SlideShare a Scribd company logo
Why continuous learning is the new normal
How to integrate learning in my daily (working) life
Dr. Joël Krapf
www.joel-krapf.com
| 2
My passion is enabling people and organizations to succeed in the digital age –
I achieve this by being a learning addict
Dr. Joël Krapf
Head Lean Portfolio & Agile
Transformation @ Migros
Website
joel-krapf.com/
linkedin.com/in/joelkrapf/
Working Experience (Excerpt)
▪ Head Lean Portfolio & Agile Transformation | Migros (since 2019)
▪ Keynote Speaker | JK – Growing Together (since 2016)
▪ Lecturer Digitale Strategy & Organisation | BFH (since 2018)
▪ Lecturer Agile Transformation & Organisation | ZHAW (since 2020)
▪ Lecturer Business Psychology & Learning Organisation | FHNW (since 2021)
▪ +10 years of professional experience in enabling and consulting people & organizations
on transformational journey
Learning Experience (Excerpt)
▪ Executive Master in Applied Technology | ETH Zurich (completion by 2022)
▪ Certificate of Advanced Studies, IT-Business Manager | University of St.Gallen (HSG)
▪ PhD in Organisational Transformation & Learning Culture | University of St. Gallen (HSG)
▪ Master of Arts in Management, Organisation & Kultur | University of St.Gallen (HSG)
▪ Certified Business Educator | University of St.Gallen (HSG)
▪ B.A. HSG in Business Administration | University of St.Gallen (HSG)
| 3
www.menti.com – Code 4049 2350
| 4
1
2
3
Why learning is the new normal
How learning can be integrated in daily (working) life
What skills do we need in the future
| 5
1
2
3
Why learning is the new normal
How learning can be integrated in daily (working) life
What skills do we need in the future
| 6
No need for knowledge anymore – we already have it in our pockets
| 7
No need for knowledge anymore – computers outsmart us anyway
| 8
Prevailing megatrends make lifelong learning even more important
than it already is
VUCA
Digital Transformation
Climate & Social Change
1
Complex problems
can only be solved
with emergent
practices
Learning as an
approach to problem
solving
2
The half-life of
knowledge is 2-10
years depending on
the area
Learning for
knowledge retention
3
Many organizations
establish lean-agile
practices to stay
relevant
Learning as a daily
work routine
| 9
The "digital world" is a prime example of a VUCA situation: volatility,
uncertainty, complexity, ambiguity
| 10
In the "old" world, solutions can be "thought through" - the problems
are simple or complicated
| 11
In the VUCA world, solutions can only be tried out, there is no "right"
solution - the problems are complex
Complex
Complicated
| 12
The impact of the VUCA world can only be understood if the
difference between complicated & complex is clear
▪ Cause-effect not obvious, but
present
▪ Good practices helpful
▪ Typical problem-solving
strategies: more data, time,
resources, experts
▪ Cause-effect not present or
unclear
▪ Emergent practices helpful
▪ Typical problem-solving
strategies: Bringing (many)
different people together
vs.
| 13
After a phase of efficiency pressure, we are back in an age of high
innovation pressure
Oesterreich, B. & Schröder, C. (2016). Das kollegial geführte Unternehmen. München: Vahlen
The proportion of "complicated" problems
The proportion of
“complex" problems
| 14
it is not the strongest that survive, nor
the most intelligent, but the one most
responsive to change
- Charles Darwin
| 15
The transformation from “just” an insurance to a life-time partner is a
logical consequence of the new trends
| 16
1
2
3
Why learning is the new normal
How learning can be integrated in daily (working) life
What skills do we need in the future
| 17
Learning happens on three different levels – and it starts with you!
