SlideShare a Scribd company logo
Growth Hacking
- about managing Growth
Who are we?
Why are we here?
Why are
we doing this?
How long
will it take?
Next meetings will focus on:
◉ Pirate Metrics
◉ Growth Process
◉ Pirate Metrics Workshop
◉ Tests and Experiments
Ok, so what about
today?
Today:
◉ What is Growth Management?
◉ Growth Mindset
◉ Product Market Fit
◉ Customer Centric Development
◉ Word of Mouth
◉ Why need to measure everything
◉ Q&A
◉ Networking
Growth Hacking - about Managing Growth
What is the mythical
Growth Hacking?
Growth Hacking phrase searched in Google
Growth Hacking - about Managing Growth
Growth Hacking - about Managing Growth
What is more important,
product or distribution?
Product - 50%
Distribution (traction) - 50%
And this is Growth Hacking :)
A mix of marketing and product
management with sales and
customer service…
... with conversion optimization, data
analysis etc. all having in mind one
thing - business growth.
What is it all about?
Achieving exponential growth
Why do businesses
fail?
Definitely not because of lack of
product!
They fail because they can’t find
customers and a working
business model.
Market
Customers’
needs
Your
solution
They focus on the wrong things
or wrong clients
What is key for businesses?
Product Market Fit (aka people
want to buy your shit!) –
Being on the right market, with
the right product that can satisfy
the market’s needs (Mark
Anderssen)
Find a product the market
wants (product work +
customer development)
Optimize the product for the
market (marketing, growth)
Phase 1 Phase 2 Phase 3
How many of you are startups in
the 1st phase?
Growth Hacking - about Managing Growth
What is key in achieving
PMF quickly?
Customer Centric Organization!
Why is focusing on the
customer crucial for
business (and growth
hackers?)
Because it quickly allows us to
understand what and for whom are
we doing, what to fix, what to
enforce
“make things people want”
Customer Centric
Development/Organization
Customer Centric = positive
customer experience before
and after sale, more than a
good service;
Case study - Amazon &
Zappos
Growth Hacking - about Managing Growth
How to check if we have
PMF?
Ask your customers/users!
“How would you feel if you could no
longer use the product”
If >40% will be very disappointed then we
have PMF!
Brian Balfour Trifecta - to
have PMF you need to have
top line, retention and real
usage
Growth Hacking - about Managing Growth
What are the two key elements
in the work on growth?
Strategy (what do we want to
do) and process (how are we
doing it), because...
… the most important sentence
of the day...
There are no silver bullets!
aka ”Can you tell me 3 growth
hacks so that we will grow 3x
faster…”
Work on Growth demands
consistency, constant analysis,
tests and drawing conclusions.
Growth is not accidental.
Dedicated teams that have a
clear focus on Growth.
Proof?
Growth Hacking - about Managing Growth
Focus is key
Growth Study on the example
of a Facebook game
Test for a Facebook game name by
James Currier
‘Thing’ of ‘Place’ - like Battle of Realms
◉Egypt
◉Xanadu
◉Paris
◉Shangri-La
◉Heaven
◉Atlantis
◉China
◉Planet X
◉Mars
Place
◉Egypt
◉Xanadu
◉Paris
◉Shangri-La
◉Heaven
◉Atlantis
◉China
◉Planet X
◉Mars
$800 later
Place
◉Egypt
◉Xanadu
◉Paris
◉Shangri-La
◉Heaven
◉Atlantis
◉China
◉Planet X
◉Mars
$800 later
Place
◉Amazons
◉Dragons
◉Realms
◉Wars
◉Battles
◉Trolls
◉Warlocks
◉Wizards
Thing
◉Amazons
◉Dragons
◉Realms
◉Wars
◉Battles
◉Trolls
◉Warlocks
◉Wizards
Thing
Again
$800 later
◉Amazons
◉Dragons
◉Realms
◉Wars
◉Battles
◉Trolls
◉Warlocks
◉Wizards
Thing
Again
$800 later
Then they came to their senses and used some
intelligence and realized people clicked Amazons
just to see naked breasts
◉Amazons
◉Dragons
◉Realms
◉Wars
◉Battles
◉Trolls
◉Warlocks
◉Wizards
Thing
Number 2
Was
◉Amazons
◉Dragons
◉Realms
◉Wars
◉Battles
◉Trolls
◉Warlocks
◉Wizards
Thing
Number 2
Was
They launched Dragons of Atlantis 5 months later
Second year brought $120M revenue
What is the Holy Grail of
Growth?
How many of you
bought something
because a friend
recommended it?
Why did you buy it? Because
you trust their judgement or
you get something in return
K-factor = invites by users x
conversions from these invites
Best examples
My referral code:
atbe5wggue
What made them so successful?
Both parties benefit in the
referral process!
Remember to
facilitate sharing!
So how to achieve the Holy
Grail?
Measure everything!
How many of you have some
sort of analytics installed on
your site/app?
There is a purpose for
gathering data
Data does not lie!
Leave nothing to chance, base
your decisions on data
Today’s takeaways:
1. Develop Growth Mindset
2. Achieve Product Market Fit
3. Always listen to your customer
4. There are no Silver Bullets
5. Strategy and Process are key!
6. Measure everything
Growth Hacking - about Managing Growth
Next time
Framework for Growth
Pirate Metrics
Q&A
Grand Finale!
Thanks for coming!
Let’s have a beer together now!
Got questions?
a.p.wesolowski(at)gmail.com
Arek(at)themasters.io
Tomzduda(at)gmail.com

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