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Internet users growing from 2B to 4B

“The next billion people are
coming online, from India,
China and even Africa. Massive
numbers of people are going to
come online from cultures we
don't normally interact with.”	
  	
  
– Jimmy Wales, Wikipedia Founder, November 2011

Confidential

2
Fueled by developing nations
North America

78%

Oceania

60%

Europe

58%

South America

40%

Middle East

33%

Caribbean

27%

Central America

27%

Asia
Africa

24%
11%

Internet Penetration as of March 2011	
  
http://www.internetworldstats.com

Confidential

3
Sparking a new digital age of discovery

http://www.guardian.co.uk/global-­‐development/poverty-­‐matters/2012/jan/09/networked-­‐world-­‐geography-­‐of-­‐information-­‐uneven

Confidential

4
Creating a unique opportunity to
connect the world

Confidential

5
Top-down approaches becoming obsolete
"The idea that cultural links have been lost is
nonsensical. Only about a dozen people ever
benefited from these trips. I can see that it arose out
of altruistic motives after the war, but it just became
about junkets.“	
  
- Doncaster Mayor Peter Davies

"Public sector austerity means that some
marginal activities are harder to justify even if
they don't cost very much. 	
  

!

With Skype and the internet, you don't have to
have coachloads of people travelling around to
civic receptions.	
  

!

It's a paradox that as the world gets smaller,
friendship links become more difficult to
maintain. As is so often the way, however, the
web may help distant siblings stay in touch.	
  
-­‐	
  Tony	
  Travers	
  of	
  the	
  London	
  School	
  of	
  Economics.
Confidential

6
Current media bound by existing models
Search	
  Engines	
  
-­‐
Companies	
  with	
  best	
  SEO	
  win	
  
-­‐
Censorship	
  filters	
  
-­‐
Content	
  targeting	
  filters

Existing	
  Social	
  Networks	
  
-­‐
Bound	
  by	
  existing	
  
network	
  of	
  friends	
  
-­‐
Everything	
  shared	
  by	
  
default

Media	
  Outlets	
  
-­‐
Censorship	
  filters	
  
-­‐
Political	
  motivations	
  
-­‐
Corporate	
  interests	
  
-­‐
Content	
  focused	
  on	
  
maximizing	
  ratings
Confidential

7
Existing path to action incomplete
• Awareness
!

• Engagement
!

• Empathy
!

• Action
Confidential

8
Confidential

9
Confidential

11
Härnu Narrative
Härnu Narrative
Härnu Narrative
Härnu Narrative
Härnu Narrative
Citizen journalism & sharing now mainstream

http://www.bbc.co.uk/news/world-­‐us-­‐canada-­‐16827237
Confidential

12
Journalist questions given priority

Confidential

13
Readers get a local’s perspective with
härnu sharing button

http://www.bbc.co.uk/news/world-­‐asia-­‐16821218
14
Harnu
sharing
button
Härnu Narrative
Increase international knowledge
Hi,	
  my	
  name	
  is	
  Jason,	
  and	
  I	
  live	
  in	
  Seattle.	
  I	
  understand	
  
that	
  Tashkent	
  is	
  one	
  of	
  our	
  sister	
  cities:	
  http://
www.facebook.com/SeattleTashkent	
  

!

I’d	
  like	
  to	
  connect	
  with	
  someone	
  from	
  Tashkent	
  to	
  learn	
  
more	
  about	
  your	
  city	
  and	
  your	
  country’s	
  culture	
  –	
  
especially	
  Navruz	
  which	
  I	
  saw	
  celebrated	
  here	
  recently.

Привет,	
  меня	
  зовут	
  Джейсон,	
  и	
  я	
  живу	
  в	
  Сиэтле.	
  Я	
  
понимаю,	
  что	
  Ташкент	
  является	
  одним	
  из	
  наших	
  
городов-­‐побратимов:	
  http://www.facebook.com/
SeattleTashkent




Я	
  бы	
  хотел,	
  чтобы	
  связаться	
  с	
  кем-­‐то	
  из	
  Ташкента,	
  
чтобы	
  узнать	
  больше	
  о	
  вашем	
  городе	
  и	
  культуре	
  
вашей	
  страны	
  -­‐	
  особенно	
  Навруз,	
  который	
  я	
  видел	
  
отмечается	
  здесь	
  в	
  последнее	
  время.

