How to Lose Your
     New Tech Librarians

     Jenny
   Benevento
Vocabulary Developer

  Associated Press
 Internet Librarian
       2007
OR...




 How to Not Hire a New Tech
  Librarian Every 1.5 Years
Who should stay awake?




People who want to be Admin


        Jobseekers who want to know who to avoid


         Administrators/Managers
•   This isn’t specifically
                              about me.

                    • About trends in new
                        librarians.

                    • People leaving the
                        field despite this
                        supposed need for
     Disclaimer         them. Why?

Not everything is   • Aren’t we good
                        mentors?
about me, much
 to my chagrin.     • Lots of interviews.
Origins
Librarian “shortage”
  Greying of the profession has brought in new
    librarians, more than we have jobs for!
              Regardless, there is a
             shortage of tech-savvy
                   librarians
                      Tech and library schools
                  learned in MLS degrees are now
                    coveted in other professions

                     New librarians can get jobs
                             without us
One way, or another



Either you are:
An administrator wishing to find
someone with any technical skills
	 OR
A tech skilled librarian wondering where
all these jobs are?
Do no harm
      We shouldn’t be driving away people with
      the skills we need and a lot of training and
      interest in the field from the profession!




it’s the people who hate tech who we SHOULD be driving away
culture
Ignore tech
         corporate culture
Hey, they left it, so clearly they didn’t want to come
and go when they please, have snacks at work, get
paid well, work somewhere that values creativity,
 or somewhere where working on something till
                  2am is discouraged.

 Working weeks and weeks through committees to get
an something approved that could be programmed in a
  day discourages techies from ever doing anything
                   creative again
Ridicule tech milestones
     & culture while
celebrating equally silly
    library holidays.
Jobs’ Keynote
      vs.
 Harry Potter
    party!
Curtail any extracurricular
  participation in tech activities.
You can’t have a blog!




Stop collaborating with everyone--if you put it
    online everyone will steal it and your
 administrators won’t look cool and brilliant!

How are you supposed to present for tenure if it’s already all online
               and people actually find it useful?
Discourage
                            professional
                             excitement,
                            creativity, or
                          experimentation

Part of tech is building things that don’t work or
aren’t popularly adopted.
Adopt technology just
for the buzzword aspect,
   not because it helps
  your users or makes
          sense.

  Let’s Twitter
                         Look we have
  about where we
                        online books, but
  are in the library!
                         no one with an
  Won’t that make
                          iPod can use
  us look really
                             them!
  cutting edge?
Talk negatively about tech
corporations that would
give your techie a sweet
employment package.
   Nothing says rebellion
  against a cranky library
 boss than jumping ship to
       Google Books.
Adopt a Kafkaesque
system of bureaucracy
 when it comes to tech
       decision.




   Include lots of people who know nothing about tech.
Hop on Internet
trends 2 years after
  they happen, and
1.5 years after your
 techie suggested it.
          Wait until everyone has
            abandoned them.
Let the workplace Luddite




 attack all technological
  advances suggested.
Put the
 techie in
    the
basement.
They like it
down there,
don’t they?
management
Just because
                                                 you got
                                              promoted
                                           doesn’t mean
                                                you’re a
                                          good manager
               Bad Bosses Get Promoted
 http://www.reuters.com/article/oddlyEnoughNews/idUSN0230737820070803


Rule following doesn’t make you an awesome
                  manager
                           inappropriate behavior
Your Master’s degree(s)
clearly mean you know
   more about other
  people’s jobs if they
 don’t have an MLS, no
   matter what other
  training they have.
Treat Them Like a
             Student
   Surely none of their previous experience               No office/
elsewhere, outside of libraries could be useful.           privacy
                                               No office
           Make them make your copies
                     Patronize them


             Young isn’t always a disadvantage, or an advantage


    It’s GOOD that they haven’t been at your
               workplace forever
                                             “Before Your Time”
Continually refer to their age
Treat your techie as
the most replaceable
   member of your
  staff, even while
 crying out that you
 can’t find enough of     especially
                       underpay them
         them
When you hire them,
guarantee them they’ll be
able to work on technology
you know your library will
         never do.
Because you’d totally hire a cataloger and ask
   them to do children’s storytime, right?
Demonize
              technically
            advanced people



Everyone knows if we make the OPAC work
 no one will EVER READ A BOOK AGAIN
      OMG THE SKY IS FALLING!
Don’t fund their
            projects.


