluffs in 2011.” The Register, 6 Jan 2012. © 2012 Citrix | #CitrixSynergy 7
  • 8. Separation Automation 4 Key Words Orchestration Self-Service © 2012 Citrix | #CitrixSynergy 8
  • 9. How does this apply to Desktops and Apps? © 2012 Citrix | #CitrixSynergy 9
  • 10. Services  Management   Points of management Services Services   Virtual  Desktop/App  Mgmt.   Virtual  Desktop/App  Mgmt.   Objects   VM   VM   VM   App   File   VM   VM   VM   App   File   Virtual  Infrastructure  Mgmt.   Virtual  Infrastructure  Mgmt.   Physical   Infrastructure   Physical  PC   Virtual   Cloud   10 © 2012 Citrix | #CitrixSynergy
  • 11. Desktop and App Transformation Device Centric People Centric Desktop  =  device   Desktop  =  service   Corporate  PC   Any  type  of  device   Image  &  deploy   Self-­‐service  experience   Limited  access   Dynamic  access   Fixed  costs   Usage-­‐based  costs  
  • 12. What are the concepts of Desktops and Apps as a Service? © 2012 Citrix | #CitrixSynergy
  • 13. Avalon Service Delivery Platform Delivering Apps, Desktops, and Data as a Service CloudPortal Workflows to design and create services and advertise Self Service Partner Self-Service Consoles offerings to tenants to consume as plans Orchestrate and automate the service creation, FlexCast Orchestration Technology Orchestration Engine configuration, and maintenance Deliver services acrossVIAB FlexCast model and product XenDesktop, XenApp, any Desktop/App Delivery Cloud Infrastructure Consume infrastructure service offerings from private/ CloudStack, AWS, Microsoft, traditional hypervisors public cloud as well as traditional virtual resources
  • 14. Flexible Models Client User Image Citrix Physical Device Identity Helpdesk Management Infrastructure Infrastructure DaaS Tenant Service Provider and/or Central IT DIaaS Tenant & Department Service Provider and/or Central IT IaaS Tenant Service Provider
  • 15. Self-Service with CloudPortal Single,  self-­‐service  interface  for  provisioning  apps,  desktops  and  services  from  the  cloud   User  Account   Automa/on   Delega/on   Management   Business  Produc/vity     Windows  Applica/ons   Infrastructure   SDK  APIs   Applica/ons   AD  Sync   AppSense   Exchange,    XenApp     Hyper-­‐V   RES   SharePoint,  OCS/Lync,     XenDesktop   IIS   Sepago   Dynamics  CRM   RDS   SQL  Server   Backup  Agent   © 2012 Citrix | #CitrixSynergy
  • 16. FlexCast Orchestration: Goals Simplify configuration (automate ref arch, discover info, intuitive task-based interface) Support cloud-scale administration (low admin:user ratios, multiple product instances) Enable multi-tenancy (manage tenants, isolation requirements) 16
  • 17. FlexCast Orchestration Reduce cost of managing Cloud hosted apps and desktops •  Multi-Tenant Isolation •  Tenant to farm affinity •  User to app subscription •  Cloud Scale Administration •  Multi-Farm management for apps and desktops •  Application and Lifecycle Mgmt •  Workload versioning •  Phased rollout of images •  Simplified Administration •  Service Provider customized app and desktop publishing
  • 18. Administration – The Legacy Way Windows  Servers   XenApp/XenDesktop     StoreFront/Web  Interface   © 2012 Citrix | #CitrixSynergy 18
  • 19. Administration – With Orchestration   Config   Connector  Agents   Windows  Servers       Access     Control     Mul&-­‐ tenancy     XenApp/XenDesktop     App  Studio     (HTML5)   Orchestra&on   Engine   Database   StoreFront/Web  Interface   © 2012 Citrix | #CitrixSynergy
  • 20. CloudPlatform is the Platform for (not just) IaaS INFRA-­‐   DEV     MOBILE   DISASTER   BYO   APPS  &   YOUR   STRUCTURE   &  TEST   APPS   RECOVERY   PLATFORM   DESKTOPS   SERVICE   Amazon  eCommerce  Plaorm   CloudPortal   NetScaler   NetScaler   EC2  API   Cloud  APIs   Amazon  Proprietary  Orchestra&on  SoZware   CloudStack  Orchestra&on  SoZware   ESX   Hyper-­‐V   Source  Xen  Hypervisor   Open   XenServer   KVM   OVM   Networking   Servers   Storage  
