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< !- -co nten t here - - >
                    Grading your CMS Implementation	
                    J. Boye Conference for Web and Intranet Professionals
                    May 2011
                    Philadelphia, PA




10/09/2007            © Copyright 2009 Content Here.                        1


                                                                                1
<!-- content here -->
 You just deployed a new CMS!




11/2/2008   © Copyright 2009 Content Here.                  2


                                                                     2
<!-- content here -->




            What does that
               mean?

11/2/2008   © Copyright 2009 Content Here.                  3


                                                                     3
<!-- content here -->




            Why did you do
                 it?

11/2/2008    © Copyright 2009 Content Here.                  4


                                                                      4
<!-- content here -->




             How is that
            working out for
                 you?

11/2/2008   © Copyright 2009 Content Here.                  5


                                                                     5
<!-- content here -->
 I know what you hoped for...



                                               We did content
                                             management and WE
                                             WERE AWESOME!




11/2/2008   © Copyright 2009 Content Here.                   6


                                                                      6
<!-- content here -->
 What probably happened
        Satisfied                Oooh                   Is it ready
       We are                   demos!                 yet?
                                                                        We canʼt
       getting a                                                        migrate all
       new CMS!                                                         this content!
                                               Scoping :(
                                                                 launch


                                       Business
      We canʼt                         case.
                                                             I miss the old
      work another                                           system.
      day like this!
      Disappointed
11/2/2008     © Copyright 2009 Content Here.                                            7


                                                                                             7
<!-- content here -->




            There is going to
                be a dip


11/2/2008    © Copyright 2009 Content Here.                  8


                                                                      8
<!-- content here -->
 Measuring the dip
 Vision                                      Platform               Execution
 >> Goals                                    >> User                >> People
 >> Strategy                                    Interfaces*         >> Planning
 >> Expectations                             >> Architecture        >> Processes
                                             >> Flexibility         >> Design*
                                             >> Simplicity          >> Integration
                                             >> Vendor




11/2/2008   © Copyright 2009 Content Here.                                       9


                                                                                       9
<!-- content here -->
 The three facets in context




11/2/2008   © Copyright 2009 Content Here.                  10


                                                                     10
<!-- content here -->
 Vision: Goals




11/2/2008   © Copyright 2009 Content Here.                  11


                                                                     11
<!-- content here -->
 Need a content strategy


       How are you going to advance
         your business goals with
                 content?


11/2/2008   © Copyright 2009 Content Here.                  12


                                                                     12
<!-- content here -->
 Vision: Strategy
 The First Principles of Content Strategy


 >> You have information that a desirable
            audience wants.

 >>The information you have is capable of driving
            desired behaviors.


11/2/2008       © Copyright 2009 Content Here.                  13


                                                                         13
<!-- content here -->
 Vision: Expectations




11/2/2008   © Copyright 2009 Content Here.                  14


                                                                     14
<!-- content here -->
 Platform and Execution
 Definitely Platform                           ???              Definitely Execution


                 cost                          stability            training

            interop                          usability              design
            vendor                           flexibility             priorities
              core
            features                           expertise
                                                                    schedule
                         complexity                  bugs

11/2/2008   © Copyright 2009 Content Here.

                                                                               15
                                                                                     15
<!-- content here -->
 Execution: Training


        Training has been successful if everyone
    understands his role and has the                              skills
                                             to execute it




11/2/2008   © Copyright 2009 Content Here.                              16


                                                                                 16
<!-- content here -->
 Execution: Content Modeling




11/2/2008   © Copyright 2009 Content Here.                  17


                                                                     17
<!-- content here -->
 Execution: Workflow




11/2/2008   © Copyright 2009 Content Here.                  18


                                                                     18
<!-- content here -->
 Execution: Presentation




11/2/2008   © Copyright 2009 Content Here.                  19


                                                                     19
<!-- content here -->
 Execution: Instrumentation




11/2/2008   © Copyright 2009 Content Here.                  20


                                                                     20
<!-- content here -->
 The dip = feedback loop




11/2/2008   © Copyright 2009 Content Here.                  21


                                                                     21
<!-- content here -->
 The line doesnʼt end there




11/2/2008   © Copyright 2009 Content Here.                  22


                                                                     22
<!-- content here -->
 Further Reading
 >> Pop-Quiz (hand outs)
 >> http://www.contenthere.net/category/content-
    management-assessment
 >> Take the survey: http://www.contenthere.net/2011/04/
    cms-implementation-survey.html




