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How you can uncover
$10,000-$1,000,000 or
more in new found
sales from your
business in the next
60-90 days!
Marketing and Selling
1
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Small business
administration study
60% of all new businesses fail
within the first six years of
operation.
Dun and Bradstreet estimates
82% will go under by their 10th
anniversary.
2
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Two reasons why
businesses fail
Failure to understand the market for the
business’s product or service.
“One of the biggest problems with small-business owners is
that they have a great idea about going into business, but
they don’t have a clue about the amount of work it will take to
get their product or service to their clients.”
Moe Mowry - Business Development Officer
Small Business Administration
3
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Two reasons why
businesses fail
Failure to understand the market for the
business’s product or service.
“One of the biggest problems with small-business owners is
that they have a great idea about going into business, but
they don’t have a clue about the amount of work it will take to
get their product or service to their clients.”
Moe Mowry - Business Development Officer
Small Business Administration
Inadequate capitalization
3
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How should your marketing and
selling be different today?
Asset marketing
 Discovering hidden assets
 Optimization
 Leverage
4
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How should your marketing and
selling be different today?
Asset marketing
 Discovering hidden assets
 Optimization
 Leverage
Multi-pillar marketing
4
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How should your marketing and
selling be different today?
Asset marketing
 Discovering hidden assets
 Optimization
 Leverage
Multi-pillar marketing
Systemization of your marketing process
4
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How should your marketing and
selling be different today?
Asset marketing
 Discovering hidden assets
 Optimization
 Leverage
Multi-pillar marketing
Systemization of your marketing process
Three ways to exponential growth
4
Jump to first page
How should your marketing and
selling be different today?
Asset marketing
 Discovering hidden assets
 Optimization
 Leverage
Multi-pillar marketing
Systemization of your marketing process
Three ways to exponential growth
Performance based
4
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
5
Jump to first page
Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
11. Current customers / clients
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
11. Current customers / clients
12. Prospective customers / jobs
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
11. Current customers / clients
12. Prospective customers / jobs
13. Up-selling and packaging
opportunities
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
11. Current customers / clients
12. Prospective customers / jobs
13. Up-selling and packaging
opportunities
14. Average client value
5
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Your marketing & sales mindset
“Optimizing & leveraging” hidden marketing assets
1. Past customers / clients
2. Owner expertise
3. Staff expertise
4. Under-promoted U.S.P.
5. Unique product or service or
delivery
6. Sub-par sales performance
7. Relationships with other
businesses
8. Location
9. Reputation
10. Current sales / marketing
process
11. Current customers / clients
12. Prospective customers / jobs
13. Up-selling and packaging
opportunities
14. Average client value
15. Community relationships
5
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Optimizing and leveraging
“Getting the maximum return, for
the least amount of expense, for the
longest duration of time … on
everything you are currently doing
now, have done in the past … and
will do in the future.”
6
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Many companies will not survive the
challenges of marketing because they are
only using one or two pillars.
7
Advertising
SalesStaff
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“In order for any business to
work, it must become a system,
so that the business works
exactly the same way every
time, down to the very last
detail.”
Michael Gerber-Consultant Author,
The “E” Myth
8
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Three ways to exponential
growth
9
1. More prospects
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Three ways to exponential
growth
9
1. More prospects
2. Increase conversion rate of prospects
to customers
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Three ways to exponential
growth
9
1. More prospects
2. Increase conversion rate of prospects
to customers
3. Increase in the value of customer
a. Increase in the average transaction value
b. Increase in the number of transactions
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x 1,000 = $40,000
10
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x 1,000 = $40,000
1) 240 x 20.00% = 48 x 1,000 = $48,000
10
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x 1,000 = $40,000
1) 240 x 20.00% = 48 x 1,000 = $48,000
2) 200 x 24.00% = 48 x 1,000 = $48,000
10
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x $1,000 = $40,000
1) 240 x 20.00% = 48 x $1,000 = $48,000
2) 200 x 24.00% = 48 x $1,000 = $48,000
3) 200 x 20.00% = 40 x $1,200 = $48,000
10
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x 1,000 = $40,000
1) 240 x 20.00% = 48 x 1,000 = $48,000
2) 200 x 24.00% = 48 x 1,000 = $48,000
3) 200 x 20.00% = 40 x 1,200 = $48,000
4) 240 x 24.00% = 57.6 x 1,200 = $69,120
10
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Three ways to exponential growth
Growth objective 20%
Small improvements in each area will
give you dramatic growth overall
Number of
Prospects
Closing
Ratio
Number of
Customers
Average
Customer
Gross
Sales
Now 200 x 20.00% = 40 x $1,000 = $40,000
1) 240 x 20.00% = 48 x $1,000 = $48,000
2) 200 x 24.00% = 48 x $1,000 = $48,000
3) 200 x 20.00% = 40 x $1,200 = $48,000
4) 240 x 24.00% = 57.6 x $1,200 = $69,120
Actual Growth Achieved 72.80%
10
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Performance is maximized
only when all marketing
assets are leveraged in a
multi-pillar system, growing
the business all 3 ways.
