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Automating PS HR Processes
and Eliminating Paper Forms

   Session #12096

  June 17-20, 2012
      Interact 2012
     Orlando, Florida
Speaker Info
   Dan White
        Vice President, Product Strategy
        Smart ERP Solutions
        Dan.w@smarterp.com
   Sorry, Doris couldn’t make it!
        CEO, Smart ERP Solutions
        Doris.w@smarterp.com
                                                 2
    Healthcare Industry User Group June 2012
About SmartERP
  •Provider of pre-packaged, release-independent PeopleSoft solutions:
      –Extend PeopleSoft functionality and improve ROI
      –Highly configurable – tailored to YOUR business requirements

      –Architected and designed “add-on” solutions

      –Minimal upgrade impact

      –No customizations

      –Leverage existing PeopleSoft features

      –Seamless integration with PeopleSoft applications

      –Lower total cost of ownership

  •Rapid implementation & deployment
  •Deep PeopleSoft product knowledge and experience



                                                                         3
          Healthcare Industry User Group June 2012
Agenda/Contents
     The Challenge
     Paperless PeopleSoft HR Processes
           Onboarding
           Personnel Actions
     Q&A




                                                 4
      Healthcare Industry User Group June 2012
Replace with Electronic Forms
Still Using Paper Processes?




                                     Poor User Experience




                                      Time Consuming        5
   Healthcare Industry User Group June 2012
Replace with Electronic Forms
Still Using Paper Processes?
  Streamlined, online process                    Online Admin Tools, Status Reports




   Online forms, eSignature                          Reduced Admin Time & Effort      6
      Healthcare Industry User Group June 2012
Automate                              Streamline   Simplify

         Paperless Business Processes

                                                              7
  Healthcare Industry User Group June 2012
Opportunities for Automation in HR
Onboarding and Offboarding

Personnel Action Requests

Annual Performance Reviews

Open Enrollment

Certifications
                                               8
    Healthcare Industry User Group June 2012
Use Case #1:
Onboarding New Hires




                                           12
Healthcare Industry User Group June 2012
Before Smart                                After Smart
 Onboarding                                 Onboarding




                                                          13
 Healthcare Industry User Group June 2012
Sample Onboarding Content
                                       • Welcome, Company, Management, People,
   Company Info                          Culture


   Compliance                          • I9, W4, State Withholding


      Payroll                          • Direct Deposit, Pay Options

  Agreements and                       • Confidentiality, Code of Ethics, Information
      Policies                           Security Policy, Insider Trading


     Benefits                          • Plan Information, Self Service Enrollment


     Surveys                           • Onboarding, 3 Days, 45 Days Feedback
                                                                                        14
     Healthcare Industry User Group June 2012
Benefits of Automated Onboarding
          Improved day one                       Streamline
            new employee                        administrative
              readiness                           activities

           Reduced soft and                      Improve HR
           hard onboarding
                costs                            Productivity


                                               Provide visibility
             Increased
           employee morale                     into Onboarding
                                                   activities    15
    Healthcare Industry User Group June 2012
EMPLOYEE ONBOARDING
WELCOME




     Healthcare Industry User Group June 2012
EMPLOYEE ONBOARDING
SMART ERP POLICIES




      Healthcare Industry User Group June 2012
EMPLOYEE ONBOARDING
HR ADMINISTRATOR DASHBOARD WITH
SMART ENTERPRISE ANALYTICS




      Healthcare Industry User Group June 2012
SMART ELECTRONIC FORMS
AT WILL AGREEMENT
                                                   Online
                                                 Form with
                                                 eSignature




                                                              19
      Healthcare Industry User Group June 2012
SMART ELECTRONIC FORMS
ACKNOWLEDGEMENTS / SIGNATURES
                                                 The Paper
                                                   Form




                                                             20
      Healthcare Industry User Group June 2012
Video Demos:
                Smart Onboarding
                     eVerify




                                           22
Healthcare Industry User Group June 2012
Use Case #2:
Solano County Automates




     Personnel Action Forms
                                           23
Healthcare Industry User Group June 2012
Project Goals
Improve HR Processes by replacing paper-
    based personnel actions forms with
       automated online processes
Replace costly, time-consuming, manual paper
 personnel transaction forms with automated,
 streamlined online processes
Eliminate redundant data entry and improve
 accuracy
Improve effectiveness and reduce cycle times


