Gopalakrishnan B_upd_2015
- 1. Gopalakrishnan B Sai Ram Mobile: +91-9611822337, Email: Mailing.Gopal@gmail.com Looking for career opportunities in Business Reporting, Analytics, Marketing, Strategy Planning and Operations with an organization of repute. CAREER ABSTRACT Over 9 years of expertise in Business Report development, Data Analysis, Marketing Analytics, Pre-Sales, Marketing, Strategy, Customer Engagements and Process Improvements. I currently working with Tesco HSC as Lead – Ireland Marketing reports and Insights team. Primary Knowledge recipient for the role travelled to Ireland and ensured a very seamless transition. Successfully Implemented Promotion optimization project for Ireland in coordination with onshore insight team. Expertise in evaluating Price position, trends and gaps against competitors. Developed pre-checker tool for commercial buying operation teams to set up prices in the system ensuring which are adherence to our Price and Promotion policies. Expertise in evaluating sales, trends, promotional performance, product performance, customer buying behaviour and trade performance. Proficient in developing dashboards to help answer business questions. Analysing and understanding key Reference data issues and provide long term strategic solutions to prevent re-occurrence. Head the Analyst Forum in the Marketing and Commercial teams to help Analysts from across different areas to share best practices and help enhance key reporting and insight skills. Worked in various domains such as sales, Insurance, Mortgage and Retail PROFESSTIONAL SKILL SET Competitor analysis Drill Down/ Trend Analysis Process Improvements Key Account Management Training & Development Team Motivation & Management Reporting IT SKILLS SQL MS Office Teradata fast load and B Tech Utilities Data warehouse Concepts EMPLOYMENT SCAN Feb`11-till date Tesco HSC as Lead – Product Pricing, promotions and Trade Responsibilities Develop better reports that aid root causing and improve controls and compliance that enables us to be a Trusted, Legal and Competitive Retailer Conducting research and performing competitive pricing analysis. (Competitor Basket Analysis). Providing insights on competitor price index movements and its impacts Review pricing index reports and offer suggestions to maintain targets index levels as per Price and Promotions Policies. Tracking promotion contribution, customer giveaway for various categories in any given promotions events. Reporting company sales performance year on year and week on week for different Promotion mechanics. Track trade performance against budgets at category, department & store level to help the business take corrective actions and stay competitive in the market. Research, review and analyse the impact of merchandising and in-store promotional efforts on product sales and gross margins and make recommendations to Board. Report Price and cost inflation trend by Wow, YoY and Period. Mentoring team members and helping them in making their processes more efficient. Involvement in: • Automation anywhere project across Marketing and commercial teams. • Coordinating with Tesco IT Team in Retail price optimiser tool development Oct`2008- Feb`11 IGATE Global solutions as Senior Associate / MIS Reporting Responsibilities Creating and maintain reports in MS Excel and CFM that allows the company to get information on the daily business activities.
- 2. Preparing of Monthly Performance status reports / Dash boards to senior management Understand requirements, design formats, deploy formats, follow up with business development team and validating the data Ad - Hoc Data collection, and perform trend analysis on the work queues. Responsible for preparing billing report (Transaction process / Full time employee billing), vendor Performance report, Daily summary reports for onshore reporting. Designing templates for data upload into lending portal system Collating data and preparing the Monthly Operations summary review for internal management review presentation. Played a major role in the remote transition of projects and have prepared the Standard Operating Procedure, Offshore Training Calendar, Process Maps and Process Flow document. Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines. Mar`2007- Oct`08 AXA Business Services as Analyst / Insurance Claims Responsibilities Generating Policy documents and Client letters using Customer Knowledge Base. Analysing the Customer polices and the type of benefits under the claim. Preparing overall pipeline, Quality and performance of team on weekly basis. Updating and retreiving of Customer data from IBM Mainframe. Works metrics reconcilation for the team Late interest calculation and issuing of payments Preparing Tax Deduction Certificates Anwering to the queries raised by uk Customer Dec`2005- Mart`07 Oracle India Pvt Ltd as Business Operations analyst / Pre sales Responsibilities Analysing the Customer profile, through Oracle CRM applications, Hoovers, One Source. Analysing the Opportunities through oracle marketing campaigns. Responsable for maintaining the Data Quality of all data used by Global sales Ensuring the data quality to be Zero defect in 3 different levels. ACADEMIC PROFILE 2005 Bachelor of Commerce (E-Commerce) from PSG College of arts and science affiliated to Bharathiyar University. PERSONAL VITAE Date of birth: 28thJuly 1984 Present Address: #176, Kundanahalli Colony, ITPL Main Road, Bangalore-37 Languages known: English, Tamil, Kannada I hereby declare that the information furnished above is true to the best of my knowledge Place: Bangalore Date: GopalaKrishnan B