 They don’t need that
new software/machine/
non-library convention
   money. You don’t
 understand what it’s
  for, but they should
 find some other way.
Tell them
 you want
     new
technology,
 but reject
 all change
Job security is for
        REAL librarians.
Hey, tech people aren’t real librarians.

                   And, if they wanted job security,
    they’d go to one of those web companies, right?


While the nature of funding might be different for
tech projects, they still might have kids to feed,
just like your reference staff.
Have no plan for
administrative
   reward.

        No raises, no more time off, everyone’s treated
             the same.....so what’s my incentive?


   Reward isn’t even a conversation--it will never be different.
Go out of your way to
 publicly state that you
  have no faith in your
  technical staff or the
direction they’re taking
        libraries
Don’t make any
 effort to understand
         even the bare
     minimum of tech
                work,
      but expect your
techie to know every
             aspect of
  librarianship inside
              and out.
Offer no professional
advice or mentoring
 but expect your techie to be very
      professionally involved.
That’s not how we do it here.
We’ve never done it that way.




Gee, maybe that’s why it sucks right now?
technical skills
Equate all technical
    knowledge
• They know Java, so it will be a snap
  to learn every other language, right?
• They use emacs but your workplace is
  vi--they won’t mind switching, right?
• They use Linux, but that’s silly and
  hard! They should quit it!
Assume the techie
  can immediately
learn any technical
 skill immediately
   from a book. If
they can’t, ridicule
        them
            Make all “tech training” sessions
            your techies TEACHING people.
           They never need to learn again, do
                         they?
Expect one
techie to
solve every problem in
the library, and when (s)
he doesn’t, pooh-pooh all
new suggestions.
 If one tech project fails, bring it up every time they suggest something,
Since you don’t understand
tech stuff, expect every
tech request to happen
immediately.
Tenure is way more
                     important than
                  developing killer aps.



•   Just make something that looks cool, but is
    useless--that way you can put it on your CV!

•   Let’s get a lot of grants with tech buzzwords in
    them so we look like an impressive library, but
    not because the project will work or be useful.
How to Lose Your Tech Librarian
The Good News
        • You can’t change
          everything!

        • Realize that most
          tech librarians
          have the skills
          that will be
          rewarded outside
          of libraries.

        • So, at least,
          SHOW YOUR
          APPRECIATION.
There are management classes
 and books that you can ingest.

 It won’t make you look like you
don’t know your job. It will make
 you a better person to work for.
They’re different, just
     like everybody else.


     •
People with a technical background and MLS
shouldn’t be treated less than other librarians...
But since they have way more employment
options, they should be appreciated and appeased.
Passion for the Profession



If you aren’t enthusiastic about your job, no one
beneath you will be either.

Passion for work v. the company:
“Works late nights when, "I'm just one-compile away from
this awesome refactoring that's going to make this thing
run 40% faster." In other words, they work late when
they're driven by something they know they can do better
on.” -- Kathy Sierra
Heaven Knows I’m
 Miserable Now
                                             or,
                                       how do I get out
                                          of here?


                If your library doesn’t value tech, get out.

