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Getting The
                                      LISTING


                                                   Matthew Rathbun
                                      ABR/M, AHWD, BPOR, CDPE, CRB, ePRO, GREEN, GRI, SFR, SRS
Copyright 2013 © Four Pillars, Inc.
EliteScoop.com/GetListings
Four Pillars 2010-2013©
I’ll be
  (somewhat)
PRAGMATIC
If you’ll be
    (totally)
OPEN-MINDED
Congratulations!
     You GotThe
    Appointment!
Preparing For Your Appointment
• Gathering Data

• Create CMA

• Update Presentation

• Understand the Client’s Needs

•Previous Advertising Efforts

• Market Conditions

• Subdivision Amenities

• Competing Listings
Methods Used To Find a Listing Agent

                                          Referred by Friend/Family 38%
                                          Used Agent Previously 23%
                 7%
            1%
           1%
                                          Agent Initiated Contact 5%
          1%
       2%
         2%                               RELO 4%
      3%                    38%           Saw Agent Listing 4%
  4%                                      Agent Referral 4%
 4%
                                          Met at Open House 4%
                                          Website 3%
 4%
                                          Office Walk-in 3%
 4%                                       Called Office 2%
      5%                                  Direct Mail 2%
                                          Newspaper 1%
                      23%                 Ad Speciality 1%
                                          Other 7%


                                  Source: NAR Profile of Home Buyers and Sellers 2012
What Sellers Want From Their Agents

  Reach Timeframe - 22%                       3%1% %
                                                 11
                                                  %
                                                                 22%
  Market Home - 21%                      5%

  Find Buyer - 19%
                               10%
  Price Competitively - 18%
  Fix Up Advice - 10%
  Negotiations - 5%
  Paperwork - 3%              18%                                       21%
  Help Seller Buy - 1%
  Post Videos - 1%
  Other - 1%                                    19%




                                    Source: NAR Profile of Home Buyers and Sellers 2012
Considerations when Choosing An agent

                 5%
            1%
           3%
         3%
       4%                   37%
  4%


 12%
                                      Reputation - 37%
                                      Honest/Trustworthy - 19%
                                      Referred - 13%
                                      Neighborhood Knowledge - 12%
       13%
                                      Firm Affiliation - 4%
                      19%             Personality/Good Listener - 4%
                                      Commission Charged - 3%
                                      Use of Technology - 3%
                                      Designations - 1%
                                      Other - 5%
                                  Source: NAR Profile of Home Buyers and Sellers 2012
2Step Approach
Step 1
  • It’s All About Them
  • Walk The House
  • Copious Notes
  • Measurements
  • Basic Photos
  • General Presentation
Step 2
  • Review CMA
  • Answer Objections
  • Obtain Listing
  • Complete Photos
  • Mark Sign Placement
Presentation Resources

                   www.RBIntel.com




www.NARRPR.com




                          www.MRIS.com
Market Plans
Putting The Seller At Ease
           • Understand Seller’s Needs
           • Unique Value Proposition
           • Demonstrate Understanding
Some Questions You May Want To Ask
1. Tell me about your past experiences with real estate agents.

2. What did you like most/least about what your last agent did?

3. What made YOU fall in love with your home?

4. How will we know if we have priced your home correctly?

5. Do you have a network to sell the home yourself, such as an attorney, home
inspector, termite inspector, escrow officer?

6. If you are considering selling your home yourself, have you considered security
issues about people being in your home?

7. Tell me what you want our experience to look like?

8. Tell me about the reasons behind you deciding to sell?

9. How long have you been considering the sale of your home?

10. Tell me about the conversations you have had with each other or family
members about selling your home?
Some Questions You May Want To Ask

11. Have you worked with an agent before? Tell me about that experience.

12. What one thing could I do today to make my service perfect?

13. Have you interviewed others? What was your impression?

14. What do you think the biggest challenge will be getting it sold?

15. How long are you willing to wait to find the right buyer?

16. Are there others who will be assisting you with the decisions?

17. What types of marketing do you think would work best? Why?

18. Have you searched the internet and looked for other homes for sale? Which sites
did you visit?

19. If this process were any way you wanted,what would you like?

20. Have you visited other homes for sale in your neighborhood? Tell me what you
learned by doing that?
Some Questions You May Want To Ask
21. Do you have a sales price in mind for your home? Why?

22. What are you most concerned about regarding the sale?

23. What one thing is most important to you in your sale?

24. If you had the opportunity to tell a buyer just one thing about your home, what would
that be?

25. How often would you like to receive status reports? When you contact me, what do
you consider to be an acceptable response?

26. Do you have an amount of money in mind that you would like to walk away from this
transaction with? Why is that number important to you? What would you do with those
funds?