                                                24
  Healthcare Industry User Group June 2012
Challenges
• Business rules and processes differed across
  departments
• Decentralized departments across County
• Required seamless integration to PeopleSoft
  eliminated ability to use generic forms solution
• Tight budget constraints




                                                     25
  Healthcare Industry User Group June 2012
“. . . countywide, departments
and HR process approximately
   5,400 PAF per year. . . Staff
 estimates a 300% ROI for this
   project in its first full year.”
                                      Solano County Department of HR
                                Recommendation to Board of Supervisors


                                                                         26
  Healthcare Industry User Group June 2012
Benefits of Smart Personnel Transactions
             at Solano County
  • End to end HR processes automated and streamlined
  • Automated approvals and seamless updating of
    PeopleSoft Job data
  • Enhanced visibility and accountability of transactions
  • Improved effectiveness
  • Dramatically reduced cycle times




   Automated                               Streamlined   Simplified   27
    Healthcare Industry User Group June 2012
Smart Personnel Transactions
                                                                 Manager
    Personnel                                 External Form       Self-
   Action Forms                                  Source          Service


                        Online Smart Personnel Action Request


                          Electronic Workflow Approval Routing


                Automated PeopleSoft Employee Data Updates


                     Electronic Record Retention and Audit Trail
                                                                           28
       Healthcare Industry User Group June 2012
Smart Personnel Transactions Demo
• Electronic Transaction Request
   • Promotion with Pay Rate Change
   • Completed via Manager Self Service
   • Configurable Workflow Approval – 4 approvals required
• Smart Personnel Transaction Processing
   •   Automatically validates and populates employee data
   •   Correctly updates PeopleSoft data rows
   •   Creates audit trail
   •   Retains record of transaction and approvals




                                                             29
  Healthcare Industry User Group June 2012
Video Demo:
Smart Personnel Transactions




                                            30
 Healthcare Industry User Group June 2012
Questions?




                                           42
Healthcare Industry User Group June 2012
Contacts
   Dan White
   Vice President, Product Strategy
   SmartERP Solutions
   E-mail: dan.w@smarterp.com




                                                 43
    Healthcare Industry User Group June 2012

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Automating PeopleSoft HR Processes and Eliminating Paper Forms