  Don’t wait for a generation to die off--it’s never going to
                                                      change
 Specifically state why you are leaving when you get that
great job at a startup. Specify you love libraries, but hate
                                                  Luddites.
What are you missing
      out on, by not saying




A facebook profile is free. Employee happiness
is free. Reaping the benefits of passion is free.
References
Four Things to Consider When Changing the
Unchangeable                                                Creating Passionate Users:
                                                            http://
David Lee King                                              headrush.typepad.com/
                                                            creating_passionate_users
http://www.davidleeking.com/2007/05/27/four-                /2007/02/
things-to-consider-when-changing-the-                       dont_ask_employ.html
unchangeable/
                   Bad bosses get promoted, not punished?

                  http://www.reuters.com/article/
                  oddlyEnoughNews/
                  idUSN0230737820070803?feedType=RSS

                                       The Librarian and the Leaver: Who Leaves the
                                       Profession?
                                       Detlefsen, Ellen Gay; Olson, Josephine E.
                                       Journal of Education for Library and
                                       Information Science, v31 n4 p275-93 Spr 1991

More Related Content

PDF
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek Dinner
PDF
Flotree requirements interview mistakes
PDF
Graham Thomas - 10 Great but Now Overlooked Tools - EuroSTAR 2012
PPTX
Unfinished Business Workshop: Working with user research data
PDF
Peter Shanley, Principal & Evangelist at Neo
PDF
Startups and Smalltak - Presented at Smalltalks2014 Córdoba, Argentina
PPTX
UXPA2019 How to (Build and) Test Conversational Interfaces
PPT
Final version empathic design v2
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek Dinner
Flotree requirements interview mistakes
Graham Thomas - 10 Great but Now Overlooked Tools - EuroSTAR 2012
Unfinished Business Workshop: Working with user research data
Peter Shanley, Principal & Evangelist at Neo
Startups and Smalltak - Presented at Smalltalks2014 Córdoba, Argentina
UXPA2019 How to (Build and) Test Conversational Interfaces
Final version empathic design v2

What's hot (10)

PPTX
UX Hong Kong - We've Done All This Research, Now What?
PPTX
CHI2011 - We've Done All This Research, Now What?
PPTX
Interviewing Users: Spinning Data Into Gold
PDF
Cut the Baloney Sandwich - Jacqueline Stetson Pastore
PDF
ANR Digital Workshop Notes 28/8/12
PDF
ACMP2015 Presentation - Learn, Lead & Support Change at a Distance
PDF
How Tools Have Shaped the Role of the Designer
PDF
Ux4 indiedevs
PDF
The B.A. as Chief Innovation Officer
PDF
Life in the tech trenches (2015)
UX Hong Kong - We've Done All This Research, Now What?
CHI2011 - We've Done All This Research, Now What?
Interviewing Users: Spinning Data Into Gold
Cut the Baloney Sandwich - Jacqueline Stetson Pastore
ANR Digital Workshop Notes 28/8/12
ACMP2015 Presentation - Learn, Lead & Support Change at a Distance
How Tools Have Shaped the Role of the Designer
Ux4 indiedevs
The B.A. as Chief Innovation Officer
Life in the tech trenches (2015)
Ad

Viewers also liked (6)

PPT
Findability is As Important As Content
PPT
Juggalos: Rabid Branding, A Case Study
PPT
Precious Moments: Faces of Death
PPTX
User Experience: It's All About Them
KEY
R Kelly 101
PDF
E-Commerce Taxonomies
Findability is As Important As Content
Juggalos: Rabid Branding, A Case Study
Precious Moments: Faces of Death
User Experience: It's All About Them
R Kelly 101
E-Commerce Taxonomies
Ad

Similar to How to Lose Your Tech Librarian (20)