Performance based marketing
11
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No better investment in your
business than marketing
“Marketing and innovation make
money, everything else is a cost.”
Peter Drucker
Management Consultant
12
Performance based marketing
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Performance success stories1
Retail Store
 $2,000 investment
 $250,000 sales increase in 1st
year
 Annual ROI – 5,000%2
2
Assuming 40% Gross Margin
1
Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar
system
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Performance success stories1
Retail Store
 $2,000 investment
 $250,000 sales increase in 1st
year
 Annual ROI – 5,000%2
Professional
 $3000 investment
 $62,500 sales increase in 90 days
 Annual ROI – 3,333%2
2
Assuming 40% Gross Margin
1
Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar
system
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Performance success stories1
Retail Store
 $2,000 investment
 $250,000 sales increase in 1st
year
 Annual ROI – 5,000%2
Professional
 $3000 investment
 $62,500 sales increase in 90 days
 Annual ROI – 3,333%2
Service Company
 $48,000 investment
 $30,000,000 sales increase over 2 years
 Annual ROI – 12,500%2
2
Assuming 40% Gross Margin
1
Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar
system
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Performance success stories1
Retail Store
 $2,000 investment
 $250,000 sales increase in 1st
year
 Annual ROI – 5,000%2
Professional
 $3000 investment
 $62,500 sales increase in 90 days
 Annual ROI – 3,333%2
Service Company
 $48,000 investment
 $30,000,000 sales increase over 2 years
 Annual ROI – 12,500%2
Manufacturing Company
 $12,000 investment
 $550,000 sales increase in 1st
year
 Annual ROI – 1,833%2
2
Assuming 40% Gross Margin
1
Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar
system
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
4. Strategic alliance marketing
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
4. Strategic alliance marketing
5. Custom advertising - Web optimize the media
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
4. Strategic alliance marketing
5. Custom advertising - Web optimize the media
6. Community relations marketing
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
4. Strategic alliance marketing
5. Custom advertising - Web optimize the media
6. Community relations marketing
7. “One to one” direct marketing
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Marketing multi-pillar
system
1. U.S.P. / E.V.P.
2. Exponential marketing
3. Relationship marketing - Optimize customer
database
4. Strategic alliance marketing
5. Custom advertising - Web optimize the media
6. Community relations marketing
7. “One to one” direct marketing
8. Word of mouth referral
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
15
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
Two Questions You Need To Answer
1. Why do people do
business with you now?
2. If they are not doing
business with you now,
why should they?
15
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do
business with you now?
2. If they are not doing
business with you now,
why should they?
15
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do
business with you now?
2. If they are not doing
business with you now,
why should they?
1. Price leadership
15
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do
business with you now?
2. If they are not doing
business with you now,
why should they?
1. Price leadership
2. Differentiation
15
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Unique Selling Proposition
Extra Value Proposition (U.S.P. / E. V. P.)
“Differentiate or Die” by Jack Trout
Pillar #1
Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do
business with you now?
2. If they are not doing
business with you now,
why should they?
