Groupe onepoint presentation
- 2. 2 GROUPE ONEPOINT company profile In summary GROUPE ONEPOINT : Is an international company providing : management consulting and I.T. professional services business process optimization and technology is a multi-specialist service provider offers to its clients a partnership approach based on client intimacy, flexibility and excellence Consulting and fixed price services Service Centers for Paris and regional offices France (2002) Canada (2003) China (2005) Local consulting and professional services Intra-group resource mobility and service center Supporting our client activities in Asia Tunisia (2007) Professional services and local projects Service Center OTC Conseil (2012) Business Consulting Operational Risk Management France (2008) Acquisition of ODIMA/OCEI Service Center/fixed price projects
- 3. 3 GROUPE ONEPOINT business information 2002 2004 2006 2008 2010Fcast 2012 22 42 2002 2004 2006 2008 2010Fcast 2012 260 475 55 650 Presentation Government Telecom / Media Industry / Distribution Banking / Financial Services
- 4. 4 GROUPE ONEPOINT is renowned for its cutting edge technological expertise and its savoir-faire with a broad range of technologies (Microsoft or Open Source). GROUPE ONEPOINT helps its clients through the management of fixed price critical projects and programs to deliver business solutions and to provide a competitive advantage to clients. GROUPE ONEPOINT helps its clients through its business and management professional services by drawing on its long experience on strategic projects in different business areas. GROUPE ONEPOINT works closely with its clients in business and I.T. transformation activity adding value at the right price in all situations. GROUPE ONEPOINT partners with its clients providing the highest quality services. GROUPE ONEPOINT has an internal quality policy guaranteed by its employee certification program and its ISO9001 company quality policy. GROUPE ONEPOINT company profile Added Value Service Partner Technical Expertise Fixed Price Projects Business and Functional Expertise Service Center Quality Consulting GROUPE ONEPOINT works closely with its clients on the strategic planning of their major transformation projects and their business service improvement programs.
- 5. 5 An expert service in France and around the world Our offices worldwide A national and international presence, a production capacity customized to our clients needs in the French regions, near-shore and offshore.
- 6. 6 GROUPE ONEPOINT company profile Executive Committee Business Development Legal and Financial Management and Business Administration Information Systems Management Chief Executive Officer David LAYANI TELEMARKETING SERVICE CENTER SERVICE CENTER Business Unit Management BU Banking, Finance, Insurance RECRUTMENT SERVICE CENTER ONEPOINT UNIVERSITY Human Resources and General Secretary Industrial Management BU BordeauxBU Telecom BU Industry, Retail , Government BU Nantes BU Canada • Matrix Organization • Sectorial Business Unit • Shared Service Center • Dedicated Services B.U. INTERNAL ORGANIZATIONAL STRUCTURE SALES Manager Technical Sales HUMAN RESOURCES Human Resource Manager Recruitment Specialist PRODUCTION Project Manager/ Coordinator Delivery Management FINANCE Management Accounting Administrative Assistant Organisation BU OTC
- 7. 7 GROUPE ONEPOINT company profile Specialist service providers Revenues < 30 M€ Consulting & technology companies Revenues > 500 M€ Client Intimacy Expertise Service commitment International services Organization & Processes Industrialization Customized Services Capacity Business Acumen Market Positioning GROUPE ONEPOINT brings the advantages of both: Niche and specialist service providers Large professional service companies
- 8. 8 “GROUPE ONEPOINT Is an international company providing management consulting and I.T. professional services, technology optimization and outsourcing. GROUPE ONEPOINT helps its clients to optimize performance through the efficient and innovative use of processes and technologies.” Our Services Your company performanceOptimize Optimize and Improve I.T. Services In order to liberate internal client resources to enable innovation and to build a competitive advantage Outsourcing Tests and Applications Infrastructure Outperform your competitors through process and technology effectiveness and excellence. “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.” Technological Innovation is one of the key enablers of the Agile enterprise, enabling market adaptation and rapid construction of new client services Improve the efficiency and effectiveness of your business through the industrialization of your I.T. infrastructure With a specialist partner manage the business support activities with clear performance indicators on cost, service, quality and reactivity Consulting Technology
