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Creating a Record-Breaking Virtual Event
Creating a RecordBreaking Virtual Event
Heidi Bullock & Ken Krogue
September 19, 2013
What is a virtual event?
Boss Justification
Some Stats

51.1%
19%
17.8%
8.9%
Getting Started – The Basics
1.
2.
3.
4.

Outline your strategy
Choose date and time
Choose vendor
Assign booth and session
management
5. Create agenda
6. Create or choose content for
booth
7. Acquire sponsors and speakers
8. Determine promotion schedule
9. Choose look and feel
10. Event go-live
11. Post event promotion
12. Post event archived environment
access
Look and Feel
Booth and Exhibit Hall Content
Case Study: Good to Great
The Results
Tip 1: Set Goals Upfront

Pre-Event:
Engagement
# registrations
What is your
goal?

During Event:
# attendees
# booth visits,
# asset
downloads

Post-Event:
# downloads
on slides - on
follow up
email

Jan

Feb

Feb

Leads ->
Opportunities
15

Apr

May

3 closed won
deals

Jun
Tip 2: Naming and Positioning

1. Why would someone want to attend?
a. To become a better marketer
2. What feeling do you want someone to have?
a. Strength, sense of community, empowered
3. What is the 1-2 things they should recall?
a. Marketo offers LaunchPoint as part of the Marketing
Nation – (so marketers can plug into a powerful network
of ideas, experts, and integrated solutions)
Tip 3: Content is a Big Deal
Tip 3: Content

1. What does your target audience want to learn about?
2. Where are your core competencies? Bring in other speakers who have other
expertise.
3. What is NEW or different about what you are saying?
4. How can you convey your key messages in a digestible format?
Tip 4: Multi-Channel Promotion
I only like getting
information in one way
because I’m flat!

Tweetable Tip:
Use multi-channel promotion – your audience is not flat Stanley
Tip 4: Multi-Channel Promotion
EMAIL CAMPAIGN

Initial Promotion - Database:
Press Release – 3 weeks
before + email 1
T-2 weeks email 2
T-1 weeks email 3
2 days before, email 4 (final)

Tweetable Tip:
The majority of registrations
happen within days of the event!
Tip 4: Multi-Channel Promotion
SOCIAL CAMPAIGN

Social Promotion:
Promoted FB posts
Twitter
Internal social promotion
Referral campaign

Tweetable Tip:
Embed social media links on landing pages, enabling registrants
to share your event.
Tip 4: Multi-Channel Promotion
PROMOTION FROM PARTNERS

Tweetable Tip:
Leverage your partners and speaker networks to help promote your
event!
Tip 5: Love 'Em or Lose 'Em
We’re outta here!

You need to engage your audience:
• Think about branding and graphics
• Good speakers with great slides!
• How can they interact?
• Consider giveaways or prizes
Tip 6: Keep it Alive!
Marketo Example: Post-Event Content

Tweetable Tip:
Consider making an eBook from your keynote presentation!
Tweetable Takeaways
1. Define what ‘success’ looks like upfront.
2. A good name and strong positioning
matter.
3. Content is a big deal – make sure you think
about your audience and what is
interesting to THEM.
4. Use multi-channel promotion – your
audience is not flat Stanley.

5. Love ‘em or lose em’ – keep your audience
engaged during the event!
6. Keep breathing life into your event even
after it is over.

@heidi.bullock
Creating a Record-Breaking
Virtual Event
Ken Krogue
President & Founder InsideSales.com

Optional
Headshot
Here
Trade Show Plaza
Inside Sales Growth - 2009
0.5%
7.5%

Original 2009 Market Size Study
Millions

Inside Sales Growth - 2013
14
12
10
8
6
4
2
0

1.3%

3.9%

2011

2012

Outside Sales

2013

2020

Inside Sales
BLS.gov & 2013 Market Size Study
Outside vs Inside vs Retail Sales
70%
60.4%

59.8%

60%

60.2%

60.0%

50%
40%
30%
20%

19.8% 20.4%

19.1%20.5%

18.8%21.0%

18.9%21.1%

2011

2012

2013

2014

10%
0%
Outside

Inside

Retail
US Growth of Inside Sales
Non-Retail Inside Sales Reps
(thousands)

3000

2,202
2000

2,551 2,594 2,636
2,424 2,466 2,509
2,339 2,381

1,974 1,968

1000

42,400 New Inside
Sales Reps Per Year
0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Riding the Trends…

“Inside Sales = Remote Sales …
Professional Sales Done Remotely”
Virtual Events = Remote Events?
Trade Shows Done Remotely?
Sales Superstars
Speakers
With 11 Authors

Matt Dixon

Tim Ash

Mike Bosworth

Dave Hibbard

Guy Kawasaki

Aaron Ross

Jill Konrath

Kraig Kleeman

Sam Richter

Jeffery Gitomer
Tradeshow Rules
Matt Dixon – The Challenger Sale
Jeffery Gitomer – 21.5 Unbreakable Laws of Selling
Josh James - Domo
Guy Kawasaki – Google Mobility
Jill Konrath – SNAP Selling
Mike Bosworth – Solution Selling
Bob Perkins & Larry Reeves - AA-ISP
Biggest Training Company in the World
Pulling Together a Global Summit