1. Price leadership
2. Differentiation
3. Target / Niche
Price leadership
Differentiation
15
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Optimizing current marketing
for exponential sales
16
Pillar #2
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Optimizing current marketing
for exponential sales
1. Integrate the USP / EVP into all marketing efforts
16
Pillar #2
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Optimizing current marketing
for exponential sales
1. Integrate the USP / EVP into all marketing efforts
2. Consistently work at increasing the conversion rate
16
Pillar #2
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Optimizing current marketing
for exponential sales
1. Integrate the USP / EVP into all marketing efforts
2. Consistently work at increasing the conversion rate
A. Sales training
B. Follow-up systems
16
Pillar #2
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Optimizing current marketing
for exponential sales
1. Integrate the USP / EVP into all marketing efforts
2. Consistently work at increasing the conversion rate
A. Sales training
B. Follow-up systems
3. Always work at increasing the average client value
16
Pillar #2
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Optimizing current marketing
for exponential sales
1. Integrate the USP / EVP into all marketing efforts
2. Consistently work at increasing the conversion rate
A. Sales training
B. Follow-up systems
3. Always work at increasing the average client value
A. Higher average transaction value
B. Increase number of transactions
16
Pillar #2
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Optimizing customer base
“Customer relationship marketing”
17
Pillar #3
Set-up a system for capturing and segmenting the different types of clients
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Optimizing customer base
“Customer relationship marketing”
Past
A. Re-capture
17
Pillar #3
Set-up a system for capturing and segmenting the different types of clients
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Optimizing customer base
“Customer relationship marketing”
Past
A. Re-capture
Present
A. Retain
B. Work the back-end
17
Pillar #3
Set-up a system for capturing and segmenting the different types of clients
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Optimizing customer base
“Customer relationship marketing”
Past
A. Re-capture
Present
A. Retain
B. Work the back-end
17
Pillar #3
Set-up a system for capturing and segmenting the different types of clients
Prospective
A. Follow-up
B. Educate
C. Close again
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Strategic alliance marketing
18
Pillar #4
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Strategic alliance marketing
1. Your own client base
18
Pillar #4
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Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
18
Pillar #4
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Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your
client base
18
Pillar #4
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Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your
client base
A. Cross-sell other services
18
Pillar #4
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Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your
client base
A. Cross-sell other services
B. Work their client base
18
Pillar #4
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Custom advertising
web and E-commerce
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
1. Have the first four steps in place and working
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with the media
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with the media
3. Use each member of the media for its strength
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with the media
3. Use each member of the media for its strength
4. Three elements will determine success. You must maximize all three:
A. Who does it reach
B. How often does it reach them - frequency
C. What is the message?
19
Piller #5
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Custom advertising
web and E-commerce
All media members work! You must learn to create SYNERGY if you are going
to maximize your marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with the media
3. Use each member of the media for its strength
4. Three elements will determine success. You must maximize all three:
A. Who does it reach
B. How often does it reach them - frequency
C. What is the message?
5. Test against the control measure in terms of profitability. If it is profitable
do it some more.
19
Piller #5
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Community relations marketing
20
Pillar #6
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Community relations marketing
1. Community marketing is image marketing
and results marketing
20
Pillar #6
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Community relations marketing
1. Community marketing is image marketing
and results marketing
2. Leverage the donations you provide to
groups and associations
20
Pillar #6
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Community relations marketing
1. Community marketing is image marketing
and results marketing
2. Leverage the donations you provide to
groups and associations
3. Educate
20
Pillar #6
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Community relations marketing
1. Community marketing is image marketing
and results marketing
2. Leverage the donations you provide to
groups and associations
3. Educate
4. Press releases
20
Pillar #6
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Direct or “one-to-one” marketing
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
- Direct mail
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
- Displays
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
- Displays
- Salespeople
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
- Displays
- Salespeople
- Web / E-commerce
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
2. Make all tools direct response oriented
- Direct mail
- Telemarketing
- Displays
- Salespeople
- Web / E-commerce
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
2. Make all tools direct response oriented
- Direct mail
- Telemarketing
- Displays
- Salespeople
- Web / E-commerce
Every direct marketing effort needs to do the same
thing you would do in person
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
2. Make all tools direct response oriented
- Direct mail
- Telemarketing
- Displays
- Salespeople
- Web / E-commerce
Every direct marketing effort needs to do the same
thing you would do in person
Have a reply mechanism
21
Pillar #7
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Direct or “one-to-one” marketing
1. Types of direct marketing
2. Make all tools direct response oriented
- Direct mail
- Telemarketing
- Displays
- Salespeople
- Web / E-commerce
Every direct marketing effort needs to do the same
thing you would do in person
Have a reply mechanism
Test-test-test
21
Pillar #7
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“Word of mouth” marketing
22
Pillar #8
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How we work with you
“A coach is someone who makes you
do what you don’t want to do so you
can be who you want to be.”
