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1 
HL7 Analytics for 
IT and Clinical Insights 
Wes Wright, CIO 
Seattle Children’s Hospital 
Erik Giesa, SVP of Marketing and Business Development 
ExtraHop Networks
Agenda 
• What Seattle Children’s Is Doing 
with HL7 
• HL7 Analytics – How It Works 
• Combining HL7 Analytics with 
Other Application Elements 
• Ensuring Communications Between 
Systems 
• The Big Data Opportunity for HL7 
2 CONFIDENTIAL
A Little About Wes 
• Joined Seattle Children’s in March 2008 
• VP and Chief Technology Officer – responsible for 
day-to-day operations 
• Moved to CIO position in August, 2012 
• Health Information Services and Air Force Background 
• Health Services Administration USAF 1991 – 2006 
• Clinics to Hospitals 
• Scripps Health, San Diego 2006 – 2008 
• Executive Director, IS and Deputy CIO 
• Associate member of CHIME and HIMSS since 1997 
• Graduate of 
• University of Maryland, Asian Division (BS) 
• University of New Mexico (MBA) 
3 CONFIDENTIAL
Seattle Children’s Hospital 
• Inpatient beds 323 (278) 
• Patient visits 357,206 
• Outpatient visits 293,072 
• Admissions 14,494 
• Only 20% from Seattle 
• Employees 5,569 
• Medical Staff 1,309 
• Residents/Fellows 225 
• Volunteers 969 
4 CONFIDENTIAL
Healthcare – It’s Kind of Complicated 
5 CONFIDENTIAL
IT Is Always in Demand 
More processes 
dependent on IT 
6 CONFIDENTIAL 
+ 
Increasing IT 
complexity 
+ 
Finite IT resources 
= 
Need for IT to DO 
MORE WITH LESS 
Safety and Workflow 
Improvement Opportunities 
Non-IT 
Issues 
Dependent 
on IT
ExtraHop: Force-Multiplier for Health IT 
7 CONFIDENTIAL 
• Correlated, cross-tier 
visibility 
• Passive analysis of wire 
data 
Results 
• Citrix login times cut 
from ~60 seconds to 
under 12 seconds 
• Dramatically reduced 
time spent 
troubleshooting IT 
issues
What’s Next: Pediatric Health Information Network 
8 CONFIDENTIAL
What’s Next: Pediatric Health Information Network 
9 CONFIDENTIAL
What’s Next: Pediatric Health Information Network 
• Quality - All your providers know what’s gone on with you/your child 
• Delivery - Potential for instantaneous “virtual” consultations (Module for 
electronic referrals) 
• Safety - All known allergies, immunizations, drug-drug interactions 
• Cost - No repeat tests – MRI, Lab, etc; Population Health (Are you doing 
all you can to stay healthy?) 
10 CONFIDENTIAL
11 
What Is HL7 Analytics?
ExtraHop’s Wire Data Analytics Platform 
L2–L7 Packet Data 
12 CONFIDENTIAL 
ExtraHop’s Real-Time UI 
Real-Time Stream Processor 
Structured Wire Data 
Non-Proprietary 
NoSQL DB 
• Real-time analysis of all communications between 
systems, including HL7 messages 
• Deep, rich source of IT and clinical insights
Structured Data Off the Wire 
From Raw 
Unstructured Data 
13 CONFIDENTIAL 
To Structured 
Wire Data
Wire Data Provides IT and Clinical Insights 
14 CONFIDENTIAL 
Non-Proprietary 
NoSQL DB 
REAL-TIME 
stream 
processing, 
analysis, and 
visualization 
POST-HOC 
Multi-dimensional 
analysis 
AND/ 
OR 
Chartio 
• HL7 Engineers 
• IT Operations 
• Network Teams 
• Application Support 
• … and others 
Open Data Stream 
• Clinical Informaticists 
• CMIOs 
• Researchers 
• Business Analysts 
• … and others
Correlate HL7 with Other IT Elements 
Real-time analysis of all HL7 
messages regardless of 
interface vendor 
Correlation with performance 
of other IT elements, 
including EMR applications, 
Citrix, network, database, 
storage, etc. 
15 CONFIDENTIAL
HL7 Is Key to Interoperability 
16 CONFIDENTIAL 
HL7 message 
with patient information 
Registration and 
scheduling 
Clinical entries 
Understand capacity, scale, and 
performance for mission critical 
systems for every message type. 
Receive real-time alerts based on 
anomalies.
HL7 Interface Monitoring and Mapping 
17 CONFIDENTIAL 
Monitor the performance of all HL7 
messages by type. 
Drill down to see errors and other 
metrics by message type, and 
mapped to associated interfaces.
