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Grace Yoder
614-309-3380 – cell
Email: icc56cci@yahoo.com
EXECUTIVE ASSISTANT
Calendar Management – Meeting Coordination – Event Planning – Travel
Arrangements – Business Correspondence – Expense Reports – Special Projects –
Client Relations – Budget Control – Board Management – Notary Public
Results driven Executive Assistant with 10 + years experience supporting C-Level
management. Proactive, professional, detail oriented, with high level of
confidentiality. Established reputation of dependability and creative problem
solving. BS in Business Administration/Marketing.
* Microsoft Office 2010 for Windows NT * PowerPoint
* MS Word * SharePoint Administrator
* MS Excel * Salesforce.com
* Outlook * Paint Shop Pro
* iGrafx Business * QAD
EXPERIENCE
American Health Packaging (An AmerisourceBergen Company)
Columbus, OH 43217
February 29, 2016 to Present
Assistant to the President
 Manage Executive's calendar
 Manage Executive's travel, air, hotel, ground
 Manage Executive's meetings, technical requirements, catering
 Manage Executive Lead Team monthly meetings, including agenda
 Expense Reports, using Concur
 Office Supplies
 Presentations
 Create Excel tracking spreadsheets
 Manage Senior Lead Team strategic offsite; location, catering, minutes
 Manage Team Building Events
 Research
 Manage Company Events
 Direct and manage incoming calls
 Direct incoming visitors
OhioHealth
Columbus, OH 43215
July 6, 2015 to September 28, 2015 (Temporary)
Assistant to Senior System Leadership (COO - Chief Operations Officer)
 Manage Executive's calendar
 Manage Executive's travel
 Manage meetings, technical requirements, catering
 Manage Senior Operation's Council Meetings
 Expense Reports – using Oracle
 Office Supplies
 Presentations
 Manage monthly mileage reports
 Reports
 Manage Fundraisers (Central Ohio Youth for Christ - golf)
 Manage Executive's six Board seat functions
 Build relationships with Board staff
 Manage Staff Meetings
 Manage incoming calls
 Manage QRR process - Quarterly Hospital Reporting meetings (collect and distribute
reports)
 Manage Executive's staff review process
 Schedule “Hospital Roundings”
FIS Global
Dublin, OH 43017
August 1, 2012 to April 3, 2015 (Division Eliminated)
Executive Assistant to CIO (Chief Innovation Officer)
 Manage Executive’s calendar
 Manage Executive’s travel – domestic & international
 Executive office liaison
 Manage all meetings/logistics
 Salesforce.com – enter data, manage, and create reports
 Expense Reports – using Oracle
 Office Supplies
 Research – for report tracking
 Create tracking reports
 PowerPoint for presentations
 Coordinate convention attendance
 Manage incoming calls to the Executive Office
 Travel with executive to conventions
 Build relationships with executive team
 Correspondence
 Manage all aspects of the office and its environment
 Personal assistant duties
 Coordinate outside vendors and projects
 Interior office design & layout
SUTPHEN CORPORATION
Dublin, OH 43016
May 2009 – July 26, 2012
Executive Coordinator/Assistant to CEO
 Proficient with Microsoft Office
 Train employees on how to use Microsoft Office/Outlook
 Meeting Minutes
 Designed tracking system in Excel for manhours spent on production of each truck
 Designed tracking system in Excel for Research & Development projects - submit
quarterly and end of year for tax deductions
 Compose all letters and all emails for the President
 Calendar Management
 Manage Outlook contacts
 Customer Service – phone calls from customers
 Manage the “Manufacturer’s Statement of Origin” department, including issuing the
MSO’s, issuing duplicates, trouble shooting, etc. (includes three divisions)
 Designed a system for tracking employee goals & objectives – track quarterly
 Designed and manage an employee job description system
 HR responsibilities: job descriptions, organizational charts, work with recruiter’s to
schedule interviews, assist in employee reprimands and terminations, job offer letters,
employee buyout’s, etc.
 Misc. report generation
 Manage performance review system
 Purchased Map Software, create and maintain map tracking sales data (industry
comparisons
 Purchase and manage coffee budget, office supplies, etc.
 Shoot video’s / edit in Sony Movie Studio / post for Dealer and in-house training
DSW, Inc.