Tom Landry, former Dallas Cowboys Coach
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Marketing game plan
1. Customized marketing system
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Marketing game plan
1. Customized marketing system
2. Customized marketing system and
implementation
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Marketing game plan
1. Customized marketing system
2. Customized marketing system and
implementation
3. Fast start
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Marketing game plan
1. Customized marketing system
2. Customized marketing system and
implementation
3. Fast start
Complimentary consultation to evaluate
your ability to compete
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A successful company’s
marketing is systematized
through multiple marketing
pillars, leveraging & optimizing
marketing assets, growing their
business all 3 ways
2. Exponential marketing
7. “One to one” direct marketing
6. Community relations marketing
5. Custom advertising - Web
optimize the media
4. Strategic alliance marketing
3. Relationship marketing -
Optimize customer base
1. U.S.P. / E.V.P.
8. Word of mouth referral
25
WordofMouthReferral
“OnetoOne”Marketing
CommunityRelationsMarketing
OptimizetheMedia
StrategicAllianceMarketing
RelationshipMarketing
SalesStaff
Advertising
Asset Marketing
$
Jump to first page
A successful company’s
marketing is systematized
through multiple marketing
pillars, leveraging & optimizing
marketing assets, growing their
business all 3 ways
2. Exponential marketing
7. “One to one” direct marketing
6. Community relations marketing
5. Custom advertising - Web
optimize the media
4. Strategic alliance marketing
3. Relationship marketing -
Optimize customer base
1. U.S.P. / E.V.P.
8. Word of mouth referral
WordofMouthReferral
“OnetoOne”Marketing
CommunityRelationsMarketing
OptimizetheMedia
StrategicAllianceMarketing
RelationshipMarketing
ExponentialMarketing
U.S.P./E.V.P.
Asset Marketing
$
26
Jump to first page
For more information:
Call Brian Sebastian “Doc Marketing”
The Target Group Inc.
716-871-1111 x211
brian@thetargetgroupinc.com

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Hma ppt. timed

  • 1. Jump to first page How you can uncover $10,000-$1,000,000 or more in new found sales from your business in the next 60-90 days! Marketing and Selling 1
  • 2. Jump to first page Small business administration study 60% of all new businesses fail within the first six years of operation. Dun and Bradstreet estimates 82% will go under by their 10th anniversary. 2
  • 3. Jump to first page Two reasons why businesses fail Failure to understand the market for the business’s product or service. “One of the biggest problems with small-business owners is that they have a great idea about going into business, but they don’t have a clue about the amount of work it will take to get their product or service to their clients.” Moe Mowry - Business Development Officer Small Business Administration 3
  • 4. Jump to first page Two reasons why businesses fail Failure to understand the market for the business’s product or service. “One of the biggest problems with small-business owners is that they have a great idea about going into business, but they don’t have a clue about the amount of work it will take to get their product or service to their clients.” Moe Mowry - Business Development Officer Small Business Administration Inadequate capitalization 3
  • 5. Jump to first page How should your marketing and selling be different today? Asset marketing  Discovering hidden assets  Optimization  Leverage 4
  • 6. Jump to first page How should your marketing and selling be different today? Asset marketing  Discovering hidden assets  Optimization  Leverage Multi-pillar marketing 4
  • 7. Jump to first page How should your marketing and selling be different today? Asset marketing  Discovering hidden assets  Optimization  Leverage Multi-pillar marketing Systemization of your marketing process 4
  • 8. Jump to first page How should your marketing and selling be different today? Asset marketing  Discovering hidden assets  Optimization  Leverage Multi-pillar marketing Systemization of your marketing process Three ways to exponential growth 4
  • 9. Jump to first page How should your marketing and selling be different today? Asset marketing  Discovering hidden assets  Optimization  Leverage Multi-pillar marketing Systemization of your marketing process Three ways to exponential growth Performance based 4
  • 10. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 5