A Better Alternative: ExtraHop Big Data Analytics 
18 CONFIDENTIAL 
Wire Data via a SPAN 
or network tap 
Wire 
Data 
Precision Transaction Streaming 
Non-Proprietary 
NoSQL DB 
Other 
Data Sets
Disease Surveillance 
Population health management or public health analytics – You can 
use CPT or ICD codes to identify spikes in flu cases. This could 
influence ED staffing, for example. 
19 CONFIDENTIAL
Real-Time Patient Flow 
Real-time clinical dashboards – ADT measurements for patient flow 
through Emergency Department. 
20 CONFIDENTIAL 
How are patients flowing 
through the ER?
Real-Time Patient Wait Times 
Real-time clinical dashboards – Measure time between registration 
and admission to see patient wait times across facilities. 
21 CONFIDENTIAL 
What are the wait times in 
the ER?
As Complexity and Expectations Soar, 
HIGH 
22 CONFIDENTIAL 
Available Labor Shrinks… 
Health IT and 
Analytics Gap 
2005 2010 2015 2020 
LOW 
Health Care IT unemployment, 2013: 1.5% 1 
1 Department of Labor, Bureau of Labor Statistics, 2013 
2 Barry Runyon and Vi Shaffer, Gartner, Real-Time Health Care System Challenges, February 2014
ExtraHop Is a Force-Multiplier for Health IT 
Health IT and 
Analytics Gap 
ExtraHop is like having a dozen 
experts rolled into a unified solution. 
Network | Application | VDI | HL7 
Interface | Database | Infrastructure | 
Storage | Informatics | Asset 
Managers |Architectural & Compliance 
2005 2010 2015 2020 
HIGH 
LOW 
23 CONFIDENTIAL 
Health Care IT unemployment, 2013: 1.5% 1 
1 Department of Labor, Bureau of Labor Statistics, 2013 
2 Barry Runyon and Vi Shaffer, Gartner, Real-Time Health Care System Challenges, February 2014
Health IT ExtraHop Healthcare Edition 
24 CONFIDENTIAL 
HL7 Database Storage Web 
Network 
L2-L3 
Citrix VDI VMware 
VDI 
Infrastructure 
DNS, SMTP, FTP, TCP etc. 
AAA 
Services 
Open Data Stream 
(Elasticsearch, MongoDB, VMware, Splunk etc.) 
Virtual or Physical Appliance 
1 Gbps, 3 Gbps, 10 Gbps, or 20 Gbps of continuous analysis 
Included 
Analysis 
Modules 
Platform 
Options 
HL7 Operations and Support Bundle 
List Price from: $20,500 - $238,000 
… and 
others!
25 
Q&A 
Download a free virtual appliance or explore the 
interactive demo at www.extrahop.com/discovery

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Hl7 Analytics for IT and Clinical Insights

  • 1. 1 HL7 Analytics for IT and Clinical Insights Wes Wright, CIO Seattle Children’s Hospital Erik Giesa, SVP of Marketing and Business Development ExtraHop Networks
  • 2. Agenda • What Seattle Children’s Is Doing with HL7 • HL7 Analytics – How It Works • Combining HL7 Analytics with Other Application Elements • Ensuring Communications Between Systems • The Big Data Opportunity for HL7 2 CONFIDENTIAL
  • 3. A Little About Wes • Joined Seattle Children’s in March 2008 • VP and Chief Technology Officer – responsible for day-to-day operations • Moved to CIO position in August, 2012 • Health Information Services and Air Force Background • Health Services Administration USAF 1991 – 2006 • Clinics to Hospitals • Scripps Health, San Diego 2006 – 2008 • Executive Director, IS and Deputy CIO • Associate member of CHIME and HIMSS since 1997 • Graduate of • University of Maryland, Asian Division (BS) • University of New Mexico (MBA) 3 CONFIDENTIAL
  • 4. Seattle Children’s Hospital • Inpatient beds 323 (278) • Patient visits 357,206 • Outpatient visits 293,072 • Admissions 14,494 • Only 20% from Seattle • Employees 5,569 • Medical Staff 1,309 • Residents/Fellows 225 • Volunteers 969 4 CONFIDENTIAL
  • 5. Healthcare – It’s Kind of Complicated 5 CONFIDENTIAL
  • 6. IT Is Always in Demand More processes dependent on IT 6 CONFIDENTIAL + Increasing IT complexity + Finite IT resources = Need for IT to DO MORE WITH LESS Safety and Workflow Improvement Opportunities Non-IT Issues Dependent on IT
  • 7. ExtraHop: Force-Multiplier for Health IT 7 CONFIDENTIAL • Correlated, cross-tier visibility • Passive analysis of wire data Results • Citrix login times cut from ~60 seconds to under 12 seconds • Dramatically reduced time spent troubleshooting IT issues
  • 8. What’s Next: Pediatric Health Information Network 8 CONFIDENTIAL
  • 9. What’s Next: Pediatric Health Information Network 9 CONFIDENTIAL
  • 10. What’s Next: Pediatric Health Information Network • Quality - All your providers know what’s gone on with you/your child • Delivery - Potential for instantaneous “virtual” consultations (Module for electronic referrals) • Safety - All known allergies, immunizations, drug-drug interactions • Cost - No repeat tests – MRI, Lab, etc; Population Health (Are you doing all you can to stay healthy?) 10 CONFIDENTIAL
  • 11. 11 What Is HL7 Analytics?