Craig Elias
Jill Konrath
Matt Heinz
Tim Ash

Dave
Elkington

Josh James

Lori Richardson
Liz Gelb-O’Connor
Matt Dixon
Mick Hollison

3 Weeks
62 Speakers
15,000+ Registrants

Kraig Kleeman
Ken’s Bookshelf
Chad Burmeister - ON24
InsideSales.com
Creating a Record-Breaking Virtual Event
Outside vs Inside vs Retail Sales
70%
60.4%

59.8%

60%

60.2%

60.0%

50%
40%
30%
20%

19.8% 20.4%

19.1%20.5%

18.8%21.0%

18.9%21.1%

2011

2012

2013

2014

10%
0%
Outside

Inside

Retail
Great Content, Research
2013 LeadsCon
ResponseAudit

2013 Distance
Education
ResponseAudit

2013 Top Sales
Challenges Survey

2013 Inside Sales
Market Size Survey

2012 Dreamforce
ResponseAudit

2013 Lead Gen
Methodologies
Dr. James Oldroyd
Harvard Business Review

Kristina McElheran
Harvard Business School
Generating Real Content
The Core Content Model
Virtual Event Best Practices
1. Last Minute Scheduling
2. Collaborative Marketing
3. Partner Packets – Make it easy
4. Pre-Recording
5. Presentation Coaching
6. Introductions: Live and on-demand
7. Bandwidth redundancy
8. 2 deep teams
9. Core Content Model
10. Attention to details: Background noise
11. Make it fun! (Gamification)
Promotion Kit – Make it Easy
Jill Konrath: Partner Promotion Kit
Inside Sales Virtual Summit
June 20, 2013
•
•
•
•
•

Event Details
Email Templates
Suggested Social Promotional Calendar
Press Release Template
Graphics/Banner
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Presentation Coaching
Creating a Record-Breaking Virtual Event
David K. Williams - Fishbowl
Creating a Record-Breaking Virtual Event
Creating a Record-Breaking Virtual Event
Virtual Events are very different…
Guy Kawasaki’s Thoughts…
“There is no way that you
can get 62 speakers of
this caliber in one day ...
I love this idea.”
“This is a greener way.”

“Not having to get on an
airplane is everything.”
Lars Leckie – Hummer Winblad
“Normal People
Don’t Make
History!”
Thank You!
Visit the InsideSales.com booth to see the
PowerDialer sales communication platform.

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Creating a Record-Breaking Virtual Event

