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Kerim Tumay
Managing Director
  August 2011
                    © 2011 Technology Multipliers, LLC
Outline

                         • Why NPD?
    NPD Concept          • What is NPD?
                         • Business Strategy & NPD Investments



                         • Stage Gate, DMADV, AMS Process Funnel
    NPD Process          • Flexible NPD
      Models             • Ideation in each stage
                         • Performance Measurement




  NPD Technologies       • Software




   Success Factors       • Keys to success with NPD




                  © 2011 Technology Multipliers, LLC
NPD Concept   NPD Process               NPD         Success Factors
                   Models              Technologies



Why NPD?




                  © 2011 Technology Multipliers, LLC
NPD Concept    NPD Process               NPD         Success Factors
                     Models              Technologies



What is NPD?

New Product Development (NPD) is the overall process of:

                                 Strategy


                             Organization


                       Concept generation


            Product and marketing plan development


                  Commercialization and launch



                    © 2011 Technology Multipliers, LLC
NPD Concept           NPD Process                NPD         Success Factors
                                    Models               Technologies


    NPD Investments As Percentage of Revenue



•   Average for industrials = 3.5%
•   Average high technology = 7%
•   IBM, SAP, Oracle = 13.5%
•   Ericsson = 24.9%
•   Technology startups > 25%




    Sources: Wikipedia and Software Industry Insights Blog




                                    © 2011 Technology Multipliers, LLC
NPD Concept   NPD Process               NPD         Success Factors
                       Models              Technologies


    Trends



•   Globalization
•   Collaborative R&D partnerships
•   Compliance with new health and safety regulations
•   Personalization
•   Six Sigma quality
•   Design for manufacturability
•   Design for sustainability
•   Design for supply chain efficiency




                      © 2011 Technology Multipliers, LLC
NPD Concept           NPD Process                NPD           Success Factors
                                     Models               Technologies



     Stage Gate NPD Model


                         Build the
                                                                          Testing &
  Scoping                Business               Development                                   Launch
                                                                          Validation
                           Case




Source: Innovation Framework Technologies



                                     © 2011 Technology Multipliers, LLC
NPD Concept           NPD Process               NPD             Success Factors
                           Models              Technologies


DMADV Model
                                 Define design goals
                                    consistent with
                                  customer demands
                                  and the enterprise
                                       strategy




   Verify the design,                                               Measure and
    set up pilot runs,
                                                                    identify CTQs
     implement the
                                                                 (Critical To Quality)
   production process




               Design details,
                 optimize the                        Analyze to develop
               design, and plan                            and design
                   for design                             alternatives
                  verification
                          © 2011 Technology Multipliers, LLC
NPD Concept            NPD Process                NPD         Success Factors
                                    Models               Technologies


   AMS NPD Process Funnel




Source: Applied Marketing Science, Inc.



                                    © 2011 Technology Multipliers, LLC
NPD Concept      NPD Process                NPD         Success Factors
                         Models               Technologies


Flexible NPD Model




“   the ability to make changes in the product.. even relatively late in
    development, without being too disruptive.. The less disruptive the
    changes are, the more flexible the process is”
                    Preston Smith, the author of Flexible New Product Development




                         © 2011 Technology Multipliers, LLC
NPD Concept       NPD Process                NPD          Success Factors
                              Models               Technologies


    Modified, Flexible NPD Model


Dimensions of Urgency and Classification                  Flexible Stage Gate Process
Critical time to market                                   Increase the pace for the stages
High financial and technical feasibility                  Lower the hurdles for the gates

High financial, technical and regulatory risks            Reduce the pace for the stages
Non-critical time to market                               Increase the hurdles for the gates

Projects with high urgency and caution                    Higher authority approvals

Projects with low urgency and caution                     Normal stage gate process




                              © 2011 Technology Multipliers, LLC
NPD Concept               NPD Process                        NPD              Success Factors
                                            Models                       Technologies


       Ideation at every stage

                                          Partners and
                                                                                                                       Other
• Formal surveys                            Suppliers                     • Company-wide
  and/or focus groups                                                       incentives
• Suggestion requests              • Market research                      • Market research               • Market research
• Reward programs                  • Suggestion requests                    with customer                 • Competitive
                                   • Collaborative                          service reps                    intelligence
                                     development, early                                                   • Consultants
                                     adopter programs
                                                                                   Company
        Customers
                                                                               Internal Sources



                                                              Internet


                                          Encourage and
                                                                        Monitor social          Monitor user groups,
                 Encourage             capture feedback via
                                                                     networking sites like      chat rooms and other
             suggestions via the       online meeting tools
                                                                     Facebook, LinkedIn,          online customer
                  web site              like GoToMeeting,
                                                                         and Twitter                   venue
                                             Webex..




                                            © 2011 Technology Multipliers, LLC
NPD Concept   NPD Process               NPD         Success Factors
                    Models              Technologies



Performance Measurement




Hard                                     Soft
• Development cycle time                 •   Design quality
• Cost of people                         •   Patent filings
• Equipment/material                     •   Published papers
  costs                                  •   Revenue potential
• Revenue                                •   Know-how
                                         •   Experience




                   © 2011 Technology Multipliers, LLC
NPD Concept   NPD Process               NPD         Success Factors
                         Models              Technologies



   NPD Software

• NPD Suites
   –   PD-Trak
   –   HypeIMT
   –   Innovation Framework Technologies
   –   Accolade
• Niche Tools
   – Imaginatik
   – Inova
   – ProModel




                        © 2011 Technology Multipliers, LLC
NPD Concept           NPD Process                  NPD               Success Factors
                           Models                 Technologies