Individual Team Organisation
How to make
learning a habit that
sticks
How to use learning
loops to boosts
team performance
How to use lean
coffees and other
formats to make
learning a part of
organizational
culture
| 18
How repetition defeats our memory loss
We forget most of what we learn – thus we need to repeate often
With repetition
Without repetition
Days
| 19
Learning strategy from elementary school taken into professional learning
Use a system to make your (repetitive) learning a habit
Funnel 1 week 2 weeks 4 weeks 2 months 4 months 8 months Done
| 20
«knowledge is a sort of a
semantic tree – make sure
you understand the
fundamental principles, i.e.
the trunk and big branches,
before you get into the
leaves/details or there is
nothing for them to hang on»
- Elon Musk
| 21
Learning happens mostly on-the-job
| 22
Just experiencing something doesn’t ensure learning
https://www.mohawkcollege.ca/employees/centre-for-teaching-learning/experiential-learning/experiential-learning-theory
| 23
Use learning loops to boost performance & learning
Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Innovation &
Planning
Sprint
Monday Tuesday Wednesday Thursday Saturday
Montag Dienstag Mittwoch Donnerstag Freitag
Thursday
Monday Tuesday Wednesday Saturday
Montag Dienstag Mittwoch Donnerstag Freitag
Sprint Sprint
Sprint
Planning
Demo /
Review &
Retro Sprint
Sprint
Sprint
Sprint
Sprint
Sprint
Sprint Sprint
Sprint
PI Planning
Learning,
Innovation
& Puffer
PI-Planning PI-Planning
2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks
Learning,
Innovation
& Puffer
Learning,
Innovation
& Puffer
Learning,
Innovation
& Puffer
Planning
Readiness,
Pre-Planning
Inspect
and Adapt
Sprint
Puffer
OKR OKR
| 24
Learning culture needs to be addressed as a team effort
Analyse As-Is
Learning Culture
Activities:
Introduction (15’)
DLOQ-Assessment -
short version (30’)
Collectivelly reflect on
learning culture results
(30’)
Result:
Better understanding of
learning culture and its
impediments
Define
Measures
Activities :
Collect/brainstorm
various measures to
improve team culture
(30’)
Prioritize collected
measures (15’)
Result:
Prioritized measures to
improve team culture
Team Workshop (120’):
«define team specific measures»
Follow-up:
«implement measures iteratively»
Implement & improve iteratively
Activities :
Implement defined measures iteratively:
▪ Experiment
▪ Measure
▪ Learn
▪ Repeate
Define a regular meeting where team culture is
reflected upon (e.g. retrospectives every 2 weeks)
Result:
Improving learning culture as a team habit
| 25
Lean Coffees are a planned «adhoc» learning session about a topic
| 26
Community of Practices connect people with similar learning needs
CoP
CoI
Entwickler
Projektleiter
PO
Scrum
Master
FK Agilisten
Enterprise
Architektur
Portfolio
Manager
Top
Mgmt
Übrige
Stakeholder
Core Team
| 27
1
2
3
Why learning is the new normal
How learning can be integrated in daily (working) life
What skills do we need in the future
In the future we need skills on three different levels
Digital
World
Digital
Tools
Digital
Strategy
Strategically required skills of employees
(function- and business unit-specific)
Mindsets and competencies that are important for success in the digital
world
Competencies that are important for successful leadership in the digital
world
Skills in the use of digital tools & products
In the future we need skills on three different levels
Digital
World
Digital
Tools
Digital
Strategy
Strategically required skills of employees (function- and business unit-
specific)
Mindsets and competencies that are important for success in the digital
world
Competencies that are important for successful leadership in the digital
world
Skills in the use of digital tools & products
Skills in the use of digital tools & products
▪ Which tools make me more effective & efficient in my work?
▪ Which tools do my customers use?
▪ Which tools do my colleagues use?
In the future we need skills on three different levels
Digital
World
Digital
Tools
Digital
Strategy
Strategically required skills of employees (function- and business unit-
specific)
Mindsets and competencies that are important for success in the digital
world
Competencies that are important for successful leadership in the digital
world
Skills in the use of digital tools & products
Strategically required skills of employees are derived from vision
and strategy
Vision Strategie (agile)
Umsetzung
▪ What skills do we need to implement the strategy?