  • 2. Creating a RecordBreaking Virtual Event Heidi Bullock & Ken Krogue September 19, 2013
  • 3. What is a virtual event?
  • 6. Getting Started – The Basics 1. 2. 3. 4. Outline your strategy Choose date and time Choose vendor Assign booth and session management 5. Create agenda 6. Create or choose content for booth 7. Acquire sponsors and speakers 8. Determine promotion schedule 9. Choose look and feel 10. Event go-live 11. Post event promotion 12. Post event archived environment access
  • 8. Booth and Exhibit Hall Content
  • 9. Case Study: Good to Great
  • 11. Tip 1: Set Goals Upfront Pre-Event: Engagement # registrations What is your goal? During Event: # attendees # booth visits, # asset downloads Post-Event: # downloads on slides - on follow up email Jan Feb Feb Leads -> Opportunities 15 Apr May 3 closed won deals Jun
  • 12. Tip 2: Naming and Positioning 1. Why would someone want to attend? a. To become a better marketer 2. What feeling do you want someone to have? a. Strength, sense of community, empowered 3. What is the 1-2 things they should recall? a. Marketo offers LaunchPoint as part of the Marketing Nation – (so marketers can plug into a powerful network of ideas, experts, and integrated solutions)
  • 13. Tip 3: Content is a Big Deal
  • 14. Tip 3: Content 1. What does your target audience want to learn about? 2. Where are your core competencies? Bring in other speakers who have other expertise. 3. What is NEW or different about what you are saying? 4. How can you convey your key messages in a digestible format?
  • 15. Tip 4: Multi-Channel Promotion I only like getting information in one way because I’m flat! Tweetable Tip: Use multi-channel promotion – your audience is not flat Stanley
  • 16. Tip 4: Multi-Channel Promotion EMAIL CAMPAIGN Initial Promotion - Database: Press Release – 3 weeks before + email 1 T-2 weeks email 2 T-1 weeks email 3 2 days before, email 4 (final) Tweetable Tip: The majority of registrations happen within days of the event!
  • 17. Tip 4: Multi-Channel Promotion SOCIAL CAMPAIGN Social Promotion: Promoted FB posts Twitter Internal social promotion Referral campaign Tweetable Tip: Embed social media links on landing pages, enabling registrants to share your event.
  • 18. Tip 4: Multi-Channel Promotion PROMOTION FROM PARTNERS Tweetable Tip: Leverage your partners and speaker networks to help promote your event!
  • 19. Tip 5: Love 'Em or Lose 'Em We’re outta here! You need to engage your audience: • Think about branding and graphics • Good speakers with great slides! • How can they interact? • Consider giveaways or prizes
  • 20. Tip 6: Keep it Alive!
  • 21. Marketo Example: Post-Event Content Tweetable Tip: Consider making an eBook from your keynote presentation!
  • 22. Tweetable Takeaways 1. Define what ‘success’ looks like upfront. 2. A good name and strong positioning matter. 3. Content is a big deal – make sure you think about your audience and what is interesting to THEM. 4. Use multi-channel promotion – your audience is not flat Stanley. 5. Love ‘em or lose em’ – keep your audience engaged during the event! 6. Keep breathing life into your event even after it is over. @heidi.bullock
  • 23. Creating a Record-Breaking Virtual Event Ken Krogue President & Founder InsideSales.com Optional Headshot Here
  • 25. Inside Sales Growth - 2009 0.5% 7.5% Original 2009 Market Size Study
  • 26. Millions Inside Sales Growth - 2013 14 12 10 8 6 4 2 0 1.3% 3.9% 2011 2012 Outside Sales 2013 2020 Inside Sales BLS.gov & 2013 Market Size Study
  • 27. Outside vs Inside vs Retail Sales 70% 60.4% 59.8% 60% 60.2% 60.0% 50% 40% 30% 20% 19.8% 20.4% 19.1%20.5% 18.8%21.0% 18.9%21.1% 2011 2012 2013 2014 10% 0% Outside Inside Retail
  • 28. US Growth of Inside Sales Non-Retail Inside Sales Reps (thousands) 3000 2,202 2000 2,551 2,594 2,636 2,424 2,466 2,509 2,339 2,381 1,974 1,968 1000 42,400 New Inside Sales Reps Per Year 0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
  • 29. Riding the Trends… “Inside Sales = Remote Sales … Professional Sales Done Remotely” Virtual Events = Remote Events? Trade Shows Done Remotely?
  • 32. With 11 Authors Matt Dixon Tim Ash Mike Bosworth Dave Hibbard Guy Kawasaki Aaron Ross Jill Konrath Kraig Kleeman Sam Richter Jeffery Gitomer
  • 34. Matt Dixon – The Challenger Sale
  • 35. Jeffery Gitomer – 21.5 Unbreakable Laws of Selling
  • 36. Josh James - Domo
  • 37. Guy Kawasaki – Google Mobility
  • 38. Jill Konrath – SNAP Selling
  • 39. Mike Bosworth – Solution Selling
  • 40. Bob Perkins & Larry Reeves - AA-ISP
  • 41. Biggest Training Company in the World
  • 42. Pulling Together a Global Summit Craig Elias Jill Konrath Matt Heinz Tim Ash Dave Elkington Josh James Lori Richardson Liz Gelb-O’Connor Matt Dixon Mick Hollison 3 Weeks 62 Speakers 15,000+ Registrants Kraig Kleeman
  • 47. Outside vs Inside vs Retail Sales 70% 60.4% 59.8% 60% 60.2% 60.0% 50% 40% 30% 20% 19.8% 20.4% 19.1%20.5% 18.8%21.0% 18.9%21.1% 2011 2012 2013 2014 10% 0% Outside Inside Retail
  • 48. Great Content, Research 2013 LeadsCon ResponseAudit 2013 Distance Education ResponseAudit 2013 Top Sales Challenges Survey 2013 Inside Sales Market Size Survey 2012 Dreamforce ResponseAudit 2013 Lead Gen Methodologies
  • 50. Harvard Business Review Kristina McElheran Harvard Business School
  • 53. Virtual Event Best Practices 1. Last Minute Scheduling 2. Collaborative Marketing 3. Partner Packets – Make it easy 4. Pre-Recording 5. Presentation Coaching 6. Introductions: Live and on-demand 7. Bandwidth redundancy 8. 2 deep teams 9. Core Content Model 10. Attention to details: Background noise 11. Make it fun! (Gamification)
  • 54. Promotion Kit – Make it Easy Jill Konrath: Partner Promotion Kit Inside Sales Virtual Summit June 20, 2013 • • • • • Event Details Email Templates Suggested Social Promotional Calendar Press Release Template Graphics/Banner
  • 66. David K. Williams - Fishbowl
  • 69. Virtual Events are very different…
  • 70. Guy Kawasaki’s Thoughts… “There is no way that you can get 62 speakers of this caliber in one day ... I love this idea.” “This is a greener way.” “Not having to get on an airplane is everything.”
  • 71. Lars Leckie – Hummer Winblad
  • 73. Thank You! Visit the InsideSales.com booth to see the PowerDialer sales communication platform.