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New Media or Traditional PR?Presentation to GRAPE (Grand Rapids Area Professionals for Excellence)September 23, 2009Tim Penning, APRAssociate ProfessorGrand Valley State University
New Media ExcitementPlatformsWeb sitesBlogsWikisYouTubeNetworksFacebookTwitterTopic specific online communities (Ning)
…New Media…Sharing/BookmarkingDiggDeliciousBuzzAggregatingRSSMobile apps
Transformation1			many1			1Many		many
Proclamation…Organizationpublics
Feedback…Organizationpublics
Conversation
Host
Public Relations DefinedManagement functionIdentify, establish and maintain mutually beneficial relationshipsWith ALL publics**It is NOT “spin,” and it is more than publicity
History/Models of PRPress Agentry/PublicityPublic Information2-way asymmetrical2-way symmetrical
PR vs MarketingRelationships with all publicsSales to customers…or…Communal relationshipsExchange relationships
PR and Social MediaConversations, not proclamationsRelationships, not salesMutual benefit, not self interest Listen and respondShare
Questions?

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