How To Leverage Sage Software To Become A Data-Driven Organization
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The document discusses how organizations can leverage Sage software to become data-driven by utilizing its alerts and workflow capabilities to automatically monitor critical business data, generate reports, and execute necessary actions. It emphasizes the elimination of manual processes and the importance of timely data delivery to the relevant stakeholders to enhance decision-making. Additionally, it cites a case study showing significant improvements in accounts receivable management after implementing the solution.
How To Leverage Sage Software To Become A Data-Driven Organization
- 1. How to Leverage Sage Software to Become a Data-Driven Organization Sharon Paul Gross Mendelsohn Technology Solutions Group 410.685.5512 spaul@gma-cpa.com Don Farber farber@vineyardsoft.com 508-696-6495 ext 113
- 2. DID YOU KNOW? There’s an on-demand recording of this webinar on our website. WATCH IT HERE
- 3. Today . . . . . . you periodically run (& review) ERP reports, analyses, & queries to identify important, actionable data. You then determine who needs to know about that information and what actions need to be taken. The Future . . . ??? In your ERP system today, information is constantly changing and much of it requires your attention and action. The ‘yellow highlighter’ approach Invoices coming due Stock running low Delivery delays Expiring contracts Excessive price increases (and the list goes on)
- 4. You don’t have the time to keep on top of everything.
- 5. Today . . . . . . you periodically run (& review) ERP reports, analyses, & queries to identify important, actionable data. You then determine who needs to know about that information and what actions need to be taken. Tomorrow . . . . . .you can have an ERP system that pro-actively monitors itself for critical, time-sensitive information, auto-deliver needed info to the right people, and auto-execute the appropriate actions. The ‘yellow highlighter’ approach The ‘data-driven’ approach So why not look to your ERP data for help?
- 6. In your daily business activities, when was the last time you said: “If only we had known . . . “ August 21, 2018Sage Alerts & Workflow presentation 6 Data-Driven: The Question
- 7. “If only we had known . . . “ • . . . about those clients who had overdue invoices • . . . that some salesreps were offering excessive discounts • . . . those leases and contracts were about to expire • . . . that we had unapproved purchase orders • . . . about those repeat customers who stopped buying from us • . . . as soon as we were running low on that item • . . . about those costly on-demand AP checks • . . . that the delivery was going to be late • . . . that this vendor had increased our price by more than 15% • . . . about those sales with very low profit margins • . . . that we had duplicate items in inventory • . . . about those customers who had changed their buying habits Problematic Business Conditions
- 8. . . . is like a smoke-detector for your business data. -- It operates automatically -- You tell it what conditions to monitor -- How often to check -- How to respond And it “responds” by: -- Sending alerts -- Delivering documents -- Distributing reports -- Updating your ERP application A “Data-Driving” Technology . . .
- 9. Driving Receivables: “DSO” measures the efficiency of your A/R management. (Revenue tied up in receivables cannot be used to fund operations or grow the business.) A data-driving technology lowers your DSO by automatically recognizing and responding to invoices that are coming due. Invoices are auto-generated and delivered Salesreps are auto-notified about coming due (& overdue) receivables New orders from past-due customers are prevented A data-driven organization looks for ways to automate repetitive processes. Data-Driving 101: Let’s Talk A/R
- 10. Automated monitoring. . . . and not just ERP Alerts. . . . more than email Form & document delivery. . . . Invoices, statements, etc. The Requirements of a Data-Driving Solution Report generation & distribution. . . . scheduled and triggered Graphical business analysis. . . . for when a picture is worth . . . Automatic application updates. . . . for when data needs to be driven back into your ERP application
- 11. So – let’s take a look at Sage’s data-driving solution (Sage Alerts & Workflow).
- 12. Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying How it all works . . .
- 13. Overdue receivables Late deliveries Discounts about to expire Stock approaching re-order Unapproved discounts Overstocks Clients not ordering Clients put on / taken off hold Clients changing their buying habits Project delays Cost overruns RMA alerts Gross margin too low Order configuration errors Changes to project start/end dates Tasks requiring approval Special pricing begins/ends ERP Conditions Any ERP Conditions
- 14. Sales/CRM conditions . . . Sales opportunities overdue for closing Customers changing their buying habits Contracts that are due to expire Cross-Application . . . Between ERP and CRM Between ERP and HR Between ERP & ERP Add-Ons Other Business Conditions Incoming Email . . . Sent to support@yourcompany.com Sent to other “generic” accounts From web forms
- 15. Trigger Alerts Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying How it all works . . .
- 16. A “Business Snapshot” Web Alert
- 17. The right information, to the right people, at the right time, via the right method. email fax instant message text message ftp Twitter web dashboard Alert Delivery Methods
- 18. Trigger Alerts Deliver Forms & Documents Invoice Purchase Order Statement Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying How it all works . . .
- 20. Trigger Alerts Deliver Forms & Documents Invoice Purchase Order Statement Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying Generate Reports How it all works . . .
- 21. “Scheduled” & “Triggered” reports Date-sensitive (e.g., last week, next week, this month) First or last day of the period Special weekday & holiday handling In any format (e.g., PDF, HTML, Word, Excel) Report Generation & Delivery Delivered via email, web browser, fax, or FTP Attached or embedded within emails Multiple recipient addresses (e.g., work vs home delivery) Reports-on-demand for mobile staff • A/R Aging • A/P Check Reconciliation • Stock Status • Job Completion • G/L Summary • Today’s Sales Orders • Items on Backorder • Shipment Confirmation • Overdue Customers • RMA Details
- 22. Trigger Alerts Deliver Forms & Documents Invoice Purchase Order Statement Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying Generate Reports Produce Charts & Graphs How it all works . . .