▪ What skill do we need to live the strategy successfully?
Generali already defined its strategic important skills
▪ Agile Delivery
▪ Process Automation
▪ Data Collection & Interpretation
▪ Social Media Marketing
▪ Artificial Intelligence
▪ Ecosystems Dev. Strategy
▪ Data Driven Model Design
▪ Data Management
▪ Cybersecurity
▪ Transformation Support & Adoption
▪ Innovation Strategy & Partn. Scouting
▪ Technology Trend Visioning
▪ Actuarial Accounting
▪ Capital Management
▪ Design Thinking & CX
▪ Strategic Partnership & Lifecycle Mgmt
▪ Product Market Trends
In the future we need skills on three different levels
Digital
World
Digital
Tools
Digital
Strategy
Strategically required skills of employees (function- and business unit-
specific)
Mindsets and competencies that are important for success in the digital
world
Competencies that are important for successful leadership in the digital
world
Skills in the use of digital tools & products
The leadership role will be devided more and more
«traditional» manager In the future the leadership role will be divided
Technical-
Lead
▪ Prioritization of work packages & creation of the roadmap
▪ Stakeholder management
▪ Technical-content coaching
Technical
Leadership
«Coach»
▪ Supports employees in their development ("coaching")
▪ Promotes the competence development of a "functional group
▪ "Administrative" management (vacations, overtime, wages, etc.)
Employee
Development
Lean-Agile
Master
▪ "Servant leader" for the team - helps the team become better every day
▪ Leads the team methodically & ensures team development
Team
Leadership
Team
▪ Implements the priorities of the subject lead in a self-organized manner
▪ Owns subject leads in different (sub) areas
Content
Ownership
Thus, we all need leadership skills
Leader as a Coach
▪ Conduct regular coaching & development meetings
▪ Provide feedback and solicit feedback
▪ Provide regular sparring for substantive "Moment that Matter" issues
Leader as a Gardener
▪ Promote quick & customer-oriented action
▪ Enable self-organization and self-development
▪ Ensure psychological security and trust
Leader as an Explorer
▪ Clearly communicate vision and strategy
▪ Continuous coordination and pulse check with stakeholders and customers
▪ Ensure clarity of roles and goals
In the future we need skills on three different levels
Digital
World
Digital
Tools
Digital
Strategy
Strategically required skills of employees (function- and business unit-
specific)
Mindsets and competencies that are important for success in the digital
world
Competencies that are important for successful leadership in the digital
world
Skills in the use of digital tools & products
We all are subject to a significant reskilling in the years to come
We need more and more social & soft skills in order to be successful
Dr. Joël Krapf
www.joel-krapf.com
#Max{Value}
#Min{Waste}
#Always{Learn}

More Related Content

PDF
Its the culture, stupid - How Digitalization impacts the need for a new culture
PDF
A new way of demand management: Lean-Agile Journey
PPT
March APLN: Agile development- Measure & Analyze by Garry Rowland
PPTX
AGILE2017 Top 10 Takeaways by Synerzip
PDF
Creating agile teams - from LAST Conference
PPTX
Adventures in agile curriculum design
PPTX
IDEXX IT’s Agile Journey
PPTX
Agile Transformation Journey on Large Scale Projects
Its the culture, stupid - How Digitalization impacts the need for a new culture
A new way of demand management: Lean-Agile Journey
March APLN: Agile development- Measure & Analyze by Garry Rowland
AGILE2017 Top 10 Takeaways by Synerzip
Creating agile teams - from LAST Conference
Adventures in agile curriculum design
IDEXX IT’s Agile Journey
Agile Transformation Journey on Large Scale Projects

What's hot (20)

PPTX
Kanban Portfolio Management, a real case.