  • 12. ExtraHop’s Wire Data Analytics Platform L2–L7 Packet Data 12 CONFIDENTIAL ExtraHop’s Real-Time UI Real-Time Stream Processor Structured Wire Data Non-Proprietary NoSQL DB • Real-time analysis of all communications between systems, including HL7 messages • Deep, rich source of IT and clinical insights
  • 13. Structured Data Off the Wire From Raw Unstructured Data 13 CONFIDENTIAL To Structured Wire Data
  • 14. Wire Data Provides IT and Clinical Insights 14 CONFIDENTIAL Non-Proprietary NoSQL DB REAL-TIME stream processing, analysis, and visualization POST-HOC Multi-dimensional analysis AND/ OR Chartio • HL7 Engineers • IT Operations • Network Teams • Application Support • … and others Open Data Stream • Clinical Informaticists • CMIOs • Researchers • Business Analysts • … and others
  • 15. Correlate HL7 with Other IT Elements Real-time analysis of all HL7 messages regardless of interface vendor Correlation with performance of other IT elements, including EMR applications, Citrix, network, database, storage, etc. 15 CONFIDENTIAL
  • 16. HL7 Is Key to Interoperability 16 CONFIDENTIAL HL7 message with patient information Registration and scheduling Clinical entries Understand capacity, scale, and performance for mission critical systems for every message type. Receive real-time alerts based on anomalies.
  • 17. HL7 Interface Monitoring and Mapping 17 CONFIDENTIAL Monitor the performance of all HL7 messages by type. Drill down to see errors and other metrics by message type, and mapped to associated interfaces.
  • 18. A Better Alternative: ExtraHop Big Data Analytics 18 CONFIDENTIAL Wire Data via a SPAN or network tap Wire Data Precision Transaction Streaming Non-Proprietary NoSQL DB Other Data Sets
  • 19. Disease Surveillance Population health management or public health analytics – You can use CPT or ICD codes to identify spikes in flu cases. This could influence ED staffing, for example. 19 CONFIDENTIAL
  • 20. Real-Time Patient Flow Real-time clinical dashboards – ADT measurements for patient flow through Emergency Department. 20 CONFIDENTIAL How are patients flowing through the ER?
  • 21. Real-Time Patient Wait Times Real-time clinical dashboards – Measure time between registration and admission to see patient wait times across facilities. 21 CONFIDENTIAL What are the wait times in the ER?
  • 22. As Complexity and Expectations Soar, HIGH 22 CONFIDENTIAL Available Labor Shrinks… Health IT and Analytics Gap 2005 2010 2015 2020 LOW Health Care IT unemployment, 2013: 1.5% 1 1 Department of Labor, Bureau of Labor Statistics, 2013 2 Barry Runyon and Vi Shaffer, Gartner, Real-Time Health Care System Challenges, February 2014
  • 23. ExtraHop Is a Force-Multiplier for Health IT Health IT and Analytics Gap ExtraHop is like having a dozen experts rolled into a unified solution. Network | Application | VDI | HL7 Interface | Database | Infrastructure | Storage | Informatics | Asset Managers |Architectural & Compliance 2005 2010 2015 2020 HIGH LOW 23 CONFIDENTIAL Health Care IT unemployment, 2013: 1.5% 1 1 Department of Labor, Bureau of Labor Statistics, 2013 2 Barry Runyon and Vi Shaffer, Gartner, Real-Time Health Care System Challenges, February 2014
  • 24. Health IT ExtraHop Healthcare Edition 24 CONFIDENTIAL HL7 Database Storage Web Network L2-L3 Citrix VDI VMware VDI Infrastructure DNS, SMTP, FTP, TCP etc. AAA Services Open Data Stream (Elasticsearch, MongoDB, VMware, Splunk etc.) Virtual or Physical Appliance 1 Gbps, 3 Gbps, 10 Gbps, or 20 Gbps of continuous analysis Included Analysis Modules Platform Options HL7 Operations and Support Bundle List Price from: $20,500 - $238,000 … and others!
  • 25. 25 Q&A Download a free virtual appliance or explore the interactive demo at www.extrahop.com/discovery