HAGERTY CENTER
NORTHWESTERN
MICHIGAN COLLEGE
NOVEMBER 2013
TRAVERSE CITY, MI
The Hagerty Center is a premier water-
front venue for lifelong learning
located on the Northwestern Michigan
College Great Lakes Campus in
Traverse City, MI. The site provides
state of the art, 380-seat conferencing
facilities for local, regional, national
and international groups. Learning
opportunites include seminars, confer-
ences and specialized training. All
rooms feature the latest in audio/visual
technology, updated by Custer
Technology. This modern and comfort-
able space can be configured to suit
the requirements of trade show exhib-
its, conferences and banquets. Flexible
floor plans and large windows
overlooking Grand Traverse Bay offer
the perfect backdrop for any commu-
nity event. From business retreats to
elegant dinners, the Hagerty Center
provides an unforgettable experience.
As the premier meeting and conven-
tion facility in northwestern Michigan,
the Hagerty Center identified the need
to update its technology capabilities
and functionality. The dated amenities
were replaced with integrated technol-
ogy solutions, future-proofing the
event center and its relevance to
prospective groups. The Hagerty
Center now boasts distinguished
video-conferencing capabilities as
well as top-of-the-line presentation
functionality.
This was a unique project to Custer
as only the Custer Technology
division was involved. The project
included the installation of 6 brighter
ceiling mounted projectors; 2 80” flat
panel displays; an extensive wireless
microphone system; enhanced
outdoor audio capabilities; as well as
audio conferencing and digital
cabling infrastructure to accommo-
date contemporary computers and
portable devices.
HAGERTY CENTER
NORTHWESTERN MICHIGAN
COLLEGE
FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS
www.custeronline.com
Rooms A, B, and C are separate spaces that
can be combined to create a large meeting
area. In rooms A and B, Custer Technology
installed new Epson high brightness projec-
tors in existing ceiling lifts, with displays on
existing projector screens, to provide the
Hagerty Center its desired contemporary
technology support. JBL commercial speak-
ers replaced the existing speakers through-
out the room. 80” wall mounted Sharp LED
displays were installed with Chief TV mounts
to be used for presentations, slideshows, and
special events. At the front of the room sits a
Marshall podium with a Shure wireless and
wired microphone and built-in control
interface. This interface allows the user to
control volume, turn the projector on and off,
and enables devices at the podium to display
on the projector.
Room D is the Hagerty Center’s smallest
meeting room. Because of its smaller size,
Custer installed: Biamp audio conferencing
to minimize echo and provide clear audio for
teleconferencing; JBL speakers to minimize
echo; and two ceiling mounted Polycom
microphones to pick up voices in a
360-degree area. An Epson projector
replaced the previous system, to be used
alongside a Da-Lite projection screen.
Because the Hagerty Center hosts many
outdoor events, Custer also installed 5
outdoor, weatherproof JBL speakers around
the Center’s patio to enhance the audio
experience during their many special events.
Room C is larger in size than Rooms A and B,
with the added appeal of overlooking the
West Grand Traverse Bay. Several technol-
ogy updates were made to better serve the
Hagerty Center’s audio and visual needs.
Two Epson projectors and ceiling speakers
from JBL replaced dated technology
throughout the space. Two 80” Sharp LED
displays were added. A Vaddio presenter
camera was installed for recording and
archiving presentations, as well as a Pana-
sonic “confidence” camera in each room,
allowing the Hagerty Center’s staff to moni-
tor room usage from their on-site control
center. In all four rooms, a Crestron control
system panel was installed to give users
access to functionality of the room, input
select, volume control, and other settings.
ROOM A&B
ROOM C
ROOM D & OUTSIDE
FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS
Technology Sales: Joe Troyer
Sales Associate: Matt Kurlinski
Project Manager: Matt Duff
Engineers: Kirk Griffes &
Nathan Murray
Lead Installer: Jimmer Lavette
Products used:
Epson high-brightness LCD
projector
JBL control-surface-mount speakers
Da-Lite Advantage projector screen
Sharp LED Display
Podium from Marshall
Crestron digital media infrastructure
and control system
Crestron video capture processor
Shure wireless and wired mics
Vaddio presenter camera
Crown audio amplifiers
Biamp audio conferencing
Polycom ceiling mounted
microphones
12” full range JBL outdoor speakers
Chief TV mounts
Middle Atlantic Rack Systems
Custer Team:
FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS
"Custer Technology worked with NMC to design
and integrate a meeting and conference space that
addressed the technology requirements of their
clients, while keeping system operation simple and
intuitive to use, maximizing Hagerty Center staff
efficiency."