  • 11. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 5
  • 12. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 5
  • 13. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5
  • 14. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 5
  • 15. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 5
  • 16. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 5
  • 17. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 5
  • 18. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 5
  • 19. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 5
  • 20. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 11. Current customers / clients 5
  • 21. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 11. Current customers / clients 12. Prospective customers / jobs 5
  • 22. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 11. Current customers / clients 12. Prospective customers / jobs 13. Up-selling and packaging opportunities 5
  • 23. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 11. Current customers / clients 12. Prospective customers / jobs 13. Up-selling and packaging opportunities 14. Average client value 5
  • 24. Jump to first page Your marketing & sales mindset “Optimizing & leveraging” hidden marketing assets 1. Past customers / clients 2. Owner expertise 3. Staff expertise 4. Under-promoted U.S.P. 5. Unique product or service or delivery 6. Sub-par sales performance 7. Relationships with other businesses 8. Location 9. Reputation 10. Current sales / marketing process 11. Current customers / clients 12. Prospective customers / jobs 13. Up-selling and packaging opportunities 14. Average client value 15. Community relationships 5
  • 25. Jump to first page Optimizing and leveraging “Getting the maximum return, for the least amount of expense, for the longest duration of time … on everything you are currently doing now, have done in the past … and will do in the future.” 6
  • 26. Jump to first page Many companies will not survive the challenges of marketing because they are only using one or two pillars. 7 Advertising SalesStaff
  • 27. Jump to first page “In order for any business to work, it must become a system, so that the business works exactly the same way every time, down to the very last detail.” Michael Gerber-Consultant Author, The “E” Myth 8
  • 28. Jump to first page Three ways to exponential growth 9 1. More prospects
  • 29. Jump to first page Three ways to exponential growth 9 1. More prospects 2. Increase conversion rate of prospects to customers
  • 30. Jump to first page Three ways to exponential growth 9 1. More prospects 2. Increase conversion rate of prospects to customers 3. Increase in the value of customer a. Increase in the average transaction value b. Increase in the number of transactions
  • 31. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x 1,000 = $40,000 10
  • 32. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x 1,000 = $40,000 1) 240 x 20.00% = 48 x 1,000 = $48,000 10
  • 33. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x 1,000 = $40,000 1) 240 x 20.00% = 48 x 1,000 = $48,000 2) 200 x 24.00% = 48 x 1,000 = $48,000 10
  • 34. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x $1,000 = $40,000 1) 240 x 20.00% = 48 x $1,000 = $48,000 2) 200 x 24.00% = 48 x $1,000 = $48,000 3) 200 x 20.00% = 40 x $1,200 = $48,000 10
  • 35. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x 1,000 = $40,000 1) 240 x 20.00% = 48 x 1,000 = $48,000 2) 200 x 24.00% = 48 x 1,000 = $48,000 3) 200 x 20.00% = 40 x 1,200 = $48,000 4) 240 x 24.00% = 57.6 x 1,200 = $69,120 10
  • 36. Jump to first page Three ways to exponential growth Growth objective 20% Small improvements in each area will give you dramatic growth overall Number of Prospects Closing Ratio Number of Customers Average Customer Gross Sales Now 200 x 20.00% = 40 x $1,000 = $40,000 1) 240 x 20.00% = 48 x $1,000 = $48,000 2) 200 x 24.00% = 48 x $1,000 = $48,000 3) 200 x 20.00% = 40 x $1,200 = $48,000 4) 240 x 24.00% = 57.6 x $1,200 = $69,120 Actual Growth Achieved 72.80% 10
  • 37. Jump to first page Performance is maximized only when all marketing assets are leveraged in a multi-pillar system, growing the business all 3 ways. Performance based marketing 11
  • 38. Jump to first page No better investment in your business than marketing “Marketing and innovation make money, everything else is a cost.” Peter Drucker Management Consultant 12 Performance based marketing
