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GROWING YOUR DEVOPS MINDSET
RENÉ VAN OSNABRUGGE
@RENEVO
JOHN (PRINCIPAL LEAD EXECUTIVE ARCHITECT) CALLING
Growing your DevOps Mindset
GROWING YOUR DEVOPS MINDSET
RENÉ VAN OSNABRUGGE
@RENEVO
COLLABORATION
INFRASTRUCTURE
ASCODE
AUTOMATION
KANBAN
SWITCHES
SMALL
WHY DEVOPS?
MAKE MORE MONEY
NOW AND IN THE FUTURE
ELIYAHU M. GOLDRATT - 1984
“DEVOPS IS THE UNION OF PEOPLE,
PROCESS AND PRODUCTS TO ENABLE
CONTINUOUS DELIVERY OF VALUE TO
OUR END-USERS”
DONOVAN BROWN
STRENGTH LIES IN DIFFERENCES,
NOT IN SIMILARITIES
STEPHEN R. COVEY
SOURCE: STATE OF DEVOPS REPORT 2018
Growing your DevOps Mindset
Growing your DevOps Mindset
MULTI-GENERATION WORKFORCE
BY CHANGING NOTHING, NOTHING CHANGES
TONY ROBBINS
BACK TO JOHN
OR ACTUALLY MARTIJN…
ACCEPTING
THE STATUS
QUO
In here, it takes two weeks to get
VPN access…
“We have always worked like this.
And management wants it this way.”
It’s my stapler
SILO’S AND TURF
WARS
“I thought that I am responsible for
making the right technical choices,
NOT him”
CULTURE OF
FEAR
Uh… yeah. So I guess we should probably
go ahead and have a little talk. Hmm?
We all know that it was caused by
some major flaws in the software
design and implementation that
did not follow the architectural
guidelines. So, I have written a new
software architecture document
with rules and guidelines, but
people just don't follow it
PLEASERS
People doing exactly what
managers ask, not what is needed
“If they want ME to change the
organization they should make ME a
manager”
EXERCISE
GROWTH MINDSET
QUIZ
INTELLIGENCE IS SOMETHING PEOPLE ARE
BORN WITH THAT CAN’T BE CHANGED.
YES NO
YOU ARE A CERTAIN KIND OF PERSON,
AND THERE IS NOT MUCH THAT CAN BE
DONE TO REALLY CHANGE THAT
YES NO
MATH IS MUCH EASIER TO LEARN IF YOU
ARE MALE OR MAYBE COME FROM A
CULTURE WHO VALUES MATH.
YES NO
TRYING NEW THINGS IS STRESSFUL FOR
ME AND I AVOID IT.
YES NO
YOU CAN LEARN NEW THINGS, BUT YOU
CAN’T REALLY CHANGE HOW INTELLIGENT
YOU ARE.
YES NO
YOU CAN DO THINGS DIFFERENTLY, BUT
THE IMPORTANT PARTS OF WHO YOU ARE
CAN’T REALLY BE CHANGED.
YES NO
Growing your DevOps Mindset
THE TWO MINDSETS
We have to hire smarter
people. They will NEVER
learn, they just can’t
INDIVIDUAL
TEAM
ORGANIZATION
INDIVIDUAL
FEAR IS THE PATH TO THE
DARK SIDE. FEAR LEADS
TO ANGER, ANGER LEADS
TO HATE, AND HATE
LEADS TO SUFFERING.
Yoda
Patrick Lencioni
OVERCOME YOUR
FEARS
FEAR OF BEING
EMBARRASSED
“And Brad... he is only making things
worse. Asking for help, giving DUMB
suggestions”
FEAR OF
FEELING
INFERIOR
But NOOOO, he “wants to help”.
DevOps this and DevOps that.
FEAR OF LOSING YOUR JOB
“But actually I think this is all fake.
Just wants my position”
WHAT A MAN CAN BE, HE MUST BE. THIS NEED WE
CALL SELF-ACTUALIZATION.
ABRAHAM MASLOW
OVERCOME YOUR
FEARS
Always help
instead of
interfere
Give away
your
knowledge
TEAM DYNAMICS
Patrick Lencioni
BUILD A TEAM
The teams just don’t WANT to write
good software
AND IN DEVOPS?
BLAMELESS POST MORTEMS / LEARNING REVIEWS
TAKE A BULLET FOR THE TEAM
GIVE HONEST FEEDBACK
CHALLENGE THE WORK, NOT THE PERSON
SPEND TIME WITH EACH OTHER
FAILURE IS OK, AS LONG AS YOU LEARN
BE RESPONSIBLE
EVERYBODY IS EQUAL
INTEGRATIVE DECISION MAKING
PRESENT CLARIFY REACT
INTEGRATECONSENTADJUST
https://www.holacracy.org/governance-meetings
THE
ORGANIZATION
EXPERIMENT
HIERARCHICAL ORGANIZATIONS
SILO SILOSILO
YOU CANNOT MANAGE WHAT YOU
CANNOT MEASURE
PHIL MURPHY
KEY KILL PERFORMANCE INDICATORS
SOME EPIC EXAMPLES
WW2 FIGHTER JETS
QUEUES AT THE AIRPORT
VW DIESELS
#BUGS PER SPRINT
CODE COVERAGE
NUMBER OF COMMITS
MANAGEMENT
STYLES
Uh… yeah. So I guess we should probably
go ahead and have a little talk. Hmm?
MULTI-GENERATION WORKFORCE
Growing your DevOps Mindset
Growing your DevOps Mindset
Growing your DevOps Mindset
THE PRICE OF GREATNESS IS RESPONSIBILITY
WINSTON CHURCHILL
AUTONOMY
MASTERY
PURPOSE
ORGANIZE AROUND VALUE
THERE’S BIRTH, THERE’S DEATH, AND IN BETWEEN
THERE IS MAINTENANCE
TOM ROBBINS
THESEUS SHIP - VIDEO
DEVOPS ANTI-PATTERNS
Dev & Ops
Dev & DevOps & Ops
Dev Does Not Ops
Rebranded SysAdmin
https://web.devopstopologies.com/
DEVOPS PATTERNS
Dev & Ops Collaborate
Fully Shared
IaaS as service
DevOps team with expiry
https://web.devopstopologies.com/
WRAP UP
• DEVOPS IS A TEAM SPORT
• DEVOPS IS NOT THE GOAL
• BE AWARE OF YOUR CURRENT ORGANIZATION
• DO YOU WANT A FIXED OR A GROWTH MINDSET
• CHANGE INDIVIDUALS
• CHANGE TEAMS
• CHANGE ORGANIZATIONS
René van Osnabrugge
Xpirit Netherlands
@renevo
rvanosnabrugge@xpirit.com
https://roadtoalm.com
Attributions
Pictures: https://unsplash.com / https://www.flickr.com/photos/wocintechchat
Gifs: https://giphy.com
Music: https://open.spotify.com/user/rvanosnabrugge/playlist/
0BWgsNPM5iwgk8ZGlMHeoY?si=l9-tV8FTR8S1J7AbKBz-KA
Video: https://www.youtube.com/watch?v=SGAnLY46zAk
Thanks: Martijn, Xpirit

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Growing your DevOps Mindset