How To Build A Ready And Resilient Workforce

GoalsGain an understanding of:How organizational resilience depends on the personal preparedness of your employees. How increased employee availability impacts response and recovery during disasters and everyday events.How a new planning model can improve and enhance organizational resiliency.How employee personal preparedness impacts the operational and financial bottom-line.Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

In an actual emergency…Corrections officers needed to move dangerous inmates to an alternative secure location without endangering themselves or the public.Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

State of Human Resiliency75% of continuity plans in place do not support human resiliency93% of Americans don’t have a planOnly 39% of small businesses have any plan at allSource: IBM, Global Services, July 2006, White Paper - In the spotlight: the human side of business continuity planning. Citing a recent Forrester study of NA and European BC planners and decision makers.Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Delayed Recovery CostsSource: : META Group, Inc.,"Quantifying Performance Loss: IT Performance Engineering and Measurement Strategies"Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Organizational Resilience Standard“Natural Disaster, environment accidents, technology mishaps, and man-made crises have historically demonstrated that disruptive incidents can happen, impacting the public and private sectors alike. The challenge goes beyond most emergency response plans or disaster management activities previously deployed. Organizations must now engage in a comprehensive and systematic process of prevention, preparedness, readiness, mitigation, response, continuity and recovery. It is no longer enough to draft a response plan that anticipates disasters or emergency scenarios. Today’s threats require the creation of an on-going, dynamic, and interactive process that serves to assure the continuation of an organization’s core activities, before, during, and – most importantly – after a major crisis.”ANSI/ASIS SPC.1-2009Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

A Synergistic RelationshipEveryday Readiness& ResiliencyEmployee Readiness & ResiliencyReadiness & Resiliency during Catastrophic EventsPersonal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Personal ResiliencyEmployee ActivitiesProvide for Basic needs (food, water, clothing medications and money)Seek assistance from family, access Employee Benefits, Coordinate with agencies (Red Cross/FEMA) Arrange Temp. Shelter/Make an Insurance ClaimRebuild HomeReturn to WorkPersonal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Dimensions of ResiliencyThis model supports:ISO StandardsANSI/ASIS StandardsBanking StandardsOSHA StandardsNFPA StandardsPS-Prep Law 110-53Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Everyday CostsPresenteeism – Employees working at diminished capacity: Organizations lose $150 billion every year

Cost Savings/GainsProductivity Formula:[# of Workers Affected] x [# of hours out] x [unburdened or burdened hourly rate]Example:500o, employee base30% of the workforce impacted, (1500 Employees)3 days /7 hours a day = 21 hoursAverage unburdened hourly rate = $42.00Cost/Loss: $1,323,000Increasing employee availability by 1.5 days Saves/Gains = $661,500Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

Funding SolutionsSecondaryState Homeland Security ProgramUrban Area Security Initiative Non-Profit Security Program (SE Michigan)Metropolitan Medical Response System (Detroit, Warren, Grand Rapids)Personal Recovery Concepts, LLC Copyright 2010. All rights reserved.

How To Build A Ready And Resilient Workforce

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How To Build A Ready And Resilient Workforce