Columbus, Ohio 43219
April 2007 – May 2009
Executive/Personal Assistant to Vice Chairman
 Proficient with Microsoft Office – all aspects
 Manage calendar for Vice Chairman
 Manage travel – domestic & international (limo’s & lodging)
 Manage meetings & information for all meetings – includes last minute changes and
daily contact with Executive staff
 Manage personal insurance/travel
 Manage Vice Chairman’s frequent flier miles
 Interact with all levels of management to manage information
 Compose correspondence
 Manage contacts and phone calls
 Manage reports
 Time card approvals
 Manage invitations (personal & business) including gifts
 Manage donations
 Manage appointments
 Maintain petty cash file
 Reconcile expense reports, approve for Vice Chairman and her staff
 Manage yearly show/convention attendance for Vice Chairman
 Maintain department organizational charts
 Maintain 24-tab binder for daily/weekly fingertip reports
 Resolve customer issues that made it to the Vice Chairman’s office
 Manage department yearly performance evaluation process, includes a 2-inch binder with
prior year reports, self-evaluations, finance reports, recommendations from HR.
 Maintain competitor information for Vice Chairman
 Post new store openings to calendar
 Manage personal health insurance payments
 Schedule personal cars for service and cleaning
 Manage personal taxes
 Manage personal appointments (hair/nails)
 Manage the Vice Chairman’s “Chaired” events, ie: Olive Crest, Two Ten, Rose Bowl
Brunch (CA) – includes catering, designing the invitation, mailing the invitation, guest
list, parking passes
INVENSYS CLIMATE CONTROLS
Plain City, Ohio
May 1995 – 2007
Marketing Specialist (2007)
■ Proficient with QAD
■ Ran customer reports for sales reps
■ Ran comparison reports for customers
■ Month end reports
■ Customer Sales Analysis
■ Maintained customer online data
■ Built customer relationships
■ Issued sample requests
■ Managed customer “promotional” database programs (point system)
Intercompany/Export Sales Account Manager (2004 to 2007)
■ Accountable for development and adherence to $17M budget;
■ Attended weekly Budget Accountability conference calls
■ Initiate customer sales
■ Initiate customer quotes
■ Initiate return authorizations
■ Track all customer issues
■ Call on customers to ensure product/service satisfaction
■ Responsible for forecasting
■ Responsible for creating budget
■ Created relationship with customers
■ Teamed with production, schedulers, marketing, sales, and engineering
Executive Assistant (1995-2004)
Executive Assistant to VP of Engineering, five Directors, and department of 50+. Interface with
Engineering, Sales & Marketing, MIS, Purchasing, Shipping & Receiving, Manufacturing,
Human Resources, Payroll, and Administration.
■ Developed PowerPoint presentations for use at executive conferences, meetings, seminars
■ Planned, coordinated, scheduled company and departmental meetings/training/interviews
■ Scheduled travel for Human Resource candidate interviews
■ Tracked budgets tracking for Vice President’s five departmental budgets
■ Coordinated activities for multi-state functions for 5 Directors
■ Coordinated and compiled monthly status report for Vice President
■ Scheduled extensive domestic and international travel, including Visa and Passport
■ Managed the international shipping paperwork
■ Maintained the patent database/certificates/plaques
■ Maintained and controlled all use of department company credit card
■ Issued and tracked use of company LCD projector / phone cards / cell phones
■ Maintained database for patents / order all patent plaques / initiate patent bounty for inventor
■ Selected and purchased office furniture/chairs/tables/carpeting
■ Negotiated hotel/motel rates for the Division
■ Processed expense reports
■ Editor of monthly newsletter
■ Processed Capital & Major expenses, timesheets, and initiate check requisitions
■ Purchased all office supplies
■ Coordinated equipment maintenance
■ Organized corporate sponsored events
■ Wrote correspondence; typed and formatted departmental procedures-including ISO 9000
documents
■ Scheduled and coordinated video conferencing / MCI phone conferences
EDUCATION
Franklin University, 2004
Bachelor of Science, Business Administration / Minor in Marketing
GPA: 3.88
PROFESSIONAL DEVELOPMENT
Selected courses, seminars and certifications:
■ Negotiation Skills Training
■ MS Excel - Advanced
■ MS PowerPoint - Advanced
■ MS Outlook – Advanced
■ MS Access – Advanced
■ MS Word – Advanced
■ Office Procedures
■ Columbus State Community College: Basic Cinema & Editing (IMMT 150), 1st