PDF
Cheif product developer scientist
ZIP
Building Media Facilities.Key
PPTX
How to land your first job in tech without an engineering degree
PPTX
You are not your user - EdSurge Immersion 2019
PPTX
Job Shadow Projects - explore possible paths
PPTX
Productivity tips for tech professionals
PDF
2013 LIANZA Keynote: River's End
PDF
Clare Corthell: Learning Data Science Online
PDF
Keynote talk: How to stay in love with programming (with notes)
PDF
Breaking the myths of the rockstar developer - Drupalcon Vienna 2017
PDF
"The Great Technical Swindle" by Laurent Cerveau
PDF
SpringOne Tour: The Influential Software Engineer
PPTX
How to go from structureless to structured without losing your vibe
PDF
How to Ask for What You Want
PPTX
Tactic matters - or why we need a digital apprenticeship model
KEY
You Dont Know Anything About Technology
PPT
Encouraging Innovation in Libraries
PDF
Developers, developers, developers, developers...
PDF
Choose Boring Technology
PDF
People first engineering by Blake Irving
Cheif product developer scientist
Building Media Facilities.Key
How to land your first job in tech without an engineering degree
You are not your user - EdSurge Immersion 2019
Job Shadow Projects - explore possible paths
Productivity tips for tech professionals
2013 LIANZA Keynote: River's End
Clare Corthell: Learning Data Science Online
Keynote talk: How to stay in love with programming (with notes)
Breaking the myths of the rockstar developer - Drupalcon Vienna 2017
"The Great Technical Swindle" by Laurent Cerveau
SpringOne Tour: The Influential Software Engineer
How to go from structureless to structured without losing your vibe
How to Ask for What You Want
Tactic matters - or why we need a digital apprenticeship model
You Dont Know Anything About Technology
Encouraging Innovation in Libraries
Developers, developers, developers, developers...
Choose Boring Technology
People first engineering by Blake Irving

Recently uploaded (20)

PPTX
The various Industrial Revolutions .pptx
PDF
Hybrid horned lizard optimization algorithm-aquila optimizer for DC motor
PDF
Getting started with AI Agents and Multi-Agent Systems
PDF
Abstractive summarization using multilingual text-to-text transfer transforme...
PDF
Produktkatalog für HOBO Datenlogger, Wetterstationen, Sensoren, Software und ...
PDF
Developing a website for English-speaking practice to English as a foreign la...
PPTX
Benefits of Physical activity for teenagers.pptx
PPTX
Final SEM Unit 1 for mit wpu at pune .pptx
PDF
A proposed approach for plagiarism detection in Myanmar Unicode text
PDF
Consumable AI The What, Why & How for Small Teams.pdf
PDF
A comparative study of natural language inference in Swahili using monolingua...
PDF
Enhancing emotion recognition model for a student engagement use case through...
PDF
Two-dimensional Klein-Gordon and Sine-Gordon numerical solutions based on dee...
PPT
Geologic Time for studying geology for geologist
PPTX
Microsoft Excel 365/2024 Beginner's training
PDF
sustainability-14-14877-v2.pddhzftheheeeee
PDF
Flame analysis and combustion estimation using large language and vision assi...
PPTX
MicrosoftCybserSecurityReferenceArchitecture-April-2025.pptx
PDF
Zenith AI: Advanced Artificial Intelligence
PDF
Taming the Chaos: How to Turn Unstructured Data into Decisions
The various Industrial Revolutions .pptx
Hybrid horned lizard optimization algorithm-aquila optimizer for DC motor
Getting started with AI Agents and Multi-Agent Systems
Abstractive summarization using multilingual text-to-text transfer transforme...
Produktkatalog für HOBO Datenlogger, Wetterstationen, Sensoren, Software und ...
Developing a website for English-speaking practice to English as a foreign la...
Benefits of Physical activity for teenagers.pptx
Final SEM Unit 1 for mit wpu at pune .pptx
A proposed approach for plagiarism detection in Myanmar Unicode text
Consumable AI The What, Why & How for Small Teams.pdf
A comparative study of natural language inference in Swahili using monolingua...
Enhancing emotion recognition model for a student engagement use case through...
Two-dimensional Klein-Gordon and Sine-Gordon numerical solutions based on dee...
Geologic Time for studying geology for geologist
Microsoft Excel 365/2024 Beginner's training
sustainability-14-14877-v2.pddhzftheheeeee
Flame analysis and combustion estimation using large language and vision assi...
MicrosoftCybserSecurityReferenceArchitecture-April-2025.pptx
Zenith AI: Advanced Artificial Intelligence
Taming the Chaos: How to Turn Unstructured Data into Decisions