PDF
10-Year Retrospective of Agile - BCS Agile
PPTX
Agile PMO
PDF
AAC2018 Communities of Practice with Almudena Rodriguez Pardo & Norma Acevedo
PDF
Agile portfolio planning
PPTX
Scaled Agile Framework® (SAFe®)
PDF
The Agile Manifesto and Agile Methodology
PDF
Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...
PPTX
Using an Agile Framework in a BI Team
PPTX
The disciplined agile toolkit
PPTX
The Secret, Yet Obvious, Ingredient to Sustainable Agility
PDF
The Agile BA
PPTX
Agile management jan2011
PDF
Scrum Deutschland 2018 - Wolfgang Hilpert - Are you agile enough to succeed w...
PDF
Agility to manage IT Complexity
PDF
Lean Model for Enterprise Agile Adoption
PDF
Scrum day scaled agile - wolfgang hilpert - sascha gessler
PDF
How do you survive the radical shift towards inversion of responsibility and ...
PDF
Disciplined Agile an enabler for Business Agility
PDF
Wolfgang hilpert scaling agile war stories - scrum germany 2017-11-17
Kanban Portfolio Management, a real case.
10-Year Retrospective of Agile - BCS Agile
Agile PMO
AAC2018 Communities of Practice with Almudena Rodriguez Pardo & Norma Acevedo
Agile portfolio planning
Scaled Agile Framework® (SAFe®)
The Agile Manifesto and Agile Methodology
Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...
Using an Agile Framework in a BI Team
The disciplined agile toolkit
The Secret, Yet Obvious, Ingredient to Sustainable Agility
The Agile BA
Agile management jan2011
Scrum Deutschland 2018 - Wolfgang Hilpert - Are you agile enough to succeed w...
Agility to manage IT Complexity
Lean Model for Enterprise Agile Adoption
Scrum day scaled agile - wolfgang hilpert - sascha gessler
How do you survive the radical shift towards inversion of responsibility and ...
Disciplined Agile an enabler for Business Agility
Wolfgang hilpert scaling agile war stories - scrum germany 2017-11-17
Ad

Similar to How to integrate learning in my daily (working) life (20)

PPTX
L&D Needs to Build Ecosystems for the Future of Work
PDF
Process Oriented Knowledge Management
PPTX
Betaleadership Helping Towards The Agile Organization
PDF
Efficient Courses for your Staff, Volunteers and Donor Management
PPSX
21st Century Leaders Programme
PPTX
Bend the knee and sprint repeatedly - training a university to become more agile
PPTX
LearningCafe Year End Omnibus Webinar 2018
PPTX
Tm book
PPTX
Agile for Academia
PPTX
How to maintain vibrancy in your marketing workforce
PDF
Business Model ZEN Coach Training Program
PDF
Columbia Business School Executive Program in Manangement
PPTX
EMERGING TRENDS IN TRAINING AND DEVELOPMENT
PDF
Digitalization of Learning and Knowledge Management on Corporate
PDF
5 Barriers to Effective Employee Training Programs - Webinar 08.21.14
PPTX
Why Student Digital Leaders?
PPTX
GAC Borderless Learning
PPTX
Digital Learning Blueprint Template
PDF
BLI Learning Leaders Symposium - 6-27-12
PDF
Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]
L&D Needs to Build Ecosystems for the Future of Work
Process Oriented Knowledge Management
Betaleadership Helping Towards The Agile Organization
Efficient Courses for your Staff, Volunteers and Donor Management
21st Century Leaders Programme
Bend the knee and sprint repeatedly - training a university to become more agile
LearningCafe Year End Omnibus Webinar 2018
Tm book
Agile for Academia
How to maintain vibrancy in your marketing workforce
Business Model ZEN Coach Training Program
Columbia Business School Executive Program in Manangement
EMERGING TRENDS IN TRAINING AND DEVELOPMENT
Digitalization of Learning and Knowledge Management on Corporate
5 Barriers to Effective Employee Training Programs - Webinar 08.21.14
Why Student Digital Leaders?