Confidential

15
Act as an ambassador
私の名前は聡です、と私は⽇日本、東
京でのクラフトビールをインポート
/エクスポートビジネスの拠点を運
営しています。私は現在、⽇日本では
まだ彼らのビールを配布していない
⼩小規模なクラフトビールと接続して
いるよ。あなたが助けることができ
る場合に連絡を取ってください。お
かげ。

My	
  name	
  is	
  Satoshi,	
  and	
  I	
  operate	
  a	
  craft	
  beer	
  
import	
  /	
  export	
  business	
  based	
  in	
  Tokyo,	
  Japan.	
  I’m	
  
looking	
  to	
  connect	
  with	
  small	
  	
  
craft	
  brewers	
  that	
  are	
  not	
  currently	
  distributing	
  their	
  
beer	
  in	
  Japan	
  yet.	
  Please	
  get	
  in	
  touch	
  if	
  you	
  can	
  help.	
  
Thanks.

Confidential

16
Example: KEXP
Hi,	
  my	
  name	
  is	
  Darek	
  and	
  I’m	
  a	
  DJ	
  at	
  an	
  independent	
  
radio	
  station	
  in	
  Seattle	
  USA	
  called	
  KEXP	
  .	
  My	
  program	
  
features	
  the	
  best	
  modern	
  global	
  music	
  from	
  all	
  over	
  
the	
  world.	
  We	
  recently	
  featured	
  a	
  Mongolian	
  band	
  
called	
  Hanggai	
  (see	
  the	
  video	
  attached).	
  I’m	
  looking	
  to	
  
connect	
  with	
  someone	
  that	
  knows	
  the	
  music	
  scene	
  
well	
  in	
  Ulan	
  Bator	
  and	
  can	
  be	
  my	
  musical	
  guide	
  for	
  this	
  
great	
  city.	
  

您好,我的名字是在美国⻄西雅图的独⽴立电台
称为KEXP	
  Darek,我DJ。我的程序功能,从
世界各地的全球最好的现代⾳音乐。最近,我
们特⾊色的蒙古乐队杭盖(⻅见视频连接)。我
期待有⼈人知道⾳音乐场景以及在乌兰巴托,可
我对这个伟⼤大的城市的⾳音乐指导与连接。

Confidential

17
Example: KEXP
To	
  Libya,	
  Mali:	
  	
  
Hi,	
  my	
  name	
  is	
  Jason	
  and	
  I	
  live	
  in	
  Seattle,	
  
USA.	
  I	
  recently	
  heard	
  a	
  band	
  on	
  the	
  radio	
  
called	
  Tinariwen,	
  who	
  were	
  just	
  amazing.	
  
I'm	
  looking	
  to	
  learn	
  more	
  about	
  the	
  Tuareg-­‐
Berber	
  culture	
  and	
  especially	
  would	
  love	
  to	
  
learn	
  more	
  about	
  the	
  music	
  there.	
  Thanks!

!
:	
  ‫
إلى  
	ليبيا  
	،  
	مالي‬
‫  
	مرحبا،  
	اسمي  
	جيسون  
	وأنا  
	أعيش  
	في  
	سياتل  
	،  
	الواليات‬
‫  
	المتحدة  
	األمريكية.  
	سمعت  
	في  
	اآلونة  
	األخيرة  
	على  
	نطاق‬
‫  
	وصفه  
	الراديو  
	تيناريوين،  
	الذين  
	كانوا  
	مجرد  
	مدهشة.  
	أنا‬
‫  
	أبحث  
	لمعرفة  
	المزيد  
	عن  
	ثقافة  
	الطوارق  
	والبربر  
	وخصوصا‬
‫!أحب  
	لمعرفة  
	المزيد  
	حول  
	الموسيقى  
	هناك.  
	شكرا‬

Confidential

18
Example:
Australia entered World War II shortly after the invasion of Poland, declaring war on
Germany on 3 September 1939. By the end of the war, almost a million Australians had
served in the armed forces, whose military units fought primarily in the European
theatre, North African campaign, and the South West Pacific theatre. In addition, Australia
came under direct attack for the first time in its history; its casualties from enemy action
during the war were 27,073 killed and 23,477 wounded.

Australian	
  WWII	
  vets	
  
and	
  families	
  that	
  
served	
  in	
  the	
  middle-­‐
East…	
  
The	
  National	
  WWII	
  museum	
  would	
  like	
  to	
  
hear	
  from	
  all	
  vets	
  and	
  descendants	
  of	
  
those	
  that	
  served	
  in	
  the	
  9th	
  division	
  at	
  
the	
  battle	
  of	
  El	
  Alamein	
  in	
  1942.	
  

!

Share	
  your	
  personal	
  story	
  of	
  the	
  battle	
  so	
  
that	
  future	
  generations	
  may	
  know	
  and	
  
honor	
  the	
  sacrifices	
  you	
  made	
  for	
  us.

