This document provides tips for small and medium-sized businesses to get the most out of information technology. It discusses using social media like Twitter and Facebook to engage customers, as well as email marketing. It also recommends optimizing websites for search engines like Google and using Google AdWords. The document advocates for online backup of important business data and provides reasons why online backup is preferable to physical backups. Additional tips include using Skype to save on communication costs and printing efficiently to reduce expenses.