Gloria's Resume
- 1. 1496 PomonaAve San Jose, CA 95110 Phone:408-693-5850 Email:gloria.enriquez@ssa.sccgov.org Gloria C. Enriquez Objective: To obtain a position where I may utilize my skills and services in a position with focus on Client Relations/Customer Service. Experience 2009-Present County of Santa Clara San Jose, CA Office Specialist III • Insurance Compliance Monitor, File and keep track of Insurance compliance • Work with Contractors and their insurance providers for Compliance. Through EBIX • Input Data and contracts in SAP and CAAS systems. • Track Contracts • Order Supplies • RFP/RFQ Coordination, and help with fiscal end and Renewal coordination. 2006–2009 County of Santa Clara San Jose, CA Children’s Counselor • Provide the primary teaching, guidance, and counseling of children in areas of personal hygiene, care of personal and shelter property, social skills, and general problem solving skills. • Intervene in crisis situations and direct such interventions in order to help resolve the crisis in the least restrictive fashion. Calls for supervisory support, when necessary. • Observe, assess, and document individual and group behavior and needs. Work with cottage staff to meet individual and group needs. • Conduct group or individual counseling regularly or as needed to assist children with learning important social and problem solving skills. • Assist with admitting or releasing of children as well as orientation of children to the shelter.
- 2. 1496 PomonaAve San Jose, CA 95110 Phone:408-693-5850 Email:gloria.enriquez@ssa.sccgov.org • Consistently implement the shelter program of care and counseling in working with the children. Assist in providing technical guidance regarding the shelter program to Associate Children's Counselors, volunteers, and contract workers. • Protect all children from abuse, harassment, ridicule, or other forms of mistreatment by others. Report all suspected child abuse in accordance with California law. • Plan and direct recreational and social activities with the children. • Prepare necessary and assigned documentation such as incident reports, maintenance requests, cottage log, and outing requests. • Assist in the routine organization, care, and maintenance of the shelter facilities and property. Submits maintenance requests, when necessary. • Assist children with the care and protection of their belongings that are brought to the cottage. • Administers first aid in emergency situations. • Transport children in county vehicles to and from outside activities and events. • Perform basic infant and child care such as bathing, diapering, preparing formulas and feedings and see that children are dressed appropriately. • Performs all other related duties as required. 2002-2008 Hernandez Tax Service San Jose, CA Tax Preparer • Prepare and E-file Tax Returns for customers. • Verifying Documentation reported or given. • Process Loans for clients • Mail and send request for clients to the IRS or Franchise Tax Board. • Verify and validate client information • Print and disburse Loan Checks.
- 3. 1496 PomonaAve San Jose, CA 95110 Phone:408-693-5850 Email:gloria.enriquez@ssa.sccgov.org 1998–2008 City of San Jose San Jose, CA Recreation Leader • Implement an after school recreation program with at-risk youth. Worked at Senior Centers and with disabled youth for Office of Therapeutic Services. Worked with Volunteers, Big Brothers/Big Sisters program, San Jose State Interns. • Implement and maintain sports programming with positive reinforcements. Teach youth social skills in settings that were outside their communities such as field trips, grant writing and interviewing, Holiday Food drives, Family Giving Tree gift giving. • Worked with families, Police, Probation, Juvenile Justice, Neighborhood Associations, Anti-Graffiti, SNI, Turn-it Around, Right Connection, Mayors Gang Task Force as well as many community outreach agencies such as Catholic Charities and California Youth Outreach. Worked closely with City Councilmen and councilwomen in the Council districts Youth Centers were in economically disadvantaged communities. • Under filled Senior Recreation position since 2001 at assignment Fair Youth Center my duties varied as I was responsible for onsite supervision of staff as well as Youth Center programming. • Help organize major functions, and field trips. Implement workshops and gang diversion, work in collaboration with J.W. Fair middle school staff, Franklin McKinley Educational foundation and the Santee Action Center. • Work community clean-up and events involving project crackdown, attend Fair exchange and CAT meetings. Work and help out school staff during school emergencies and special events. • Make flyers and posters for events and trips. Keep track of monthly attendance, memberships and incident reports. • In charge of community service workers, explain job expectations, rules, disburse job duties and follow up with paper work to appropriate agencies. • Covered supervisor meeting with school agencies, Fair Exchange, Right Connection gang diversion mtg. Worked closely with Project Crackdown in the Fair community.
- 4. 1496 PomonaAve San Jose, CA 95110 Phone:408-693-5850 Email:gloria.enriquez@ssa.sccgov.org Community Activism • Restorative Justice Program- Neighborhood accountability Board member 2001-2003 • Anti-Graffiti program, Community pride volunteer • Family Giving Tree gift giving • Alma Neighborhood Association, Washington Area Community Coalition, Safe Neighborhood Initiative, Community Advocate Education 2004 University of Phoenix San Jose, CA 1998-2004 San Jose City College San Jose, CA • Criminal Justice Major Certificates and Licenses Type: AED/CPR and First Aid Training Number: Issued by: Life Safety Associates Date Issued: 11/02/2016 Date Expires: 11/02/2018 Type: Emergency Response Team Number: Issued by: Date Issued: 11/02/2016 Date Expires: 11/02/2018 Type: County Driver Permit Issued by: County of Santa Clara Date Expires: 07/05/2019