  • 39. Jump to first page13 Performance success stories1 Retail Store  $2,000 investment  $250,000 sales increase in 1st year  Annual ROI – 5,000%2 2 Assuming 40% Gross Margin 1 Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar system
  • 40. Jump to first page13 Performance success stories1 Retail Store  $2,000 investment  $250,000 sales increase in 1st year  Annual ROI – 5,000%2 Professional  $3000 investment  $62,500 sales increase in 90 days  Annual ROI – 3,333%2 2 Assuming 40% Gross Margin 1 Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar system
  • 41. Jump to first page13 Performance success stories1 Retail Store  $2,000 investment  $250,000 sales increase in 1st year  Annual ROI – 5,000%2 Professional  $3000 investment  $62,500 sales increase in 90 days  Annual ROI – 3,333%2 Service Company  $48,000 investment  $30,000,000 sales increase over 2 years  Annual ROI – 12,500%2 2 Assuming 40% Gross Margin 1 Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar system
  • 42. Jump to first page13 Performance success stories1 Retail Store  $2,000 investment  $250,000 sales increase in 1st year  Annual ROI – 5,000%2 Professional  $3000 investment  $62,500 sales increase in 90 days  Annual ROI – 3,333%2 Service Company  $48,000 investment  $30,000,000 sales increase over 2 years  Annual ROI – 12,500%2 Manufacturing Company  $12,000 investment  $550,000 sales increase in 1st year  Annual ROI – 1,833%2 2 Assuming 40% Gross Margin 1 Utilized all 3 ways to grow the business, optimized and leverages all assets, implemented multi-pillar system
  • 43. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P.
  • 44. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing
  • 45. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database
  • 46. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database 4. Strategic alliance marketing
  • 47. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database 4. Strategic alliance marketing 5. Custom advertising - Web optimize the media
  • 48. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database 4. Strategic alliance marketing 5. Custom advertising - Web optimize the media 6. Community relations marketing
  • 49. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database 4. Strategic alliance marketing 5. Custom advertising - Web optimize the media 6. Community relations marketing 7. “One to one” direct marketing
  • 50. Jump to first page14 Marketing multi-pillar system 1. U.S.P. / E.V.P. 2. Exponential marketing 3. Relationship marketing - Optimize customer database 4. Strategic alliance marketing 5. Custom advertising - Web optimize the media 6. Community relations marketing 7. “One to one” direct marketing 8. Word of mouth referral
  • 51. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 15
  • 52. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 Two Questions You Need To Answer 1. Why do people do business with you now? 2. If they are not doing business with you now, why should they? 15
  • 53. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P. 1. Why do people do business with you now? 2. If they are not doing business with you now, why should they? 15
  • 54. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P. 1. Why do people do business with you now? 2. If they are not doing business with you now, why should they? 1. Price leadership 15
  • 55. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P. 1. Why do people do business with you now? 2. If they are not doing business with you now, why should they? 1. Price leadership 2. Differentiation 15
  • 56. Jump to first page Unique Selling Proposition Extra Value Proposition (U.S.P. / E. V. P.) “Differentiate or Die” by Jack Trout Pillar #1 Two Questions You Need To Answer Three Ways To Achieve A U.S.P. / E.V.P. 1. Why do people do business with you now? 2. If they are not doing business with you now, why should they? 1. Price leadership 2. Differentiation 3. Target / Niche Price leadership Differentiation 15
  • 57. Jump to first page Optimizing current marketing for exponential sales 16 Pillar #2
  • 58. Jump to first page Optimizing current marketing for exponential sales 1. Integrate the USP / EVP into all marketing efforts 16 Pillar #2
  • 59. Jump to first page Optimizing current marketing for exponential sales 1. Integrate the USP / EVP into all marketing efforts 2. Consistently work at increasing the conversion rate 16 Pillar #2
  • 60. Jump to first page Optimizing current marketing for exponential sales 1. Integrate the USP / EVP into all marketing efforts 2. Consistently work at increasing the conversion rate A. Sales training B. Follow-up systems 16 Pillar #2
