shopping questions, answered




               Phil Woodward
           Founder & CEO, HipSnip

                    phil@hipsnip.com
                          @WoodyPNR
Phil Woodward – phil@hipsnip.com – @WoodyPNR
My Background and HipSnip
How HipSnip got to where it is in web and mobile


The relationship between web and mobile
What’s the difference? Mobile web versus mobile app.


Is mobile-first right for you?
Key considerations and challenges.


Getting your app (/business) funded
My experience and the consumer app challenge...

                                                         1
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                       of 18
Background & experience
                                          • 5 years strategy consultant
                                          • Co-founded HipSnip in 2010
                                          • Start-up Leadership Program
                                          • Springboard London 2012

Phil Woodward                             • Two angel rounds for HipSnip

Founder, CEO
HipSnip

                                                                             2
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                           of 18
My business: HipSnip
Ask a question, get advice. On the web, or a mobile device.

          Web app                              Mobile app




                                                                3
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                              of 18
Designing the proposition
...can take time

Late 2010 / early 2011 – lots of pivots all mobile focused:
1. product registration app, 2. mobile marketing tool, 3. mobile
shopping notepad, 4. social shopping advice app

June 2011 – won Ericsson Application Awards
mobile shopping app to get advice on what to buy from experts

1st July 2011 – closed funding
redesigned HipSnip as desktop web and mobile app
April 2012 – Springboard 2012. Focus on B2B2C
August 2012 – closed 2nd seed round
                                                                     4
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                   of 18
My Background and HipSnip
How HipSnip got to where it is in web and mobile


The relationship between web and mobile
What’s the difference? Mobile web versus mobile app.


Is mobile-first right for you?
Key considerations and challenges.


Getting your app (/business) funded
My experience and the consumer app challenge...

                                                         5
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                       of 18
There is only one Web...
...from a technical viewpoint ...with many different screen sizes

                                               Small  Big
                                               •   Phones
                                               •   Tablets (7” and 10”)
                                               •   Laptops / desktops
                                               •   TV




 A question over User Interface – different ways of displaying
    information and site interactions
                                                                            6
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                          of 18
Where & how is different
Relationship centred on occasion, functionality and content
creation
                                                       Mobile      Tablet   Desktop


Where / when                 Mobility drives more     anywhere           work/home
                             occasions for use                   home, couch
is it used?

How is it used               Use sensors &             most                 least
                             capabilities
for?                         Increased browsing       research             purchase
                             convenience


What are they                Different device types    fast &              longer &
                             optimal for different     simple               complex
creating (or                 types of content
doing)?                      creation
                                                                                         7
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                                       of 18
Native or Web? Differences:
Six differences to factor into your development process
Issue                            Native app         Mobile web
Distribution                     App store          No app store...

Monetisation                     App store          No app store...
                                 Ad platforms       Ad platforms, other
User interface                   Native feel...     Can be similar to
                                                    native (not WP7...)
Capabilities                     Access all the     Limited access (for
                                 phone’s features   now)
Development                      Own dev process,   Web: HTML5, CSS3
                                 SDK and language   etc
Versioning                       Requires upgrade   All users on same v.



                                                                             8
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                           of 18
Native or Web? Questions:
A number of key commercial questions to ask yourself in choosing
mobile web vs. native app


•   What distribution channels are you using?
•   What monetisation options are there?

•   Do you require full device feature access?
•   What range of mobile devices do you need to target?
•   How important is native performance to the app?

•   What is the budget?
•   What are your personal technical capabilities?

                                                                     9
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                   of 18
Broad marketing outreach
vs. distribution
      Mobile web app                           Native mobile app
         Marketing outreach                        Distribution




                                                                    10
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                   of 18
My Background and HipSnip
How HipSnip got to where it is in web and mobile


The relationship between web and mobile
What’s the difference? Mobile web versus mobile app.


Is mobile-first right for you?
Key considerations and challenges.


Getting your app (/business) funded
My experience and the consumer app challenge...

                                                        11
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                       of 18
Consumer app considerations
Proposition                                    Commercials
What is the problem you are                    What will drive your KPI’s,
solving?                                       desktop or mobile?
i.e. Where does mobile fit?                    e.g. Pinterest (content creation)

Is your application Native to                  Is mobile distribution best for
mobile?                                        your business?
e.g. Instragram, Foursquare
                                               Single channel: Apple, Android,
Is your application better or                  WP7 vs. multiple desktop options:
differentiated on mobile?                      PPC, social, SEO, partnerships...

e.g. Fitness / Diet apps, Path                 Is mobile monetisation easiest?
                                               Mobile revenue below desktop:
                                               CPM/CPC ads, affiliate etc
                                                                                    12
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                                   of 18
Multiple UI challenges
When your app is not native to mobile, 2-3 UI’s may be needed, or
a responsive design. Both are difficult!!

