Getting business people and developers to listen to testers
- 1. Getting business people and developers to listen to testers Gojko Adzic http://gojko.net gojko@gojko.net @gojkoadzic
- 4. Problems Developers invading into testing → loss of control Lack of documentation, so people don't know what to test → no effect Very little influence → no respect People feel pushed out → no job satisfaction No clear definition of work → confusion, fear
- 7. An experiment with four active battalions in US Army Commander expectations matched actions in only 34% of the cases L.G.Shattuck, 2000 http://www.au.af.mil/au/awc/awcgate/milreview/shattuck.pdf
- 8. The process is very much like a telephone game http://www.flickr.com/photos/mataniere/3107073262
- 9. B2 bomber crashed and $2bn went up in flames "the aircraft actually performed as it was designed. In other words, all the systems were functioning normally." Maj. Gen. Floyd L. Carpenter http://www.foxnews.com/wires/2008Jun05/0,4670,B2Crash,00.html
- 10. You can't help a lot when the party is already over... http://www.flickr.com/photos/biolog/3457774800
- 11. Problems Developers invading into testing → loss of control Lack of documentation, so people don't know what to test → no effect Very little influence → no respect People feel pushed out → no job satisfaction No clear definition of work → confusion, fear
- 12. Problems Symptoms Developers invading into testing → loss of control Lack of documentation, so people don't know what to test → no effect Very little influence → no respect People feel pushed out → no job satisfaction No clear definition of work → confusion, fear
- 13. Problems Testing is decoupled from development, happens on the end Lack of communication between business, developers and testers Animosity between developers and testers
- 15. Specification workshops Everyone in the same room to discuss and agree on what should be done Iron out inconsistencies and gaps Warn, suggest, discuss, convince Communicate intent Learn!
- 16. Solutions for problems Workshops promote communication between business, developers and testers Testers can influence the specifications same as anyone else Everyone learns first-hand what the specification is so people know what to develop and test People start understanding what testers do and respect it
- 17. • www.gojko.net • www.acceptancetesting.info • www.agiletesting.org.uk (from tomorrow)