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How to prevent
chargeback
www.fraudlabs.com
www.fraudlabs.com




What is Chargeback?
 Chargeback  is a transaction initiated by
 customer to return the money from
 merchant account to a customer due to
 fraud case.
www.fraudlabs.com




Why Chargeback?
 Customers  claim that they do not issue
  the purchase.
 The purchase item did not arrive as per
  agreeable shipping date.
 Defective found upon item arrival, and
  dispute occurred.
 The delivered solutions varies from what it
  has promised.
 And, so on.
www.fraudlabs.com




Consequence of Chargeback
 You will incur chargeback cost.
 You may lose your payment gateway
  account if high number of chargeback
  observed.
 You will incur item cost, shall the
  chargeback occurred after item shipped.
 Your brand creditability may be at risk.
www.fraudlabs.com




How to prevent Chargeback?
 Make   sure to deliver the solution as
  according to the information marketed.
 Double check the item and packing prior
  to dispatch.
 Choose the reputable dispatcher to
  ensure on time delivery.
 Implement Fraud Detection
  Solution, e.g, FraudLabs, to filter out
  potential fraud case.
www.fraudlabs.com



What is Fraud Detection
Solution
   Uncover a suspicious buyer to prevent fraudulence
    case, therefore prevent chargeback.
   Proven algorithm over the years in filtering malicious
    transaction. Using various combination of measures in
    detecting the fraudulence case:
       Address Validation
       Email Validation
       Proxy Validation
       Credit Card Bin Info Validation
       High Risk Country Validation
   Fraud Score return allowing you to decide whether to
    accept the sale transaction.
   For more information, please visit
    http://www.fraudlabs.com

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How to Prevent Chargeback

  • 2. www.fraudlabs.com What is Chargeback?  Chargeback is a transaction initiated by customer to return the money from merchant account to a customer due to fraud case.
  • 3. www.fraudlabs.com Why Chargeback?  Customers claim that they do not issue the purchase.  The purchase item did not arrive as per agreeable shipping date.  Defective found upon item arrival, and dispute occurred.  The delivered solutions varies from what it has promised.  And, so on.
  • 4. www.fraudlabs.com Consequence of Chargeback  You will incur chargeback cost.  You may lose your payment gateway account if high number of chargeback observed.  You will incur item cost, shall the chargeback occurred after item shipped.  Your brand creditability may be at risk.
  • 5. www.fraudlabs.com How to prevent Chargeback?  Make sure to deliver the solution as according to the information marketed.  Double check the item and packing prior to dispatch.  Choose the reputable dispatcher to ensure on time delivery.  Implement Fraud Detection Solution, e.g, FraudLabs, to filter out potential fraud case.
  • 6. www.fraudlabs.com What is Fraud Detection Solution  Uncover a suspicious buyer to prevent fraudulence case, therefore prevent chargeback.  Proven algorithm over the years in filtering malicious transaction. Using various combination of measures in detecting the fraudulence case:  Address Validation  Email Validation  Proxy Validation  Credit Card Bin Info Validation  High Risk Country Validation  Fraud Score return allowing you to decide whether to accept the sale transaction.  For more information, please visit http://www.fraudlabs.com