Multiple UI                                    Or responsive design




Mobile / Tablet / Desktop                      e.g. Trello
(iOS / Android / WP7 etc)                      ...but different native UI
                                                                             13
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                            of 18
Our approach at HipSnip
First design:
Mobile user interface (Android and web app)

Immediately post 1st round:
Redesigned the site using the app as a starting point for dual desktop / mobile
web application

Immediately post 2nd round:
Now doing second major UI iteration, designing desktop first, mobile second
(we’re now better at product development)




                                                                                   14
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                                  of 18
My Background and HipSnip
How HipSnip got to where it is in web and mobile


The relationship between web and mobile
What’s the difference? Mobile web versus mobile app.


Is mobile-first right for you?
Key considerations and challenges.


Getting your app (/business) funded
My experience and the consumer app challenge...

                                                        15
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                       of 18
Our funding history
Seed round 1
Pre-product (Android app built, but thrown out day 1 post funding)
 All about the Team
Seed round 2
Pre-revenue, but with well developed sales pipeline (the demand
from business was proven)
 Team, Traction and Technology
Next round – growth...
 Traction, Team, Market Potential, Technology


                                                                      16
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                     of 18
The consumer app challenge
“Ten million users is the new one million users” – C. Dixon, Aug ‘12

- 1000s of early stage consumer co’s funded in last 24 months
- Only a few dozen VC’s fund early stage consumer
- Facebook shares have roughly halved
- Some consumer hits hitting >10M users in record time
- Internet users have choice of thousands of apps

 “If you are thinking of starting a non-transactional
consumer startup, be aware that you are entering
   what is perhaps the most competitive sector in
                         tech in the last decade.”
                                                                        17
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                       of 18
m-commerce insights
A few insights from Tradedoubler Connect 2012

71% research on mobile (once a month)
56% purchase on mobile at least once per month
•   iphone: 55% research weekly, 21% purchase weekly
•   Android: 30% research weekly, 11% purchase weekly
•   Blackberry: 26% research weekly, 8% purchase
•   Tablets: 50% research weekly, 42% purchase
•   Average order ~€100 on mobile vs ~€250 on tablet
Tablet is mainly an at home, on couch device.
50% of smartphone users found purchasing a frustrating experience
63% use mobile at home, 31% at work, despite access to other devices

                                                                        18
Phil Woodward – phil@hipsnip.com – @WoodyPNR
                                                                       of 18
Get in touch
            always happy to help 

                                      Phil Woodward

                                      phil@hipsnip.com

                                      @WoodyPNR



Phil Woodward – phil@hipsnip.com – @WoodyPNR

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Hip snip pw bcs presentation