How to Lose Your Tech Librarian

  • 1. How to Lose Your New Tech Librarians Jenny Benevento Vocabulary Developer Associated Press Internet Librarian 2007
  • 2. OR... How to Not Hire a New Tech Librarian Every 1.5 Years
  • 3. Who should stay awake? People who want to be Admin Jobseekers who want to know who to avoid Administrators/Managers
  • 4. This isn’t specifically about me. • About trends in new librarians. • People leaving the field despite this supposed need for Disclaimer them. Why? Not everything is • Aren’t we good mentors? about me, much to my chagrin. • Lots of interviews.
  • 6. Librarian “shortage” Greying of the profession has brought in new librarians, more than we have jobs for! Regardless, there is a shortage of tech-savvy librarians Tech and library schools learned in MLS degrees are now coveted in other professions New librarians can get jobs without us
  • 7. One way, or another Either you are: An administrator wishing to find someone with any technical skills OR A tech skilled librarian wondering where all these jobs are?
  • 8. Do no harm We shouldn’t be driving away people with the skills we need and a lot of training and interest in the field from the profession! it’s the people who hate tech who we SHOULD be driving away
  • 10. Ignore tech corporate culture Hey, they left it, so clearly they didn’t want to come and go when they please, have snacks at work, get paid well, work somewhere that values creativity, or somewhere where working on something till 2am is discouraged. Working weeks and weeks through committees to get an something approved that could be programmed in a day discourages techies from ever doing anything creative again
  • 11. Ridicule tech milestones & culture while celebrating equally silly library holidays. Jobs’ Keynote vs. Harry Potter party!
  • 12. Curtail any extracurricular participation in tech activities. You can’t have a blog! Stop collaborating with everyone--if you put it online everyone will steal it and your administrators won’t look cool and brilliant! How are you supposed to present for tenure if it’s already all online and people actually find it useful?
  • 13. Discourage professional excitement, creativity, or experimentation Part of tech is building things that don’t work or aren’t popularly adopted.
  • 14. Adopt technology just for the buzzword aspect, not because it helps your users or makes sense. Let’s Twitter Look we have about where we online books, but are in the library! no one with an Won’t that make iPod can use us look really them! cutting edge?
  • 15. Talk negatively about tech corporations that would give your techie a sweet employment package. Nothing says rebellion against a cranky library boss than jumping ship to Google Books.
  • 16. Adopt a Kafkaesque system of bureaucracy when it comes to tech decision. Include lots of people who know nothing about tech.
  • 17. Hop on Internet trends 2 years after they happen, and 1.5 years after your techie suggested it. Wait until everyone has abandoned them.
  • 18. Let the workplace Luddite attack all technological advances suggested.
  • 19. Put the techie in the basement. They like it down there, don’t they?
  • 21. Just because you got promoted doesn’t mean you’re a good manager Bad Bosses Get Promoted http://www.reuters.com/article/oddlyEnoughNews/idUSN0230737820070803 Rule following doesn’t make you an awesome manager inappropriate behavior
  • 22. Your Master’s degree(s) clearly mean you know more about other people’s jobs if they don’t have an MLS, no matter what other training they have.
  • 23. Treat Them Like a Student Surely none of their previous experience No office/ elsewhere, outside of libraries could be useful. privacy No office Make them make your copies Patronize them Young isn’t always a disadvantage, or an advantage It’s GOOD that they haven’t been at your workplace forever “Before Your Time” Continually refer to their age
  • 24. Treat your techie as the most replaceable member of your staff, even while crying out that you can’t find enough of especially underpay them them
  • 25. When you hire them, guarantee them they’ll be able to work on technology you know your library will never do. Because you’d totally hire a cataloger and ask them to do children’s storytime, right?
  • 26. Demonize technically advanced people Everyone knows if we make the OPAC work no one will EVER READ A BOOK AGAIN OMG THE SKY IS FALLING!