  • 1. Automating PS HR Processes and Eliminating Paper Forms Session #12096 June 17-20, 2012 Interact 2012 Orlando, Florida
  • 2. Speaker Info  Dan White  Vice President, Product Strategy  Smart ERP Solutions  Dan.w@smarterp.com  Sorry, Doris couldn’t make it!  CEO, Smart ERP Solutions  Doris.w@smarterp.com 2 Healthcare Industry User Group June 2012
  • 3. About SmartERP •Provider of pre-packaged, release-independent PeopleSoft solutions: –Extend PeopleSoft functionality and improve ROI –Highly configurable – tailored to YOUR business requirements –Architected and designed “add-on” solutions –Minimal upgrade impact –No customizations –Leverage existing PeopleSoft features –Seamless integration with PeopleSoft applications –Lower total cost of ownership •Rapid implementation & deployment •Deep PeopleSoft product knowledge and experience 3 Healthcare Industry User Group June 2012
  • 4. Agenda/Contents  The Challenge  Paperless PeopleSoft HR Processes  Onboarding  Personnel Actions  Q&A 4 Healthcare Industry User Group June 2012
  • 5. Replace with Electronic Forms Still Using Paper Processes? Poor User Experience Time Consuming 5 Healthcare Industry User Group June 2012
  • 6. Replace with Electronic Forms Still Using Paper Processes? Streamlined, online process Online Admin Tools, Status Reports Online forms, eSignature Reduced Admin Time & Effort 6 Healthcare Industry User Group June 2012
  • 7. Automate Streamline Simplify Paperless Business Processes 7 Healthcare Industry User Group June 2012
  • 8. Opportunities for Automation in HR Onboarding and Offboarding Personnel Action Requests Annual Performance Reviews Open Enrollment Certifications 8 Healthcare Industry User Group June 2012
  • 9. Use Case #1: Onboarding New Hires 12 Healthcare Industry User Group June 2012
  • 10. Before Smart After Smart Onboarding Onboarding 13 Healthcare Industry User Group June 2012
  • 11. Sample Onboarding Content • Welcome, Company, Management, People, Company Info Culture Compliance • I9, W4, State Withholding Payroll • Direct Deposit, Pay Options Agreements and • Confidentiality, Code of Ethics, Information Policies Security Policy, Insider Trading Benefits • Plan Information, Self Service Enrollment Surveys • Onboarding, 3 Days, 45 Days Feedback 14 Healthcare Industry User Group June 2012
  • 12. Benefits of Automated Onboarding Improved day one Streamline new employee administrative readiness activities Reduced soft and Improve HR hard onboarding costs Productivity Provide visibility Increased employee morale into Onboarding activities 15 Healthcare Industry User Group June 2012
  • 13. EMPLOYEE ONBOARDING WELCOME Healthcare Industry User Group June 2012
  • 14. EMPLOYEE ONBOARDING SMART ERP POLICIES Healthcare Industry User Group June 2012
  • 15. EMPLOYEE ONBOARDING HR ADMINISTRATOR DASHBOARD WITH SMART ENTERPRISE ANALYTICS Healthcare Industry User Group June 2012
  • 16. SMART ELECTRONIC FORMS AT WILL AGREEMENT Online Form with eSignature 19 Healthcare Industry User Group June 2012
  • 17. SMART ELECTRONIC FORMS ACKNOWLEDGEMENTS / SIGNATURES The Paper Form 20 Healthcare Industry User Group June 2012
  • 18. Video Demos: Smart Onboarding eVerify 22 Healthcare Industry User Group June 2012
  • 19. Use Case #2: Solano County Automates Personnel Action Forms 23 Healthcare Industry User Group June 2012
  • 20. Project Goals Improve HR Processes by replacing paper- based personnel actions forms with automated online processes Replace costly, time-consuming, manual paper personnel transaction forms with automated, streamlined online processes Eliminate redundant data entry and improve accuracy Improve effectiveness and reduce cycle times 24 Healthcare Industry User Group June 2012
  • 21. Challenges • Business rules and processes differed across departments • Decentralized departments across County • Required seamless integration to PeopleSoft eliminated ability to use generic forms solution • Tight budget constraints 25 Healthcare Industry User Group June 2012
  • 22. “. . . countywide, departments and HR process approximately 5,400 PAF per year. . . Staff estimates a 300% ROI for this project in its first full year.” Solano County Department of HR Recommendation to Board of Supervisors 26 Healthcare Industry User Group June 2012
  • 23. Benefits of Smart Personnel Transactions at Solano County • End to end HR processes automated and streamlined • Automated approvals and seamless updating of PeopleSoft Job data • Enhanced visibility and accountability of transactions • Improved effectiveness • Dramatically reduced cycle times Automated Streamlined Simplified 27 Healthcare Industry User Group June 2012
  • 24. Smart Personnel Transactions Manager Personnel External Form Self- Action Forms Source Service Online Smart Personnel Action Request Electronic Workflow Approval Routing Automated PeopleSoft Employee Data Updates Electronic Record Retention and Audit Trail 28 Healthcare Industry User Group June 2012
  • 25. Smart Personnel Transactions Demo • Electronic Transaction Request • Promotion with Pay Rate Change • Completed via Manager Self Service • Configurable Workflow Approval – 4 approvals required • Smart Personnel Transaction Processing • Automatically validates and populates employee data • Correctly updates PeopleSoft data rows • Creates audit trail • Retains record of transaction and approvals 29 Healthcare Industry User Group June 2012
  • 26. Video Demo: Smart Personnel Transactions 30 Healthcare Industry User Group June 2012
  • 27. Questions? 42 Healthcare Industry User Group June 2012
  • 28. Contacts  Dan White  Vice President, Product Strategy  SmartERP Solutions  E-mail: dan.w@smarterp.com 43 Healthcare Industry User Group June 2012