Confidential

19
Example:
Almost	
  1	
  million	
  American	
  service	
  personnel,	
  including	
  about	
  100,000	
  African-­‐
Americans,	
  passed	
  through	
  Australia	
  during	
  World	
  War	
  II.	
  American	
  troops	
  started	
  
arriving	
  in	
  Australia	
  in	
  December	
  1941	
  and	
  during	
  the	
  next	
  four	
  years	
  they	
  became	
  
a	
  continuous	
  presence	
  in	
  Australian	
  life,	
  opening	
  major	
  cities	
  to	
  a	
  new	
  culture	
  and	
  
making	
  a	
  substantial	
  impact	
  on	
  the	
  local	
  economy.	
  
My	
  father	
  was	
  
stationed	
  in	
  
Rockhampton,	
  Australia	
  
during	
  WWII.	
  
I’d	
  like	
  to	
  talk	
  to	
  someone	
  from	
  
Rockhampton	
  about	
  that	
  time	
  period,	
  and	
  
learn	
  a	
  bit	
  about	
  how	
  it	
  was	
  for	
  servicemen	
  
and	
  locals	
  during	
  that	
  time.	
  

!

I	
  look	
  forward	
  to	
  hearing	
  from	
  you.	
  Thanks.

Confidential

20

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Härnu Narrative

  • 1. A I R Air Mail Par Avion 1st Class Republic of härnu M A I L $ 0.00
  • 2. Internet users growing from 2B to 4B “The next billion people are coming online, from India, China and even Africa. Massive numbers of people are going to come online from cultures we don't normally interact with.”     – Jimmy Wales, Wikipedia Founder, November 2011 Confidential 2
  • 3. Fueled by developing nations North America 78% Oceania 60% Europe 58% South America 40% Middle East 33% Caribbean 27% Central America 27% Asia Africa 24% 11% Internet Penetration as of March 2011   http://www.internetworldstats.com Confidential 3
  • 4. Sparking a new digital age of discovery http://www.guardian.co.uk/global-­‐development/poverty-­‐matters/2012/jan/09/networked-­‐world-­‐geography-­‐of-­‐information-­‐uneven Confidential 4
  • 5. Creating a unique opportunity to connect the world Confidential 5
  • 6. Top-down approaches becoming obsolete "The idea that cultural links have been lost is nonsensical. Only about a dozen people ever benefited from these trips. I can see that it arose out of altruistic motives after the war, but it just became about junkets.“   - Doncaster Mayor Peter Davies "Public sector austerity means that some marginal activities are harder to justify even if they don't cost very much.   ! With Skype and the internet, you don't have to have coachloads of people travelling around to civic receptions.   ! It's a paradox that as the world gets smaller, friendship links become more difficult to maintain. As is so often the way, however, the web may help distant siblings stay in touch.   -­‐  Tony  Travers  of  the  London  School  of  Economics. Confidential 6
  • 7. Current media bound by existing models Search  Engines   -­‐ Companies  with  best  SEO  win   -­‐ Censorship  filters   -­‐ Content  targeting  filters Existing  Social  Networks   -­‐ Bound  by  existing   network  of  friends   -­‐ Everything  shared  by   default Media  Outlets   -­‐ Censorship  filters   -­‐ Political  motivations   -­‐ Corporate  interests   -­‐ Content  focused  on   maximizing  ratings Confidential 7
  • 8. Existing path to action incomplete • Awareness ! • Engagement ! • Empathy ! • Action Confidential 8
  • 16. Citizen journalism & sharing now mainstream http://www.bbc.co.uk/news/world-­‐us-­‐canada-­‐16827237 Confidential 12
  • 17. Journalist questions given priority Confidential 13
  • 18. Readers get a local’s perspective with härnu sharing button http://www.bbc.co.uk/news/world-­‐asia-­‐16821218 14
  • 21. Increase international knowledge Hi,  my  name  is  Jason,  and  I  live  in  Seattle.  I  understand   that  Tashkent  is  one  of  our  sister  cities:  http:// www.facebook.com/SeattleTashkent   ! I’d  like  to  connect  with  someone  from  Tashkent  to  learn   more  about  your  city  and  your  country’s  culture  –   especially  Navruz  which  I  saw  celebrated  here  recently. Привет,  меня  зовут  Джейсон,  и  я  живу  в  Сиэтле.  Я   понимаю,  что  Ташкент  является  одним  из  наших   городов-­‐побратимов:  http://www.facebook.com/ SeattleTashkent
 