  • 1. shopping questions, answered Phil Woodward Founder & CEO, HipSnip phil@hipsnip.com @WoodyPNR Phil Woodward – phil@hipsnip.com – @WoodyPNR
  • 2. My Background and HipSnip How HipSnip got to where it is in web and mobile The relationship between web and mobile What’s the difference? Mobile web versus mobile app. Is mobile-first right for you? Key considerations and challenges. Getting your app (/business) funded My experience and the consumer app challenge... 1 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 3. Background & experience • 5 years strategy consultant • Co-founded HipSnip in 2010 • Start-up Leadership Program • Springboard London 2012 Phil Woodward • Two angel rounds for HipSnip Founder, CEO HipSnip 2 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 4. My business: HipSnip Ask a question, get advice. On the web, or a mobile device. Web app Mobile app 3 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 5. Designing the proposition ...can take time Late 2010 / early 2011 – lots of pivots all mobile focused: 1. product registration app, 2. mobile marketing tool, 3. mobile shopping notepad, 4. social shopping advice app June 2011 – won Ericsson Application Awards mobile shopping app to get advice on what to buy from experts 1st July 2011 – closed funding redesigned HipSnip as desktop web and mobile app April 2012 – Springboard 2012. Focus on B2B2C August 2012 – closed 2nd seed round 4 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 6. My Background and HipSnip How HipSnip got to where it is in web and mobile The relationship between web and mobile What’s the difference? Mobile web versus mobile app. Is mobile-first right for you? Key considerations and challenges. Getting your app (/business) funded My experience and the consumer app challenge... 5 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 7. There is only one Web... ...from a technical viewpoint ...with many different screen sizes Small  Big • Phones • Tablets (7” and 10”) • Laptops / desktops • TV  A question over User Interface – different ways of displaying information and site interactions 6 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 8. Where & how is different Relationship centred on occasion, functionality and content creation Mobile Tablet Desktop Where / when Mobility drives more anywhere  work/home occasions for use home, couch is it used? How is it used Use sensors & most  least capabilities for? Increased browsing research  purchase convenience What are they Different device types fast &  longer & optimal for different simple complex creating (or types of content doing)? creation 7 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 9. Native or Web? Differences: Six differences to factor into your development process Issue Native app Mobile web Distribution App store No app store... Monetisation App store No app store... Ad platforms Ad platforms, other User interface Native feel... Can be similar to native (not WP7...) Capabilities Access all the Limited access (for phone’s features now) Development Own dev process, Web: HTML5, CSS3 SDK and language etc Versioning Requires upgrade All users on same v. 8 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 10. Native or Web? Questions: A number of key commercial questions to ask yourself in choosing mobile web vs. native app • What distribution channels are you using? • What monetisation options are there? • Do you require full device feature access? • What range of mobile devices do you need to target? • How important is native performance to the app? • What is the budget? • What are your personal technical capabilities? 9 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 11. Broad marketing outreach vs. distribution Mobile web app Native mobile app Marketing outreach Distribution 10 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 12. My Background and HipSnip How HipSnip got to where it is in web and mobile The relationship between web and mobile What’s the difference? Mobile web versus mobile app. Is mobile-first right for you? Key considerations and challenges. Getting your app (/business) funded My experience and the consumer app challenge... 11 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 13. Consumer app considerations Proposition Commercials What is the problem you are What will drive your KPI’s, solving? desktop or mobile? i.e. Where does mobile fit? e.g. Pinterest (content creation) Is your application Native to Is mobile distribution best for mobile? your business? e.g. Instragram, Foursquare Single channel: Apple, Android, Is your application better or WP7 vs. multiple desktop options: differentiated on mobile? PPC, social, SEO, partnerships... e.g. Fitness / Diet apps, Path Is mobile monetisation easiest? Mobile revenue below desktop: CPM/CPC ads, affiliate etc 12 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 14. Multiple UI challenges When your app is not native to mobile, 2-3 UI’s may be needed, or a responsive design. Both are difficult!! Multiple UI Or responsive design Mobile / Tablet / Desktop e.g. Trello (iOS / Android / WP7 etc) ...but different native UI 13 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 15. Our approach at HipSnip First design: Mobile user interface (Android and web app) Immediately post 1st round: Redesigned the site using the app as a starting point for dual desktop / mobile web application Immediately post 2nd round: Now doing second major UI iteration, designing desktop first, mobile second (we’re now better at product development) 14 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 16. My Background and HipSnip How HipSnip got to where it is in web and mobile The relationship between web and mobile What’s the difference? Mobile web versus mobile app. Is mobile-first right for you? Key considerations and challenges. Getting your app (/business) funded My experience and the consumer app challenge... 15 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 17. Our funding history Seed round 1 Pre-product (Android app built, but thrown out day 1 post funding)  All about the Team Seed round 2 Pre-revenue, but with well developed sales pipeline (the demand from business was proven)  Team, Traction and Technology Next round – growth...  Traction, Team, Market Potential, Technology 16 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 18. The consumer app challenge “Ten million users is the new one million users” – C. Dixon, Aug ‘12 - 1000s of early stage consumer co’s funded in last 24 months - Only a few dozen VC’s fund early stage consumer - Facebook shares have roughly halved - Some consumer hits hitting >10M users in record time - Internet users have choice of thousands of apps “If you are thinking of starting a non-transactional consumer startup, be aware that you are entering what is perhaps the most competitive sector in tech in the last decade.” 17 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 19. m-commerce insights A few insights from Tradedoubler Connect 2012 71% research on mobile (once a month) 56% purchase on mobile at least once per month • iphone: 55% research weekly, 21% purchase weekly • Android: 30% research weekly, 11% purchase weekly • Blackberry: 26% research weekly, 8% purchase • Tablets: 50% research weekly, 42% purchase • Average order ~€100 on mobile vs ~€250 on tablet Tablet is mainly an at home, on couch device. 50% of smartphone users found purchasing a frustrating experience 63% use mobile at home, 31% at work, despite access to other devices 18 Phil Woodward – phil@hipsnip.com – @WoodyPNR of 18
  • 20. Get in touch always happy to help  Phil Woodward phil@hipsnip.com @WoodyPNR Phil Woodward – phil@hipsnip.com – @WoodyPNR