QTR
2010. Grade: 967/1000
VOLUNTEER EXPERIENCE
United Way – Adopt a Child – Columbus Food Pantry

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GYoder Resume 04 03 16

  • 1. Grace Yoder 614-309-3380 – cell Email: icc56cci@yahoo.com EXECUTIVE ASSISTANT Calendar Management – Meeting Coordination – Event Planning – Travel Arrangements – Business Correspondence – Expense Reports – Special Projects – Client Relations – Budget Control – Board Management – Notary Public Results driven Executive Assistant with 10 + years experience supporting C-Level management. Proactive, professional, detail oriented, with high level of confidentiality. Established reputation of dependability and creative problem solving. BS in Business Administration/Marketing. * Microsoft Office 2010 for Windows NT * PowerPoint * MS Word * SharePoint Administrator * MS Excel * Salesforce.com * Outlook * Paint Shop Pro * iGrafx Business * QAD EXPERIENCE American Health Packaging (An AmerisourceBergen Company) Columbus, OH 43217 February 29, 2016 to Present Assistant to the President  Manage Executive's calendar  Manage Executive's travel, air, hotel, ground  Manage Executive's meetings, technical requirements, catering  Manage Executive Lead Team monthly meetings, including agenda  Expense Reports, using Concur  Office Supplies  Presentations  Create Excel tracking spreadsheets  Manage Senior Lead Team strategic offsite; location, catering, minutes  Manage Team Building Events  Research  Manage Company Events  Direct and manage incoming calls  Direct incoming visitors OhioHealth Columbus, OH 43215 July 6, 2015 to September 28, 2015 (Temporary)
  • 2. Assistant to Senior System Leadership (COO - Chief Operations Officer)  Manage Executive's calendar  Manage Executive's travel  Manage meetings, technical requirements, catering  Manage Senior Operation's Council Meetings  Expense Reports – using Oracle  Office Supplies  Presentations  Manage monthly mileage reports  Reports  Manage Fundraisers (Central Ohio Youth for Christ - golf)  Manage Executive's six Board seat functions  Build relationships with Board staff  Manage Staff Meetings  Manage incoming calls  Manage QRR process - Quarterly Hospital Reporting meetings (collect and distribute reports)  Manage Executive's staff review process  Schedule “Hospital Roundings” FIS Global Dublin, OH 43017 August 1, 2012 to April 3, 2015 (Division Eliminated) Executive Assistant to CIO (Chief Innovation Officer)  Manage Executive’s calendar  Manage Executive’s travel – domestic & international  Executive office liaison  Manage all meetings/logistics  Salesforce.com – enter data, manage, and create reports  Expense Reports – using Oracle  Office Supplies  Research – for report tracking  Create tracking reports  PowerPoint for presentations  Coordinate convention attendance  Manage incoming calls to the Executive Office  Travel with executive to conventions  Build relationships with executive team  Correspondence  Manage all aspects of the office and its environment  Personal assistant duties  Coordinate outside vendors and projects  Interior office design & layout SUTPHEN CORPORATION Dublin, OH 43016 May 2009 – July 26, 2012 Executive Coordinator/Assistant to CEO
  • 3.  Proficient with Microsoft Office  Train employees on how to use Microsoft Office/Outlook  Meeting Minutes  Designed tracking system in Excel for manhours spent on production of each truck  Designed tracking system in Excel for Research & Development projects - submit quarterly and end of year for tax deductions  Compose all letters and all emails for the President  Calendar Management  Manage Outlook contacts  Customer Service – phone calls from customers  Manage the “Manufacturer’s Statement of Origin” department, including issuing the MSO’s, issuing duplicates, trouble shooting, etc. (includes three divisions)  Designed a system for tracking employee goals & objectives – track quarterly  Designed and manage an employee job description system  HR responsibilities: job descriptions, organizational charts, work with recruiter’s to schedule interviews, assist in employee reprimands and terminations, job offer letters, employee buyout’s, etc.  Misc. report generation  Manage performance review system  Purchased Map Software, create and maintain map tracking sales data (industry comparisons  Purchase and manage coffee budget, office supplies, etc.  