GAC Borderless Learning
Digital Learning Blueprint Template
BLI Learning Leaders Symposium - 6-27-12
Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]
Ad

More from Joël Krapf (20)

PDF
Agile is not a mindset: Wie being agile wirklich gelingt
PPTX
Be a problem solver - not an expert: Hier ist wie
PDF
Manage Agile Konferenz - Wie wir ein eigenes Framework entwickelten und warum...
PDF
What HR departments can do to stay relevant
PPTX
Agilität in der Praxis - FHNW Psychologie kompakt
PDF
Agile Organisation in 23 Tagen schrittweise eingeführt
PPTX
In 9 Schritten von der Strategie zur agilen Umsetzung
PDF
Agilität ist KEIN Mindset
PDF
Agile is not a Mindset
PDF
5 Grundsätze zum Start einer agilen Reise
PDF
SCALED AGILE BEYOND IT - HOW A TRANSFORMATION ORGANISATION EATS ITS OWN DOG FOOD
PDF
Die Evolution der Linienorganisation
PDF
Lean-Agile Journey @ Migros - Ein Reisebericht aus der Praxis
PDF
Lean-Agile Journey @ Migros - Mit kleinen Schritten zu grossen Veränderungen
PDF
Die Transformationsreise der Migros – ein Erfahrungsbericht mit geplanten und...
PDF
Von 0 auf agil in 23 Tagen - 5 Learnings für eine erfolgreiche Transformation
PDF
Lean-Agile Journey @ Migros - Mit kleinen Schritten zu grossen Veränderungen
PDF
Praxisprojekt MOK: Next-Level Agile Release Train
PDF
Digital Transformation Expert: Digitale Kultur - Zukunft digital denken
PDF
Agile Journey @ Migros - Ein Reisebericht aus der Praxis
Agile is not a mindset: Wie being agile wirklich gelingt
Be a problem solver - not an expert: Hier ist wie
Manage Agile Konferenz - Wie wir ein eigenes Framework entwickelten und warum...
What HR departments can do to stay relevant
Agilität in der Praxis - FHNW Psychologie kompakt
Agile Organisation in 23 Tagen schrittweise eingeführt
In 9 Schritten von der Strategie zur agilen Umsetzung
Agilität ist KEIN Mindset
Agile is not a Mindset
5 Grundsätze zum Start einer agilen Reise
SCALED AGILE BEYOND IT - HOW A TRANSFORMATION ORGANISATION EATS ITS OWN DOG FOOD
Die Evolution der Linienorganisation
Lean-Agile Journey @ Migros - Ein Reisebericht aus der Praxis
Lean-Agile Journey @ Migros - Mit kleinen Schritten zu grossen Veränderungen
Die Transformationsreise der Migros – ein Erfahrungsbericht mit geplanten und...