 Я  бы  хотел,  чтобы  связаться  с  кем-­‐то  из  Ташкента,   чтобы  узнать  больше  о  вашем  городе  и  культуре   вашей  страны  -­‐  особенно  Навруз,  который  я  видел   отмечается  здесь  в  последнее  время. Confidential 15
  • 22. Act as an ambassador 私の名前は聡です、と私は⽇日本、東 京でのクラフトビールをインポート /エクスポートビジネスの拠点を運 営しています。私は現在、⽇日本では まだ彼らのビールを配布していない ⼩小規模なクラフトビールと接続して いるよ。あなたが助けることができ る場合に連絡を取ってください。お かげ。 My  name  is  Satoshi,  and  I  operate  a  craft  beer   import  /  export  business  based  in  Tokyo,  Japan.  I’m   looking  to  connect  with  small     craft  brewers  that  are  not  currently  distributing  their   beer  in  Japan  yet.  Please  get  in  touch  if  you  can  help.   Thanks. Confidential 16
  • 23. Example: KEXP Hi,  my  name  is  Darek  and  I’m  a  DJ  at  an  independent   radio  station  in  Seattle  USA  called  KEXP  .  My  program   features  the  best  modern  global  music  from  all  over   the  world.  We  recently  featured  a  Mongolian  band   called  Hanggai  (see  the  video  attached).  I’m  looking  to   connect  with  someone  that  knows  the  music  scene   well  in  Ulan  Bator  and  can  be  my  musical  guide  for  this   great  city.   您好,我的名字是在美国⻄西雅图的独⽴立电台 称为KEXP  Darek,我DJ。我的程序功能,从 世界各地的全球最好的现代⾳音乐。最近,我 们特⾊色的蒙古乐队杭盖(⻅见视频连接)。我 期待有⼈人知道⾳音乐场景以及在乌兰巴托,可 我对这个伟⼤大的城市的⾳音乐指导与连接。 Confidential 17
  • 24. Example: KEXP To  Libya,  Mali:     Hi,  my  name  is  Jason  and  I  live  in  Seattle,   USA.  I  recently  heard  a  band  on  the  radio   called  Tinariwen,  who  were  just  amazing.   I'm  looking  to  learn  more  about  the  Tuareg-­‐ Berber  culture  and  especially  would  love  to   learn  more  about  the  music  there.  Thanks! ! :  ‫
إلى  ليبيا  ،  مالي‬ ‫  مرحبا،  اسمي  جيسون  وأنا  أعيش  في  سياتل  ،  الواليات‬ ‫  المتحدة  األمريكية.  سمعت  في  اآلونة  األخيرة  على  نطاق‬ ‫  وصفه  الراديو  تيناريوين،  الذين  كانوا  مجرد  مدهشة.  أنا‬ ‫  أبحث  لمعرفة  المزيد  عن  ثقافة  الطوارق  والبربر  وخصوصا‬ ‫!أحب  لمعرفة  المزيد  حول  الموسيقى  هناك.  شكرا‬ Confidential 18
  • 25. Example: Australia entered World War II shortly after the invasion of Poland, declaring war on Germany on 3 September 1939. By the end of the war, almost a million Australians had served in the armed forces, whose military units fought primarily in the European theatre, North African campaign, and the South West Pacific theatre. In addition, Australia came under direct attack for the first time in its history; its casualties from enemy action during the war were 27,073 killed and 23,477 wounded. Australian  WWII  vets   and  families  that   served  in  the  middle-­‐ East…   The  National  WWII  museum  would  like  to   hear  from  all  vets  and  descendants  of   those  that  served  in  the  9th  division  at   the  battle  of  El  Alamein  in  1942.   ! Share  your  personal  story  of  the  battle  so   that  future  generations  may  know  and   honor  the  sacrifices  you  made  for  us. Confidential 19
  • 26. Example: Almost  1  million  American  service  personnel,  including  about  100,000  African-­‐ Americans,  passed  through  Australia  during  World  War  II.  American  troops  started   arriving  in  Australia  in  December  1941  and  during  the  next  four  years  they  became   a  continuous  presence  in  Australian  life,  opening  major  cities  to  a  new  culture  and   making  a  substantial  impact  on  the  local  economy.   My  father  was   stationed  in   Rockhampton,  Australia   during  WWII.   I’d  like  to  talk  to  someone  from   Rockhampton  about  that  time  period,  and   learn  a  bit  about  how  it  was  for  servicemen   and  locals  during  that  time.   ! I  look  forward  to  hearing  from  you.  Thanks. Confidential 20