How Cloud-Based Service Providers Can Integrate Strong Identity and Security
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The document discusses the importance of trusted identities in cloud services, emphasizing strong identity verification as essential for security and customer trust. It covers various concepts such as authentication, access management, and the role of third-party identity providers while highlighting trends in web security like always-on SSL. Ultimately, it underscores that enhanced security measures can improve user experience and compliance, reducing risks of identity theft and fraud.
How Cloud-Based Service Providers Can Integrate Strong Identity and Security
- 1. Trusted Identities Foundational to CloudServices LILA KEE CHIEF PRODUCT OFFICER GLOBALSIGN
- 2. CloudExpo 2016 WHAT YOU WILL LEARN TODAY • Strong identity verification as a security measure and business enabler • Authentication vs Authorization vs Access Primer • Types of User Identities – Known and Unknown • Assurance Levels • 3rd Party Identity Providers - MobileConnect • Trends in Web Security
- 3. TRUST – It All Starts with Identity Verification Identity is in Everything – Everything Needs a Trusted and Manageable Identity • Cloud-based service provider customers are looking to their providers to ensure the security of their identities, transactions and data. • With the increased reliance on cloud-based services, service providers must build securityand trust into their offerings, adding value to customers and improving the user experience. • Making identity, security and privacy easy for customers provides a unique advantage over the competition.
- 4. Protecting User Identities is Essential • Customer retention • Brand protection • Compliance Know Your Customer • Prevent • Identity theft • Fraud • Money laundering
- 5. Identity Theft: The Good News - Awareness 19 People fall victim to identity theft every MINUTE *Federal Trade Commission
- 6. Security as a Business Advantage • Differentiate from your competitor with a superior user experience • Reduce order / sign up abandonment • Reduce customer churn with easy re-engagement • Avoid costly fines and reputation loss by complying with privacy regulations
- 8. What Do We Mean By “Identity”? • We all have identities. In the digital world our identities manifest themselves in the form of attributes, entries in the database. • A unique attribute differentiatesus from other online users. Such an attribute could be an email address, phone number, or a social security number. • We get attributes from our employers in the form of titles, in which business unit we belong to, roles that we have in projects, or in the organization hierarchy. • Attributes pertaining our private and working life are different and change over time as we change jobs, move, get married etc.
- 9. Attribute = Authorization? • Some of the identity attributes that we have are powerful. They allow us to do things online. • A role attribute that describes a position within a company, a purchase manager for example, can tell an online site what the person is allowed to do on that specific site. • Therefore, it is quite crucial that attributes granting power to the user are carefully managed and maintained.
- 10. What Do We Mean By “Access”? • Access decisions are Yes/No decisions. • When an access control is deployed it will be tasked with making the Yes/No decision when an online user tries to enter or use the resource. • There can be and usually are, multiple access control points within an online service. • On the top level there’s an access control point trying to determine if the user is allowed to enter the site at all. • Then in the lower level the access control point reaches the individual files located somewhere on the hard drive.
- 11. What Do We Mean By “Authentication”? • Authentication is a process where the identity of the user will be established. • There are many of different ways to authenticate the user. • User name and Password • PKI • eID • LEIs • Email control • Mobile Connect • OTP • Etc. Authentication credentialsare issued after identities are verified • Email control • Active Directory/HR on- boarding • Assertion byIdP
- 12. GSMA MobileConnect Mobile Network Operators (MNOs) have the opportunity to remove the biggest obstacle in Service Provider onboarding – the customers. With millions of subscribers and potential Mobile Connect users the MNO is well positioned to offer convenient user authentication to online services.
- 13. Assurance Level
- 14. One Size Does Not Fit All Low Medium High Risk Social Email control Face to Face Identity verification User Name/PW Contextual 2FA Authentication
- 15. Identity vs Access Management • Identity Management is about managing the attributes related to the user • Access Management is about evaluating the attributes based on policies and making Yes/No decisions
- 16. The New Age of Bring Your Own Identity Building Online Privacy Confidence Gartner Recommends Use of 3rd-party IDs
- 17. Don’t go it Alone - Use 3rd-party verified IDs • Reduces verifications costs up to 30 times • Look for IAM providers that provide a single integration to relevant high assurance IDs
- 18. Creating a Trusted eService Site Trends in SSL
- 19. Building Online Privacy Confidence SSL/TLS (HTTPS) delivers website and server identity authentication as well as encryption of data intransit Protecting your eServices with SSL certificates provide customers and visitors assurances that their browsing session is safe, and that payment details and personal information is kept secure and encrypted. However, browsers and Certificate Authorities are making big changes to make browsing safer that may impact youreService
- 20. Always on SSL
- 21. SSL Trends • With rise of Web 2.0 usersare communicating sensitive information well beyond credit card data. • According to OTA, “Cybercriminals today are targeting consumers using an attack method called sidejacking that takes advantage of consumers visiting unencrypted HTTP web pages after they have logged into a site. • Online Trust Alliance (OTA) is calling on the security, business and interactive advertising communities to adopt Always On SSL (AOSSL), the approach of using SSL/TLS across your entire website to protect users with persistent security, from arrival to login to logout.
- 22. Google – Always on SSL – Motivating Good Security • Marking HTTP as Insecure – Google has done it others likely tofollow • Mozilla and Apple have both indicated that they want more web encryption. And even the US government has taken importantsteps in that direction, requiring all .gov websites to be HTTPS by default before the end of this year. • Google made website security a factor in keyword search • While the ranking increase is starting out quite slight, Google hinted they will strengthen it’s impact over time as their goal is to encourage stronger adoption of HTTPS technology across the board to “keep everyone safe on the web.”
- 23. Certificate Transparency • Certificate Transparency makes it possible to detect SSL certificates that have been mistakenly issued by a certificate authority or maliciously acquired from an otherwise unimpeachable certificate authority. It also makes it possible to identify certificate authorities that have gone rogue and are maliciously issuing certificates. Via: • Certificate Logs • Monitors • Audits • Early detection of misissued certificates, malicious certificates, and rogue CAs. • Faster mitigation after suspect certificates or CAs are detected. • Better oversight of the entire TLS/SSL system. • Google is currently the only browser with a CT policy and the only one with an enforcement mechanism. • When Chrome encounters an EV certificate which does not comply with the policy the EV Green bar treatment is removed. In order to have be compliant, the EVcertificate:
- 25. Health Check Your Webserver Security • Key size Use 2048-bit Private Keys • Private key protection • Ensure Sufficient Hostname Coverage • Obtain Certificates from a Reliable CA • Use Strong Certificate Signature Algorithms • Configuration • Deploy with Valid Certificate Chains • Use Secure Protocols • Control Cipher Suite Selection • …… lots more. There’s an easy way
- 26. Installing SSL Certificate, Just the Beginning • https://globalsign.ssllabs.com/
- 27. Google DevTools
- 28. Conclusion • Enhanced security doesn’t have to mean decline in user experience • Stay on top of browser changes • Utilize bring your own identity by leveraging 3rd party identity providers • Apply the appropriate level of identity verification and authentication methods to the impact of breach to data • Remember users are increasingly becoming more security savvy • Only ask for what you need • Solicit consent around data privacy (Federation, Cross- borders) • Strong identity verification is a business enabler