Von 0 auf agil in 23 Tagen - 5 Learnings für eine erfolgreiche Transformation
Lean-Agile Journey @ Migros - Mit kleinen Schritten zu grossen Veränderungen
Praxisprojekt MOK: Next-Level Agile Release Train
Digital Transformation Expert: Digitale Kultur - Zukunft digital denken
Agile Journey @ Migros - Ein Reisebericht aus der Praxis

Recently uploaded (20)

PDF
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
PDF
Ôn tập tiếng anh trong kinh doanh nâng cao
PPTX
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
PDF
How to Get Funding for Your Trucking Business
PPTX
Principles of Marketing, Industrial, Consumers,
PDF
Roadmap Map-digital Banking feature MB,IB,AB
PPTX
HR Introduction Slide (1).pptx on hr intro
PPTX
CkgxkgxydkydyldylydlydyldlyddolydyoyyU2.pptx
PDF
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PDF
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
PDF
Reconciliation AND MEMORANDUM RECONCILATION
PPTX
Belch_12e_PPT_Ch18_Accessible_university.pptx
PDF
IFRS Notes in your pocket for study all the time
DOCX
Business Management - unit 1 and 2
PPTX
Lecture (1)-Introduction.pptx business communication
PPTX
Probability Distribution, binomial distribution, poisson distribution
DOCX
unit 1 COST ACCOUNTING AND COST SHEET
PPTX
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
PDF
Stem Cell Market Report | Trends, Growth & Forecast 2025-2034
20250805_A. Stotz All Weather Strategy - Performance review July 2025.pdf
Ôn tập tiếng anh trong kinh doanh nâng cao
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
How to Get Funding for Your Trucking Business
Principles of Marketing, Industrial, Consumers,
Roadmap Map-digital Banking feature MB,IB,AB
HR Introduction Slide (1).pptx on hr intro
CkgxkgxydkydyldylydlydyldlyddolydyoyyU2.pptx
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
Reconciliation AND MEMORANDUM RECONCILATION
Belch_12e_PPT_Ch18_Accessible_university.pptx
IFRS Notes in your pocket for study all the time
Business Management - unit 1 and 2
Lecture (1)-Introduction.pptx business communication
Probability Distribution, binomial distribution, poisson distribution
unit 1 COST ACCOUNTING AND COST SHEET
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
Stem Cell Market Report | Trends, Growth & Forecast 2025-2034

How to integrate learning in my daily (working) life

  • 1. Why continuous learning is the new normal How to integrate learning in my daily (working) life Dr. Joël Krapf www.joel-krapf.com
  • 2. | 2 My passion is enabling people and organizations to succeed in the digital age – I achieve this by being a learning addict Dr. Joël Krapf Head Lean Portfolio & Agile Transformation @ Migros Website joel-krapf.com/ linkedin.com/in/joelkrapf/ Working Experience (Excerpt) ▪ Head Lean Portfolio & Agile Transformation | Migros (since 2019) ▪ Keynote Speaker | JK – Growing Together (since 2016) ▪ Lecturer Digitale Strategy & Organisation | BFH (since 2018) ▪ Lecturer Agile Transformation & Organisation | ZHAW (since 2020) ▪ Lecturer Business Psychology & Learning Organisation | FHNW (since 2021) ▪ +10 years of professional experience in enabling and consulting people & organizations on transformational journey Learning Experience (Excerpt) ▪ Executive Master in Applied Technology | ETH Zurich (completion by 2022) ▪ Certificate of Advanced Studies, IT-Business Manager | University of St.Gallen (HSG) ▪ PhD in Organisational Transformation & Learning Culture | University of St. Gallen (HSG) ▪ Master of Arts in Management, Organisation & Kultur | University of St.Gallen (HSG) ▪ Certified Business Educator | University of St.Gallen (HSG) ▪ B.A. HSG in Business Administration | University of St.Gallen (HSG)
  • 3. | 3 www.menti.com – Code 4049 2350
  • 4. | 4 1 2 3 Why learning is the new normal How learning can be integrated in daily (working) life What skills do we need in the future
  • 5. | 5 1 2 3 Why learning is the new normal How learning can be integrated in daily (working) life What skills do we need in the future
  • 6. | 6 No need for knowledge anymore – we already have it in our pockets
  • 7. | 7 No need for knowledge anymore – computers outsmart us anyway
  • 8. | 8 Prevailing megatrends make lifelong learning even more important than it already is VUCA Digital Transformation Climate & Social Change 1 Complex problems can only be solved with emergent practices Learning as an approach to problem solving 2 The half-life of knowledge is 2-10 years depending on the area Learning for knowledge retention 3 Many organizations establish lean-agile practices to stay relevant Learning as a daily work routine
  • 9. | 9 The "digital world" is a prime example of a VUCA situation: volatility, uncertainty, complexity, ambiguity
  • 10. | 10 In the "old" world, solutions can be "thought through" - the problems are simple or complicated
  • 11. | 11 In the VUCA world, solutions can only be tried out, there is no "right" solution - the problems are complex
  • 12. Complex Complicated | 12 The impact of the VUCA world can only be understood if the difference between complicated & complex is clear ▪ Cause-effect not obvious, but present ▪ Good practices helpful ▪ Typical problem-solving strategies: more data, time, resources, experts ▪ Cause-effect not present or unclear ▪ Emergent practices helpful ▪ Typical problem-solving strategies: Bringing (many) different people together vs.