- 9. 9 Consulting to survive and flourishAdapt I.T. Governance I.T. Transformation Project Management I.T. Strategy Fonctional Expertise “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.” Charles Darwin Value Delivery, Performance Measures • Budget and Control • I.T. Governance, COBIT I.T. Blueprint, Innovation • Opportunity analysis, I.T. Innovation • Cobit, Val IT, Six Sigma Industrialization, outsourcing – offshore, • Continuous Improvement, Methodology • Organizational audits, Change management Project Portfolio Management • PMO • CMMi, PMBoK, Prince2 Energy/Utilities Automotive Defense/Aeronautic/Security Transport/Logistics/Construction Management Consulting Business Performance • Risk, Compliance • Organization, Business process re-engineering
- 10. 10 Market, credit and operational risk management. Assets and liabilities management Foreign Account Tax Compliance Act, Dodd- Frank, EMIR, Bâle II/III & liquidity risk, Solvability II,LSF Business blueprint, strategic marketing, mergers and acquisitions, cost reduction Market data repositories, products, client s and third party reference data repositories. Validation of internal quantitative models. Organizational change management, organizational structure definition, role definitions, work procedure documentation, BPR – Business Process Reengineering Front, Middle, back Office Internal control, Management Accounting, … OTC GROUPE ONEPOINT Management Consulting Strategic and Business Consulting Risk and Quantitative Analysis Processes Risk Information Regulation Change management your business performanceOptimise “GROUPE ONEPOINT helps clients optimize their performance through innovative processes , organization and technologies.”
- 11. 11 Technology the Agile enterpriseConstruct Simplicity and Rapidity • Audits of architecture and applications • Application framework development • Training • Migrations, maintenance and support Scalability and Standards • Strategy and Roadmaps • Architecture and Performance • Portals and SOA • Migrations, maintenance et support Independence of Business Services and Applications • Architecture and Vision • Support of business processes • Enterprise Service Bus • Data and business objects .NET Technologies Open Source SOA/Integration Java/J2E Technologies Technological Innovation and system integration are key enablers of the Agile enterprise enabling market adaptation and rapid construction of new client services. Openness and Value for Money • Java based Open Source– Client, Mobile, JVM, Server • Data oriented Open Source– Database, Analytics, RT Query/Streaming
- 12. 12 Deep technical expertise GROUPE ONEPOINT is a Microsoft Gold Partner and also provides expertise in the full range of Java technologies and package systems, with in particular : Technology • A large variety of experience and expertise in proprietary and Open Source technologies • Tens of web technology architects (Java, J2ee, PHP, Mysql, Oracle, BO) • Close partnership relationships with software editors and hardware providers • 200 web technology designers and developers
- 13. 13 Microsoft partnership and certification • 2 MVP (Most Valuable Professional) – technical experts recognized by Microsoft • A strong capacity to manage workload variation • A Microsoft Gold partnership covering collaborative and portal domains • SharePoint technology certified experts
- 14. 14 Service Center Management Structure and organize the service • Service catalog implantation • SLA and key performance indicators • Front Office construction and SPOC “Optimize and improve business services in order to liberate internal resources for innovation and build competitive advantage.” Industrialisation Productivity improvement • Workload variation management • Nantes, Bordeaux Cost Reduction • Access to expert resources • Agility, virtualization, expertise • Canada, Tunisia Effectiveness & Lean • Organizational industrialization • Knowledge management • Reutilization, Automation • Continuous improvement to create competitive advantageIndustrialize Projects & Programs Fixed Price Projects • Project management • Program governance • End to end management of service implementation On site Services Center Offshore Service Center Regional Service Center Service evaluation and Initialization • Knowledge transfer • Operational management Transition
- 15. 15 Resources and Expertise KNOWLEDGEMANAGEMENT GROUPE ONE POINT Resource Pool Team GROUPE ONEPOINT Service Center specialist teams Methodological Expertise Knowledge management Quality control Technical Expertise Workload variation management
- 16. 16 Nantes Bordeaux Experienced Fixed Price Services Management 20 years experience providing fixed price services Significant success stories and references Client relationships based on transparency and flexibility Industrialized services based on best practices Proven knowledge transfer management Continuous improvement of services (CMMI, AGILE) Local capacity More than 150 experts GROUPE ONEPOINT Shared Service Center Polyvalent technology experts Service Centers Outsourcing