  • 61. Jump to first page Optimizing current marketing for exponential sales 1. Integrate the USP / EVP into all marketing efforts 2. Consistently work at increasing the conversion rate A. Sales training B. Follow-up systems 3. Always work at increasing the average client value 16 Pillar #2
  • 62. Jump to first page Optimizing current marketing for exponential sales 1. Integrate the USP / EVP into all marketing efforts 2. Consistently work at increasing the conversion rate A. Sales training B. Follow-up systems 3. Always work at increasing the average client value A. Higher average transaction value B. Increase number of transactions 16 Pillar #2
  • 63. Jump to first page Optimizing customer base “Customer relationship marketing” 17 Pillar #3 Set-up a system for capturing and segmenting the different types of clients
  • 64. Jump to first page Optimizing customer base “Customer relationship marketing” Past A. Re-capture 17 Pillar #3 Set-up a system for capturing and segmenting the different types of clients
  • 65. Jump to first page Optimizing customer base “Customer relationship marketing” Past A. Re-capture Present A. Retain B. Work the back-end 17 Pillar #3 Set-up a system for capturing and segmenting the different types of clients
  • 66. Jump to first page Optimizing customer base “Customer relationship marketing” Past A. Re-capture Present A. Retain B. Work the back-end 17 Pillar #3 Set-up a system for capturing and segmenting the different types of clients Prospective A. Follow-up B. Educate C. Close again
  • 67. Jump to first page Strategic alliance marketing 18 Pillar #4
  • 68. Jump to first page Strategic alliance marketing 1. Your own client base 18 Pillar #4
  • 69. Jump to first page Strategic alliance marketing 1. Your own client base A. Seek an endorsement 18 Pillar #4
  • 70. Jump to first page Strategic alliance marketing 1. Your own client base A. Seek an endorsement 2. Complimentary businesses outside your client base 18 Pillar #4
  • 71. Jump to first page Strategic alliance marketing 1. Your own client base A. Seek an endorsement 2. Complimentary businesses outside your client base A. Cross-sell other services 18 Pillar #4
  • 72. Jump to first page Strategic alliance marketing 1. Your own client base A. Seek an endorsement 2. Complimentary businesses outside your client base A. Cross-sell other services B. Work their client base 18 Pillar #4
  • 73. Jump to first page Custom advertising web and E-commerce 19 Piller #5
  • 74. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 19 Piller #5
  • 75. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 1. Have the first four steps in place and working 19 Piller #5
  • 76. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 1. Have the first four steps in place and working 2. Have a specific objective to accomplish with the media 19 Piller #5
  • 77. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 1. Have the first four steps in place and working 2. Have a specific objective to accomplish with the media 3. Use each member of the media for its strength 19 Piller #5
  • 78. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 1. Have the first four steps in place and working 2. Have a specific objective to accomplish with the media 3. Use each member of the media for its strength 4. Three elements will determine success. You must maximize all three: A. Who does it reach B. How often does it reach them - frequency C. What is the message? 19 Piller #5
  • 79. Jump to first page Custom advertising web and E-commerce All media members work! You must learn to create SYNERGY if you are going to maximize your marketing and advertising investments. 1. Have the first four steps in place and working 2. Have a specific objective to accomplish with the media 3. Use each member of the media for its strength 4. Three elements will determine success. You must maximize all three: A. Who does it reach B. How often does it reach them - frequency C. What is the message? 5. Test against the control measure in terms of profitability. If it is profitable do it some more. 19 Piller #5
  • 80. Jump to first page Community relations marketing 20 Pillar #6
  • 81. Jump to first page Community relations marketing 1. Community marketing is image marketing and results marketing 20 Pillar #6
  • 82. Jump to first page Community relations marketing 1. Community marketing is image marketing and results marketing 2. Leverage the donations you provide to groups and associations 20 Pillar #6