  • 13. | 13 After a phase of efficiency pressure, we are back in an age of high innovation pressure Oesterreich, B. & Schröder, C. (2016). Das kollegial geführte Unternehmen. München: Vahlen The proportion of "complicated" problems The proportion of “complex" problems
  • 14. | 14 it is not the strongest that survive, nor the most intelligent, but the one most responsive to change - Charles Darwin
  • 15. | 15 The transformation from “just” an insurance to a life-time partner is a logical consequence of the new trends
  • 16. | 16 1 2 3 Why learning is the new normal How learning can be integrated in daily (working) life What skills do we need in the future
  • 17. | 17 Learning happens on three different levels – and it starts with you! Individual Team Organisation How to make learning a habit that sticks How to use learning loops to boosts team performance How to use lean coffees and other formats to make learning a part of organizational culture
  • 18. | 18 How repetition defeats our memory loss We forget most of what we learn – thus we need to repeate often With repetition Without repetition Days
  • 19. | 19 Learning strategy from elementary school taken into professional learning Use a system to make your (repetitive) learning a habit Funnel 1 week 2 weeks 4 weeks 2 months 4 months 8 months Done
  • 20. | 20 «knowledge is a sort of a semantic tree – make sure you understand the fundamental principles, i.e. the trunk and big branches, before you get into the leaves/details or there is nothing for them to hang on» - Elon Musk
  • 21. | 21 Learning happens mostly on-the-job
  • 22. | 22 Just experiencing something doesn’t ensure learning https://www.mohawkcollege.ca/employees/centre-for-teaching-learning/experiential-learning/experiential-learning-theory
  • 23. | 23 Use learning loops to boost performance & learning Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Innovation & Planning Sprint Monday Tuesday Wednesday Thursday Saturday Montag Dienstag Mittwoch Donnerstag Freitag Thursday Monday Tuesday Wednesday Saturday Montag Dienstag Mittwoch Donnerstag Freitag Sprint Sprint Sprint Planning Demo / Review & Retro Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint PI Planning Learning, Innovation & Puffer PI-Planning PI-Planning 2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks 2 Weeks Learning, Innovation & Puffer Learning, Innovation & Puffer Learning, Innovation & Puffer Planning Readiness, Pre-Planning Inspect and Adapt Sprint Puffer OKR OKR
  • 24. | 24 Learning culture needs to be addressed as a team effort Analyse As-Is Learning Culture Activities: Introduction (15’) DLOQ-Assessment - short version (30’) Collectivelly reflect on learning culture results (30’) Result: Better understanding of learning culture and its impediments Define Measures Activities : Collect/brainstorm various measures to improve team culture (30’) Prioritize collected measures (15’) Result: Prioritized measures to improve team culture Team Workshop (120’): «define team specific measures» Follow-up: «implement measures iteratively» Implement & improve iteratively Activities : Implement defined measures iteratively: ▪ Experiment ▪ Measure ▪ Learn ▪ Repeate Define a regular meeting where team culture is reflected upon (e.g. retrospectives every 2 weeks) Result: Improving learning culture as a team habit
  • 25. | 25 Lean Coffees are a planned «adhoc» learning session about a topic
  • 26. | 26 Community of Practices connect people with similar learning needs CoP CoI Entwickler Projektleiter PO Scrum Master FK Agilisten Enterprise Architektur Portfolio Manager Top Mgmt Übrige Stakeholder Core Team
  • 27. | 27 1 2 3 Why learning is the new normal How learning can be integrated in daily (working) life What skills do we need in the future
  • 28. In the future we need skills on three different levels Digital World Digital Tools Digital Strategy Strategically required skills of employees (function- and business unit-specific) Mindsets and competencies that are important for success in the digital world Competencies that are important for successful leadership in the digital world Skills in the use of digital tools & products
  • 29. In the future we need skills on three different levels Digital World Digital Tools Digital Strategy Strategically required skills of employees (function- and business unit- specific) Mindsets and competencies that are important for success in the digital world Competencies that are important for successful leadership in the digital world Skills in the use of digital tools & products
  • 30. Skills in the use of digital tools & products ▪ Which tools make me more effective & efficient in my work? ▪ Which tools do my customers use? ▪ Which tools do my colleagues use?
