The document provides guidance on creating a unique business during the COVID-19 pandemic. It discusses assessing the impacts of COVID-19 on different business sectors and developing differentiated business models. Key recommendations include conducting an environmental scan to identify "copycat" competitors, defining the customer avatar and value proposition using the Business Model Canvas tool, and considering options for pricing, packaging, and delivering services in the new economic environment. The webinar aims to help businesses innovate and adapt their operations for long-term survival and growth.