  • 83. Jump to first page Community relations marketing 1. Community marketing is image marketing and results marketing 2. Leverage the donations you provide to groups and associations 3. Educate 20 Pillar #6
  • 84. Jump to first page Community relations marketing 1. Community marketing is image marketing and results marketing 2. Leverage the donations you provide to groups and associations 3. Educate 4. Press releases 20 Pillar #6
  • 85. Jump to first page Direct or “one-to-one” marketing 21 Pillar #7
  • 86. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing 21 Pillar #7
  • 87. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing - Direct mail 21 Pillar #7
  • 88. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing - Direct mail - Telemarketing 21 Pillar #7
  • 89. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing - Direct mail - Telemarketing - Displays 21 Pillar #7
  • 90. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing - Direct mail - Telemarketing - Displays - Salespeople 21 Pillar #7
  • 91. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing - Direct mail - Telemarketing - Displays - Salespeople - Web / E-commerce 21 Pillar #7
  • 92. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing 2. Make all tools direct response oriented - Direct mail - Telemarketing - Displays - Salespeople - Web / E-commerce 21 Pillar #7
  • 93. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing 2. Make all tools direct response oriented - Direct mail - Telemarketing - Displays - Salespeople - Web / E-commerce Every direct marketing effort needs to do the same thing you would do in person 21 Pillar #7
  • 94. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing 2. Make all tools direct response oriented - Direct mail - Telemarketing - Displays - Salespeople - Web / E-commerce Every direct marketing effort needs to do the same thing you would do in person Have a reply mechanism 21 Pillar #7
  • 95. Jump to first page Direct or “one-to-one” marketing 1. Types of direct marketing 2. Make all tools direct response oriented - Direct mail - Telemarketing - Displays - Salespeople - Web / E-commerce Every direct marketing effort needs to do the same thing you would do in person Have a reply mechanism Test-test-test 21 Pillar #7
  • 96. Jump to first page “Word of mouth” marketing 22 Pillar #8
  • 97. Jump to first page23 How we work with you “A coach is someone who makes you do what you don’t want to do so you can be who you want to be.” Tom Landry, former Dallas Cowboys Coach
  • 98. Jump to first page24 Marketing game plan 1. Customized marketing system
  • 99. Jump to first page24 Marketing game plan 1. Customized marketing system 2. Customized marketing system and implementation
  • 100. Jump to first page24 Marketing game plan 1. Customized marketing system 2. Customized marketing system and implementation 3. Fast start
  • 101. Jump to first page24 Marketing game plan 1. Customized marketing system 2. Customized marketing system and implementation 3. Fast start Complimentary consultation to evaluate your ability to compete
  • 102. Jump to first page A successful company’s marketing is systematized through multiple marketing pillars, leveraging & optimizing marketing assets, growing their business all 3 ways 2. Exponential marketing 7. “One to one” direct marketing 6. Community relations marketing 5. Custom advertising - Web optimize the media 4. Strategic alliance marketing 3. Relationship marketing - Optimize customer base 1. U.S.P. / E.V.P. 8. Word of mouth referral 25 WordofMouthReferral “OnetoOne”Marketing CommunityRelationsMarketing OptimizetheMedia StrategicAllianceMarketing RelationshipMarketing SalesStaff Advertising Asset Marketing $
  • 103. Jump to first page A successful company’s marketing is systematized through multiple marketing pillars, leveraging & optimizing marketing assets, growing their business all 3 ways 2. Exponential marketing 7. “One to one” direct marketing 6. Community relations marketing 5. Custom advertising - Web optimize the media 4. Strategic alliance marketing 3. Relationship marketing - Optimize customer base 1. U.S.P. / E.V.P. 8. Word of mouth referral WordofMouthReferral “OnetoOne”Marketing CommunityRelationsMarketing OptimizetheMedia StrategicAllianceMarketing RelationshipMarketing ExponentialMarketing U.S.P./E.V.P. Asset Marketing $ 26
  • 104. Jump to first page For more information: Call Brian Sebastian “Doc Marketing” The Target Group Inc. 716-871-1111 x211 brian@thetargetgroupinc.com

Editor's Notes