- 17. 17 Our Service Center approach Groupe onePoint Service Level Agreement Quality Plan CLIENT GROUPE ONEPOINT Management Reports Monitoring, analysis and follow-up of the key performance indicators of the service Reporting of risks and alerts to appropriate client managers Quality Management of service continuity Ensuring respect of internal client methods and procedures Guaranteeing compliance with the QAP (Quality Assurance Plan) and Service Transfer Plan Coordination Task Allocation Resources Management (skills and staffing) Monitoring work progress and plan Governance and Management of a Service Centre
- 18. 18 Third Party Application Maintenance and Testing Managed Services Third party Application Maintenance Service Offerings covering on site, near- shore and offshore application maintenance New production models based on a fixed price approach Improved resource allocation Industrialization through best practices. Clear visibility and management of costs Flexibility et innovation in business support The best quality while optimizing « Time to market » Testing Managed Services A test methodology covering all stages of a project in order to optimize overall quality A proven skill transfer methodology Verification, Validation and Testing best practices Continuous improvement savoir-faire. The most responsive business support while optimizing risk management Client satisfaction while ensuring production security “With a specialist partner, coordinate your business support activities using clear indicators on cost, service, quality and reactivity.” Client Added Value on your key business activitiesFocus
- 19. 19 Managed Services, Audit, Support, Consulting Testing Manage Services
- 20. 20 Infrastructure Database management System management Web application operations management Desktop management Incident management Problem management Release management Configuration management Datacenter consolidation Private and hybrid cloud solutions Automated provisioning Desktop virtualization Application virtualization and improve serviceReduce costs Remote system management Virtualization Services Service Management
- 21. 21 Best pratices and methods ISO 9001 GROUPE ONEPOINT is currently preparing its ISO 9001:2008 certification for its design and development activities in projects, maintenance and technical professional services. ITIL Groupe onePoint uses ITIL as its reference methodology for all its support and maintenance activities of both applications and infrastructure. Tens of GROUPE ONEPOINT experts are certified on the different ITIL services. CMMI For formal projects and projects requiring a traditional approach, we use CMMI as a reference. Agile/Scrum/XP For small projects requiring rapid reactivity, our certified experts use an agile or iterative approach. COBIT/Val IT For I.T. governance engagements GROUP ONEPOINT experts and auditors use the COBIT framework. “Becoming a leader requires the implementation and adoption of best practices for day to day activities and to build a better future“ excellenceEveryday
- 22. 22 We deliver products and services which correspond to our clients expectations, to our quality standards and respecting the best industry standards. the highest QualityDelivering Groupe onePoint is committed to delivering the highest standards of quality and responsiveness in the software products and services we provide for our customers. Services Standards Quality Management is implemented in each project which we take on from the design phase all the way through to deployment. Engagement de Qualité We communicate and deploy our Quality Policy to all our employees Communication We constantly search to improve the quality of our services through apprenticeship, knowledge sharing, performance assessment or innovation Amélioration Continue Quality policy
- 23. 23 This environmentally friendly initiative also involves the participation of employees and suppliers in the best practices applied on a daily basis : Paper management and printing optimization, The reduction of electricity consumption in the office, The control of air conditioning and heating, Water management, The reduction of travel and the putting in place of alternative solutions, Management and recycling of waste GROUPE ONEPOINT IS CERTIFIED AFAQ 14001 LEVEL 1 Sustainable development As a responsible enterprise, GROUPE ONEPOINT is committed to controlling the environmental risks and impacts associated with its activities. This environmental commitment is characterized by an Environmental Guide made available to all the employees of the group. BUILDING AN ENVIRONMENTALLY-FRIENDLY ENTERPRISE CertificationISO 14001 On the 9th of march 2011, GROUPE ONEPOINT was certified AFAQ 14001 Level 1. This recognition is a testimony of the commitment of the group over a considerable period of time to the respect and protection of the environment.
- 24. 24 GROUPE ONEPOINT Advantages Commitment Capacity to manage workload variation Control of costs Group Size Strategy based on major accounts All-inclusive governance Reactivity, Flexibility Adaptability ONEPOINT University Partnerships Group recruitment platform Knowledge Management Industrialization Continuous improvement Numerous references Ideal company size Reactivity and flexibility Resourcing policy based on expert and experienced domain resources Continuous improvement Commitment