Health System Integration Implementation Land Mines
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The document discusses the challenges faced by surgical representatives in hospitals, primarily focusing on the inefficiencies of manually sharing fluid schedules. It proposes an automated, HIPAA-compliant platform that connects device reps with surgical planning networks to improve communication and accountability. The document also emphasizes the importance of aligning incentives and keeping processes simple to enhance user experience in healthcare.
Health System Integration Implementation Land Mines
- 1. Distribution Notice: 1 These slides may contain copyrighted materials and are intended for reference only. They may not be copied, used, or distributed by outside parties.
- 3. SURGICAL REPS • Bring equipment to hospital for surgery • In the OR during the surgery • Not informed of a case = delayed surgery For reference only, do not distribute.
- 4. PROBLEM: Fluid Schedule Shared Manually Sharing the Schedule via email, phone, text etc ● Time Consuming for hospital staff ● Inaccurate- Constant Schedule changes make it out of date almost immediately after it is shared ● Phone conversations do not allow for accountability ● Very little lead time for vendors to provide service for Surgery ○ Causes late deliveries, missing instruments, rep no shows *Brigham and Women’s Faulkner HospitalFor reference only, do not distribute.
- 5. SOLUTION: Automate Schedule Export A HIPAA-compliant platform connecting device representatives and manufacturers with a hospital’s surgical planning network Reps view the real time surgical schedule pulled from the EHR Optional Hospital view of vendor activity- Which reps attending and when loaners are dropped (No staff action required) For reference only, do not distribute.
- 6. SOLUTION: Rep View List View Confirm Attendance W/ OR Case Notification Updates For reference only, do not distribute.
- 7. © 2018 Redox, Inc. Health System Variation Leaders Vs Followers- How to Identify EHR Platform - Some Easier than Others Innovation Departments- Navigate Bureaucracy 7 Not Every Hospital is Worth Your Time For reference only, do not distribute.
- 8. © 2018 Redox, Inc. Cerner Vs Epic Black Box of Data- Utilize knowledge from one system to help with the next Need one Source of Truth- Message Variation (Canceled, Rescheduled etc), Display of Messages (Procedure text) Not all Epic 6.1 Systems are the same 8 Integration Process For reference only, do not distribute.
- 9. Avoiding the Graveyard 9 Subsequent consequences of your product- Do the incentives align Wrap analytics around how users are using the product - Help users maximize the intended benefit Do not over complicate- Simple is better in Healthcare 11 For reference only, do not distribute.
- 10. Questions