  • 21. How does this change the way I operate today? © 2012 Citrix | #CitrixSynergy
  • 22. Cloud-­‐style                     Service  Orchestra&on   XenDesktop   XA   XD   XD   XA   XD   XD   XenApp   |NEXT   .next   .next   .next         v6+   v5+   v5+   CloudPlaorm   Any  Cloud   Compute   Compute   Network   Storage   © 2012 Citrix | Confidential – Do Not Distribute
  • 23. Service Lifecycle for the Cloud Era Building clouds & delivering services requires new roles. Service   Designer   • Symbiotic lifecycle • Continuous feedback loops enable: Browse   ○  Confidence in IT investments Service   Infrastructure   ○  Measures success and opportunities Operator   Provider   Use   Subscribe   ○  Empower users (subscribers) to choose the tools they need to be productive Tenant    
  • 24. Service Lifecycle for the Cloud Era People are no longer users, they they have choices. It’s a self-service world. Service   Focus on: Designer   •  Your users become subscribers •  You “compete” for their business Browse   •  You provide customer care to optimize satisfaction and repeat Service   Infrastructure   business Operator   Provider   Use   Subscribe   Avalon Delivers: •  Enterprise App Store with CloudGateway Tenant     •  Universal Access with Receiver
  • 25. Service Lifecycle for the Cloud Era Architects are designers. Defining services for desktops and apps. Service   Focus on: Designer   •  Architects don’t roll out projects, they design services Browse   •  Focus less on “how” and more on “what” Service   Infrastructure   •  Focus on subscriber value Operator   Provider   Use   Subscribe   Avalon Delivers: •  Enhanced Studio workflows in Excalibur •  Integrated configuration of profiles Tenant     and StoreFront services
  • 26. Service Lifecycle for the Cloud Era Building Infrastructure and providing choice of where to run the service Service   Designer   Focus on: •  Infrastructure operations Browse   •  Performance Service   Infrastructure   •  Utilization Operator   Provider   Use   Subscribe   •  Service Level Agreements Avalon Delivers: •  Consume infrastructure offerings Tenant     through CloudPlatform, AWS, Microsoft
  • 27. Service Lifecycle for the Cloud Era Tenants know their users best. Provide capabilities to subscribe to any service. Service   Designer   Focus on: •  Understanding business requirements Browse   •  Balancing business and user requirements Service   Infrastructure   Operator   Provider   •  Direct consumers of the Service Use   Subscribe   Designers Avalon Delivers: •  Self-service provisioning through Tenant     CloudPortal •  Automated orchestration of Flexcast
  • 28. Service Lifecycle for the Cloud Era Operate an “Always On” service. Service   Designer   Focus on: •  Customer care Browse   •  Service Health •  Capacity Planning Service   Infrastructure   Operator   Provider   •  Chargeback Use   Subscribe   Avalon Delivers: • Director – Advanced Analytics w/ HDX Edgesight Tenant     • Billing/Chargeback through CloudPortal
  • 29. What can I do to prepare? © 2012 Citrix | #CitrixSynergy
  • 30. user admin Subscriptions, Profile Management and Redirection Preferences Folder Redirection and ShareFile On-demand Data assembly Apps and delivery App Virtualization, Hosting, Personal vDisk isolation and configuration management Desktop OS Single Image Management Local or Central Execution Client hardware Virtual Infrastructure / Cloud © 2012 Citrix | #CitrixSynergy
  • 31. What can I do today? 1.  Start with a desktop or app virtualization project 2.  Use FlexCast to deliver the right user experience 3.  Migrate to XenApp 6.5 and XenDesktop 5.6 4.  Deploy the Excalibur Tech Preview © 2012 Citrix | #CitrixSynergy 31
  • 32. Before you leave… • Conference surveys are available online at www.citrixsynergy.com starting Thursday, 18 October ○  Provide your feedback and pick up a complimentary gift at the registration desk • Download presentations starting Monday, 29 October, from your My Organiser tool located in your My Account © 2012 Citrix | #CitrixSynergy 32