- 23. Graphic Alerts Bar, pie, line, & other chart types Pre-configured (& custom) charts Comparative performance charts Scheduled or attached to real-time alerts Deliverable to staff, customers, vendors/suppliers Customizable size and appearance Multiple currency and numeric formatting options Multiple recipient addresses (e.g., work vs home delivery) Accessible via email or web browser
- 24. Trigger Alerts Deliver Forms & Documents Invoice Purchase Order Statement Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying Generate Reports Produce Charts & Graphs Update Data How it all works . . .
- 25. A data-driven technology must be able to drive data back into your ERP (& related) applications, such as . . . Schedule a follow-up call after an order is placed Copy order details from ERP to CRM Approve a PO Re-assigning an overdue task Update an account with incoming mail details Auto-place an overdue client on Hold The Workflow Actions Module If then this
- 26. Trigger Alerts Deliver Forms & Documents Invoice Purchase Order Statement Auto-monitor Sage ERP • New orders • Overdue invoices • POs pending approval • Stock nearing re-order • Client stopped buying The Data-Driven Solution from Sage: Generate Reports Produce Charts & Graphs Update Data
- 27. overdue customers automates the collection process late deliveries auto-notifies the client & salesrep orders with low profit margins puts those orders on hold leases & contracts about to expire sends the renewal docs in advance unapproved purchase orders triggers alerts to the Purchasing manager suppliers who raise their prices delivers price variance analysis for our CFO pending backorders matches new shipments with pending orders inventory approaching reorder level generates & delivers a purchase order changes to clients credit status notifies the sales manager & the client With Sage Alerts and Workflow to Drive Your Data . . . Buried Deep in Your Data Sage Alerts & Workflow
- 28. That’s just 9 examples of how Alerts & Workflow enables your organization to become more data-driven. . . . Sage 100 comes with 85 examples. . . . Sage 300 comes with 55 examples. . . . Sage 500 comes with 105 examples. . . . Sage HRMS comes with 53 examples. . . . Sage CRM comes with 32 examples. . . . And there are more than 75 other eventpaks for other business applications . . . all free to you.
- 29. Case Study: Toyo Ink Multi-national manufacturer of ink for printing presses • Problem: Staff manually reported on client account activities, payment & order status, etc. Had a very high DSO and bad debt ratio. • Results: In 6 months, over 20,000 order, shipment, and payment related alerts and workflow processes were executed. • Benefits: Reduced A/R write-offs; lowered DSO, improved average days to pay. Better insight into client activities & financial status. • ROI: 100 work hours saved & A/R collections raised by $11k (monthly) “Alerts and Workflow does the work of 1 – 2 full time staff.”
- 30. Monitor: Sage ERP for unlimited conditions Alert: your staff, clients & vendors Deliver: via any method Execute: workflow to update your data Benefit: No per user costs + Optional: Licensing Monitor 1 additional application Monitor 2 additional applications Monitor unlimited applications
- 31. Sage Alerts & Workflow: Product Demonstration
- 32. . . . the leading solution for enabling data-driven organizations. -- In use by over 12,000 organizations -- Developed by Vineyarsdoft; sold by Sage -- (Also known as “KnowledgeSync”) -- Average 8.5 support tickets per day Its History: -- Sage Partner of the Year (3 years running) -- “Editor’s Choice”, “Partner’s Choice” awards -- VARBusiness Five-Star Award -- Forbes’ “Top Productivity Enhancing Tool” Sage Alerts & Workflow is . . .
- 33. And Sage Alerts & Workflow makes more than just your Sage ERP solution data-driven . . .
- 34. SA SAGE ERP Sage Alerts & Workflow Integrates with: CRM App HR App Service App Other Apps Driving Decisions & Actions Across Your Organization The Data-Driven Enterprise Sage Enterprise Intelligence Inventory Advisor AP Automation Avalara Altec TrueCommerce Mapadoc Process Weaver JobOps ServiceManager Scanco eCommerce emailemail
- 35. . . . do you have a lot of date-sensitive data? (upcoming due dates, expiration dates, promise dates, deliver dates, discount dates) . . . do you have critical business thresholds that should drive business actions? (if a client gets within 10% of credit limit, if there are more than 3 late deliveries, if gross profit drops below 20%) . . . do you have activities that must happen . . . but sometimes don’t? (a customer who hasn’t purchased in 30 days, a supplier who hasn’t responded in the last 7 days) . . . do you use exception management to focus attention on what’s not going right in your business? (duplicate item records, orders missing parts, excessive freight charges) . . . do you use trend analysis to identify and anticipate changes in your business? (a client who is buying less than they usually do, a supplier with a higher than normal rate of returns) . . . do you need to know when critical business data is changed? (a client’s credit limit or credit status is changed, an item’s MSRP is changed, an expected delivery date is changed) . . . do you have manual repetitive processes that could – and should – be automated? (order confirmations, invoicing, statement generation, purchase order delivery) Could You Benefit from Becoming More Data-Driven?
- 36. Visit Our Website . . .
- 37. Take the Needs Assessment
- 38. Enabling Your Organization to Become More Data-Driven Any Questions? Sharon Paul Gross Mendelsohn Technology Solutions Group 410.685.5512 spaul@gma-cpa.com Don Farber farber@vineyardsoft.com 508-696-6495 ext 113