Shoot video’s / edit in Sony Movie Studio / post for Dealer and in-house training DSW, Inc. Columbus, Ohio 43219 April 2007 – May 2009 Executive/Personal Assistant to Vice Chairman  Proficient with Microsoft Office – all aspects  Manage calendar for Vice Chairman  Manage travel – domestic & international (limo’s & lodging)  Manage meetings & information for all meetings – includes last minute changes and daily contact with Executive staff  Manage personal insurance/travel  Manage Vice Chairman’s frequent flier miles  Interact with all levels of management to manage information  Compose correspondence  Manage contacts and phone calls  Manage reports  Time card approvals  Manage invitations (personal & business) including gifts  Manage donations  Manage appointments  Maintain petty cash file  Reconcile expense reports, approve for Vice Chairman and her staff  Manage yearly show/convention attendance for Vice Chairman  Maintain department organizational charts  Maintain 24-tab binder for daily/weekly fingertip reports  Resolve customer issues that made it to the Vice Chairman’s office  Manage department yearly performance evaluation process, includes a 2-inch binder with
  • 4. prior year reports, self-evaluations, finance reports, recommendations from HR.  Maintain competitor information for Vice Chairman  Post new store openings to calendar  Manage personal health insurance payments  Schedule personal cars for service and cleaning  Manage personal taxes  Manage personal appointments (hair/nails)  Manage the Vice Chairman’s “Chaired” events, ie: Olive Crest, Two Ten, Rose Bowl Brunch (CA) – includes catering, designing the invitation, mailing the invitation, guest list, parking passes INVENSYS CLIMATE CONTROLS Plain City, Ohio May 1995 – 2007 Marketing Specialist (2007) ■ Proficient with QAD ■ Ran customer reports for sales reps ■ Ran comparison reports for customers ■ Month end reports ■ Customer Sales Analysis ■ Maintained customer online data ■ Built customer relationships ■ Issued sample requests ■ Managed customer “promotional” database programs (point system) Intercompany/Export Sales Account Manager (2004 to 2007) ■ Accountable for development and adherence to $17M budget; ■ Attended weekly Budget Accountability conference calls ■ Initiate customer sales ■ Initiate customer quotes ■ Initiate return authorizations ■ Track all customer issues ■ Call on customers to ensure product/service satisfaction ■ Responsible for forecasting ■ Responsible for creating budget ■ Created relationship with customers ■ Teamed with production, schedulers, marketing, sales, and engineering Executive Assistant (1995-2004) Executive Assistant to VP of Engineering, five Directors, and department of 50+. Interface with Engineering, Sales & Marketing, MIS, Purchasing, Shipping & Receiving, Manufacturing, Human Resources, Payroll, and Administration. ■ Developed PowerPoint presentations for use at executive conferences, meetings, seminars ■ Planned, coordinated, scheduled company and departmental meetings/training/interviews ■ Scheduled travel for Human Resource candidate interviews ■ Tracked budgets tracking for Vice President’s five departmental budgets ■ Coordinated activities for multi-state functions for 5 Directors ■ Coordinated and compiled monthly status report for Vice President
  • 5. ■ Scheduled extensive domestic and international travel, including Visa and Passport ■ Managed the international shipping paperwork ■ Maintained the patent database/certificates/plaques ■ Maintained and controlled all use of department company credit card ■ Issued and tracked use of company LCD projector / phone cards / cell phones ■ Maintained database for patents / order all patent plaques / initiate patent bounty for inventor ■ Selected and purchased office furniture/chairs/tables/carpeting ■ Negotiated hotel/motel rates for the Division ■ Processed expense reports ■ Editor of monthly newsletter ■ Processed Capital & Major expenses, timesheets, and initiate check requisitions ■ Purchased all office supplies ■ Coordinated equipment maintenance ■ Organized corporate sponsored events ■ Wrote correspondence; typed and formatted departmental procedures-including ISO 9000 documents ■ Scheduled and coordinated video conferencing / MCI phone conferences EDUCATION Franklin University, 2004 Bachelor of Science, Business Administration / Minor in Marketing GPA: 3.88 PROFESSIONAL DEVELOPMENT Selected courses, seminars and certifications: ■ Negotiation Skills Training ■ MS Excel - Advanced ■ MS PowerPoint - Advanced ■ MS Outlook – Advanced ■ MS Access – Advanced ■ MS Word – Advanced ■ Office Procedures ■ Columbus State Community College: Basic Cinema & Editing (IMMT 150), 1st QTR 2010. Grade: 967/1000 VOLUNTEER EXPERIENCE United Way – Adopt a Child – Columbus Food Pantry