Keys to Success with NPD
                                     Review resource
                                    allocation strategy
                                         regularly

         Leverage software                                        Monitor key trends
           suites and the                                           affecting new
        Internet for ideation                                          product
              and NPD                                               development




   Measure the NPD                                                       Select a process
   process in terms of                                                  model and adopt it
    quantitative and                                                   to your company and
   qualitative impacts                                                       situation




                    Encourage ideation             Build flexibility into
                                                   the NPD process and
                    in every stage of the
                                                      organizational
                        NPD process
                                                         culture
                             © 2011 Technology Multipliers, LLC
Download E-books




For more information, go to www.technologymultipliers.com

                        © 2011 Technology Multipliers, LLC

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Guide to New Product Development (NPD)

  • 1. Kerim Tumay Managing Director August 2011 © 2011 Technology Multipliers, LLC
  • 2. Outline • Why NPD? NPD Concept • What is NPD? • Business Strategy & NPD Investments • Stage Gate, DMADV, AMS Process Funnel NPD Process • Flexible NPD Models • Ideation in each stage • Performance Measurement NPD Technologies • Software Success Factors • Keys to success with NPD © 2011 Technology Multipliers, LLC
  • 3. NPD Concept NPD Process NPD Success Factors Models Technologies Why NPD? © 2011 Technology Multipliers, LLC
  • 4. NPD Concept NPD Process NPD Success Factors Models Technologies What is NPD? New Product Development (NPD) is the overall process of: Strategy Organization Concept generation Product and marketing plan development Commercialization and launch © 2011 Technology Multipliers, LLC
  • 5. NPD Concept NPD Process NPD Success Factors Models Technologies NPD Investments As Percentage of Revenue • Average for industrials = 3.5% • Average high technology = 7% • IBM, SAP, Oracle = 13.5% • Ericsson = 24.9% • Technology startups > 25% Sources: Wikipedia and Software Industry Insights Blog © 2011 Technology Multipliers, LLC
  • 6. NPD Concept NPD Process NPD Success Factors Models Technologies Trends • Globalization • Collaborative R&D partnerships • Compliance with new health and safety regulations • Personalization • Six Sigma quality • Design for manufacturability • Design for sustainability • Design for supply chain efficiency © 2011 Technology Multipliers, LLC
  • 7. NPD Concept NPD Process NPD Success Factors Models Technologies Stage Gate NPD Model Build the Testing & Scoping Business Development Launch Validation Case Source: Innovation Framework Technologies © 2011 Technology Multipliers, LLC
  • 8. NPD Concept NPD Process NPD Success Factors Models Technologies DMADV Model Define design goals consistent with customer demands and the enterprise strategy Verify the design, Measure and set up pilot runs, identify CTQs implement the (Critical To Quality) production process Design details, optimize the Analyze to develop design, and plan and design for design alternatives verification © 2011 Technology Multipliers, LLC
  • 9. NPD Concept NPD Process NPD Success Factors Models Technologies AMS NPD Process Funnel Source: Applied Marketing Science, Inc. © 2011 Technology Multipliers, LLC
  • 10. NPD Concept NPD Process NPD Success Factors Models Technologies Flexible NPD Model “ the ability to make changes in the product.. even relatively late in development, without being too disruptive.. The less disruptive the changes are, the more flexible the process is” Preston Smith, the author of Flexible New Product Development © 2011 Technology Multipliers, LLC
  • 11. NPD Concept NPD Process NPD Success Factors Models Technologies Modified, Flexible NPD Model Dimensions of Urgency and Classification Flexible Stage Gate Process Critical time to market Increase the pace for the stages High financial and technical feasibility Lower the hurdles for the gates High financial, technical and regulatory risks Reduce the pace for the stages Non-critical time to market Increase the hurdles for the gates Projects with high urgency and caution Higher authority approvals Projects with low urgency and caution Normal stage gate process © 2011 Technology Multipliers, LLC
  • 12. NPD Concept NPD Process NPD Success Factors Models Technologies Ideation at every stage Partners and Other • Formal surveys Suppliers • Company-wide and/or focus groups incentives • Suggestion requests • Market research • Market research • Market research • Reward programs • Suggestion requests with customer • Competitive • Collaborative service reps intelligence development, early • Consultants adopter programs Company Customers Internal Sources Internet Encourage and Monitor social Monitor user groups, Encourage capture feedback via networking sites like chat rooms and other suggestions via the online meeting tools Facebook, LinkedIn, online customer web site like GoToMeeting, and Twitter venue Webex.. © 2011 Technology Multipliers, LLC
  • 13. NPD Concept NPD Process NPD Success Factors Models Technologies Performance Measurement Hard Soft • Development cycle time • Design quality • Cost of people • Patent filings • Equipment/material • Published papers costs • Revenue potential • Revenue • Know-how • Experience © 2011 Technology Multipliers, LLC
  • 14. NPD Concept NPD Process NPD Success Factors Models Technologies NPD Software • NPD Suites – PD-Trak – HypeIMT – Innovation Framework Technologies – Accolade • Niche Tools – Imaginatik – Inova – ProModel © 2011 Technology Multipliers, LLC
  • 15. NPD Concept NPD Process NPD Success Factors Models Technologies Keys to Success with NPD Review resource allocation strategy regularly Leverage software Monitor key trends suites and the affecting new Internet for ideation product and NPD development Measure the NPD Select a process process in terms of model and adopt it quantitative and to your company and qualitative impacts situation Encourage ideation Build flexibility into the NPD process and in every stage of the organizational NPD process culture © 2011 Technology Multipliers, LLC
  • 16. Download E-books For more information, go to www.technologymultipliers.com © 2011 Technology Multipliers, LLC