27. If I meet all of your goals are you willing to hire me tonight?

29. Where are you relocating to? Do you want some assistance?

30. Do you know that I also help my clients as buyers while we are in the process of selling
their home?
Presentation
• Less Than 90 minutes
• Listen First; Speak Second
• Deliver Marketing Plan
• Show Marketing Examples
www.EliteScoop.com/PresentationList




 You can only feel comfortable with what YOU’VE created.
What’s Your Commission?
www.ClarusTouchCMA.com
MRIS CMA ToolKit
Objections To
   Price Recommendations
Seller’s
Estimated
  Cost
  Form
Now That You’ve
     Got The
        Listing...
Listing
                  In MLS
Understand The “Why” Of The Data
Search Stats 2012 MRIS MLS
           Item Searched        Times Per Day
 Schools                           100,203
 Rooms                             10,687
 Amenities                         13,083
 Appliances                        14,306
 Transportation                    18,850
 Exterior Features                 20,247
 Community Rules                   29,828
 Square Footage / Living Area      38,052
 Cooling Systems                   38,052
 Current Financing                 46,326
 Basement Type                     49,488
 Parking                           55,241
 Property Condition                64,298
Lifestyle
      Marketing
Property Descriptions
                                                  This?
Home has 4 bedrooms, 3 full baths, 2 car garage and over
half an acre of land. Great house. Motivated Seller, bring
all offers. Home is subject to Short Sale.

                                          ...or This?
Imagine setting in your cozy sunroom on a warm spring
morning, reading a book or laughing with family in
Ladysmith,VA. This amazing sunroom comes with 4
bedrooms, 3 full baths & 2 car garage. Enjoy over half an
acre while playing volleyball, enjoying a garden or
having a family cookout. Seller also including the private
master with oversized closet, private bathroom, jacuzzi,
cherry hardwoods, fireplace, granite counters & tall
cabinets.
Listings to
       Sellers
        Let them know
         their market
Listing
                Photos
Ask The Seller For Their Photos
HDR Listing Photos
    (High Dynamic Range)




                      30
Show Me The LifeStyle
Experience
 is better than Possession
www.PicMonkey.com




                    33
Magic Plan
Staging




Setting the Stage For Buyers   35
Virtual Staging
Listing
      Videos
www.Videolicious.com
Getting thelisting slidedeck
OnLine and Offline
  Open Houses
www.EliteScoop.com/OpenHouse2
Single Listing WebPages
Google.com/sites




  Easy, Free and Setup for Real Estate
                                         43
Listing
       Promotion
 OffLine Distribution
The HomeBook and CD
            • Letter from Sellers
            • Listing Information
            • Utility Information
            • School Information
            • Floor Plans
            • Photos
            • Community Information
            • Video (CD)
            • POA Documents (CD)
Business Cards




                 For Sale Sign   HomeBooks
www.TheAgentTrainer.com




 matthew@realtor.com


 Facebook.com/mattrathbun


  @mattrathbun


  YouTube.com/MattRathbun1

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Getting thelisting slidedeck