11/2/2008   © Copyright 2009 Content Here.                  23


                                                                     23

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Grading your CMS Implementation

  • 1. < !- -co nten t here - - > Grading your CMS Implementation J. Boye Conference for Web and Intranet Professionals May 2011 Philadelphia, PA 10/09/2007 © Copyright 2009 Content Here. 1 1
  • 2. <!-- content here --> You just deployed a new CMS! 11/2/2008 © Copyright 2009 Content Here. 2 2
  • 3. <!-- content here --> What does that mean? 11/2/2008 © Copyright 2009 Content Here. 3 3
  • 4. <!-- content here --> Why did you do it? 11/2/2008 © Copyright 2009 Content Here. 4 4
  • 5. <!-- content here --> How is that working out for you? 11/2/2008 © Copyright 2009 Content Here. 5 5
  • 6. <!-- content here --> I know what you hoped for... We did content management and WE WERE AWESOME! 11/2/2008 © Copyright 2009 Content Here. 6 6
  • 7. <!-- content here --> What probably happened Satisfied Oooh Is it ready We are demos! yet? We canʼt getting a migrate all new CMS! this content! Scoping :( launch Business We canʼt case. I miss the old work another system. day like this! Disappointed 11/2/2008 © Copyright 2009 Content Here. 7 7
  • 8. <!-- content here --> There is going to be a dip 11/2/2008 © Copyright 2009 Content Here. 8 8
  • 9. <!-- content here --> Measuring the dip Vision Platform Execution >> Goals >> User >> People >> Strategy Interfaces* >> Planning >> Expectations >> Architecture >> Processes >> Flexibility >> Design* >> Simplicity >> Integration >> Vendor 11/2/2008 © Copyright 2009 Content Here. 9 9
  • 10. <!-- content here --> The three facets in context 11/2/2008 © Copyright 2009 Content Here. 10 10
  • 11. <!-- content here --> Vision: Goals 11/2/2008 © Copyright 2009 Content Here. 11 11
  • 12. <!-- content here --> Need a content strategy How are you going to advance your business goals with content? 11/2/2008 © Copyright 2009 Content Here. 12 12
  • 13. <!-- content here --> Vision: Strategy The First Principles of Content Strategy >> You have information that a desirable audience wants. >>The information you have is capable of driving desired behaviors. 11/2/2008 © Copyright 2009 Content Here. 13 13
  • 14. <!-- content here --> Vision: Expectations 11/2/2008 © Copyright 2009 Content Here. 14 14
  • 15. <!-- content here --> Platform and Execution Definitely Platform ??? Definitely Execution cost stability training interop usability design vendor flexibility priorities core features expertise schedule complexity bugs 11/2/2008 © Copyright 2009 Content Here. 15 15
  • 16. <!-- content here --> Execution: Training Training has been successful if everyone understands his role and has the skills to execute it 11/2/2008 © Copyright 2009 Content Here. 16 16
  • 17. <!-- content here --> Execution: Content Modeling 11/2/2008 © Copyright 2009 Content Here. 17 17
  • 18. <!-- content here --> Execution: Workflow 11/2/2008 © Copyright 2009 Content Here. 18 18
  • 19. <!-- content here --> Execution: Presentation 11/2/2008 © Copyright 2009 Content Here. 19 19
  • 20. <!-- content here --> Execution: Instrumentation 11/2/2008 © Copyright 2009 Content Here. 20 20
  • 21. <!-- content here --> The dip = feedback loop 11/2/2008 © Copyright 2009 Content Here. 21 21
  • 22. <!-- content here --> The line doesnʼt end there 11/2/2008 © Copyright 2009 Content Here. 22 22
  • 23. <!-- content here --> Further Reading >> Pop-Quiz (hand outs) >> http://www.contenthere.net/category/content- management-assessment >> Take the survey: http://www.contenthere.net/2011/04/ cms-implementation-survey.html 11/2/2008 © Copyright 2009 Content Here. 23 23