  • 31. In the future we need skills on three different levels Digital World Digital Tools Digital Strategy Strategically required skills of employees (function- and business unit- specific) Mindsets and competencies that are important for success in the digital world Competencies that are important for successful leadership in the digital world Skills in the use of digital tools & products
  • 32. Strategically required skills of employees are derived from vision and strategy Vision Strategie (agile) Umsetzung ▪ What skills do we need to implement the strategy? ▪ What skill do we need to live the strategy successfully?
  • 33. Generali already defined its strategic important skills ▪ Agile Delivery ▪ Process Automation ▪ Data Collection & Interpretation ▪ Social Media Marketing ▪ Artificial Intelligence ▪ Ecosystems Dev. Strategy ▪ Data Driven Model Design ▪ Data Management ▪ Cybersecurity ▪ Transformation Support & Adoption ▪ Innovation Strategy & Partn. Scouting ▪ Technology Trend Visioning ▪ Actuarial Accounting ▪ Capital Management ▪ Design Thinking & CX ▪ Strategic Partnership & Lifecycle Mgmt ▪ Product Market Trends
  • 34. In the future we need skills on three different levels Digital World Digital Tools Digital Strategy Strategically required skills of employees (function- and business unit- specific) Mindsets and competencies that are important for success in the digital world Competencies that are important for successful leadership in the digital world Skills in the use of digital tools & products
  • 35. The leadership role will be devided more and more «traditional» manager In the future the leadership role will be divided Technical- Lead ▪ Prioritization of work packages & creation of the roadmap ▪ Stakeholder management ▪ Technical-content coaching Technical Leadership «Coach» ▪ Supports employees in their development ("coaching") ▪ Promotes the competence development of a "functional group ▪ "Administrative" management (vacations, overtime, wages, etc.) Employee Development Lean-Agile Master ▪ "Servant leader" for the team - helps the team become better every day ▪ Leads the team methodically & ensures team development Team Leadership Team ▪ Implements the priorities of the subject lead in a self-organized manner ▪ Owns subject leads in different (sub) areas Content Ownership
  • 36. Thus, we all need leadership skills Leader as a Coach ▪ Conduct regular coaching & development meetings ▪ Provide feedback and solicit feedback ▪ Provide regular sparring for substantive "Moment that Matter" issues Leader as a Gardener ▪ Promote quick & customer-oriented action ▪ Enable self-organization and self-development ▪ Ensure psychological security and trust Leader as an Explorer ▪ Clearly communicate vision and strategy ▪ Continuous coordination and pulse check with stakeholders and customers ▪ Ensure clarity of roles and goals
  • 37. In the future we need skills on three different levels Digital World Digital Tools Digital Strategy Strategically required skills of employees (function- and business unit- specific) Mindsets and competencies that are important for success in the digital world Competencies that are important for successful leadership in the digital world Skills in the use of digital tools & products
  • 38. We all are subject to a significant reskilling in the years to come
  • 39. We need more and more social & soft skills in order to be successful