The document provides information about joining a live chat and helpdesk on specific days and times. Users can join an audio conference on Wednesdays from 9-10 AM or Thursdays from 11-12 AM to find Laura for any doubts or needs. Additionally, the live helpdesk is available on Fridays from 5-6 PM where users can find someone and ask questions directly. To enter the chat room, users can click links to join the audio conference, request to speak, or insert questions into the chat.