- Joe Troyer
Custer Technology Sales

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Hagerty-Center-Case-Study

  • 1. HAGERTY CENTER NORTHWESTERN MICHIGAN COLLEGE NOVEMBER 2013 TRAVERSE CITY, MI The Hagerty Center is a premier water- front venue for lifelong learning located on the Northwestern Michigan College Great Lakes Campus in Traverse City, MI. The site provides state of the art, 380-seat conferencing facilities for local, regional, national and international groups. Learning opportunites include seminars, confer- ences and specialized training. All rooms feature the latest in audio/visual technology, updated by Custer Technology. This modern and comfort- able space can be configured to suit the requirements of trade show exhib- its, conferences and banquets. Flexible floor plans and large windows overlooking Grand Traverse Bay offer the perfect backdrop for any commu- nity event. From business retreats to elegant dinners, the Hagerty Center provides an unforgettable experience. As the premier meeting and conven- tion facility in northwestern Michigan, the Hagerty Center identified the need to update its technology capabilities and functionality. The dated amenities were replaced with integrated technol- ogy solutions, future-proofing the event center and its relevance to prospective groups. The Hagerty Center now boasts distinguished video-conferencing capabilities as well as top-of-the-line presentation functionality. This was a unique project to Custer as only the Custer Technology division was involved. The project included the installation of 6 brighter ceiling mounted projectors; 2 80” flat panel displays; an extensive wireless microphone system; enhanced outdoor audio capabilities; as well as audio conferencing and digital cabling infrastructure to accommo- date contemporary computers and portable devices. HAGERTY CENTER NORTHWESTERN MICHIGAN COLLEGE FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS
  • 2. www.custeronline.com Rooms A, B, and C are separate spaces that can be combined to create a large meeting area. In rooms A and B, Custer Technology installed new Epson high brightness projec- tors in existing ceiling lifts, with displays on existing projector screens, to provide the Hagerty Center its desired contemporary technology support. JBL commercial speak- ers replaced the existing speakers through- out the room. 80” wall mounted Sharp LED displays were installed with Chief TV mounts to be used for presentations, slideshows, and special events. At the front of the room sits a Marshall podium with a Shure wireless and wired microphone and built-in control interface. This interface allows the user to control volume, turn the projector on and off, and enables devices at the podium to display on the projector. Room D is the Hagerty Center’s smallest meeting room. Because of its smaller size, Custer installed: Biamp audio conferencing to minimize echo and provide clear audio for teleconferencing; JBL speakers to minimize echo; and two ceiling mounted Polycom microphones to pick up voices in a 360-degree area. An Epson projector replaced the previous system, to be used alongside a Da-Lite projection screen. Because the Hagerty Center hosts many outdoor events, Custer also installed 5 outdoor, weatherproof JBL speakers around the Center’s patio to enhance the audio experience during their many special events. Room C is larger in size than Rooms A and B, with the added appeal of overlooking the West Grand Traverse Bay. Several technol- ogy updates were made to better serve the Hagerty Center’s audio and visual needs. Two Epson projectors and ceiling speakers from JBL replaced dated technology throughout the space. Two 80” Sharp LED displays were added. A Vaddio presenter camera was installed for recording and archiving presentations, as well as a Pana- sonic “confidence” camera in each room, allowing the Hagerty Center’s staff to moni- tor room usage from their on-site control center. In all four rooms, a Crestron control system panel was installed to give users access to functionality of the room, input select, volume control, and other settings. ROOM A&B ROOM C ROOM D & OUTSIDE FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS
  • 3. Technology Sales: Joe Troyer Sales Associate: Matt Kurlinski Project Manager: Matt Duff Engineers: Kirk Griffes & Nathan Murray Lead Installer: Jimmer Lavette Products used: Epson high-brightness LCD projector JBL control-surface-mount speakers Da-Lite Advantage projector screen Sharp LED Display Podium from Marshall Crestron digital media infrastructure and control system Crestron video capture processor Shure wireless and wired mics Vaddio presenter camera Crown audio amplifiers Biamp audio conferencing Polycom ceiling mounted microphones 12” full range JBL outdoor speakers Chief TV mounts Middle Atlantic Rack Systems Custer Team: FURNISHINGSDESIGNTECHNOLOGYARCHITECTURALPRODUCTS "Custer Technology worked with NMC to design and integrate a meeting and conference space that addressed the technology requirements of their clients, while keeping system operation simple and intuitive to use, maximizing Hagerty Center staff efficiency." - Joe Troyer Custer Technology Sales