  • 1. Getting The LISTING Matthew Rathbun ABR/M, AHWD, BPOR, CDPE, CRB, ePRO, GREEN, GRI, SFR, SRS Copyright 2013 © Four Pillars, Inc.
  • 3. I’ll be (somewhat) PRAGMATIC If you’ll be (totally) OPEN-MINDED
  • 4. Congratulations! You GotThe Appointment!
  • 5. Preparing For Your Appointment • Gathering Data • Create CMA • Update Presentation • Understand the Client’s Needs •Previous Advertising Efforts • Market Conditions • Subdivision Amenities • Competing Listings
  • 6. Methods Used To Find a Listing Agent Referred by Friend/Family 38% Used Agent Previously 23% 7% 1% 1% Agent Initiated Contact 5% 1% 2% 2% RELO 4% 3% 38% Saw Agent Listing 4% 4% Agent Referral 4% 4% Met at Open House 4% Website 3% 4% Office Walk-in 3% 4% Called Office 2% 5% Direct Mail 2% Newspaper 1% 23% Ad Speciality 1% Other 7% Source: NAR Profile of Home Buyers and Sellers 2012
  • 7. What Sellers Want From Their Agents Reach Timeframe - 22% 3%1% % 11 % 22% Market Home - 21% 5% Find Buyer - 19% 10% Price Competitively - 18% Fix Up Advice - 10% Negotiations - 5% Paperwork - 3% 18% 21% Help Seller Buy - 1% Post Videos - 1% Other - 1% 19% Source: NAR Profile of Home Buyers and Sellers 2012
  • 8. Considerations when Choosing An agent 5% 1% 3% 3% 4% 37% 4% 12% Reputation - 37% Honest/Trustworthy - 19% Referred - 13% Neighborhood Knowledge - 12% 13% Firm Affiliation - 4% 19% Personality/Good Listener - 4% Commission Charged - 3% Use of Technology - 3% Designations - 1% Other - 5% Source: NAR Profile of Home Buyers and Sellers 2012
  • 9. 2Step Approach Step 1 • It’s All About Them • Walk The House • Copious Notes • Measurements • Basic Photos • General Presentation Step 2 • Review CMA • Answer Objections • Obtain Listing • Complete Photos • Mark Sign Placement
  • 10. Presentation Resources www.RBIntel.com www.NARRPR.com www.MRIS.com
  • 12. Putting The Seller At Ease • Understand Seller’s Needs • Unique Value Proposition • Demonstrate Understanding
  • 13. Some Questions You May Want To Ask 1. Tell me about your past experiences with real estate agents. 2. What did you like most/least about what your last agent did? 3. What made YOU fall in love with your home? 4. How will we know if we have priced your home correctly? 5. Do you have a network to sell the home yourself, such as an attorney, home inspector, termite inspector, escrow officer? 6. If you are considering selling your home yourself, have you considered security issues about people being in your home? 7. Tell me what you want our experience to look like? 8. Tell me about the reasons behind you deciding to sell? 9. How long have you been considering the sale of your home? 10. Tell me about the conversations you have had with each other or family members about selling your home?
  • 14. Some Questions You May Want To Ask 11. Have you worked with an agent before? Tell me about that experience. 12. What one thing could I do today to make my service perfect? 13. Have you interviewed others? What was your impression? 14. What do you think the biggest challenge will be getting it sold? 15. How long are you willing to wait to find the right buyer? 16. Are there others who will be assisting you with the decisions? 17. What types of marketing do you think would work best? Why? 18. Have you searched the internet and looked for other homes for sale? Which sites did you visit? 19. If this process were any way you wanted,what would you like? 20. Have you visited other homes for sale in your neighborhood? Tell me what you learned by doing that?
  • 15. Some Questions You May Want To Ask 21. Do you have a sales price in mind for your home? Why? 22. What are you most concerned about regarding the sale? 23. What one thing is most important to you in your sale? 24. If you had the opportunity to tell a buyer just one thing about your home, what would that be? 25. How often would you like to receive status reports? When you contact me, what do you consider to be an acceptable response? 26. Do you have an amount of money in mind that you would like to walk away from this transaction with? Why is that number important to you? What would you do with those funds? 27. If I meet all of your goals are you willing to hire me tonight? 29. Where are you relocating to? Do you want some assistance? 30. Do you know that I also help my clients as buyers while we are in the process of selling their home?
  • 16. Presentation • Less Than 90 minutes • Listen First; Speak Second • Deliver Marketing Plan • Show Marketing Examples
  • 17. www.EliteScoop.com/PresentationList You can only feel comfortable with what YOU’VE created.
  • 21. Objections To Price Recommendations
  • 23. Now That You’ve Got The Listing...
  • 24. Listing In MLS Understand The “Why” Of The Data
  • 25. Search Stats 2012 MRIS MLS Item Searched Times Per Day Schools 100,203 Rooms 10,687 Amenities 13,083 Appliances 14,306 Transportation 18,850 Exterior Features 20,247 Community Rules 29,828 Square Footage / Living Area 38,052 Cooling Systems 38,052 Current Financing 46,326 Basement Type 49,488 Parking 55,241 Property Condition 64,298
  • 26. Lifestyle Marketing
  • 27. Property Descriptions This? Home has 4 bedrooms, 3 full baths, 2 car garage and over half an acre of land. Great house. Motivated Seller, bring all offers. Home is subject to Short Sale. ...or This? Imagine setting in your cozy sunroom on a warm spring morning, reading a book or laughing with family in Ladysmith,VA. This amazing sunroom comes with 4 bedrooms, 3 full baths & 2 car garage. Enjoy over half an acre while playing volleyball, enjoying a garden or having a family cookout. Seller also including the private master with oversized closet, private bathroom, jacuzzi, cherry hardwoods, fireplace, granite counters & tall cabinets.
  • 28. Listings to Sellers Let them know their market
  • 29. Listing Photos Ask The Seller For Their Photos
  • 30. HDR Listing Photos (High Dynamic Range) 30
  • 31. Show Me The LifeStyle
  • 32. Experience is better than Possession
  • 35. Staging Setting the Stage For Buyers 35
  • 37. Listing Videos
  • 40. OnLine and Offline Open Houses
  • 43. Google.com/sites Easy, Free and Setup for Real Estate 43
  • 44. Listing Promotion OffLine Distribution
  • 45. The HomeBook and CD • Letter from Sellers • Listing Information • Utility Information • School Information • Floor Plans • Photos • Community Information • Video (CD) • POA Documents (CD)
  • 46. Business Cards For Sale Sign HomeBooks