  • 27. Don’t fund their projects. They don’t need that new software/machine/ non-library convention money. You don’t understand what it’s for, but they should find some other way.
  • 28. Tell them you want new technology, but reject all change
  • 29. Job security is for REAL librarians. Hey, tech people aren’t real librarians. And, if they wanted job security, they’d go to one of those web companies, right? While the nature of funding might be different for tech projects, they still might have kids to feed, just like your reference staff.
  • 30. Have no plan for administrative reward. No raises, no more time off, everyone’s treated the same.....so what’s my incentive? Reward isn’t even a conversation--it will never be different.
  • 31. Go out of your way to publicly state that you have no faith in your technical staff or the direction they’re taking libraries
  • 32. Don’t make any effort to understand even the bare minimum of tech work, but expect your techie to know every aspect of librarianship inside and out.
  • 33. Offer no professional advice or mentoring but expect your techie to be very professionally involved.
  • 34. That’s not how we do it here. We’ve never done it that way. Gee, maybe that’s why it sucks right now?
  • 36. Equate all technical knowledge • They know Java, so it will be a snap to learn every other language, right? • They use emacs but your workplace is vi--they won’t mind switching, right? • They use Linux, but that’s silly and hard! They should quit it!
  • 37. Assume the techie can immediately learn any technical skill immediately from a book. If they can’t, ridicule them Make all “tech training” sessions your techies TEACHING people. They never need to learn again, do they?
  • 38. Expect one techie to solve every problem in the library, and when (s) he doesn’t, pooh-pooh all new suggestions. If one tech project fails, bring it up every time they suggest something,
  • 39. Since you don’t understand tech stuff, expect every tech request to happen immediately.
  • 40. Tenure is way more important than developing killer aps. • Just make something that looks cool, but is useless--that way you can put it on your CV! • Let’s get a lot of grants with tech buzzwords in them so we look like an impressive library, but not because the project will work or be useful.
  • 42. The Good News • You can’t change everything! • Realize that most tech librarians have the skills that will be rewarded outside of libraries. • So, at least, SHOW YOUR APPRECIATION.
  • 43. There are management classes and books that you can ingest. It won’t make you look like you don’t know your job. It will make you a better person to work for.
  • 44. They’re different, just like everybody else. • People with a technical background and MLS shouldn’t be treated less than other librarians... But since they have way more employment options, they should be appreciated and appeased.
  • 45. Passion for the Profession If you aren’t enthusiastic about your job, no one beneath you will be either. Passion for work v. the company: “Works late nights when, "I'm just one-compile away from this awesome refactoring that's going to make this thing run 40% faster." In other words, they work late when they're driven by something they know they can do better on.” -- Kathy Sierra
  • 46. Heaven Knows I’m Miserable Now or, how do I get out of here? If your library doesn’t value tech, get out. Don’t wait for a generation to die off--it’s never going to change Specifically state why you are leaving when you get that great job at a startup. Specify you love libraries, but hate Luddites.
  • 47. What are you missing out on, by not saying A facebook profile is free. Employee happiness is free. Reaping the benefits of passion is free.
  • 48. References Four Things to Consider When Changing the Unchangeable Creating Passionate Users: http:// David Lee King headrush.typepad.com/ creating_passionate_users http://www.davidleeking.com/2007/05/27/four- /2007/02/ things-to-consider-when-changing-the- dont_ask_employ.html unchangeable/ Bad bosses get promoted, not punished? http://www.reuters.com/article/ oddlyEnoughNews/ idUSN0230737820070803?feedType=RSS The Librarian and the Leaver: Who Leaves the Profession? Detlefsen, Ellen Gay; Olson, Josephine E. Journal of Education for Library and Information Science, v31 n4 p275-93 Spr 1991